Customer Service Specialist

Job Description

The ideal candidate loves working with people and proactively solving issues. You will be responsible for assisting customers to leverage business opportunities in the platform. Training will be provided for qualified individuals. Responsibilities Assist customers with profile account set-up via phone, email and chat Assist customers with learning how to use the platform via phone, email and chat Basic knowledge of social media, crypto currency and digital wallets Provide knowledgeable answers to questions about platform functionality & advertising Work with internal departments to meet customer's needs Data entry in various CRM platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work Basic understanding of Web 3.0, blockchain and how to use AI Proficient in English Why Apply: If you're motivated to facilitate customer success and thrive in a rapidly growing and cutting edge Tech company, this role is for you. We provide a dynamic workplace that fosters growth and teamwork. Are you ready to be a part of our team and make an impact? Apply now! Show more Show less