Customer Service Sales Representative

In this role at PARTYWITTY, as a Customer Service Sales Representative, your primary focus will be on providing exceptional customer service and handling customer inquiries related to party packages. You will be responsible for engaging with customers, processing sales transactions, and ensuring a smooth and satisfactory experience for all clients. This full-time on-site position based in Ghaziabad necessitates strong communication, sales, organizational, and technical skills. Your key responsibilities in this role will include: - Engaging with customers to provide information about party packages - Efficiently processing sales transactions and bookings - Managing customer inquiries and effectively addressing any concerns or complaints - Maintaining accurate customer records and ensuring the smooth processing of all transactions - Collaborating with team members to deliver excellent customer service - Utilizing sales and negotiation skills to close deals and offer the best customer experience To excel in this role, you should possess the following qualifications: - Customer Service and Communication skills: Ability to engage with customers, handle inquiries, and address complaints effectively - Sales and Negotiation skills: Demonstrated track record in sales with proficiency in negotiation and transaction closure - Organizational skills: Capability to manage multiple bookings, maintain precise records, and ensure task processing efficiency - Technical skills: Proficiency in utilizing relevant software and tools for customer service and booking management - Experience in the event planning or hospitality industry would be advantageous - Excellent verbal and written communication skills are crucial for success - Ability to work well in a team and adapt to a fast-paced environment is essential.,