Customer Service Sales Representative

As a Customer Service Sales Representative at Pinned Maps, your role will involve handling customer inquiries, processing orders, upselling products, and providing excellent customer service to drive sales and customer satisfaction. Key Responsibilities: - Handling customer inquiries efficiently and effectively - Processing orders accurately and in a timely manner - Upselling products to customers to enhance their travel experience - Providing excellent customer service to ensure high levels of customer satisfaction Qualifications: - Excellent communication skills in English and Hindi - A genuinely caring attitude and problem-solving mindset - Basic computer literacy including proficiency in email, spreadsheets, and CRM tools - Ability to multitask and stay organized - Prior experience in customer service / sales is preferred but not mandatory - High school diploma or equivalent required - Interest in travel and adventure is a big plus At Pinned Maps, we bring together travel enthusiasts and adventure lovers to experience the thrill of the outdoors like never before. Our team thrives on genuine care for our customers, where empathy, responsiveness, and trust are at the heart of everything we do.,