Customer Service Specialist

0 - 4 years

0 Lacs

Posted:2 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Service Specialist located in Bhubaneswar, you will be responsible for providing excellent customer support to ensure customer satisfaction. Your role will involve maintaining phone etiquette, delivering quality customer service, and enhancing the overall customer experience. Your day-to-day tasks will include responding to customer inquiries, resolving issues, providing product and service information, and maintaining customer records. Key Responsibilities: - Utilize your Customer Support, Customer Service, and Customer Satisfaction skills - Demonstrate excellent Phone Etiquette and Customer Experience skills - Employ strong communication and interpersonal skills - Manage time efficiently and handle multiple tasks effectively - Apply problem-solving skills and attention to detail - Previous experience in customer service roles or related fields is a plus - Educational requirement: High school diploma or equivalent; a bachelor's degree is an advantage The salary for this role ranges from 1.2LPA to 1.6LPA with additional incentives based on performance.,

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