Customer Service Specialist

As a Customer Service Specialist at our company, your role will involve providing exceptional customer support to ensure high levels of customer satisfaction. You will primarily engage with customers over the phone, addressing inquiries, resolving issues, and enhancing their overall experience. Key Responsibilities: - Provide excellent customer support and assistance - Manage customer interactions predominantly over the phone - Address customer inquiries and resolve issues promptly - Enhance the overall customer experience Qualifications Required: - Proficiency in customer support, satisfaction, and service skills - Strong phone etiquette and ability to deliver excellent customer experience - Excellent communication and interpersonal skills - Capability to handle challenging customer situations with patience and professionalism - Experience with CRM software is advantageous - A Bachelor's degree in a relevant field is preferred Please note: No additional details about the company were included in the job description provided.,