Posted:1 day ago|
Platform:
On-site
Full Time
A reputed client of ours is looking for : Position : Customer Service Executive Location : Vapi , Gujarat. Job Description: Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries and provide information regarding the products and services. Communicating with customers through various channels. Acknowledge and resolve customer complaints effectively and efficiently. Maintaining records of customer interactions, transactions, comments, and complaints. Coordination with the internal team for all related matters. Ability to lead and manage a team. Skills & Qualification: Under graduate/Graduate in any stream. 2-4 years of experience in customer service or a related field. Strong verbal and written communication skills in English. Working knowledge of computers. Ability to handle difficult Customers with patience.
Neugene International Inc
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