Full Time (WORK FROM OFFICE) Process: Blended Process {VOICE AND CHAT} Profile: Customer Support Associate Full time Log in hours: 9 hours working login and 1 hour break. Shift timings: Rotational shift 6 days working with 1 rotational week off Salary: 12k and 15.5k in hand {no deductions} Notes: * Excellent communication skills in English. *Ability to think independently and make decisions. *Capable of working under pressure. *Good team player. *Eagerness to learn and implement innovative ideas. *Strong problem-solving abilities. *Proficiency in MS Excel and computer skills. *Strong organizational and time-management skills. *Good decision-making skills. *Excellent interpersonal skills. Role & Responsibilities Handling customers Solving queries Female shift timings- 7am to 8 pm in between you will get 9 hrs login. For male shift: Evening, night and the mid-night shift schedule Contact Person- HR Aarushi {8810767087} Job Type: Full-time Pay: ₹13,500.00 - ₹15,500.00 per month Schedule: Rotational shift Education: Higher Secondary(12th Pass) (Preferred) Language: English (Required) Work Location: In person
Job Title: Customer Support Associate Full Time (WORK FROM OFFICE) Location: Jopling Road, Hazratganj Salary: ₹13,000 to ₹15,500 (in-hand, with no deductions) Working Hours: 9 hours login + 1-hour break 6 working days/week, with 1 rotational week off Shift Timings: Rotational shifts (Day, Evening, Night, Midnight) Female: Day rotational shifts Male: Evening, Night, Midnight shifts Key Responsibilities: Efficiently handle and resolve customer inquiries. Provide excellent support through both chat and voice processes. Strong interpersonal skills with the ability to engage with customers in a friendly and effective manner. Strong decision-making ability, especially when working under pressure. Key Requirements: 12th Pass or higher Minimum age: 18+ Ability to work from the office Strong communication, decision-making, and interpersonal skills Ability to work under pressure in a fast-paced environment Contact: For more details, please contact HR Alviya at 8810706413 . Job Types: Full-time, Permanent, Fresher Pay: ₹13,000.00 - ₹15,500.00 per month Benefits: Flexible schedule Work Location: In person Speak with the employer +91 8810706413
Position - Online Reputation Management Executive (ORM)/ Social Media Customer Support Executive Position Summary A key role in our overall social media space for provide customer satisfaction across all social platforms. This role will work within the customer care team and would require coordination with internal teams like sales and marketing from time to time in order to solve customer’s product and campaign-related queries. One key expectation from the person handling the responsibility will be to improve the brand image on complaints and grievance handling mechanisms. Key Responsibilities ~Proactively attend all queries, complaints, and requests across the company’s social media platforms. ~Raise issues to the concerned teams and follow up for resolutions Proactively and continuously keep the customer and stakeholders informed about the status of the problem ~High level of individual discretion to ensure customer satisfaction and business success ~Build credibility with customers by empathizing with their problem in words, proactively understanding their needs, and responding promptly ~Accurately document all customer issues via emails and customer support tools, adhere to the process and follow-up timely ~Highlight the noise in the social space to the key stakeholders within the organization and ensure speedy resolutions Qualifications, Skills and Competencies ~A Bachelor's degree is preferred but 12th passed candidates can also apply. ~1+ year of experience in online reputation management or social media management, digital marketing, or Customer service experience of at least one year to six months. ~Excellent written and verbal communication skills. ~Advanced knowledge of social media platforms and digital communication channels. ~Good command over the English Language, ability to effectively communicate information in written format. ~Working knowledge of platforms like Facebook, Google Play Store, and Twitter. ~An active (X) Twitter handle with good following and some exposure in any platform of communication, including media relations, internal communication, branding and social media is desirable. ~A problem-solving attitude. Working Environment ~Full-time position with rotational shift, 6 days a week and one day rotational week off. ~Willingness to work in shifts (24/7). ~Work from office role Please connect with HR Alviya at 8810706413, for further details Job Types: Full-time, Permanent Pay: ₹16,000.00 - ₹25,000.00 per month Benefits: Flexible schedule Work Location: In person
Position - Online Reputation Management Executive (ORM)/ Social Media Customer Support Executive Position Summary A key role in our overall social media space for provide customer satisfaction across all social platforms. This role will work within the customer care team and would require coordination with internal teams like sales and marketing from time to time in order to solve customer’s product and campaign-related queries. One key expectation from the person handling the responsibility will be to improve the brand image on complaints and grievance handling mechanisms. Key Responsibilities ~Proactively attend all queries, complaints, and requests across the company’s social media platforms. ~Raise issues to the concerned teams and follow up for resolutions Proactively and continuously keep the customer and stakeholders informed about the status of the problem ~High level of individual discretion to ensure customer satisfaction and business success ~Build credibility with customers by empathizing with their problem in words, proactively understanding their needs, and responding promptly ~Accurately document all customer issues via emails and customer support tools, adhere to the process and follow-up timely ~Highlight the noise in the social space to the key stakeholders within the organization and ensure speedy resolutions Qualifications, Skills and Competencies ~A Bachelor's degree is preferred but 12th passed candidates can also apply. ~1+ year of experience in online reputation management or social media management, digital marketing, or Customer service experience of at least one year to six months. ~Excellent written and verbal communication skills. ~Advanced knowledge of social media platforms and digital communication channels. ~Good command over the English Language, ability to effectively communicate information in written format. ~Working knowledge of platforms like Facebook, Google Play Store, and Twitter. ~An active (X) Twitter handle with good following and some exposure in any platform of communication, including media relations, internal communication, branding and social media is desirable. ~A problem-solving attitude. Working Environment ~Full-time position with rotational shift, 6 days a week and one day rotational week off. ~Willingness to work in shifts (24/7). ~Work from office role Please connect with HR Alviya at 8810706413, for further details Job Types: Full-time, Permanent Pay: ₹16,000.00 - ₹25,000.00 per month Benefits: Flexible schedule Work Location: In person
Job Title: Customer Support Associate Full Time (WORK FROM OFFICE) Location: Jopling Road, Hazratganj Salary: ₹13,000 to ₹15,500 (in-hand, with no deductions) Working Hours: 9 hours login + 1-hour break 6 working days/week, with 1 rotational week off Shift Timings: Rotational shifts (Day, Evening, Night, Midnight) Female: Day rotational shifts Male: Evening, Night, Midnight shifts Key Responsibilities: Efficiently handle and resolve customer inquiries. Provide excellent support through both chat and voice processes. Strong interpersonal skills with the ability to engage with customers in a friendly and effective manner. Strong decision-making ability, especially when working under pressure. Key Requirements: 12th Pass or higher Minimum age: 18+ Ability to work from the office Strong communication, decision-making, and interpersonal skills Ability to work under pressure in a fast-paced environment Contact: For more details, please contact HR Shereen at 8810767086 . Job Types: Full-time, Permanent, Fresher Pay: ₹13,000.00 - ₹15,500.00 per month Benefits: Flexible schedule Work Location: In person
Job Title: Customer Support Executive Full Time (WORK FROM OFFICE) Location: Jopling Road, Hazratganj Lucknow Salary: ₹13,000 to ₹15,500 (in-hand, with no deductions) Working Hours: 9 hours login + 1-hour break 6 working days/week, with 1 rotational week off Shift Timings: Rotational shifts (Day, Evening, Night, Midnight) Female: Day rotational shifts Male: Evening, Night, Midnight shifts Key Responsibilities: Efficiently handle and resolve customer inquiries. Provide excellent support through both chat and voice processes. Strong interpersonal skills with the ability to engage with customers in a friendly and effective manner. Strong decision-making ability, especially when working under pressure. Key Requirements: 12th Pass or higher Minimum age: 18+ Ability to work from the office Strong communication, decision-making, and interpersonal skills Ability to work under pressure in a fast-paced environment Contact: For more details, please contact HR Alviya at 8810706413 . Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹15,500.00 per month Benefits: Flexible schedule Paid sick time Work Location: In person
Job Title: Financial Advisor Full Time (WORK FROM OFFICE) Location: Wagle Estate, Thane, Mumbai Campaign: US Outbound (Health Insurance) Working Days: 5 days a week Shift Timings : Fixed shift – 6:30 PM IST to 4:30 AM IST Salary Range: ₹18,000 to ₹25,000 per month Negotiable for experienced candidates based on last drawn salary Incentives: Attractive incentive structure with no sales pressure Transportation: Drop facility available for female employees Qualification- Any Graduate/PG/Undergraduate (Freshers can also apply) Roles and responsibilities: 1. Responsible for making outbound calls(in US ) and regular follow up on leads assigned. 2. Build a strong relationship/trust with customers by understanding the customer requirements and suggesting the right product to the Customers 3. Understand the Customer requirements, encourage them to upgrade /renew the packages 4. Address all the issues / grievances of customers and help them with a solution 5. Strictly adhere to the process requirements 6. Responsible for generating Leads and interacting with customer based in US . Desired Candidate Profile:- 1. Good communication and interpersonal skill 2. Ability to think independently and make decisions 3. Should be a good Team player. 4. Eager to learn new things and implement innovative ideas 5. Persistent and Problem solving abilities 6. Excellent communication and Convincing skills 7. Organizational and time-management skills 8. Should have excellent interpersonal skills Contact: For more details, please contact HR Alviya at 8810706413. Job Types: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Commuter assistance Paid sick time Paid time off Work Location: In person Speak with the employer +91 8810706413
Full Time (WORK FROM OFFICE) Process: Blended Process Profile: Customer Support Associate Full time Log in hours: 9 hours working login and 1 hour break. Shift timings: Rotational shift Rotational Week off. Salary: 13k and 15.5k in hand with no deductions 6 days working with 1 rotational week off Notes: * Excellent communication and interpersonal skills. *Ability to think independently and make decisions. *Capable of working under pressure. *Good team player. *Eagerness to learn and implement innovative ideas. *Strong problem-solving abilities. *Proficiency in MS Excel and computer skills. *Strong organizational and time-management skills. *Good decision-making skills. *Excellent interpersonal skills. Role & Responsibilities Handling customers Solving queries Female shift timings- 7am to 8 pm in between you will get 9 hrs login. For male shift: Evening, night and the mid-night shift schedule Job Types: Full-time, Permanent, Fresher Pay: ₹13,500.00 - ₹15,500.00 per month Language: Hindi (Preferred) English (Preferred) Work Location: In person Speak with the employer +91 8188084166
Full Time (WORK FROM OFFICE) Process: Blended Process Profile: Customer Support Associate Full time Log in hours: 9 hours working login and 1 hour break. Shift timings: Rotational shift Rotational Week off. Salary: 13k and 15.5k in hand with no deductions 6 days working with 1 rotational week off Notes: * Excellent communication and interpersonal skills. *Ability to think independently and make decisions. *Capable of working under pressure. *Good team player. *Eagerness to learn and implement innovative ideas. *Strong problem-solving abilities. *Proficiency in MS Excel and computer skills. *Strong organizational and time-management skills. *Good decision-making skills. *Excellent interpersonal skills. Role & Responsibilities Handling customers Solving queries Female shift timings- 7am to 8 pm in between you will get 9 hrs login. For male shift: Evening, night and the mid-night shift schedule Job Types: Full-time, Permanent, Fresher Pay: ₹13,500.00 - ₹15,500.00 per month Language: Hindi (Preferred) English (Preferred) Work Location: In person Speak with the employer +91 8188084166
Job Title: Customer Support Executive Full Time (WORK FROM OFFICE) Location: Jopling Road, Hazratganj Lucknow Salary: ₹13,000 to ₹15,500 (in-hand, with no deductions) Working Hours: 9 hours login + 1-hour break 6 working days/week, with 1 rotational week off Shift Timings: Rotational shifts (Day, Evening, Night, Midnight) Female: Day rotational shifts Male: Evening, Night, Midnight shifts Key Responsibilities: Efficiently handle and resolve customer inquiries. Provide excellent support through both chat and voice processes. Strong interpersonal skills with the ability to engage with customers in a friendly and effective manner. Strong decision-making ability, especially when working under pressure. Key Requirements: 12th Pass or higher Minimum age: 18+ Ability to work from the office Strong communication, decision-making, and interpersonal skills Ability to work under pressure in a fast-paced environment Contact: For more details, please contact HR Alviya at 8810706413. Job Types: Full-time, Fresher Pay: ₹13,000.00 - ₹15,500.00 per month Benefits: Flexible schedule Paid sick time Work Location: In person
As a Customer Support Executive, your role involves efficiently handling and resolving customer inquiries with excellent support through both chat and voice processes. You will need to have strong interpersonal skills to engage with customers in a friendly and effective manner, along with the ability to make decisions under pressure. Key Responsibilities: - Efficiently handle and resolve customer inquiries - Provide excellent support through chat and voice processes - Demonstrate strong interpersonal skills to engage with customers effectively - Exhibit strong decision-making ability, especially under pressure Key Requirements: - Minimum qualification of 12th Pass - Minimum age requirement of 18+ - Ability to work from the office - Strong communication, decision-making, and interpersonal skills - Capability to work under pressure in a fast-paced environment For more details about the company and the job role, please contact HR Alviya at 8810706413. Benefits: - Flexible schedule - Paid sick time Please note that this is a full-time position requiring you to work from the office.,