Full Time (WORK FROM OFFICE) Process: Blended Process {VOICE AND CHAT} Profile: Customer Support Associate Full time Log in hours: 9 hours working login and 1 hour break. Shift timings: Rotational shift 6 days working with 1 rotational week off Salary: 12k and 15.5k in hand {no deductions} Notes: * Excellent communication skills in English. *Ability to think independently and make decisions. *Capable of working under pressure. *Good team player. *Eagerness to learn and implement innovative ideas. *Strong problem-solving abilities. *Proficiency in MS Excel and computer skills. *Strong organizational and time-management skills. *Good decision-making skills. *Excellent interpersonal skills. Role & Responsibilities Handling customers Solving queries Female shift timings- 7am to 8 pm in between you will get 9 hrs login. For male shift: Evening, night and the mid-night shift schedule Contact Person- HR Aarushi {8810767087} Job Type: Full-time Pay: ₹13,500.00 - ₹15,500.00 per month Schedule: Rotational shift Education: Higher Secondary(12th Pass) (Preferred) Language: English (Required) Work Location: In person

Job Title: Customer Support Associate Full Time (WORK FROM OFFICE) Location: Jopling Road, Hazratganj Salary: ₹13,000 to ₹15,500 (in-hand, with no deductions) Working Hours: 9 hours login + 1-hour break 6 working days/week, with 1 rotational week off Shift Timings: Rotational shifts (Day, Evening, Night, Midnight) Female: Day rotational shifts Male: Evening, Night, Midnight shifts Key Responsibilities: Efficiently handle and resolve customer inquiries. Provide excellent support through both chat and voice processes. Strong interpersonal skills with the ability to engage with customers in a friendly and effective manner. Strong decision-making ability, especially when working under pressure. Key Requirements: 12th Pass or higher Minimum age: 18+ Ability to work from the office Strong communication, decision-making, and interpersonal skills Ability to work under pressure in a fast-paced environment Contact: For more details, please contact HR Alviya at 8810706413 . Job Types: Full-time, Permanent, Fresher Pay: ₹13,000.00 - ₹15,500.00 per month Benefits: Flexible schedule Work Location: In person Speak with the employer +91 8810706413

Position - Online Reputation Management Executive (ORM)/ Social Media Customer Support Executive Position Summary A key role in our overall social media space for provide customer satisfaction across all social platforms. This role will work within the customer care team and would require coordination with internal teams like sales and marketing from time to time in order to solve customer’s product and campaign-related queries. One key expectation from the person handling the responsibility will be to improve the brand image on complaints and grievance handling mechanisms. Key Responsibilities ~Proactively attend all queries, complaints, and requests across the company’s social media platforms. ~Raise issues to the concerned teams and follow up for resolutions Proactively and continuously keep the customer and stakeholders informed about the status of the problem ~High level of individual discretion to ensure customer satisfaction and business success ~Build credibility with customers by empathizing with their problem in words, proactively understanding their needs, and responding promptly ~Accurately document all customer issues via emails and customer support tools, adhere to the process and follow-up timely ~Highlight the noise in the social space to the key stakeholders within the organization and ensure speedy resolutions Qualifications, Skills and Competencies ~A Bachelor's degree is preferred but 12th passed candidates can also apply. ~1+ year of experience in online reputation management or social media management, digital marketing, or Customer service experience of at least one year to six months. ~Excellent written and verbal communication skills. ~Advanced knowledge of social media platforms and digital communication channels. ~Good command over the English Language, ability to effectively communicate information in written format. ~Working knowledge of platforms like Facebook, Google Play Store, and Twitter. ~An active (X) Twitter handle with good following and some exposure in any platform of communication, including media relations, internal communication, branding and social media is desirable. ~A problem-solving attitude. Working Environment ~Full-time position with rotational shift, 6 days a week and one day rotational week off. ~Willingness to work in shifts (24/7). ~Work from office role Please connect with HR Alviya at 8810706413, for further details Job Types: Full-time, Permanent Pay: ₹16,000.00 - ₹25,000.00 per month Benefits: Flexible schedule Work Location: In person

Position - Online Reputation Management Executive (ORM)/ Social Media Customer Support Executive Position Summary A key role in our overall social media space for provide customer satisfaction across all social platforms. This role will work within the customer care team and would require coordination with internal teams like sales and marketing from time to time in order to solve customer’s product and campaign-related queries. One key expectation from the person handling the responsibility will be to improve the brand image on complaints and grievance handling mechanisms. Key Responsibilities ~Proactively attend all queries, complaints, and requests across the company’s social media platforms. ~Raise issues to the concerned teams and follow up for resolutions Proactively and continuously keep the customer and stakeholders informed about the status of the problem ~High level of individual discretion to ensure customer satisfaction and business success ~Build credibility with customers by empathizing with their problem in words, proactively understanding their needs, and responding promptly ~Accurately document all customer issues via emails and customer support tools, adhere to the process and follow-up timely ~Highlight the noise in the social space to the key stakeholders within the organization and ensure speedy resolutions Qualifications, Skills and Competencies ~A Bachelor's degree is preferred but 12th passed candidates can also apply. ~1+ year of experience in online reputation management or social media management, digital marketing, or Customer service experience of at least one year to six months. ~Excellent written and verbal communication skills. ~Advanced knowledge of social media platforms and digital communication channels. ~Good command over the English Language, ability to effectively communicate information in written format. ~Working knowledge of platforms like Facebook, Google Play Store, and Twitter. ~An active (X) Twitter handle with good following and some exposure in any platform of communication, including media relations, internal communication, branding and social media is desirable. ~A problem-solving attitude. Working Environment ~Full-time position with rotational shift, 6 days a week and one day rotational week off. ~Willingness to work in shifts (24/7). ~Work from office role Please connect with HR Alviya at 8810706413, for further details Job Types: Full-time, Permanent Pay: ₹16,000.00 - ₹25,000.00 per month Benefits: Flexible schedule Work Location: In person

Job Title: Customer Support Associate Full Time (WORK FROM OFFICE) Location: Jopling Road, Hazratganj Salary: ₹13,000 to ₹15,500 (in-hand, with no deductions) Working Hours: 9 hours login + 1-hour break 6 working days/week, with 1 rotational week off Shift Timings: Rotational shifts (Day, Evening, Night, Midnight) Female: Day rotational shifts Male: Evening, Night, Midnight shifts Key Responsibilities: Efficiently handle and resolve customer inquiries. Provide excellent support through both chat and voice processes. Strong interpersonal skills with the ability to engage with customers in a friendly and effective manner. Strong decision-making ability, especially when working under pressure. Key Requirements: 12th Pass or higher Minimum age: 18+ Ability to work from the office Strong communication, decision-making, and interpersonal skills Ability to work under pressure in a fast-paced environment Contact: For more details, please contact HR Shereen at 8810767086 . Job Types: Full-time, Permanent, Fresher Pay: ₹13,000.00 - ₹15,500.00 per month Benefits: Flexible schedule Work Location: In person