Full Time (WORK FROM OFFICE) Process: Blended Process {VOICE AND CHAT} Profile: Customer Support Associate Full time Log in hours: 9 hours working login and 1 hour break. Shift timings: Rotational shift 6 days working with 1 rotational week off Salary: 12k and 15.5k in hand {no deductions} Notes: * Excellent communication skills in English. *Ability to think independently and make decisions. *Capable of working under pressure. *Good team player. *Eagerness to learn and implement innovative ideas. *Strong problem-solving abilities. *Proficiency in MS Excel and computer skills. *Strong organizational and time-management skills. *Good decision-making skills. *Excellent interpersonal skills. Role & Responsibilities Handling customers Solving queries Female shift timings- 7am to 8 pm in between you will get 9 hrs login. For male shift: Evening, night and the mid-night shift schedule Contact Person- HR Aarushi {8810767087} Job Type: Full-time Pay: ₹13,500.00 - ₹15,500.00 per month Schedule: Rotational shift Education: Higher Secondary(12th Pass) (Preferred) Language: English (Required) Work Location: In person
Job Title: Customer Support Associate Full Time (WORK FROM OFFICE) Location: Jopling Road, Hazratganj Salary: ₹13,000 to ₹15,500 (in-hand, with no deductions) Working Hours: 9 hours login + 1-hour break 6 working days/week, with 1 rotational week off Shift Timings: Rotational shifts (Day, Evening, Night, Midnight) Female: Day rotational shifts Male: Evening, Night, Midnight shifts Key Responsibilities: Efficiently handle and resolve customer inquiries. Provide excellent support through both chat and voice processes. Strong interpersonal skills with the ability to engage with customers in a friendly and effective manner. Strong decision-making ability, especially when working under pressure. Key Requirements: 12th Pass or higher Minimum age: 18+ Ability to work from the office Strong communication, decision-making, and interpersonal skills Ability to work under pressure in a fast-paced environment Contact: For more details, please contact HR Alviya at 8810706413 . Job Types: Full-time, Permanent, Fresher Pay: ₹13,000.00 - ₹15,500.00 per month Benefits: Flexible schedule Work Location: In person Speak with the employer +91 8810706413
Position - Online Reputation Management Executive (ORM)/ Social Media Customer Support Executive Position Summary A key role in our overall social media space for provide customer satisfaction across all social platforms. This role will work within the customer care team and would require coordination with internal teams like sales and marketing from time to time in order to solve customer’s product and campaign-related queries. One key expectation from the person handling the responsibility will be to improve the brand image on complaints and grievance handling mechanisms. Key Responsibilities ~Proactively attend all queries, complaints, and requests across the company’s social media platforms. ~Raise issues to the concerned teams and follow up for resolutions Proactively and continuously keep the customer and stakeholders informed about the status of the problem ~High level of individual discretion to ensure customer satisfaction and business success ~Build credibility with customers by empathizing with their problem in words, proactively understanding their needs, and responding promptly ~Accurately document all customer issues via emails and customer support tools, adhere to the process and follow-up timely ~Highlight the noise in the social space to the key stakeholders within the organization and ensure speedy resolutions Qualifications, Skills and Competencies ~A Bachelor's degree is preferred but 12th passed candidates can also apply. ~1+ year of experience in online reputation management or social media management, digital marketing, or Customer service experience of at least one year to six months. ~Excellent written and verbal communication skills. ~Advanced knowledge of social media platforms and digital communication channels. ~Good command over the English Language, ability to effectively communicate information in written format. ~Working knowledge of platforms like Facebook, Google Play Store, and Twitter. ~An active (X) Twitter handle with good following and some exposure in any platform of communication, including media relations, internal communication, branding and social media is desirable. ~A problem-solving attitude. Working Environment ~Full-time position with rotational shift, 6 days a week and one day rotational week off. ~Willingness to work in shifts (24/7). ~Work from office role Please connect with HR Alviya at 8810706413, for further details Job Types: Full-time, Permanent Pay: ₹16,000.00 - ₹25,000.00 per month Benefits: Flexible schedule Work Location: In person
Position - Online Reputation Management Executive (ORM)/ Social Media Customer Support Executive Position Summary A key role in our overall social media space for provide customer satisfaction across all social platforms. This role will work within the customer care team and would require coordination with internal teams like sales and marketing from time to time in order to solve customer’s product and campaign-related queries. One key expectation from the person handling the responsibility will be to improve the brand image on complaints and grievance handling mechanisms. Key Responsibilities ~Proactively attend all queries, complaints, and requests across the company’s social media platforms. ~Raise issues to the concerned teams and follow up for resolutions Proactively and continuously keep the customer and stakeholders informed about the status of the problem ~High level of individual discretion to ensure customer satisfaction and business success ~Build credibility with customers by empathizing with their problem in words, proactively understanding their needs, and responding promptly ~Accurately document all customer issues via emails and customer support tools, adhere to the process and follow-up timely ~Highlight the noise in the social space to the key stakeholders within the organization and ensure speedy resolutions Qualifications, Skills and Competencies ~A Bachelor's degree is preferred but 12th passed candidates can also apply. ~1+ year of experience in online reputation management or social media management, digital marketing, or Customer service experience of at least one year to six months. ~Excellent written and verbal communication skills. ~Advanced knowledge of social media platforms and digital communication channels. ~Good command over the English Language, ability to effectively communicate information in written format. ~Working knowledge of platforms like Facebook, Google Play Store, and Twitter. ~An active (X) Twitter handle with good following and some exposure in any platform of communication, including media relations, internal communication, branding and social media is desirable. ~A problem-solving attitude. Working Environment ~Full-time position with rotational shift, 6 days a week and one day rotational week off. ~Willingness to work in shifts (24/7). ~Work from office role Please connect with HR Alviya at 8810706413, for further details Job Types: Full-time, Permanent Pay: ₹16,000.00 - ₹25,000.00 per month Benefits: Flexible schedule Work Location: In person
Job Title: Customer Support Associate Full Time (WORK FROM OFFICE) Location: Jopling Road, Hazratganj Salary: ₹13,000 to ₹15,500 (in-hand, with no deductions) Working Hours: 9 hours login + 1-hour break 6 working days/week, with 1 rotational week off Shift Timings: Rotational shifts (Day, Evening, Night, Midnight) Female: Day rotational shifts Male: Evening, Night, Midnight shifts Key Responsibilities: Efficiently handle and resolve customer inquiries. Provide excellent support through both chat and voice processes. Strong interpersonal skills with the ability to engage with customers in a friendly and effective manner. Strong decision-making ability, especially when working under pressure. Key Requirements: 12th Pass or higher Minimum age: 18+ Ability to work from the office Strong communication, decision-making, and interpersonal skills Ability to work under pressure in a fast-paced environment Contact: For more details, please contact HR Shereen at 8810767086 . Job Types: Full-time, Permanent, Fresher Pay: ₹13,000.00 - ₹15,500.00 per month Benefits: Flexible schedule Work Location: In person
Job Title: Customer Support Executive Full Time (WORK FROM OFFICE) Location: Jopling Road, Hazratganj Lucknow Salary: ₹13,000 to ₹15,500 (in-hand, with no deductions) Working Hours: 9 hours login + 1-hour break 6 working days/week, with 1 rotational week off Shift Timings: Rotational shifts (Day, Evening, Night, Midnight) Female: Day rotational shifts Male: Evening, Night, Midnight shifts Key Responsibilities: Efficiently handle and resolve customer inquiries. Provide excellent support through both chat and voice processes. Strong interpersonal skills with the ability to engage with customers in a friendly and effective manner. Strong decision-making ability, especially when working under pressure. Key Requirements: 12th Pass or higher Minimum age: 18+ Ability to work from the office Strong communication, decision-making, and interpersonal skills Ability to work under pressure in a fast-paced environment Contact: For more details, please contact HR Alviya at 8810706413 . Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹15,500.00 per month Benefits: Flexible schedule Paid sick time Work Location: In person
Job Title: Financial Advisor Full Time (WORK FROM OFFICE) Location: Wagle Estate, Thane, Mumbai Campaign: US Outbound (Health Insurance) Working Days: 5 days a week Shift Timings : Fixed shift – 6:30 PM IST to 4:30 AM IST Salary Range: ₹18,000 to ₹25,000 per month Negotiable for experienced candidates based on last drawn salary Incentives: Attractive incentive structure with no sales pressure Transportation: Drop facility available for female employees Qualification- Any Graduate/PG/Undergraduate (Freshers can also apply) Roles and responsibilities: 1. Responsible for making outbound calls(in US ) and regular follow up on leads assigned. 2. Build a strong relationship/trust with customers by understanding the customer requirements and suggesting the right product to the Customers 3. Understand the Customer requirements, encourage them to upgrade /renew the packages 4. Address all the issues / grievances of customers and help them with a solution 5. Strictly adhere to the process requirements 6. Responsible for generating Leads and interacting with customer based in US . Desired Candidate Profile:- 1. Good communication and interpersonal skill 2. Ability to think independently and make decisions 3. Should be a good Team player. 4. Eager to learn new things and implement innovative ideas 5. Persistent and Problem solving abilities 6. Excellent communication and Convincing skills 7. Organizational and time-management skills 8. Should have excellent interpersonal skills Contact: For more details, please contact HR Alviya at 8810706413. Job Types: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Commuter assistance Paid sick time Paid time off Work Location: In person Speak with the employer +91 8810706413
Full Time (WORK FROM OFFICE) Process: Blended Process Profile: Customer Support Associate Full time Log in hours: 9 hours working login and 1 hour break. Shift timings: Rotational shift Rotational Week off. Salary: 13k and 15.5k in hand with no deductions 6 days working with 1 rotational week off Notes: * Excellent communication and interpersonal skills. *Ability to think independently and make decisions. *Capable of working under pressure. *Good team player. *Eagerness to learn and implement innovative ideas. *Strong problem-solving abilities. *Proficiency in MS Excel and computer skills. *Strong organizational and time-management skills. *Good decision-making skills. *Excellent interpersonal skills. Role & Responsibilities Handling customers Solving queries Female shift timings- 7am to 8 pm in between you will get 9 hrs login. For male shift: Evening, night and the mid-night shift schedule Job Types: Full-time, Permanent, Fresher Pay: ₹13,500.00 - ₹15,500.00 per month Language: Hindi (Preferred) English (Preferred) Work Location: In person Speak with the employer +91 8188084166
Full Time (WORK FROM OFFICE) Process: Blended Process Profile: Customer Support Associate Full time Log in hours: 9 hours working login and 1 hour break. Shift timings: Rotational shift Rotational Week off. Salary: 13k and 15.5k in hand with no deductions 6 days working with 1 rotational week off Notes: * Excellent communication and interpersonal skills. *Ability to think independently and make decisions. *Capable of working under pressure. *Good team player. *Eagerness to learn and implement innovative ideas. *Strong problem-solving abilities. *Proficiency in MS Excel and computer skills. *Strong organizational and time-management skills. *Good decision-making skills. *Excellent interpersonal skills. Role & Responsibilities Handling customers Solving queries Female shift timings- 7am to 8 pm in between you will get 9 hrs login. For male shift: Evening, night and the mid-night shift schedule Job Types: Full-time, Permanent, Fresher Pay: ₹13,500.00 - ₹15,500.00 per month Language: Hindi (Preferred) English (Preferred) Work Location: In person Speak with the employer +91 8188084166
Job Title: Customer Support Executive Full Time (WORK FROM OFFICE) Location: Jopling Road, Hazratganj Lucknow Salary: ₹13,000 to ₹15,500 (in-hand, with no deductions) Working Hours: 9 hours login + 1-hour break 6 working days/week, with 1 rotational week off Shift Timings: Rotational shifts (Day, Evening, Night, Midnight) Female: Day rotational shifts Male: Evening, Night, Midnight shifts Key Responsibilities: Efficiently handle and resolve customer inquiries. Provide excellent support through both chat and voice processes. Strong interpersonal skills with the ability to engage with customers in a friendly and effective manner. Strong decision-making ability, especially when working under pressure. Key Requirements: 12th Pass or higher Minimum age: 18+ Ability to work from the office Strong communication, decision-making, and interpersonal skills Ability to work under pressure in a fast-paced environment Contact: For more details, please contact HR Alviya at 8810706413. Job Types: Full-time, Fresher Pay: ₹13,000.00 - ₹15,500.00 per month Benefits: Flexible schedule Paid sick time Work Location: In person
As a Customer Support Executive, your role involves efficiently handling and resolving customer inquiries with excellent support through both chat and voice processes. You will need to have strong interpersonal skills to engage with customers in a friendly and effective manner, along with the ability to make decisions under pressure. Key Responsibilities: - Efficiently handle and resolve customer inquiries - Provide excellent support through chat and voice processes - Demonstrate strong interpersonal skills to engage with customers effectively - Exhibit strong decision-making ability, especially under pressure Key Requirements: - Minimum qualification of 12th Pass - Minimum age requirement of 18+ - Ability to work from the office - Strong communication, decision-making, and interpersonal skills - Capability to work under pressure in a fast-paced environment For more details about the company and the job role, please contact HR Alviya at 8810706413. Benefits: - Flexible schedule - Paid sick time Please note that this is a full-time position requiring you to work from the office.,
Job Title: Customer Support Agent – Premium Process Job Type- Work from Office Location-Lucknow Employment Type: Full-Time Shift: Rotational (24x7) Salary: ₹18,000 to ₹25,000 per month Eligibility Criteria: Graduate in any discipline from a recognized institution Minimum 1 year of experience in a premium chat support process Proficient in written and spoken English Must successfully clear the Versant Level 6 Assessment (Language and Communication Test) Familiarity with CRM tools and chat support platforms Ability to work effectively under pressure in a fast-paced, customer-centric environment Key Responsibilities: Provide prompt and efficient real-time chat support to customers, assisting with: Order status and tracking Delivery issues Cancellations and refunds General inquiries and account-related concerns Collaborate with delivery partners, restaurants, and store teams to ensure timely resolution of issues Demonstrate empathy, professionalism, and a solution-oriented approach in every interaction Maintain high levels of customer satisfaction and build trust through effective communication Adhere to internal quality standards, response time metrics, and performance KPIs Keep detailed and accurate records of customer interactions in the CRM system Stay updated with product knowledge, company policies, and service updates Contact: For more details, please contact HR Alviya at 8810706413. Job Types: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Work from home Work Location: In person
As a Customer Support Agent for the Premium Process in Lucknow, your role involves providing prompt and efficient real-time chat support to customers. Your responsibilities include: - Assisting customers with order status and tracking, delivery issues, cancellations and refunds, as well as general inquiries and account-related concerns. - Collaborating with delivery partners, restaurants, and store teams to ensure timely resolution of issues. - Demonstrating empathy, professionalism, and a solution-oriented approach in every interaction. - Maintaining high levels of customer satisfaction and building trust through effective communication. - Adhering to internal quality standards, response time metrics, and performance KPIs. - Keeping detailed and accurate records of customer interactions in the CRM system. - Staying updated with product knowledge, company policies, and service updates. To be eligible for this position, you need to meet the following criteria: - Graduate in any discipline from a recognized institution. - Minimum 1 year of experience in a premium chat support process. - Proficient in written and spoken English. - Must successfully clear the Versant Level 6 Assessment (Language and Communication Test). - Familiarity with CRM tools and chat support platforms. - Ability to work effectively under pressure in a fast-paced, customer-centric environment. For more details about this opportunity, please contact HR Alviya at 8810706413. Please note that this is a full-time, permanent position with benefits such as health insurance, paid sick time, and Provident Fund. The work location is in person, and the salary ranges from 18,000 to 25,000 per month.,
Full Time (WORK FROM OFFICE) Process: Blended Process Profile: Customer Support Associate Full time Log in hours: 9 hours working login and 1 hour break. Shift timings: Rotational shift Rotational Week off. Salary: 13k and 15.5k in hand with no deductions 6 days working with 1 rotational week off Notes: * Excellent communication and interpersonal skills. *Ability to think independently and make decisions. *Capable of working under pressure. *Good team player. *Eagerness to learn and implement innovative ideas. *Strong problem-solving abilities. *Proficiency in MS Excel and computer skills. *Strong organizational and time-management skills. *Good decision-making skills. *Excellent interpersonal skills. Role & Responsibilities Handling customers Solving queries Female shift timings- 7am to 8 pm in between you will get 9 hrs login. For male shift: Evening, night and the mid-night shift schedule Job Types: Full-time, Permanent, Fresher Pay: ₹13,500.00 - ₹15,500.00 per month Language: English (Preferred) Work Location: In person
Full Time (WORK FROM OFFICE) Process: Blended Process Profile: Customer Support Associate Full time Log in hours: 9 hours working login and 1 hour break. Shift timings: Rotational shift Rotational Week off. Salary: 13k and 15.5k in hand with no deductions 6 days working with 1 rotational week off Notes: * Excellent communication and interpersonal skills. *Ability to think independently and make decisions. *Capable of working under pressure. *Good team player. *Eagerness to learn and implement innovative ideas. *Strong problem-solving abilities. *Proficiency in MS Excel and computer skills. *Strong organizational and time-management skills. *Good decision-making skills. *Excellent interpersonal skills. Role & Responsibilities Handling customers Solving queries Female shift timings- 7am to 8 pm in between you will get 9 hrs login. For male shift: Evening, night and the mid-night shift schedule Job Types: Full-time, Permanent, Fresher Pay: ₹13,500.00 - ₹15,500.00 per month Language: English (Preferred) Work Location: In person
Full Time (WORK FROM OFFICE) Process: Blended Process Profile: Customer Support Associate Full time Log in hours: 9 hours working login and 1 hour break. Shift timings: Rotational shift Rotational Week off. Salary: 13k and 14.5k in hand with no deductions 6 days working with 1 rotational week off Notes: * Excellent communication and interpersonal skills. *Ability to think independently and make decisions. *Capable of working under pressure. *Good team player. *Eagerness to learn and implement innovative ideas. *Strong problem-solving abilities. *Proficiency in MS Excel and computer skills. *Strong organizational and time-management skills. *Good decision-making skills. *Excellent interpersonal skills. Role & Responsibilities Handling customers Solving queries Job Types: Full-time, Permanent, Fresher Pay: ₹13,500.00 - ₹14,500.00 per month Language: English (Preferred) Work Location: In person
We have openings for Full-Time employment opportunities. We are looking for Full-Time Customer Care Executives to work from our Lucknow office. The position is open to any graduate, post-graduate, or undergraduate (freshers can also apply), and the salary will be as per company norms. The position requires six days of work per week with one rotational off. Desired candidate profile: *Excellent communication and interpersonal skills. *Ability to think independently and make decisions. *Capable of working under pressure. *Good team player. *Eagerness to learn and implement innovative ideas. *Strong problem-solving abilities. *Proficiency in MS Excel and computer skills. *Strong organizational and time-management skills. *Good decision-making skills. *Excellent interpersonal skills. SALARY :(13.5K TO 15.5K) in hand If you are interested, please attend our walk-in interview at the following address: Niftel Communications Private Limited, ‘A’ Block, 3rd Floor, Surajdeep Complex, Jopling Road, Lucknow. (UP) 226001 Interview timings are from 11:00 a.m. to 6:00 p.m. We look forward to hearing from you. Contact Details :8188084175 Tahreem Hr Team Job Types: Full-time, Part-time Pay: ₹13,500.00 - ₹15,500.00 per month Benefits: Flexible schedule Health insurance Paid time off Provident Fund Work Location: In person
We have openings for Full-Time employment opportunities. We are looking for Full-Time Customer Care Executives to work from our Lucknow office. The position is open to any graduate, post-graduate, or undergraduate (freshers can also apply), and the salary will be as per company norms. The position requires six days of work per week with one rotational off. Desired candidate profile: *Excellent communication and interpersonal skills. *Ability to think independently and make decisions. *Capable of working under pressure. *Good team player. *Eagerness to learn and implement innovative ideas. *Strong problem-solving abilities. *Proficiency in MS Excel and computer skills. *Strong organizational and time-management skills. *Good decision-making skills. *Excellent interpersonal skills. SALARY :(13.5K TO 15.5K) in hand If you are interested, please attend our walk-in interview at the following address: Niftel Communications Private Limited, ‘A’ Block, 3rd Floor, Surajdeep Complex, Jopling Road, Lucknow. (UP) 226001 Interview timings are from 11:00 a.m. to 6:00 p.m. We look forward to hearing from you. Contact Details :8188084175 Tahreem Hr Team Job Types: Full-time, Part-time Pay: ₹13,500.00 - ₹15,500.00 per month Benefits: Flexible schedule Health insurance Paid time off Provident Fund Work Location: In person
As a Customer Support Associate in a blended process, your main role will involve handling customers and solving queries effectively. You will be required to have excellent communication and interpersonal skills, along with the ability to think independently and make decisions. Being a good team player, capable of working under pressure, and having an eagerness to learn and implement innovative ideas will be key attributes for success in this role. Strong problem-solving abilities, proficiency in MS Excel and computer skills, as well as strong organizational and time-management skills are also essential. Additionally, good decision-making skills and excellent interpersonal skills will be beneficial for your performance. Key Responsibilities: - Handling customers efficiently - Solving queries promptly Qualifications Required: - Excellent communication and interpersonal skills - Ability to think independently and make decisions - Capable of working under pressure - Good team player - Eagerness to learn and implement innovative ideas - Strong problem-solving abilities - Proficiency in MS Excel and computer skills - Strong organizational and time-management skills - Good decision-making skills - Excellent interpersonal skills Please note that the work timings may vary for female and male employees, with female shift timings from 7am to 8pm and male employees required to work evening, night, and mid-night shifts. The job offers a full-time, permanent position for freshers, with a salary range of 13k to 15.5k in hand with no deductions. You will be working 6 days a week with one rotational week off. The work location is in person, with English being the preferred language for communication.,