CSA (Customer Service Associate)

0 - 4 years

0 Lacs

Posted:2 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Support Executive, your role involves efficiently handling and resolving customer inquiries with excellent support through both chat and voice processes. You will need to have strong interpersonal skills to engage with customers in a friendly and effective manner, along with the ability to make decisions under pressure. Key Responsibilities: - Efficiently handle and resolve customer inquiries - Provide excellent support through chat and voice processes - Demonstrate strong interpersonal skills to engage with customers effectively - Exhibit strong decision-making ability, especially under pressure Key Requirements: - Minimum qualification of 12th Pass - Minimum age requirement of 18+ - Ability to work from the office - Strong communication, decision-making, and interpersonal skills - Capability to work under pressure in a fast-paced environment For more details about the company and the job role, please contact HR Alviya at 8810706413. Benefits: - Flexible schedule - Paid sick time Please note that this is a full-time position requiring you to work from the office.,

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