ROLE AND ELIGIBILITY CRITERIA Role/Position: Store Supervisor Reporting to : Store Manager Location : Jayanagar 4th block Basic Eligibility Criteria: Experience: 1 year experience in retail industry Qualification: Undergraduate/ Graduate Selection Process: Screening round by Hr Personal Interview by Operations Head KEY RESPONSIBILITIES: Responsible for the day to day running of store operations – Responsible for Opening and Closing of store (Adherence to Opening and Closing SOP) Responsible for Maintaining Store standards – Hygiene, VM displays (adjusting displays that lack order), follow up with support functions to close store concerns Adhering and driving company policies, Store SOP, and employment standards Be a role model in cashiering and assist in POS training and provide support to new & existing team members. Ensuring achievement of sales targets which have been set for the store and categories. Ensure minimization of shrinkage levels in the store, training the teams on how to handle merchandise and protect stock. . Managing & resolving customer complaints and queries Responsible for conducting audit/s for achieving standards in customer service, Till service and housekeeping standards etc. Assist with maintaining superior product quality by identifying product issues and communicating these to the merchandising team. Working on adequate learning and development of the team through on job training, VM training, product training etc. Managing Inward & Outward of stocks and inventory management Work as part of a team of Sales Advisors always demonstrating that the customer comes first. Engage the staffs with regular briefing and give feedbacks to Store manager for concluding rewards and recognition. SKILLS REQUIRED: Commercial Acumen Customer Focus Managing Teams Effective communication Role modelling Planning & Organizing Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Rotational shift Language: Hindi (Preferred) Work Location: In person
Role/Position: CSA Reporting to: Supervisor / ASM Location: Netaji Subhash Chandra Bose International Airport, West Bengal Basic Eligibility Criteria: Experience : 6 months-1 year experience is retail industry / Fresher Qualification: Undergraduate/ Graduate Selection Process: Screening round by Hr Personal Interview by Operations Head KEY RESPONSIBILITIES: Ensure high levels of customer satisfaction through excellent sales service. Maintain outstanding store condition and visual merchandising standards. Maintain a fully stocked store Ascertain customers’ needs and wants. Recommend and display items that match customer needs. Welcome and greet customers Manage point-of-sale processes. Actively involve in the receiving of new shipments Keep up to date with product information. Accurately describe product features and benefits. Always be well groomed Go the “extra mile” to meet targets. Maintain a clean and orderly environment in the store Follow all companies’ policies and procedures. REQUIREMENTS AND SKILLS : Customer Focus Effective communication – English or Hindi, Native Language Interpersonal Skills Role modelling Good physical endurance Basic understanding of sales principles and customer service practices Should be flexible with 24/7 shifts and working on holidays/ festivities Open to Feedback and learning High on Energy levels. Friendly, helpful, confident, and engaging personality Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹13,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Morning shift Rotational shift Supplemental Pay: Overtime pay Performance bonus Shift allowance Work Location: In person
ROLE AND ELIGIBILITY CRITERIA Role/Position: CSA Reporting to: Supervisor / ASM Location: Malleshwaram/Jayanagar/Bangalore Airport Basic Eligibility Criteria: · Experience: 6 months-1 year experience is retail industry / Fresher · Qualification: Undergraduate/ Graduate Selection Process: · Screening round by Hr · Personal Interview by Operations Head KEY RESPONSIBILITIES: · Ensure high levels of customer satisfaction through excellent sales service · Maintain outstanding store condition and visual merchandising standards · Maintain a fully stocked store · Ascertain customers’ needs and wants · Recommend and display items that match customer needs · Welcome and greet customers · Manage point-of-sale processes · Actively involve in the receiving of new shipments · Keep up to date with product information · Accurately describe product features and benefits · Always be well groomed · Go the “extra mile” to meet targets · Maintain a clean and orderly environment in the store · Follow all companies’ policies and procedures REQUIREMENTS AND SKILLS : · Customer Focus · Effective communication – English, Hindi · Interpersonal Skills · Role modelling · Good physical endurance · Basic understanding of sales principles and customer service practices · Should be flexible with 24/7 shifts and working on holidays/ festivities · Open to Feedback and learning · High on Energy levels. · Friendly, helpful, confident, and engaging personality Job Type: Full-time Pay: ₹13,000.00 - ₹15,000.00 per month Benefits: Health insurance Provident Fund Schedule: Rotational shift Education: Higher Secondary(12th Pass) (Preferred) Language: English (Preferred) Hindi (Preferred) Work Location: In person
ROLE AND ELIGIBILITY CRITERIA Role/Position: Store Supervisor Reporting to : Store Manager Location : Jayanagar 4th block/Malleshwaram Basic Eligibility Criteria: Experience: 2 year experience in retail industry Qualification: Undergraduate/ Graduate Selection Process: Screening round by Hr Personal Interview by Retail Head KEY RESPONSIBILITIES: Responsible for the day to day running of store operations – Responsible for Opening and Closing of store (Adherence to Opening and Closing SOP) Responsible for Maintaining Store standards – Hygiene, VM displays (adjusting displays that lack order), follow up with support functions to close store concerns Adhering and driving company policies, Store SOP, and employment standards Be a role model in cashiering and assist in POS training and provide support to new & existing team members. Ensuring achievement of sales targets which have been set for the store and categories. Ensure minimization of shrinkage levels in the store, training the teams on how to handle merchandise and protect stock. . Managing & resolving customer complaints and queries Responsible for conducting audit/s for achieving standards in customer service, Till service and housekeeping standards etc. Assist with maintaining superior product quality by identifying product issues and communicating these to the merchandising team. Working on adequate learning and development of the team through on job training, VM training, product training etc. Managing Inward & Outward of stocks and inventory management Work as part of a team of Sales Advisors always demonstrating that the customer comes first. Engage the staffs with regular briefing and give feedbacks to Store manager for concluding rewards and recognition. SKILLS REQUIRED: Commercial Acumen Customer Focus Managing Teams Effective communication Role modelling Planning & Organizing Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Rotational shift Language: Hindi (Preferred) Work Location: In person
ROLE AND ELIGIBILITY CRITERIA Role/Position: CSA Reporting to: Supervisor / ASM Location: Gannavaram Basic Eligibility Criteria: · Experience: 6 months-1 year experience is retail industry / Fresher · Qualification: Undergraduate/ Graduate Selection Process: · Screening round by Hr · Personal Interview by Operations Head KEY RESPONSIBILITIES: · Ensure high levels of customer satisfaction through excellent sales service · Maintain outstanding store condition and visual merchandising standards · Maintain a fully stocked store · Ascertain customers’ needs and wants · Recommend and display items that match customer needs · Welcome and greet customers · Manage point-of-sale processes · Actively involve in the receiving of new shipments · Keep up to date with product information · Accurately describe product features and benefits · Always be well groomed · Go the “extra mile” to meet targets · Maintain a clean and orderly environment in the store · Follow all companies’ policies and procedures REQUIREMENTS AND SKILLS : · Customer Focus · Effective communication – English, Hindi, Telugu · Interpersonal Skills · Role modelling · Good physical endurance · Basic understanding of sales principles and customer service practices · Should be flexible with 24/7 shifts and working on holidays/ festivities · Open to Feedback and learning · High on Energy levels. · Friendly, helpful, confident, and engaging personality Job Type: Full-time Pay: ₹13,000.00 - ₹15,000.00 per month Benefits: Health insurance Provident Fund Schedule: Rotational shift Education: Higher Secondary(12th Pass) (Preferred) Language: English (Preferred) Hindi (Preferred) Work Location: In person
ROLE AND ELIGIBILITY CRITERIA Role/Position: CSA Reporting to: Supervisor / ASM Location: Gannavaram Basic Eligibility Criteria: · Experience: 6 months-1 year experience is retail industry / Fresher · Qualification: Undergraduate/ Graduate Selection Process: · Screening round by Hr · Personal Interview by Operations Head KEY RESPONSIBILITIES: · Ensure high levels of customer satisfaction through excellent sales service · Maintain outstanding store condition and visual merchandising standards · Maintain a fully stocked store · Ascertain customers’ needs and wants · Recommend and display items that match customer needs · Welcome and greet customers · Manage point-of-sale processes · Actively involve in the receiving of new shipments · Keep up to date with product information · Accurately describe product features and benefits · Always be well groomed · Go the “extra mile” to meet targets · Maintain a clean and orderly environment in the store · Follow all companies’ policies and procedures REQUIREMENTS AND SKILLS : · Customer Focus · Effective communication – English, Hindi, Telugu · Interpersonal Skills · Role modelling · Good physical endurance · Basic understanding of sales principles and customer service practices · Should be flexible with 24/7 shifts and working on holidays/ festivities · Open to Feedback and learning · High on Energy levels. · Friendly, helpful, confident, and engaging personality Job Type: Full-time Pay: ₹13,000.00 - ₹15,000.00 per month Benefits: Health insurance Provident Fund Schedule: Rotational shift Education: Higher Secondary(12th Pass) (Preferred) Language: English (Preferred) Hindi (Preferred) Work Location: In person
ROLE AND ELIGIBILITY CRITERIA Role/Position: CSA Reporting to: Supervisor / ASM Location: Mumbai Basic Eligibility Criteria: · Experience: 6 months-1 year experience is retail industry / Fresher · Qualification: Undergraduate/ Graduate Selection Process: · Screening round by HR · Personal Interview by Operations Head KEY RESPONSIBILITIES: · Ensure high levels of customer satisfaction through excellent sales service · Maintain outstanding store condition and visual merchandising standards · Maintain a fully stocked store · Ascertain customers’ needs and wants · Recommend and display items that match customer needs · Welcome and greet customers · Manage point-of-sale processes · Actively involve in the receiving of new shipments · Keep up to date with product information · Accurately describe product features and benefits · Always be well groomed · Go the “extra mile” to meet targets · Maintain a clean and orderly environment in the store · Follow all companies’ policies and procedures REQUIREMENTS AND SKILLS : Customer Focus Effective communication – English, Hindi, Gujrati Interpersonal Skills Role modelling Good physical endurance Basic understanding of sales principles and customer service practices Should be flexible with 24/7 shifts and working on holidays/ festivities Open to Feedback and learning High on Energy levels. Friendly, helpful, confident, and engaging personality Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Night shift Rotational shift Supplemental Pay: Overtime pay Performance bonus Shift allowance Work Location: In person
ROLE AND ELIGIBILITY CRITERIA Role/Position: CSA Reporting to: Supervisor / ASM Location: Jaipur Basic Eligibility Criteria: · Experience: 6 months-1 year experience is retail industry / Fresher · Qualification: Undergraduate/ Graduate Selection Process: · Screening round by Hr · Personal Interview by Operations Head KEY RESPONSIBILITIES: · Ensure high levels of customer satisfaction through excellent sales service · Maintain outstanding store condition and visual merchandising standards · Maintain a fully stocked store · Ascertain customers’ needs and wants · Recommend and display items that match customer needs · Welcome and greet customers · Manage point-of-sale processes · Actively involve in the receiving of new shipments · Keep up to date with product information · Accurately describe product features and benefits · Always be well groomed · Go the “extra mile” to meet targets · Maintain a clean and orderly environment in the store · Follow all companies’ policies and procedures REQUIREMENTS AND SKILLS : · Customer Focus · Effective communication – English, Hindi, Telugu · Interpersonal Skills · Role modelling · Good physical endurance · Basic understanding of sales principles and customer service practices · Should be flexible with 24/7 shifts and working on holidays/ festivities · Open to Feedback and learning · High on Energy levels. · Friendly, helpful, confident, and engaging personality Job Type: Full-time Pay: ₹13,000.00 - ₹15,000.00 per month Benefits: Health insurance Provident Fund Schedule: Rotational shift Education: Higher Secondary(12th Pass) (Preferred) Language: English (Preferred) Hindi (Preferred) Work Location: In person
ROLE AND ELIGIBILITY CRITERIA Role/Position: CSA Reporting to: Supervisor / ASM Location: Jaipur Basic Eligibility Criteria: · Experience: 6 months-1 year experience is retail industry / Fresher · Qualification: Undergraduate/ Graduate Selection Process: · Screening round by Hr · Personal Interview by Operations Head KEY RESPONSIBILITIES: · Ensure high levels of customer satisfaction through excellent sales service · Maintain outstanding store condition and visual merchandising standards · Maintain a fully stocked store · Ascertain customers’ needs and wants · Recommend and display items that match customer needs · Welcome and greet customers · Manage point-of-sale processes · Actively involve in the receiving of new shipments · Keep up to date with product information · Accurately describe product features and benefits · Always be well groomed · Go the “extra mile” to meet targets · Maintain a clean and orderly environment in the store · Follow all companies’ policies and procedures REQUIREMENTS AND SKILLS : · Customer Focus · Effective communication – English, Hindi, Telugu · Interpersonal Skills · Role modelling · Good physical endurance · Basic understanding of sales principles and customer service practices · Should be flexible with 24/7 shifts and working on holidays/ festivities · Open to Feedback and learning · High on Energy levels. · Friendly, helpful, confident, and engaging personality Job Type: Full-time Pay: ₹13,000.00 - ₹15,000.00 per month Benefits: Health insurance Provident Fund Schedule: Rotational shift Education: Higher Secondary(12th Pass) (Preferred) Language: English (Preferred) Hindi (Preferred) Work Location: In person
ROLE AND ELIGIBILITY CRITERIA Role/Position: CSA Reporting to: Supervisor / ASM Location: Gurugram Basic Eligibility Criteria: · Experience: 6 months-1 year experience is retail industry / Fresher · Qualification: Undergraduate/ Graduate Selection Process: · Screening round by Hr · Personal Interview by Operations Head KEY RESPONSIBILITIES: · Ensure high levels of customer satisfaction through excellent sales service · Maintain outstanding store condition and visual merchandising standards · Maintain a fully stocked store · Ascertain customers’ needs and wants · Recommend and display items that match customer needs · Welcome and greet customers · Manage point-of-sale processes · Actively involve in the receiving of new shipments · Keep up to date with product information · Accurately describe product features and benefits · Always be well groomed · Go the “extra mile” to meet targets · Maintain a clean and orderly environment in the store · Follow all companies’ policies and procedures REQUIREMENTS AND SKILLS : · Customer Focus · Effective communication – English, Hindi, Telugu · Interpersonal Skills · Role modelling · Good physical endurance · Basic understanding of sales principles and customer service practices · Should be flexible with 24/7 shifts and working on holidays/ festivities · Open to Feedback and learning · High on Energy levels. · Friendly, helpful, confident, and engaging personality Job Type: Full-time Pay: ₹13,000.00 - ₹15,000.00 per month Benefits: Health insurance Provident Fund Schedule: Rotational shift Education: Higher Secondary(12th Pass) (Preferred) Language: English (Preferred) Hindi (Preferred) Work Location: In person
ROLE AND ELIGIBILITY CRITERIA Role/Position: CSA Reporting to: Supervisor / ASM Location: Gurugram Basic Eligibility Criteria: · Experience: 6 months-1 year experience is retail industry / Fresher · Qualification: Undergraduate/ Graduate Selection Process: · Screening round by Hr · Personal Interview by Operations Head KEY RESPONSIBILITIES: · Ensure high levels of customer satisfaction through excellent sales service · Maintain outstanding store condition and visual merchandising standards · Maintain a fully stocked store · Ascertain customers’ needs and wants · Recommend and display items that match customer needs · Welcome and greet customers · Manage point-of-sale processes · Actively involve in the receiving of new shipments · Keep up to date with product information · Accurately describe product features and benefits · Always be well groomed · Go the “extra mile” to meet targets · Maintain a clean and orderly environment in the store · Follow all companies’ policies and procedures REQUIREMENTS AND SKILLS : · Customer Focus · Effective communication – English, Hindi, Telugu · Interpersonal Skills · Role modelling · Good physical endurance · Basic understanding of sales principles and customer service practices · Should be flexible with 24/7 shifts and working on holidays/ festivities · Open to Feedback and learning · High on Energy levels. · Friendly, helpful, confident, and engaging personality Job Type: Full-time Pay: ₹13,000.00 - ₹15,000.00 per month Benefits: Health insurance Provident Fund Schedule: Rotational shift Education: Higher Secondary(12th Pass) (Preferred) Language: English (Preferred) Hindi (Preferred) Work Location: In person
ROLE AND ELIGIBILITY CRITERIA Role/Position: CSA Reporting to: Supervisor / ASM Location: Sector 84, Gurugram Basic Eligibility Criteria: · Experience: 6 months-1 year experience is retail industry / Fresher · Qualification: Undergraduate/ Graduate Selection Process: · Screening round by Hr · Personal Interview by Operations Head KEY RESPONSIBILITIES: · Ensure high levels of customer satisfaction through excellent sales service · Maintain outstanding store condition and visual merchandising standards · Maintain a fully stocked store · Ascertain customers’ needs and wants · Recommend and display items that match customer needs · Welcome and greet customers · Manage point-of-sale processes · Actively involve in the receiving of new shipments · Keep up to date with product information · Accurately describe product features and benefits · Always be well groomed · Go the “extra mile” to meet targets · Maintain a clean and orderly environment in the store · Follow all companies’ policies and procedures REQUIREMENTS AND SKILLS : · Customer Focus · Effective communication – English, Hindi, Telugu · Interpersonal Skills · Role modelling · Good physical endurance · Basic understanding of sales principles and customer service practices · Should be flexible with 24/7 shifts and working on holidays/ festivities · Open to Feedback and learning · High on Energy levels. · Friendly, helpful, confident, and engaging personality Job Type: Full-time Pay: ₹13,000.00 - ₹15,000.00 per month Benefits: Health insurance Provident Fund Schedule: Rotational shift Education: Higher Secondary(12th Pass) (Preferred) Language: English (Preferred) Hindi (Preferred) Work Location: In person
ROLE AND ELIGIBILITY CRITERIA Role/Position: CSA Reporting to: Supervisor / ASM Location: Sector 84, Gurugram Basic Eligibility Criteria: · Experience: 6 months-1 year experience is retail industry / Fresher · Qualification: Undergraduate/ Graduate Selection Process: · Screening round by Hr · Personal Interview by Operations Head KEY RESPONSIBILITIES: · Ensure high levels of customer satisfaction through excellent sales service · Maintain outstanding store condition and visual merchandising standards · Maintain a fully stocked store · Ascertain customers’ needs and wants · Recommend and display items that match customer needs · Welcome and greet customers · Manage point-of-sale processes · Actively involve in the receiving of new shipments · Keep up to date with product information · Accurately describe product features and benefits · Always be well groomed · Go the “extra mile” to meet targets · Maintain a clean and orderly environment in the store · Follow all companies’ policies and procedures REQUIREMENTS AND SKILLS : · Customer Focus · Effective communication – English, Hindi, Telugu · Interpersonal Skills · Role modelling · Good physical endurance · Basic understanding of sales principles and customer service practices · Should be flexible with 24/7 shifts and working on holidays/ festivities · Open to Feedback and learning · High on Energy levels. · Friendly, helpful, confident, and engaging personality Job Type: Full-time Pay: ₹13,000.00 - ₹15,000.00 per month Benefits: Health insurance Provident Fund Schedule: Rotational shift Education: Higher Secondary(12th Pass) (Preferred) Language: English (Preferred) Hindi (Preferred) Work Location: In person
ROLE AND ELIGIBILITY CRITERIA Role/Position: CSA Reporting to: Supervisor / ASM Location: M alleshwaram, Bangalore Basic Eligibility Criteria: · Experience: 6 months-1 year experience is retail industry / Fresher · Qualification: Undergraduate/ Graduate Selection Process: · Screening round by Hr · Personal Interview by Operations Head KEY RESPONSIBILITIES: · Ensure high levels of customer satisfaction through excellent sales service · Maintain outstanding store condition and visual merchandising standards · Maintain a fully stocked store · Ascertain customers’ needs and wants · Recommend and display items that match customer needs · Welcome and greet customers · Manage point-of-sale processes · Actively involve in the receiving of new shipments · Keep up to date with product information · Accurately describe product features and benefits · Always be well groomed · Go the “extra mile” to meet targets · Maintain a clean and orderly environment in the store · Follow all companies’ policies and procedures REQUIREMENTS AND SKILLS : · Customer Focus · Effective communication – English, Hindi, Telugu · Interpersonal Skills · Role modelling · Good physical endurance · Basic understanding of sales principles and customer service practices · Should be flexible with 24/7 shifts and working on holidays/ festivities · Open to Feedback and learning · High on Energy levels. · Friendly, helpful, confident, and engaging personality Job Type: Full-time Pay: ₹13,000.00 - ₹15,000.00 per month Benefits: Health insurance Provident Fund Schedule: Rotational shift Education: Higher Secondary(12th Pass) (Preferred) Language: English (Preferred) Hindi (Preferred) Work Location: In person
ROLE AND ELIGIBILITY CRITERIA Role/Position: Store Supervisor Reporting to : Store Manager Location :255, RR Nagar, near New Bus Stand Road, New Housing Unit, Thanjavur, Tamil Nadu Basic Eligibility Criteria: Experience: 2 year experience in retail industry Qualification: Undergraduate/ Graduate Selection Process: Screening round by Hr Personal Interview by Retail Head KEY RESPONSIBILITIES: Responsible for the day to day running of store operations – Responsible for Opening and Closing of store (Adherence to Opening and Closing SOP) Responsible for Maintaining Store standards – Hygiene, VM displays (adjusting displays that lack order), follow up with support functions to close store concerns Adhering and driving company policies, Store SOP, and employment standards Be a role model in cashiering and assist in POS training and provide support to new & existing team members. Ensuring achievement of sales targets which have been set for the store and categories. Ensure minimization of shrinkage levels in the store, training the teams on how to handle merchandise and protect stock. . Managing & resolving customer complaints and queries Responsible for conducting audit/s for achieving standards in customer service, Till service and housekeeping standards etc. Assist with maintaining superior product quality by identifying product issues and communicating these to the merchandising team. Working on adequate learning and development of the team through on job training, VM training, product training etc. Managing Inward & Outward of stocks and inventory management Work as part of a team of Sales Advisors always demonstrating that the customer comes first. Engage the staffs with regular briefing and give feedbacks to Store manager for concluding rewards and recognition. SKILLS REQUIRED: Commercial Acumen Customer Focus Managing Teams Effective communication Role modelling Planning & Organizing Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Language: Tamil English (Required) Work Location: In person
ROLE AND ELIGIBILITY CRITERIA Role/Position: Store Supervisor Reporting to : Store Manager Location :255, RR Nagar, near New Bus Stand Road, New Housing Unit, Thanjavur, Tamil Nadu Basic Eligibility Criteria: Experience: 2 year experience in retail industry Qualification: Undergraduate/ Graduate Selection Process: Screening round by Hr Personal Interview by Retail Head KEY RESPONSIBILITIES: Responsible for the day to day running of store operations – Responsible for Opening and Closing of store (Adherence to Opening and Closing SOP) Responsible for Maintaining Store standards – Hygiene, VM displays (adjusting displays that lack order), follow up with support functions to close store concerns Adhering and driving company policies, Store SOP, and employment standards Be a role model in cashiering and assist in POS training and provide support to new & existing team members. Ensuring achievement of sales targets which have been set for the store and categories. Ensure minimization of shrinkage levels in the store, training the teams on how to handle merchandise and protect stock. . Managing & resolving customer complaints and queries Responsible for conducting audit/s for achieving standards in customer service, Till service and housekeeping standards etc. Assist with maintaining superior product quality by identifying product issues and communicating these to the merchandising team. Working on adequate learning and development of the team through on job training, VM training, product training etc. Managing Inward & Outward of stocks and inventory management Work as part of a team of Sales Advisors always demonstrating that the customer comes first. Engage the staffs with regular briefing and give feedbacks to Store manager for concluding rewards and recognition. SKILLS REQUIRED: Commercial Acumen Customer Focus Managing Teams Effective communication Role modelling Planning & Organizing Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Language: Tamil English (Required) Work Location: In person
As a Customer Service Associate (CSA), you will play a critical role in ensuring high levels of customer satisfaction through excellent sales service. Your responsibilities will include maintaining outstanding store condition and visual merchandising standards, as well as keeping the store fully stocked and welcoming and greeting customers. You will be expected to ascertain customers" needs and wants, recommend and display items that match those needs, and actively manage point-of-sale processes. Additionally, you will be involved in receiving new shipments, staying up to date with product information, and accurately describing product features and benefits to customers. To excel in this role, you must possess effective communication skills in English and Hindi, along with a customer-focused mindset and strong interpersonal skills. It is essential to have a basic understanding of sales principles and customer service practices, while also being open to feedback and learning. The ideal candidate will have 6 months to 1 year of experience in the retail industry or be a fresh graduate. You should be flexible with 24/7 shifts, including working on holidays and festivities, and be comfortable with physical endurance. Maintaining a clean and orderly store environment, following company policies and procedures, and consistently going the extra mile to meet targets are key aspects of this position. A friendly, helpful, confident, and engaging personality is crucial for success in this role. Additionally, being well-groomed, high on energy levels, and willing to work full-time in a rotational shift schedule are important requirements. This position offers health insurance and Provident Fund benefits, and the preferred educational qualification is a Higher Secondary (12th Pass). Fluency in English and Hindi is preferred, and the work location is in person at various locations in Malleshwaram, Jayanagar, or Bangalore Airport.,
ROLE AND ELIGIBILITY CRITERIA Role/Position: Store Supervisor Reporting to: Store Manager Location: Chhatrapati Shivaji Maharaj Airport Mumbai Basic Eligibility Criteria: Experience: 1 year experience in retail industry Qualification: Undergraduate/ Graduate Selection Process: Screening round by Hr Personal Interview by Operations Head KEY RESPONSIBILITIES: Responsible for the day to day running of store operations – Responsible for Opening and Closing of store (Adherence to Opening and Closing SOP) Responsible for Maintaining Store standards – Hygiene, VM displays (adjusting displays that lack order), follow up with support functions to close store concerns Adhering and driving company policies, Store SOP, and employment standards Be a role model in cashiering and assist in POS training and provide support to new & existing team members. Ensuring achievement of sales targets which have been set for the store and categories. Ensure minimization of shrinkage levels in the store, training the teams on how to handle merchandise and protect stock. . Managing & resolving customer complaints and queries Responsible for conducting audit/s for achieving standards in customer service, Till service and housekeeping standards etc. Assist with maintaining superior product quality by identifying product issues and communicating these to the merchandising team. Working on adequate learning and development of the team through on job training, VM training, product training etc. Managing Inward & Outward of stocks and inventory management Work as part of a team of Sales Advisors always demonstrating that the customer comes first. Engage the staffs with regular briefing and give feedback to Store manager for concluding rewards and recognition. SKILLS REQUIRED: Commercial Acumen Customer Focus Managing Teams Effective communication Role modelling Planning & Organising Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Flexible schedule Health insurance Leave encashment Paid sick time Paid time off Provident Fund Work Location: In person