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TRDFIN Support Services Pvt Ltd

494 Job openings at TRDFIN Support Services Pvt Ltd
Desktop Support Engineer Pune,Maharashtra,India 1 years Not disclosed On-site Full Time

Mandatory skills: -Basic Knowledge in Active Directory -Basic knowledge in OS installation -Hardware upgradation troubleshooting -MS outlook configuration, Outlook backup & restore and troubleshooting -Network Printer installation and troubleshooting -Basic knowledge in DNS , DHCP -Antivirus update & virus protection. -Basic Knowledge in Networking Experience: 1 year Flexible to work in rotational shift. CTC: Rs.20,000/- Show more Show less

Dotnet Developer Ahmedabad,Gujarat,India 2 years Not disclosed On-site Full Time

Job Title: .NET Core Developer Number of position : 10 Experience Required: 2 Years Salary Range: ₹18,000 – ₹30,000 per month Job Summary: We are looking for a skilled and motivated .NET Core Developer with 2 years of professional experience. The ideal candidate will have strong backend development skills and a solid understanding of building scalable, efficient web applications using .NET Core. Key Responsibilities: Develop, test, and maintain web applications using .NET Core and C# Design and consume RESTful APIs for seamless data integration Work with SQL Server and write complex queries and stored procedures Collaborate with UI/UX designers and front-end developers to ensure smooth integration Participate in code reviews, debugging, and performance optimization Write clean, maintainable code and follow best practices in software development Contribute to unit testing and continuous improvement of the codebase Maintain proper documentation of development work and processes Required Skills & Qualifications: Bachelor’s degree in Computer Science, Engineering, or related field 2 years of hands-on experience in .NET Core and C# Strong understanding of Object-Oriented Programming (OOP), SOLID principles, and design patterns Proficient in SQL Server and database design Experience with Entity Framework Core or ADO.NET Familiarity with front-end basics: HTML, CSS, JavaScript, jQuery Experience with version control systems like Git or SVN Basic knowledge of RESTful API integration Nice to Have: Experience with front-end frameworks such as Angular or React Knowledge of cloud platforms like Azure or AWS Familiarity with CI/CD pipelines and DevOps tools Show more Show less

Desktop Support Engineer Tada,Andhra Pradesh,India 2 years Not disclosed On-site Full Time

Job Title: Desktop Support Engineer Experience Required: 1 – 2 Years Shift : General shift Working Days: 6 days Budget: 2.4 to 2.6 LPA Key Responsibilities: Ensure all user emails/tickets are addressed and resolved within defined SLAs by respective IT SPOCs. Monitor ticket progress and escalate unresolved issues to IT domain managers to avoid user escalations. Guide the team on complex issues and review daily SLA breach reports for timely closures. Manage onboarding/offboarding IT processes in coordination with IT SPOCs. Oversee IT request resolution for offshore and onsite users. Enforce adherence to IT processes and propose improvements as needed. Review team activities through daily reports and support prioritization in daily meetings. Maintain and publish daily reports: Exit clearance, SLA breach, and license availability. Weekly review of Google Workspace, O365, and Absolute trackers to ensure compliance (DLs, MFA, MDM, subscriptions, assets). Publish monthly IT SLA reports and attend business and HR planning meetings. Organize webinars and vendor sessions to promote feature adoption in Google Workspace and O365. Track vendor SLAs and introduce strategies to improve ticket resolution and Helpdesk tool adoption. Manage license procurement/renewals and ensure availability based on hiring projections. Maintain configurations across Helpdesk, Google Workspace, O365, and Absolute tools as per policy. Address vulnerabilities, perform quarterly audits, and implement tool enhancements. Regularly update SOPs, processes, FAQs, and knowledge base in collaboration with IT SPOCs. Encourage team performance, recognize achievements, and coordinate with LCD for upskilling. Show more Show less

Business Development Executive Chennai,Tamil Nadu,India 4 years Not disclosed On-site Full Time

We are lookingfor a motivated and resultsdriven BDE/ Key Account ManagerRepresentative to join our dynamic sales team. The ideal candidatewill be responsible for selling a broad range of IT software and hardware products to new and existing customers. This role is perfect for someone with a passionfor technology and a strongdesire to succeedin a competitive sales environment. Key Responsibilities: Lead Generation s Prospecting: Identify and qualify new sales opportunities through inbound lead follow-up, outbound cold calls, and emails. Build and maintain a robust sales pipeline to consistently achieve and exceed sales targets. Utilize CRM tools to manage and track prospects and opportunities effectively. Customer Engagement: Develop and maintain strong relationships with new and existing clients. Conduct needs assessments to understand customerchallenges and provide appropriate solutions. Deliver compelling product presentations and demonstrations, highlighting key benefits and features. Sales Process Management: Manage the entire sales cycle from initial contact to closing the deal. Prepare and deliver accurate sales quotes, proposals, and contracts. Collaborate with the technical team to ensure customer requirements are met. Product Knowledge: Maintain a deep understanding of the company’s IT software and hardware offerings. Stay updated on industry trends, competitive products, and emerging technologies. Educate customers on the benefits and advantages of the products being offered. Reporting s Analysis: Provide regular sales forecasts and reports to the Sales Manager. Analyze sales data to identify trends, opportunities, and areas for improvement. Monitor and report on customer satisfaction and market conditions. Customer Service: Address and resolve customer inquiries and issues promptly. Provide post-sales support to ensure customer satisfaction and foster repeat business. Qualifications: Education: Bachelor’s degree in engineering (BE) and/or Master’s in Business Administration (MBA), BBA is required. Experience: Minimum of 6 months - 4 years of BDE/ Key account manager experience in the IT industry, specifically in software and hardware sales. Proven track record of meeting or exceeding sales targets. Skills: Strong communication and interpersonal skills. Excellent negotiation and closing skills. Ability to understand and explain complex technical concepts. Proficiency in CRM software (e.g., Salesforce) and MS Office Suite. Self-motivated with a results-oriented mindset. Ability to work independently and as part of a team. Knowledge: Basic understanding of IT software and hardware products, including but not limited to servers, storage solutions, networking equipment, cybersecurity tools, and enterprise software. Familiarity with cloud computing solutions, SaaS, and other emerging technologies. Show more Show less

Data Analyst Chennai,Tamil Nadu,India 3 years Not disclosed On-site Full Time

Experience Required: 3 Years Budget : 5.5 to 6.5 LPA Location: OMR, Chennai Key Responsibilities: Worked in Insurance Domain Mandatory Analyze exception reports for various existing processes and applications across multiple functions. Identify root causes of exceptions and recommend corrective/preventive actions. Collaborate with functional teams to understand process gaps and work towards resolution. Develop dashboards and reports to monitor exceptions and trends. Suggest and support implementation of tech-driven solutions to minimize recurrence of exceptions. Required Skills & Knowledge: Strong analytical skills with hands-on experience in data analysis. Proficient in Advanced Excel(formulas, pivot tables,lookups, macros, etc.). Exposure to data visualization toolsand techniques. Experience in process improvement and automation will be an added advantage. Strong communication and problem-solving skills. Preferred Qualifications: Bachelor's degree in a related field. Understanding of insurance domain processes and regulations. Show more Show less

Software Application Engineer Guindy,Tamil Nadu,India 3 years Not disclosed On-site Full Time

Job Title: API Developer Experience Required: 2 – 3 Years Shift : General shift Budget: 5 to 6 LPA Key Responsibilities: • Working experience in IBM software. • Good Knowledge Web book, Application, Banking/ IT background • NESL. • Good Knowledge of Integration. • JSAN or XML knowledge. They need to work with ISO based API. Show more Show less

Sales Officer Chennai,Tamil Nadu,India 0 years Not disclosed On-site Full Time

Purpose: Will be responsible for meeting targets, identify new sources from assigned geography, and maintain good relationship with sources, achieving efficiency of assigned geography and sources there by achieving the desired productivity expected by the company. Job description: Area/ Geography Mapping. Responsible for lane to lane/ Area mapping of Area/ Geography at regular intervals with the help of supervisor. Identify new sources in the allocated Area/ Geography and inform the progress to reporting manager during team huddle. Knowledge, Skills & Functional Competency Knowledge of the entire geography. Ability to plan and map the allocated geography into areas/lane to lane. Ability to use tools and resources to identify potential sources. Source Relationship Management. Responsible for managing the relationship with all sources assigned and identified by him in his geography/area. Knowledge Skills & Functional Competency Ability to understand the potential and ensure the expected LSR, SLR and MS of the source. Knowledge and ability to use various tools which can be utilized to improve relationship and ratios. Maintain Reports Responsible for maintaining reports related to sales and all his activities in the prescribed format. Should maintain diary on daily basis in the prescribed format of activities. Knowledge, Skills & Functional Competency Knowledge of various reports to be maintained Ability to capture data in the prescribed format Ability to understand and perform all functions of diary Channel Partner Recruitment Responsible for identification of channel partners Knowledge, Skills & Functional Competency Knowledge of BSA empanelment process. Ability to identify the potential channel partner Ability to identify whether the BSA falls within the norms and category defined. Team Huddle Responsible for attending team huddle on a daily basis as per the set process Knowledge, Skills & Functional Competency Knowledge of daily morning huddle process Ability to provide data in the prescribed format based on business requirements. Customer Relationship Management Responsible for enhancing the customer experience by developing and maintaining relationship with customers Knowledge, Skills & Functional Competency Knowledge of all products of HDFC and competition Ability to sell products and provide required services to customers Knowledge of KYC documentation Knowledge of legal documentation and technical process Knowledge and ability to use sales kit Ability to analyze credit document and derive eligibility Ability to handle objections Show more Show less

Relationship Officer Belgaum,Karnataka,India 0 years Not disclosed On-site Full Time

Job Description: Work closely & jointly with Banc assurance channel partner to ensure CHL achieves its business aspiration in line with the AOP Targets (New & Customer Retention) as stated in individual objective setting sheets. Support channel partner in delivering higher levels of productivity and facilitate the process of Submission to Issuance within mutually agreed timelines. Protect customer & CHL interests by ensuring processes/systems in-use; comply with regulatory & internal guidelines. Effectively manage channel partner expectations & improve the quality of Relationship Management to build a mutually benefiting model. Key responsibilities of the job holder are: Business Development | Execution – Implementation of Sales & Customer Retention Strategies | Relationship Management. The said role requires the Job Holder to balance Customer Servicing activity along with Sales Acquisition, while ensuring the necessary growth as per AOP coupled with Highest Persistency. Principal Accountabilities: Key activities and Decision-Making areas: To Achieve channel wise targets (New & Customer Retention) To Achieve desired Branch & LBS Activation targets. To Create a healthy Product Mix with traditional >50% To Create a healthy pool of lead generators across branches Typical Target and Measures: Achieve new business premium as per AOP targets rolled out by SSBD and defined SFM Achieve Traditional Product Mix target Achieve Customer Retention targets for the portfolio Achieve targets as prescribed for Branch/LBS activation for bank Ensure timely PFR reporting and NIL PIR pending Ensure Customer Complaints <=1% of book Achieve defined metrics as per Sales Force Management process/guidelines Customers/Stakeholders: Provide support to BM/LBS at the ground level. Make joint Field calls and motivate them to achieve targets. Provide support and training for timely Submission, Pendency, and Issuance management. Conceptualize and implement local business development initiatives for lead generation and focused sales. Provide key inputs on business health to Branch Heads and agree on tactical initiatives to increase lead generators & their contribution Show more Show less

Accountant Bengaluru,Karnataka,India 4 - 5 years Not disclosed On-site Full Time

The ideal candidate will be involved with preparing financial reports and statements, bank reconciliations, and conducting cyclical audits. Moreover, the candidate must have strong interpersonal skills and possess a strong business acumen. Experience: minimum of 4-5 years Responsibilities Create ad-hoc reports for various business needs Prepare tax documents Compile and analyze financial statements Manage budgeting and forecasting Communication: English / Hindi & Kanada. Own Two Wheeler Must. Qualifications Bachelor's degree in Accounting or related field Ability to interpret and analyze financial statements and periodicals Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.) Show more Show less

Technical Support Specialist Bengaluru,Karnataka,India 3 years Not disclosed On-site Full Time

Job Summary: We are looking for a detail-oriented and customer-focused Technical Support professional to assist users with hardware, software, and system issues. The role involves troubleshooting, providing timely resolutions, and maintaining user satisfaction. Key Responsibilities: - Respond to customer queries via phone, email, or chat - Diagnose and resolve technical issues related to software, hardware, or network - Guide users through step-by-step solutions - Escalate unresolved problems to higher-level support or engineering teams - Maintain logs, records, and documentation - Provide support during system upgrades or installations - Ensure SLA compliance and customer satisfaction Requirements: - Bachelor’s degree in IT, Computer Science, or related field - 1–3 years of experience in a tech support or helpdesk role - Strong knowledge of operating systems (Windows, macOS, Linux) - Familiar with networking concepts, troubleshooting tools Show more Show less

Supply Executive Chennai,Tamil Nadu,India 2 - 5 years Not disclosed On-site Full Time

Experience – 2 to 5 Years Key Responsibilities: • Ensure real-time updates and accuracy of the supply tracker, monitoring fleet availability, movement, and operational efficiency. • Coordinate with internal teams to fulfil client requirements on time by optimizing fleet allocation and minimizing downtime. • Expand and strengthen the supply base by onboarding new fleet partners, improving partner diversity, and building a reliable supply network. • Conduct routine training for fleet operators on compliance, tech tools, and operational best practices to improve overall service quality. • Collaborate with cross-functional teams to identify cost-saving measures, optimize resource use, and negotiate better pricing with fleet partners. Required Skills: • Proficiency in MS Excel and data management tools. • Strong communication skills in English, Hindi, and the regional language. • Ability to work in a target-driven environment. • Excellent coordination and collaboration skills. • Problem-solving and analytical thinking. • Training and mentoring ability for supply fleet operations. • Strong negotiation and people management skills. Show more Show less

Field Operations Supervisor Chennai,Tamil Nadu,India 1 - 2 years Not disclosed On-site Full Time

Experience – 1 to 2 Years Key Responsibilities: • Supervise field executives, ensuring effective communication between drivers, owners, and the operations team. • Monitor vehicle placements, provisional attendance, and resource allocation to maintain operational efficiency. • Manage helper scheduling and ad-hoc requirements to prevent disruptions. • Address client escalations, provide timely resolutions, and report to managers. • Ensure all vehicle, driver, and owner documentation is updated and compliant with policies. • Oversee trip-related document collection (PODs, invoices) and validate data entry in the FO app. • Train staff on operational technologies, supervise cash collection, and enforce grooming standards. Required Technical Skills: • Good Communication Skills • Ability to Read and Write English • Basic MS Excel knowledge. • Must have a smart phone. • Must have a Bike and Valid driving license Show more Show less

Customer Service Executive Indore,Madhya Pradesh,India 0 years None Not disclosed On-site Full Time

Job Summary: We are seeking a proactive and customer-oriented Customer Support Executive to assist customers with inquiries, complaints, and product/service support. The ideal candidate will ensure customer satisfaction by providing timely, accurate, and effective resolutions through multiple communication channels. Key Responsibilities: - Respond to customer queries via phone, email, live chat, or social media - Provide accurate information about products/services - Troubleshoot issues and guide customers through solutions - Escalate unresolved problems to appropriate teams - Maintain detailed records of customer interactions and actions taken - Follow up with customers to ensure full resolution - Meet or exceed service targets like response time, satisfaction score, etc. - Collaborate with internal teams (sales, technical, operations) to improve customer experience - Identify trends in customer feedback and suggest process improvements Show more Show less

Customer Service Executive Jaipur,Rajasthan,India 0 years None Not disclosed On-site Full Time

Job Summary: We are seeking a proactive and customer-oriented Customer Support Executive to assist customers with inquiries, complaints, and product/service support. The ideal candidate will ensure customer satisfaction by providing timely, accurate, and effective resolutions through multiple communication channels. Key Responsibilities: - Respond to customer queries via phone, email, live chat, or social media - Provide accurate information about products/services - Troubleshoot issues and guide customers through solutions - Escalate unresolved problems to appropriate teams - Maintain detailed records of customer interactions and actions taken - Follow up with customers to ensure full resolution - Meet or exceed service targets like response time, satisfaction score, etc. - Collaborate with internal teams (sales, technical, operations) to improve customer experience - Identify trends in customer feedback and suggest process improvements

Customer Service Executive Noida,Uttar Pradesh,India 0 years None Not disclosed On-site Full Time

Job Summary: We are seeking a proactive and customer-oriented Customer Support Executive to assist customers with inquiries, complaints, and product/service support. The ideal candidate will ensure customer satisfaction by providing timely, accurate, and effective resolutions through multiple communication channels. Key Responsibilities: - Respond to customer queries via phone, email, live chat, or social media - Provide accurate information about products/services - Troubleshoot issues and guide customers through solutions - Escalate unresolved problems to appropriate teams - Maintain detailed records of customer interactions and actions taken - Follow up with customers to ensure full resolution - Meet or exceed service targets like response time, satisfaction score, etc. - Collaborate with internal teams (sales, technical, operations) to improve customer experience - Identify trends in customer feedback and suggest process improvements

Customer Service Executive Indore,Madhya Pradesh,India 0 years None Not disclosed On-site Full Time

Job Summary: We are seeking a proactive and customer-oriented Customer Support Executive to assist customers with inquiries, complaints, and product/service support. The ideal candidate will ensure customer satisfaction by providing timely, accurate, and effective resolutions through multiple communication channels. Key Responsibilities: - Respond to customer queries via phone, email, live chat, or social media - Provide accurate information about products/services - Troubleshoot issues and guide customers through solutions - Escalate unresolved problems to appropriate teams - Maintain detailed records of customer interactions and actions taken - Follow up with customers to ensure full resolution - Meet or exceed service targets like response time, satisfaction score, etc. - Collaborate with internal teams (sales, technical, operations) to improve customer experience - Identify trends in customer feedback and suggest process improvements

Customer Service Executive Mohali district,India 0 years None Not disclosed On-site Full Time

Job Summary: We are seeking a proactive and customer-oriented Customer Support Executive to assist customers with inquiries, complaints, and product/service support. The ideal candidate will ensure customer satisfaction by providing timely, accurate, and effective resolutions through multiple communication channels. Key Responsibilities: - Respond to customer queries via phone, email, live chat, or social media - Provide accurate information about products/services - Troubleshoot issues and guide customers through solutions - Escalate unresolved problems to appropriate teams - Maintain detailed records of customer interactions and actions taken - Follow up with customers to ensure full resolution - Meet or exceed service targets like response time, satisfaction score, etc. - Collaborate with internal teams (sales, technical, operations) to improve customer experience - Identify trends in customer feedback and suggest process improvements

Customer Service Executive Gurugram,Haryana,India 0 years None Not disclosed On-site Full Time

Job Summary: We are seeking a proactive and customer-oriented Customer Support Executive to assist customers with inquiries, complaints, and product/service support. The ideal candidate will ensure customer satisfaction by providing timely, accurate, and effective resolutions through multiple communication channels. Key Responsibilities: - Respond to customer queries via phone, email, live chat, or social media - Provide accurate information about products/services - Troubleshoot issues and guide customers through solutions - Escalate unresolved problems to appropriate teams - Maintain detailed records of customer interactions and actions taken - Follow up with customers to ensure full resolution - Meet or exceed service targets like response time, satisfaction score, etc. - Collaborate with internal teams (sales, technical, operations) to improve customer experience - Identify trends in customer feedback and suggest process improvements

Telecommunications Specialist Gurugram,Haryana,India 0 years None Not disclosed On-site Full Time

Job Summary: We are seeking a proactive and customer-oriented Customer Support Executive to assist customers with inquiries, complaints, and product/service support. The ideal candidate will ensure customer satisfaction by providing timely, accurate, and effective resolutions through multiple communication channels. Key Responsibilities: - Respond to customer queries via phone, email, live chat, or social media - Provide accurate information about products/services - Troubleshoot issues and guide customers through solutions - Escalate unresolved problems to appropriate teams - Maintain detailed records of customer interactions and actions taken - Follow up with customers to ensure full resolution - Meet or exceed service targets like response time, satisfaction score, etc. - Collaborate with internal teams (sales, technical, operations) to improve customer experience - Identify trends in customer feedback and suggest process improvements

SAP Lead Kolkata,West Bengal,India 5 years None Not disclosed On-site Full Time

As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications align with business objectives and user needs, while maintaining a focus on quality and efficiency throughout the project lifecycle. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate knowledge sharing sessions to enhance team capabilities. - Monitor project progress and ensure timely delivery of milestones. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP for Oil & Gas Production and Revenue Accounting. - Good To Have Skills: Experience with Energy Fundamentals. - Strong understanding of application design principles and methodologies. - Experience in configuring and customizing applications to meet business needs. - Ability to analyze and troubleshoot application issues effectively. Additional Information: - The candidate should have minimum 5 years of experience in SAP for Oil & Gas Production and Revenue Accounting. - This position is based at our Accenture - Bengaluru office.