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16 Job openings at Neugene International Inc
Customer Service Executive

Vapi, Gujarat, India

2 - 4 years

INR 2.5 - 4.5 Lacs P.A.

On-site

Full Time

Description We are seeking a Customer Service Executive to leading packaging industry located in VAPI, Gujarat. The ideal candidate will have 2-4 years of experience in customer service and a passion for helping customers. You will play a crucial role in ensuring customer satisfaction by providing exceptional support and solutions. Responsibilities Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support Skills and Qualifications 2-4 years of experience in customer service or related field. Any Degree Strong verbal and written communication skills in English and local languages. Strong organizational skills and attention to detail. Basic knowledge of product or service offerings to assist customers effectively.

Executive Assistant to Director

Vapi, Gujarat, India

2 - 3 years

INR 2.5 - 4.0 Lacs P.A.

On-site

Full Time

Description We are seeking a highly organized and proactive Executive Assistant to support our Director. The ideal candidate will have 2-3 years of experience in an administrative role and possess exceptional communication and multitasking abilities. Responsibilities Manage and maintain the Directors calendar, including scheduling appointments and meetings. Coordinate and organize meetings, including preparing agendas, taking minutes, and following up on action items. Handle incoming correspondence, emails, and phone calls, ensuring they are addressed promptly and professionally. Conduct research and compile data to prepare reports and presentations for the Director. Assist in the preparation of business documents, including reports, presentations, and proposals. Coordinate travel arrangements, including booking flights, accommodations, and transportation. Liaise with internal and external stakeholders on behalf of the Director. Maintain and organize confidential files and records. Provide administrative support to special projects as required. Perform general office duties such as ordering supplies and managing office equipment. Skills and Qualifications Bachelors degree or equivalent experience. Proven experience as an Executive Assistant or in a similar administrative role. Strong organizational and time-management skills. Excellent verbal and written communication skills. Ability to handle confidential information with discretion. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Strong problem-solving abilities and attention to detail. Ability to work independently and as part of a team.

Business Manager

Vapi, Gujarat, India

4 - 5 years

INR 5.0 - 12.0 Lacs P.A.

On-site

Full Time

About the Role: We are seeking a dynamic and results-driven Business Manager for the Leading packaging industry located in VAP, Gujarat to oversee strategic planning, team leadership, and operational execution. The ideal candidate will have strong analytical skills, business acumen, and the ability to drive growth while managing financial and operational performance. Key Responsibilities: Strategic Leadership: Define business strategies, organize resources, and ensure hands-on execution to meet organizational goals. Marketing & Sales Support: Develop marketing collateral (case studies, client testimonials, etc.) and lead product launches for sales teams. Team Management: Recruit, train, and mentor a high-performing team, including sales representatives and operational staff. Financial Oversight: Manage budgets, billing, collections, and project financials to ensure profitability. Business Development: Assist in proposal pricing, deal structuring, and capture strategies to align with business objectives. Data & Reporting: Perform data mining, maintain SQL/Oracle tables, and generate reports for fiscal, operational, and market analysis. Process Improvement: Provide product feedback, optimize business processes, and ensure operational excellence. Risk Management: Monitor project risks and implement mitigation strategies. Executive Support: Assist in annual budgeting, forecasting, and strategic planning with senior leadership. Qualifications: Bachelor's or Master's degree in Business, Computer Science, Engineering, Information Systems, or related field (or equivalent experience). 4-5 years of experience in business management, consulting, or a similar leadership role. Strong analytical skills with expertise in financial modeling, market segmentation, and business process analysis. Proficiency in SQL/Oracle for reporting and data management. Excellent leadership, problem-solving, and decision-making abilities. Detail-oriented with a focus on operational efficiency and business growth. Prior experience in team management, sales, or business development is preferred.

Network security Engineer

Pune, Maharashtra, India

3 - 5 years

INR 9.0 - 12.0 Lacs P.A.

On-site

Full Time

Strong experience and expertise in implementing and managing Zscaler's cloud security platform. Zscaler Endpoint component (ZCC & PAC file) Zscaler Authentication Bridge (ZAB) Zscaler policy management Zscaler agent level issue resolutions Zscaler SASE (Advance Firewall, Sandboxing) Zscaler PAC file configuration should have good knowledge of network security concepts, protocols, and technologies, cloud computing, network infrastructure, and routing protocols etc. Proficient in designing and deploying complex security architectures. Excellent troubleshooting skills and ability to analyse and resolve complex issues. Strong communication and presentation skills,

Professor and dean

Mohali, Punjab, India

12 - 20 years

INR 16.0 - 50.0 Lacs P.A.

On-site

Full Time

The Dean will lead the academic faculty, overseeing teaching, research, and administration to ensure high-quality education and growth. This role involves strategic planning, faculty management, student engagement, and fostering an environment of academic excellence.

Dean Rural MBA

Chandigarh, Chandigarh, India

12 - 22 years

INR 25.0 - 48.0 Lacs P.A.

On-site

Full Time

Provide strategic leadership and direction for the Rural MBA Program. Develop and implement academic policies, curricula, and programs to enhance the quality of education. Oversee faculty recruitment, development, and evaluation. Promote research and innovation in rural development and management. Foster relationships with industry, government, and community stakeholders. Ensure the program's compliance with accreditation standards and university policies. Manage the program's budget and resources effectively. Support and mentor students, fostering an inclusive and supportive learning environment. Represent the program at university, regional, and national levels.

Academic Dean

Chandigarh, Chandigarh, India

15 - 25 years

INR 25.5 - 32.5 Lacs P.A.

On-site

Full Time

We are seeking a visionary and dynamic Academic Dean to lead its Product Design (Industrial Design) department. The ideal candidate will be an accomplished design educator and practitioner, with a proven record of academic leadership, curriculum innovation, and industry collaboration. This role offers a unique opportunity to shape the next generation of product designers in a rapidly evolving global design landscape. Key Responsibilities Academic Leadership: Develop and implement high-quality academic programs in Product Design that reflect global best practices and align with the school's mission and vision. Faculty Development: Lead, mentor, and support faculty in teaching, research, and professional development. Foster a culture of excellence, innovation, and collaboration. Curriculum Management: Continuously evaluate and update the curriculum to ensure it is relevant, industry-aligned, and future-ready. Introduce interdisciplinary modules by collaborating with other departments. Industry Engagement: Leverage a strong professional network to bring in industry leaders for masterclasses, teaching assignments, conferences, and design festivals. Act as a bridge between academia and industry. Strategic Planning and Budgeting: Manage departmental budgets and resources effectively. Participate in strategic discussions and institutional planning with senior leadership. Student Success and Recruitment: Collaborate with the Career Advancement Services and Admissions team to recruit high-caliber students and ensure robust placement and internship support. Compliance and Accreditation: Ensure academic programs and practices align with regulatory standards including UGC, NAAC, and other accreditation bodies. Oversee documentation and audit readiness. Qualifications A Master's or Ph.D. in Industrial Design or a related field from a recognized institution. 15+ years of overall experience, with a minimum of 5 years in academic leadership roles within a design school or university setting. Demonstrated experience in curriculum development , academic administration , and faculty mentoring . Deep understanding of emerging trends in industrial/product design including technology integration, sustainability, and user-centered design. Proven track record of industry collaboration and academic-industry partnerships . Familiarity with national regulatory frameworks and accreditation processes (UGC, NAAC, etc.). Exceptional leadership, communication, and interpersonal skills.

Network Support L3

Bengaluru / Bangalore, Karnataka, India

6 - 15 years

INR 8.0 - 13.0 Lacs P.A.

On-site

Full Time

Firewall Administration Routing & Switching Must have experience firewall configuration & trouble shooting. Good understanding of (Static, Dynamic) Routing, Switching and Wireless Networks. Ability to resolve issues within the SLA and work on the daily tickets and requests. Good communication skills, willing to work in shift and team. Install, upgrade, support and troubleshoot. Record technical issues and solutions. Direct unresolved issues to the next level of support personnel. Help to create technical documentation and manuals. IT Service Delivery - Providing ultimate ownership and responsibility for end-to-end service delivery activities (as per role defined), deliverable with quality & customer experience. Responsible as a Function/activity member, ensuring that information technology capabilities continually support the overall business's goals and objectives & Ability to identify and address performance/technical issues

EDU Manager

Bengaluru / Bangalore, Karnataka, India

15 - 25 years

INR 5.0 - 15.0 Lacs P.A.

On-site

Full Time

Role : EDU Manager Seeking an experienced professional to lead Electrical Harness Installation (EHI) activities for transport systems. The role involves managing design resources, ensuring quality, cost, and timely delivery, and collaborating with cross-functional teams. Key Responsibilities Ensure on-time delivery and closure of open items within 10 days Lead harness design activities and manage subcontractors Oversee 3D harness modeling and integration Conduct risk assessments, review work packages, and report to domain leadership Support manufacturing ramp-up and industrialization Qualifications B.Tech / M.Tech in Mechanical or Electrical Engineering 15+ years in harness and sheet metal design Strong CATIA V5 skills Knowledge of electrical systems and vehicle architecture Minimum 2 years of experience in team and activity management

Desktop Support L2

Jamnagar, Gujarat, India

3 - 10 years

INR 4.0 - 5.5 Lacs P.A.

On-site

Full Time

Knowledge of Networking, troubleshooting network related issues. 2. Able to manage Server, resolve the issues related to server. 3. Knowledge of IT and Automation Hardware like, Desktop, Label & Laser Printer, PLC, Router & Switch etc. 4. System admin will be responsible for Installing and configuring software, hardware, networks, manage virtual servers and integrate automation processes. 5. Strong knowledge of various operating systems, including Windows, Linux, and macOS. Job Description:

Network Security Engineer - Zscaler

Pune, Maharashtra, India

2 - 5 years

INR 7.5 - 12.5 Lacs P.A.

On-site

Full Time

Deploying and configuring Zscaler components according to security policies (minimum 2 years of relevant experience on Zscaler technology) Managing security policies for web filtering, threat prevention, and user authentication. Monitoring the Zscaler platform for security incidents and performance issues. Providing troubleshooting and support for Zscaler-related issues. Implementing changes to the Zscaler platform following change management processes. Maintaining documentation and generating reports on system performance and security events. Conducting training sessions to promote proper utilization of the Zscaler platform In-depth knowledge of network security concepts, protocols, and technologies, cloud computing, network infrastructure, and routing protocols. Proficient in designing and deploying complex security architectures. Excellent troubleshooting skills and ability to analyse and resolve complex issues. Strong communication and presentation skills, with the ability to articulate technical concepts to both technical and non-technical stakeholders. Relevant certifications, such as Zscaler Certified ZIA/ZPA Administrator or Zscaler Certified Cloud Expert (ZCCX), are preferred. Knowledge of LAN technology and troubleshooting skills. Knowledge of WAN technology and troubleshooting skills. Knowledge of traditional firewall technology and troubleshooting skills.

Customer Service Executive

Vapi, Gujarat, India

2 - 4 years

INR 4.0 - 6.0 Lacs P.A.

On-site

Full Time

A reputed client of ours is looking for : Position : Customer Service Executive Location : Vapi , Gujarat. Job Description: Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries and provide information regarding the products and services. Communicating with customers through various channels. Acknowledge and resolve customer complaints effectively and efficiently. Maintaining records of customer interactions, transactions, comments, and complaints. Coordination with the internal team for all related matters. Ability to lead and manage a team. Skills & Qualification: Under graduate/Graduate in any stream. 2-4 years of experience in customer service or a related field. Strong verbal and written communication skills in English. Working knowledge of computers. Ability to handle difficult Customers with patience.

Network Support L3

Mumbai City, Maharashtra, India

4 - 14 years

INR 8.0 - 12.5 Lacs P.A.

On-site

Full Time

IT support function. work in shift and teamwork with global customers / service providers. resolution of issues within the SLA and work on the daily tickets and requests. Implement network system enhancements on Network Switches, Router and Wireless. Network Management devices - Defines, designs and implements network solutions. Work with global customers / service providers to design and implement large complex networks. Thorough understanding of modern service providers, TCP/IP data networks using standards and technologies including but not limited to: Ethernet, OSPF, IGMP, STP, RSTP, 802.1q, 802.11n, and 802.11ac. Experience with Policy Based Routing, Quality of Service, Wireless 802.11 a/b/g/n/ac, ACL and Network access control. Knowledge, skills and experience with Extreme and Aruba routing, switching, and wireless hardware, software and protocols including Aruba Mobility Controllers, Aruba Instant Aps, Aruba Airwave, Aruba Central, Aruba Activate, Security, Aruba Clear Pass

Customer Service Executive

Vapi, Gujarat, India

2 - 4 years

INR 4.0 - 6.0 Lacs P.A.

On-site

Full Time

We are looking for a proactive and customer-focused individual to join our team as a Customer Service Executive. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering outstanding customer support. Key Responsibilities * Deliver prompt, courteous, and professional support to customers across multiple channels (email, phone, chat, etc.). * Resolve customer queries and complaints with empathy and efficiency. * Maintain up-to-date knowledge of company services to assist customers accurately. * Process customer orders, forms, applications, and requests. * Document customer interactions, issues, resolutions, and feedback systematically. * Collaborate with internal teams to ensure customer concerns are addressed timely. * Monitor and report customer service metrics and suggest process improvements. * Supervise and guide junior support staff, if required. * Strive to ensure high levels of customer satisfaction in all interactions. Qualifications * Minimum educational qualification: High School Diploma or equivalent. * 24 years of proven experience in a customer support or client service role. * Comfortable with using computers and customer support tools. Key Skills * Strong verbal and written communication skills (English fluency required). * Ability to remain composed and professional under pressure. * Good interpersonal and coordination skills. * Customer-first mindset with strong problem-solving abilities. * Experience in handling CRM systems or helpdesk platforms is a plus.

Assistant Manager – Compliance

Mumbai City, Maharashtra, India

7 - 10 years

INR 4.0 - 7.0 Lacs P.A.

On-site

Full Time

Looking for someone with strong IRDA exp for Compliance role one of the fastest growing life insurance companies in India. Insurance is mandatory Main Responsibility 1 Submission of reports to Statutory Authorities (IRDAI, GIC, IIB etc.). Maintaining proper record of correspondence to and from Statutory Authorities including Policy/SOP tracker. Regular co-ordination with the internal departments for timely submission of adhoc and Regular reporting of statutory Authorities. Submission of reports to Statutory Authorities (IRDAI, GIC, IIB etc.) within prescribed timelines 2 Keeping track and circulations of regulatory updates and notifications by Authorities (IRDAI, GIC, IIB ), ensuring timely broadcast of the regulatory circulars/notifications Circulate of Regulatory Update/ noiofications on timely basis 3 Regular update new regulatory submission and update certification checklist for new circulars/guidelines certification basis on the FG compliance monitoring tool within the quarter and review and update the same in Regulatory return framework on monthly basis and circulate the same as and when required. Update of FG compliance monitoring tool on time 4 Providing data to Internal Audit etc. as well as external agencies such as Statutory & Secretarial Auditors from time to time and processing the payment of vendors petaining to Compliance function and IRDAI renewal payment and support in IRDAI inspection including coordination for timely logistical and data arrangent Quik support to internal Auditor and statutory auditor for any required information related to compliance. Process the payment on time. 5 (i) Assisting to customization and localization of the Asia product Framework (ii)perform the related second level controls as per the Control Testing Plan timelines and document them in the GRC within such timelines; agree mitigation actions and timelines with the owners, where necessary (iii)Assessment of local regulations, in order to evaluate their adherence to Group standards following the Group Compliance Operating Model (i.e. GIRS self-assessment on Compliance Policies and Guidelines) (iv) Group Standards/Common activities: perform the activities provided by the Group Compliance Operating Model in alignment with Group/ICT/Regional directions (added from Tone from the Top & Ethics) and participate in the Ethical Culture Evaluation Index and improvement actions (v) keep the integration plan activities on track Within the timeline prescribed by the Group.

Data Engineer

Bengaluru, Karnataka, India

8 - 9 years

INR 12.0 - 18.0 Lacs P.A.

On-site

Full Time

About the Role We are seeking highly skilled and motivated Senior Data Engineers to join our dynamic team. This is an individual contributor role where you will report directly to the client and play a crucial part in designing, developing, and maintaining our data architecture. The ideal candidate will have extensive hands-on experience in ETL development, data warehousing, and a strong command of Teradata, Oracle, Python, and Informatica. Key Responsibilities Design, develop, and maintain robust and scalable ETL pipelines using Informatica to extract, transform, and load data from various sources into our data warehouse. Manage and optimize our Teradata and Oracle database environments to ensure high performance and reliability. Utilize Python for scripting, data manipulation, and automation of data engineering tasks. Collaborate with cross-functional teams to understand data requirements and deliver effective data solutions. Ensure data quality and integrity across all systems. Troubleshoot and resolve complex data-related issues in a timely manner. Mandatory Skills and Qualifications 8-9 years of proven experience as a Data Engineer. Expert-level proficiency in ETL processes and tools , with a strong emphasis on Informatica . In-depth knowledge and hands-on experience with Teradata and Oracle databases. Strong programming skills in Python for data engineering. Demonstrated ability to work independently and manage tasks effectively. Preferred Skills Hands-on experience with Apache Spark is a significant advantage. What We Offer Competitive Salary Work-Life Balance: A standard 5-day work week. Benefits: Comprehensive insurance coverage. Flexible Location: The option to be based in either our Bangalore or Chennai office. Important Information This role requires relocation to either Bangalore or Chennai; no relocation bonus is provided. We are unable to accommodate notice period buy-outs for this position. Candidates with a notice period of 40 days or less are encouraged to apply.

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