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Shining Stars Institution & travels
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Customer Service Executive @ Malad

Customer Service Executive @ Malad

Shining Stars Institution & travels

0 - 4 years

2 - 4 Lacs

mumbai mumbai suburban goregaon

Posted:5 hours ago| Platform:

Apply

Skills Required

bpo customer service banking process fraud analysis international process inbound process blended process us banking banking operations non voice process chat process us process customer support cse kyc backend process banking voice international banking uk process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hi Job Seekers,

Greetings from Shining Stars ITPL!!

We are hiring for customer support in Malad, Mumbai

Salary: upto 4 LPA

Working Days : 6 days working

Rotational Shifts(night shift) and rotational offs

Any Fresher \ Experience \ Graduates \ UG all can apply

Roles and Responsibilities

Handle customer inquiries via phone, email, chat, and social media.
Assist customers with product details, order placement, tracking, returns, and exchanges.
Provide guidance on eyewear selection, lens types, and prescriptions.
Resolve customer complaints promptly while maintaining service quality and empathy.

Qualifications:

Should be excellent in English communication
Good customer handling, listening & problem-solving.
Willingness to work rotational/247 shifts. Indeed

Interested candidate can share their CV \ Resume: 7408291225(Arushi)

Note: We do not charge any kind of amount in exchange of job opportunities

Regards

HR Executive

Shining Stars ITPL

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