1719 Banking Voice Jobs

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0.0 - 5.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

Work from Office

Process:- IDFC FIRST BANK - Outbound Process Requirement- Good comms required Unlimited incentives Shift timing- 9:30-6:30 Fresher & Exp both can apply Qualification: Min HSC Need immediate joiner. Work Location: Kapurbavadi junction, Majiwada Thane (w)- 400607 Salary : 14,500 (In-Hand) per month Rounds of Interviews:- HR round Operations round How to Apply: Contact for more information HR Priya - 7030023108

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0.0 - 3.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

Work from Office

Process:- IDFC First BANK - Outbound Process Requirement- Basic communication required Unlimited incentives Shift timing- 9:30-6:30 Fresher & Exp both can apply Qualification: Min HSC Need immediate joiner. Work Location: Majiwada Thane (w) Salary: 14,500 (In-Hand) per month Rounds of Interviews:- HR round Operations round How to Apply:- Contact Now Opportunities Dont Wait! HR Prathmesh - 7030023722

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0.0 - 5.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

Work from Office

Process:- KOTAK BANK - Outbound Process Requirement / Salary Avg / Good Communication skills Sal: 16,000 to 18,000 in hand Min 6 month Exp Mandatory Work Location: Majiwada Thane (w)- 400607 Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp HR Suresh - 7030021413

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0.0 - 3.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

Work from Office

Process:- IDFC FIRST BANK - Outbound Process Requirement- Good communication required Unlimited incentives Shift timing- 9:30-6:30 Fresher & Exp both can apply Qualification: Min HSC Need immediate joiner. Work Location: Kapurbavadi junction, Majiwada Thane (w)- 400607 Salary: 14,500 (In-Hand) per month Rounds of Interviews:- HR round Operations round How to Apply:- Contact Now Opportunities Dont Wait! HR Sonali - 7030021537

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0.0 - 4.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

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Role: Digital Sales Executive ( E-Channel Telesales Process) Employment Type: Full-time | Directly on Banks Payroll Location: Vashi, Navi Mumbai Qualification: Graduation (in any discipline) is mandatory. Experience: Freshers: Welcome to apply. Experienced: 0-2 years of experience in Telesales Process Experience in banking, insurance will be an added advantage. Work Details: Shift Timings: 9:30 AM 7:00 PM (rotational shifts) Work Days: 5 days a week (2 rotational week-offs; Saturday and Sunday not fixed) Compensation: For Freshers: 2.10 LPA (CTC) + Unlimited Incentives For Experience: 2.79 LPA (CTC) + Unlimited Incentives (potential in-hand earnings up to 27,000) Why Join Us: Opportunity to ...

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1.0 - 6.0 years

2 - 4 Lacs

hyderabad

Work from Office

Job Role: Virtual Relationship Manager (VRM) Kotak Mahindra Bank Location: Lalitha Nagar, Habsi Guda, Near Rajiv Gandhi Stadium and Hindu Office Hyderabad Employment Type: Full-time Department: Banking Sales Payroll: Directly on Kotak Mahindra Banks payroll Eligibility Criteria: Gender: Male/Female candidates can apply Eperience: Minimum 1 year of experience in banking sales or BPO voice process with sales exposure No freshers will be considered No employment gap of more than 6 months Education: Graduate (any stream) Age: 18 to 32 years Communication Skills: Excellent verbal communication in English Good with mathematical calculations Well-groomed and polished, with customer interaction skil...

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1.0 - 4.0 years

4 - 5 Lacs

bengaluru

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Hiring: International Banking Process Interview Scheduling: 9035879349 ( Darshan ) About the Role: We are seeking a skilled International Voice Process Associate to join our dynamic team. You will manage customer interactions from international clients, delivering timely and effective solutions while maintaining the highest standards of professionalism and customer satisfaction. Key Responsibilities: Handle inbound customer queries in a professional, courteous manner. Resolve complaints efficiently and provide timely solutions. Ensure exceptional customer satisfaction by addressing inquiries promptly. Meet individual and team performance metrics (call handling time, issue resolution, custome...

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0.0 - 5.0 years

1 - 3 Lacs

pune

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12th Pass Freshers/Exp both can apply. Sal :- Upto 18,000 + incentive Outbound domestic voice calling process Good communication skills SHIFT TIME - 9:30 am to 6:30 pm Required Candidate profile Qualification:-HSC Pass How To Apply..? To schedule your interview Call Or WhatsApp/mail HR Saloni - 7030024039 Perks and benefits No limit : Unlimited Incentives !

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4.0 - 8.0 years

6 - 10 Lacs

bengaluru

Hybrid

Hiring: Senior Analyst (Service Support Associate) | Leading US Health Insurance Process | Bangalore Call and Book Your Interview Slot: (10am to 6pm Monday -Friday ) DIVYA 9513900439 Experience: Minimum 4 years in US Health Insurance voice or BFSI International Customer Service Work Mode: HYBRID Location: Bangalore Shift: US Shift (Fixed) Saturday and Sunday Off About the Role We are hiring experienced professionals for a Senior Analyst Service Support Associate role to provide end-to-end support for US Health Insurance policy renewals and client servicing. The role demands strong communication skills, domain expertise, and the ability to manage multiple priorities efficiently. Key Responsib...

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1.0 - 4.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

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-Grad mandatory, good Hindi & English, sales skills preferred -Shift: 9:30 AM–7:00 PM | 5 days/week (rotational offs) -Salary: Freshers 2.10 LPA | Exp 2.79 LPA + Unlimited Incentives (up to 27K in-hand) Required Candidate profile Location: Vashi, Navi Mumabi Qualification: Graduate to Any Postgraduate Contact more details HR Ritul - 7030021482 Perks and benefits Directly on Bank's payroll !

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1.0 - 4.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

Work from Office

Requirements: - Good comm. skills in English - Exp. in sales processes - Graduation is mandatory - Exp: 0–2 years - Rotational shifts: 9;30AM to 7:00PM - 5-day work | 2 rotational offs Salary: 2.10 - 2.79 LPA +Incentives Required Candidate profile Location: Vashi, Navi Mumabi Qualification: Graduate to Any Postgraduate How To Apply..? To Schedule Your Interview Call Or WhatsApp HR Ritul : 7030021482 Perks and benefits Directly on Bank's payroll !

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0.0 - 5.0 years

3 - 6 Lacs

bengaluru

Work from Office

BPO Associate - International voice process To schedule an Interview call - +91 9036455352 - Ishaz Requirements:- - Excellent Communication in English. - Freshers and Experienced are welcome to apply!! - Immediate joiners only. Job Description: As an International Voice Process Associate for a Customer Support domain, you will be responsible for handling customer calls from international clients, providing effective and efficient solutions for a range of inquiries. This role requires excellent communication skills, strong problem-solving abilities, and the ability to maintain a professional and courteous tone at all times. Key Responsibilities: - Handle inbound queries from customers in a pr...

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0.0 - 5.0 years

1 - 3 Lacs

ulhasnagar, dombivli, kalyan

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Job Role: AXIS Bank Customer Service / Cross Sales – Voice Process -Location: Dombivli -Shift: Rotational (Any 9 hours 8AM – 8PM) -Weekly Off: 1 rotational off -Freshers can apply -Age: 18 to 30 years -Salary: 16,000 +Unlimited Incentives Required Candidate profile Qualificatiom :- Minimum HSC Pass No ongoing studies or college students allowed Immediate Joining Limited Vacancies Contact: HR Rajvardhan - 7030023437 Perks and benefits Great growth opportunity in Banking Sector

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3.0 - 6.0 years

3 - 6 Lacs

hyderabad, bengaluru

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We are hiring for process trainer to one of our esteemed client for Bengaluru and Hyderabad location. Trainer from banking background.Interested call@8951638400 or drop your Cv in sowmiyaizeemanpower@gmail.com. Should be felixible for shift timing.

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0.0 - 5.0 years

3 - 5 Lacs

hyderabad, chennai, bengaluru

Work from Office

Job description Phone Banking Officer. Work location - Chennai / Hyderabad / Bangalore. Work from Office. Direct walkin interview (Candidates with excellent communication skills only can apply) Immediate joiners only Role & responsibility: Phones Officer role is focused on rendering services to Bank customers and ensuring satisfactory, first-time resolution is provided for all customer queries. To be successful at this role the incumbent needs to be the best for our customers by ensure process efficiency and cross-sell / upsell set products. Key Responsibilities: - Displaying complete onus to customers queries / problems - Delivering service with requisite courtesy and accuracy - Adhering to...

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0.0 - 4.0 years

2 - 4 Lacs

mumbai, mumbai suburban, goregaon

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Hi Job Seekers, Greetings from Shining Stars ITPL!! We are hiring for customer support in Malad, Mumbai Salary: upto 4 LPA Working Days : 6 days working Rotational Shifts(night shift) and rotational offs Any Fresher \ Experience \ Graduates \ UG all can apply Roles and Responsibilities Handle customer inquiries via phone, email, chat, and social media. Assist customers with product details, order placement, tracking, returns, and exchanges. Provide guidance on eyewear selection, lens types, and prescriptions. Resolve customer complaints promptly while maintaining service quality and empathy. Qualifications: Should be excellent in English communication Good customer handling, listening & prob...

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0.0 - 5.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

Work from Office

Process:- IDFC FIRST BANK - Outbound Process Requirement- Good communication required Unlimited incentives Shift timing- 9:30-6:30 Fresher & Exp both can apply Qualification: Min HSC Need immediate joiner. Location: Majiwada Thane (w)- 400607 Salary: 14,500 (In-Hand) per month Rounds of Interviews:- HR round Operations round How to Apply:- Contact Now Opportunities Dont Wait! HR Priya - 7030023108

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0.0 - 5.0 years

2 - 4 Lacs

hyderabad, chennai, bengaluru

Work from Office

BPO for technical support Customer support Voice process Excellent communication req Chennai, Hyderabad, Mumbai, Ahmedabad, Bangalore Freshers and Experienced both can apply US Shift Cab provided 2 days rotational off Graduation not mandatory Sal max 4 lpa + Incentivs Immediate joining required Please call Durga 9884244311 for further info Regards Durga 9884244311

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0.0 - 5.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

Work from Office

Kotak Mahindra Bank - Outbound Process (ON ROLL) -Handle outbound customer calls for Kotak 811 -Cross-sell banking product -Meet sales & service target -Min 6 months sales exp -Graduate Mandatory -Excellent ENG communication -Sal: Upto 3.5 LPA CTC Required Candidate profile Age: 18–32 years No long employment gaps Shift: 9-hour rotational (8 AM–8 PM) Week Offs: 4/month, 6 after 6 months Location: Wagle Estate, Thane West Apply Now Call/WhatsApp HR Sayali - 9158043197 Perks and benefits High salary Package (Kotak Mahindra Bank)

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0.0 - 5.0 years

1 - 4 Lacs

thane, navi mumbai, mumbai (all areas)

Work from Office

Job Opening: Kotak 811 Inbound Officer (On Kotak Bank Payroll) Eligibility: Male/Female with Any BPO experience (No fresher) Graduate (Any stream) Age: 18 to 32 years Excellent English communication skills No employment gap of more than 6 months Job Details: Role: Inbound + Cross Selling Process Location: Thane West Work Hours: 8 AM 8 PM (any 9 hours shift) Week Offs: Rotational (4 per month, 6 per month after confirmation) Salary: Up to 3,50,000 CTC (depends on interview) Benefits: Direct Kotak Bank Payroll Fixed Salary + Incentives Growth Opportunities How To Apply..? To Scheduled Your Interview Call Or WhatsApp HR Sayali:- 9158043197

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0.0 - 5.0 years

1 - 4 Lacs

thane, navi mumbai, mumbai (all areas)

Work from Office

Kotak Mahindra Bank - customer care Role: Handle outbound customer calls for 811 digital banking Cross-sell banking product Meet sales & service target Requirements: Min 6 months sales exp Graduate Excellent ENG communication Sal: Upto 3.5 LPA CTC Required Candidate profile Age: 18–32 years No long employment gaps Shift: 9-hour rotational (8 AM–8 PM) Week Offs: 4/month, 6 after 6 months Location: Wagle Estate, Thane West Apply Now – Call/WhatsApp HR Mayuresh: 7030021322 Perks and benefits High salary Package (Kotak Mahindra Bank)

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1.0 - 5.0 years

2 - 3 Lacs

mumbai, thane, navi mumbai

Work from Office

Process: Inbound Customer Service Graduate Mandatory Min. 6 mon of sales exp (No freshers) No employment gap over 6 months Cross-sell banking products 9-hour shift between 8AM 8PM 4 rotational week offs/month 6 after confirmation Required Candidate profile Excellent communication in English Salary: Up to 3.5 LPA (CTC based on interview) Location: Wagle Estate, Thane West Contact For more information Contact on: HR Mayuresh -7030021322 Perks and benefits Goledn Opportunity join Kotak Mahindra Bank !

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0.0 - 5.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

Work from Office

Process:- Bpo Telecaller - Sales Process / Office Work Requirement- Good comms required Unlimited incentives Shift timing- 9:30-6:30 Fresher & Exp both can apply Qualification: Min HSC Need immediate joiner. Salary: 14,000 to 16,000 (In-Hand) per month + Incentives Location: Majiwada Thane (w)- 400607 Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp / Mail (number mentioned below) HR Suresh - 7030021413

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2.0 - 7.0 years

2 - 7 Lacs

noida, greater noida, delhi / ncr

Work from Office

About Axis Phones Axis Phones is the inbound contact center of Axis Bank, engaging with customers and prospects virtually to deliver seamless service experiences. The team addresses customer requirements, ensures operational excellence, and leverages opportunities for cross-sell and upsell of financial products. It also supports sales and operations through quality improvement, employee engagement, and compliance monitoring, aiming to enhance customer engagement, productivity, and sales effectiveness. About the Role The role focuses on resolving customer queries and complaints effectively at the first instance, ensuring high customer satisfaction and minimal handling time, while driving cros...

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1.0 - 6.0 years

2 - 4 Lacs

hyderabad

Work from Office

Job Role: Virtual Relationship Manager (VRM) Kotak Mahindra Bank Location: Lalitha Nagar, Habsi Guda, Near Rajiv Gandhi Stadium and Hindu Office Hyderabad Employment Type: Full-time Department: Banking Sales Payroll: Directly on Kotak Mahindra Banks payroll Eligibility Criteria: Gender: Male/Female candidates can apply Eperience: Minimum 1 year of experience in banking sales or BPO voice process with sales exposure No freshers will be considered No employment gap of more than 6 months Education: Graduate (any stream) Age: 18 to 32 years Communication Skills: Excellent verbal communication in English Good with mathematical calculations Well-groomed and polished, with customer interaction skil...

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Exploring Banking Voice Jobs in India

The banking voice job market in India is currently experiencing a significant demand for professionals with excellent communication skills and a strong understanding of the banking industry. With the rise of customer service outsourcing and the increasing focus on providing personalized support to customers, banking voice roles have become crucial in the Indian job market.

Top Hiring Locations in India

  1. Mumbai
  2. Bangalore
  3. Chennai
  4. Hyderabad
  5. Delhi

These cities are known for their thriving banking sectors and are actively hiring for banking voice roles.

Average Salary Range

The average salary range for banking voice professionals in India varies based on experience and location. Entry-level positions typically start at around INR 2.5-3.5 lakhs per annum, while experienced professionals can earn between INR 5-8 lakhs per annum.

Career Path

A career in banking voice typically progresses from roles such as Customer Support Executive to Team Leader, Operations Manager, and eventually to Senior Manager or Director positions. Advancement in this field often requires gaining experience in handling complex customer queries, managing teams effectively, and demonstrating strong leadership skills.

Related Skills

In addition to strong communication skills and a good understanding of the banking industry, banking voice professionals are expected to have skills in customer relationship management, problem-solving, and data analysis. Proficiency in CRM software and multi-language proficiency can also be advantageous in this field.

Interview Questions

  • What do you understand by the term 'banking voice' and why is it important in the industry? (basic)
  • How would you handle a situation where a customer is dissatisfied with a banking service? (medium)
  • Can you explain the process of opening a new bank account over the phone? (medium)
  • How do you ensure data security and confidentiality while interacting with customers over the phone? (advanced)
  • Describe a time when you successfully resolved a complex customer query in a banking voice role. (medium)
  • How do you stay updated with the latest trends and developments in the banking industry? (basic)
  • What strategies would you implement to improve customer satisfaction levels in a banking voice role? (medium)
  • How do you handle irate customers in a professional and empathetic manner? (medium)
  • Can you provide an example of a time when you had to upsell or cross-sell banking products to a customer? (medium)
  • How do you prioritize and manage your tasks effectively in a fast-paced banking voice environment? (medium)
  • Describe a challenging situation you faced in a banking voice role and how you overcame it. (medium)
  • What measures would you take to ensure compliance with banking regulations while interacting with customers? (advanced)
  • How do you handle confidential customer information in a banking voice role? (basic)
  • Can you explain the importance of building trust and rapport with customers in the banking sector? (basic)
  • How do you handle multiple customer queries simultaneously in a banking voice role? (medium)
  • Describe a time when you had to escalate a customer issue to a higher authority in a banking voice role. (medium)
  • What motivates you to work in a banking voice role and how do you stay motivated during challenging times? (basic)
  • How do you handle situations where you do not have an immediate answer to a customer query in a banking voice role? (medium)
  • Can you provide an example of a time when you exceeded customer expectations in a banking voice role? (medium)
  • How do you ensure accuracy and attention to detail while processing customer requests in a banking voice role? (medium)
  • What steps would you take to handle a security breach or fraud incident in a banking voice role? (advanced)
  • How do you handle conflicts or disagreements with team members in a banking voice role? (medium)
  • Describe a time when you had to deal with a difficult customer in a banking voice role and how you resolved the situation. (medium)
  • How do you adapt your communication style to different types of customers in a banking voice role? (medium)
  • Can you provide an example of a time when you had to collaborate with other departments to resolve a customer issue in a banking voice role? (medium)

Closing Remark

As you prepare for interviews in the banking voice sector, remember to showcase your communication skills, industry knowledge, and problem-solving abilities. With the right preparation and confidence, you can excel in banking voice roles and contribute effectively to the growth of the industry. Good luck!

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