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808 Banking Voice Jobs

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0.0 - 5.0 years

1 - 4 Lacs

mumbai, thane, navi mumbai

Work from Office

Process:- SBI Renewals Process | Voice Process -Fresher & Exp both can apply. -Salary: 14,500 In-hand -Role: Reminder Calls -Qualification: Minimum HSC -Comms: Average to Good -Shift: 9:30 AM - 6:30 PM -Week Off: Rotational Required Candidate profile Qualification: Min HSC Location: Turbhe, Navi Mumbai To schedule your interview Call or send your CV through WhatsApp HR Niraj - 8432231605 (Call and What's app) Perks and benefits Benefits: Rotational Week off & Pick Up/Drop

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0.0 - 4.0 years

1 - 3 Lacs

pimpri-chinchwad, pune

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Process:- Bajaj Process Telecalling (Outbound Process) Qualification : HSC or Any graduate / Under graduate Work From Office Location - Viman Nagar, Pune Shifts Timing: - Day Shift Preferred candidate profile HSC / Graduates can apply Good communication skills Freshers can apply Salary:- Up To 14000 + unlimited incentives Rounds of Interviews: HR round Operations round How to Apply To apply and schedule your interview send your Update CV/Resume Call or WhatsApp any of our HR HR Shital :- 9822963480

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0.0 - 5.0 years

4 - 6 Lacs

bengaluru

Work from Office

**"Find Your Dream Call Center Job with JobShop!** - Discover multiple job openings in one place! JobShop, Indias largest BPO recruitment company, is hiring for voice and non-voice roles. - Great opportunities for freshers and experienced candidates alike. Dont miss out apply today! Call HR Adeeba - 7975182651 / 9964080000 or visit jobshop.ai to explore other open positions with us Job Details: Process- International Voice process Qualification- , Any Graduate Experience-1 yr of BPO Experience Location- Manyata Tech Park (Bangalore) Salary Upto-48k +Monthly Incentive Upto -2.500- Cab:cab : 1 way cab Work From Office Rounds- 1)HR round 2)Amcat round 3)Versant round and 4)OPS round For More Details Call HR Adeeba - 7975182651 / 9964080000 or visit jobshop.ai to explore other open positions with us

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1.0 - 3.0 years

3 - 5 Lacs

bengaluru

Work from Office

Customer Support Advisor - International Banking Process To schedule an Interview call - +91 7483409628 (ASHIK-HR ) Requirements:- - Graduates are welcome to apply. - Excellent Communication skills in English. - Minimum 1 year of International Banking Voice experience. - Candidates who are in Bangalore are only Preferred. - Immediate joiners only!!!! Job Description: As an International Voice Process Associate for a Banking domain , you will be responsible for handling customer calls from international clients, providing effective and efficient solutions for a range of inquiries. This role requires excellent communication skills, strong problem-solving abilities, and the ability to maintain a professional and courteous tone at all times. Key Responsibilities : Handle inbound queries from customers in a professional and friendly manner. Identify and resolve customer complaints by providing timely solutions. Maintain a high level of customer satisfaction by addressing inquiries promptly. Meet individual and team performance metrics, including call handling time, customer satisfaction, and issue resolution. Work collaboratively with cross-functional teams to resolve escalated issues. - Work Location: Manayata Tech Park , Bangalore, Karnataka - Shifts: Rotational Shift (5 days work /2 days off) - Salary- Upto 5.5 LPA - Immediate Joiners Only!!!! Interested Candidate Can Contact To - +91 7483409628 (ASHIK-HR) OR (ashik@yourpitchh.com)

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1.0 - 5.0 years

3 - 6 Lacs

gurugram

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Job Description: We are hiring for our US Banking Client and looking for candidates with excellent communication skills and prior experience in a US banking process. Excellent Communication Skills Prior experience in US voice process. 1-3 years of experience in US voice programs with excellent communication skills Handle inbound and outbound calls for US customers, resolve queries, and maintain customer records Salary range of 3 LPA to 6 LPA Immediate joiners preferred Location- Gurgaon Both side cab and 1 time meal Excellent Communication Skills Key Responsibilities: Handle outbound and inbound calls for US customers, ensuring a high standard of customer service Resolve queries and provide accurate information in a professional manner Meet process targets including call handling, quality, and customer satisfaction metrics Document call details and maintain accurate customer records in CRM systems Adapt to process updates and ensure compliance with client requirements and company policies Interview Mode- Virtual Interested candidates may contact- Harsheeta Verma at 7792002292 or email at harsheeta.verma@nlbtech.in

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0.0 - 5.0 years

4 - 6 Lacs

bengaluru

Work from Office

**"Find Your Dream Call Center Job with JobShop!** - Discover multiple job openings in one place! JobShop, Indias largest BPO recruitment company, is hiring for voice and non-voice roles. - Great opportunities for freshers and experienced candidates alike. Dont miss out apply today! Call HR Sara - 7026022000 / 9964080000 or visit jobshop.ai to explore other open positions with us Job Details: Process- International Voice process Qualification- , Any Graduate Experience-1 yr of BPO Experience Location- Manyata Tech Park (Bangalore) Salary Upto-48k +Monthly Incentive Upto -2.500- Cab:cab : 1 way cab Work From Office Rounds- 1)HR round 2)Amcat round 3)Versant round and 4)OPS round For More Details Call HR Sara - 7026022000 / 9964080000 or visit jobshop.ai to explore other open positions with us

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0.0 - 5.0 years

2 - 5 Lacs

mumbai suburban, thane, navi mumbai

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Des:Phone Banking Officer Salary:21k in hand for freshers 1 yrs + exp in BPO will get 5 lakh ctc Shift timings : 7 am to 3 pm, 10am to 7pm & 11pm to 7am(for males) Walk-in and telephonic interviews conducted call 9773553319 Simran www.hyfly.in Required Candidate profile Attend calls of existing customers and resolve their complaints or queries Make sure 100% correct and complete information is shared In case they are looking for any financial services then do needful Perks and benefits Medical Allowance + Performance based Incentives

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0.0 - 5.0 years

1 - 5 Lacs

navi mumbai, mumbai (all areas)

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we are looking for candidates to work for banking profiles we need good English speaking candidates Need graduate pass Freshers can apply Bank payroll Easy selection General shifts timing Weekly off salary up to 35000 call now bsuhra 7666450996

Posted 10 hours ago

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1.0 - 5.0 years

3 - 3 Lacs

pune

Work from Office

Responsibilities: Conduct fraud investigations Manage fraud risks Provide exceptional customer service Monitor international banking transactions Implement fraud prevention strategies For more details call /what's app on 9890111238 Office cab/shuttle Health insurance Provident fund

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0.0 - 1.0 years

2 - 4 Lacs

bengaluru

Work from Office

Dear All, Greetings from The Job Factory.....! Opening for International Customer Care Executive / UK-US Shift / Fresher / Sal 4 ctc Job Summary: We are seeking highly motivated and enthusiastic undergraduate or graduate freshers/ experience to join our team as International Process Associates. The successful candidates will work on international processes, providing exceptional service to our global clients. **Only immediate joiners with Graduates and Undergraduates can apply** **Only candidates who have excellent communication can apply** For More Details Call : HR Preethi @ 9538878902 (Call or Whatsapp) Email id : preethir@thejobfactory.co.in Role & Responsibilities: 1. Handle customer inquiries and resolve issues via phone, email, or chat 2. Provide product information and support to customers 3. Manage and document customer interactions 4. Meet productivity and quality standards 5. Collaborate with internal teams to resolve complex issues Preferred Candidate Profile: 1. Undergraduate or graduate degree in any discipline 2. Excellent communication and interpersonal skills 3. Ability to work in a fast-paced environment and manage multiple priorities 4. Strong analytical and problem-solving skills 5. Willingness to learn and adapt to new processes and technologies Skills: 1. Good communication skills (written and verbal) 2. Basic computer knowledge and typing skills 3. Ability to work independently and as part of a team 4. Strong attention to detail and organizational skills NO CHARGES APPLIED Regards Preethi HR TEAM

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0.0 - 5.0 years

1 - 4 Lacs

thane, navi mumbai, mumbai (all areas)

Work from Office

Kotak Mahindra Bank - customer care Role: Handle outbound customer calls for 811 digital banking Cross-sell banking product Meet sales & service target Requirements: Min 6 months sales exp Graduate Excellent ENG communication Sal: Upto 3.5 LPA CTC Required Candidate profile Age: 18–32 years No long employment gaps Shift: 9-hour rotational (8 AM–8 PM) Week Offs: 4/month, 6 after 6 months Location: Wagle Estate, Thane West Apply Now – Call/WhatsApp HR Mayuresh: 9822643973 Perks and benefits High salary Package (Kotak Mahindra Bank)

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0.0 - 5.0 years

1 - 4 Lacs

thane, navi mumbai, mumbai (all areas)

Work from Office

Job Role: Inbound Officer Kotak 811 Company:- Kotak Mahindra Bank Location: Wagle Estate, Thane West Department: Customer Service / Sales Employment Type: Full-Time Payroll: Directly on Kotak Mahindra Bank's Payroll Job Summary: Kotak Mahindra Bank is hiring Inbound Officers for its flagship 811 digital banking division . This is an excellent opportunity for experienced sales professionals to work with one of Indias leading private sector banks. The role involves handling inbound customer queries and cross-selling banking products over the phone. Key Responsibilities: Handle inbound customer calls and provide information regarding Kotak 811 products and services. Identify customer needs and offer appropriate cross-selling of banking products. Ensure customer satisfaction and deliver high-quality service. Meet daily/weekly/monthly sales and service targets. Maintain accurate records of interactions and transactions. Adhere to banking policies and compliance guidelines. Eligibility Criteria: Experience: Minimum 6 months of sales experience in any industry (BFSI preferred). Freshers: Not eligible. Education: Graduate in any stream (mandatory). Age: 18 to 32 years. Communication: Excellent verbal communication skills in English. Employment Gap: No gaps exceeding 6 months will be considered. Job Details: Salary: Up to 3,50,000 CTC (based on interview performance). Shift Timing: 9-hour shift between 8:00 AM to 8:00 PM (rotational). Week Offs: 4 rotational week offs per month (initially). 6 week offs per month after 6 months of confirmation. Why Join Kotak Mahindra Bank? Be part of a reputed and trusted private sector bank. Secure job with direct bank payroll Opportunity to grow in a dynamic digital banking environment. Contact for Application: To schedule your interview Call or send your CV through WhatsApp Contact On:- HR Mayuresh - 9822643973

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0.0 - 5.0 years

1 - 4 Lacs

thane, navi mumbai, mumbai (all areas)

Work from Office

Job Role: Inbound Officer Kotak 811 Company:- Kotak Mahindra Bank Location: Wagle Estate, Thane West Department: Customer Service / Sales Employment Type: Full-Time Payroll: Directly on Kotak Mahindra Bank's Payroll Job Summary: Kotak Mahindra Bank is hiring Inbound Officers for its flagship 811 digital banking division . This is an excellent opportunity for experienced sales professionals to work with one of Indias leading private sector banks. The role involves handling inbound customer queries and cross-selling banking products over the phone. Key Responsibilities: Handle inbound customer calls and provide information regarding Kotak 811 products and services. Identify customer needs and offer appropriate cross-selling of banking products. Ensure customer satisfaction and deliver high-quality service. Meet daily/weekly/monthly sales and service targets. Maintain accurate records of interactions and transactions. Adhere to banking policies and compliance guidelines. Eligibility Criteria: Experience: Minimum 6 months of sales experience in any industry (BFSI preferred). Freshers: Not eligible. Education: Graduate in any stream (mandatory). Age: 18 to 32 years. Communication: Excellent verbal communication skills in English. Employment Gap: No gaps exceeding 6 months will be considered. Job Details: Salary: Up to 3,50,000 CTC (based on interview performance). Shift Timing: 9-hour shift between 8:00 AM to 8:00 PM (rotational). Week Offs: 4 rotational week offs per month (initially). 6 week offs per month after 6 months of confirmation. Why Join Kotak Mahindra Bank? Be part of a reputed and trusted private sector bank. Secure job with direct bank payroll Opportunity to grow in a dynamic digital banking environment. Contact for Application: To schedule your interview Call or send your CV through WhatsApp Contact On:- HR Mayuresh - 9822643973

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0.0 - 5.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

Work from Office

Process:- IDFC FIRST BANK - Outbound Process Requirement- Good communication required Unlimited incentives Shift timing- 9:30-6:30 Fresher & Exp both can apply Qualification: Min HSC Need immediate joiner. Work Location: Kapurbavadi junction, Majiwada Thane (w)- 400607 Salary: 14,500 (In-Hand) per month Rounds of Interviews:- HR round Operations round How to Apply:- Contact Now Opportunities Dont Wait! HR Akshay - 9822146578

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1.0 - 6.0 years

3 - 4 Lacs

mumbai suburban, mumbai (all areas)

Work from Office

We are hiring for Aml Analyst Graduate or undergraduate both can apply with 6 months experience in Aml, Kyc, Fraud, CDD, EDD 5 days working 1 way cab location- Malad Immediate joining HR Kanchan 9691001643 Required Candidate profile Excellent verbal and written communication are required Banking or Fraud experience is mandatory

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4.0 - 9.0 years

4 - 8 Lacs

hyderabad

Work from Office

Must have Min 1+yrs exp as a Team Leader from International Voice Banking Process BPO. Must know KPI's KRA's & Operations Metrics US Shifts Excellent Comms Required Call 8447780697 send CV monu@creativeindians.com

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0.0 - 5.0 years

1 - 4 Lacs

mumbai, thane, navi mumbai

Work from Office

Process:- IDFC FIRST BANK -Outbound Process Requirement- Good comms required Unlimited incentives Shift timing- 9:30-6:30 Fresher & Exp both can apply Qualification: Min HSC Need immediate joiner. Work Location: Kapurbavadi junction, Majiwada Thane (w)- 400607 Salary: 14,500 (In-Hand) per month + Incentives Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp / Mail (number mentioned below) HR Sneha - 9822643371

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0.0 - 5.0 years

1 - 3 Lacs

mumbai, mumbai suburban, mumbai (all areas)

Work from Office

Hiring: Outbound Sales Executive – Bosch Process -10 AM – 7 PM | Sunday Off -Salary: 22K In-hand -Graduate + 1 Yr Sales Exp -Freshers with good communication can apply -Immediate Joining Required Candidate profile Qualification:- Hsc Pass to Any Graduate Location: Malad West, Mumbai Apply now by calling or sending your CV on WhatsApp. HR Vaibhavi – 7796426975 Perks and benefits career growth with good salary range !

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0.0 - 1.0 years

2 - 4 Lacs

bengaluru

Work from Office

Dear All, Greetings from The Job Factory.....! Opening for International Customer Care Executive / UK-US Shift / Fresher / Sal 4 ctc Job Summary: We are seeking highly motivated and enthusiastic undergraduate or graduate freshers/ experience to join our team as International Process Associates. The successful candidates will work on international processes, providing exceptional service to our global clients. **Only immediate joiners with Graduates and Undergraduates can apply** **Only candidates who have excellent communication can apply** For More Details Call : HR smitha @ 9880964847 (Call or Whatsapp) Email id : smitha@thejobfactory.co.in Role & Responsibilities: 1. Handle customer inquiries and resolve issues via phone, email, or chat 2. Provide product information and support to customers 3. Manage and document customer interactions 4. Meet productivity and quality standards 5. Collaborate with internal teams to resolve complex issues Preferred Candidate Profile: 1. Undergraduate or graduate degree in any discipline 2. Excellent communication and interpersonal skills 3. Ability to work in a fast-paced environment and manage multiple priorities 4. Strong analytical and problem-solving skills 5. Willingness to learn and adapt to new processes and technologies Skills: 1. Good communication skills (written and verbal) 2. Basic computer knowledge and typing skills 3. Ability to work independently and as part of a team 4. Strong attention to detail and organizational skills NO CHARGES APPLIED Regards SMITHA HR TEAM

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1.0 - 3.0 years

3 - 5 Lacs

bengaluru

Work from Office

Customer Support Advisor - International Banking Process To schedule an Interview call - +91 7483409628 (ASHIK-HR ) Requirements:- - Graduates are welcome to apply. - Excellent Communication skills in English. - Minimum 1 year of International Banking Voice experience. - Candidates who are in Bangalore are only Preferred. - Immediate joiners only!!!! Job Description: As an International Voice Process Associate for a Banking domain , you will be responsible for handling customer calls from international clients, providing effective and efficient solutions for a range of inquiries. This role requires excellent communication skills, strong problem-solving abilities, and the ability to maintain a professional and courteous tone at all times. Key Responsibilities : Handle inbound queries from customers in a professional and friendly manner. Identify and resolve customer complaints by providing timely solutions. Maintain a high level of customer satisfaction by addressing inquiries promptly. Meet individual and team performance metrics, including call handling time, customer satisfaction, and issue resolution. Work collaboratively with cross-functional teams to resolve escalated issues. - Work Location: Manayata Tech Park , Bangalore, Karnataka - Shifts: Rotational Shift (5 days work /2 days off) - Salary- Upto 5.5 LPA - Immediate Joiners Only!!!! Interested Candidate Can Contact To - +91 7483409628 (ASHIK-HR) OR (ashik@yourpitchh.com)

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1.0 - 6.0 years

3 - 6 Lacs

bengaluru

Work from Office

Greetings From The Job Factory !!! We are seeking a dynamic and customer-focused individual to join our team as an International Voice Banking Support Representative. The ideal candidate will have a minimum of 1 year of experience in international Banking support, exceptional communication skills, and the flexibility to work in any shift.. For More Details Call : HR smitha @ 9880964847 (Call or Whatsapp) Email id : smitha@thejobfactory.co.in Immediate Joiners only/ UG Freshers also can apply Customer Support Banking Customer Support (International)-Min 1 year exp is mandatory. Responsibilities: Provide exceptional customer service via inbound and outbound calls in an international voice support environment. Address customer inquiries, resolve issues, and provide appropriate solutions in a timely manner. Ensure high levels of customer satisfaction and retention through effective communication and problem-solving skills. Collaborate with team members and other departments to ensure seamless customer experiences. Adhere to company policies, procedures, and quality standards. Requirements: Minimum 1 year of experience in international Banking voice is required. Excellent verbal and written communication skills in English. Ability to work in Any shifts (flexibility in working hours). Strong interpersonal skills and the ability to work effectively in a team environment. Proficiency in basic computer applications and CRM systems. High school diploma or equivalent; higher education preferred. NO CHARGES APPLIED REFERENCE ARE APPRECIATED Regards, SMITHA HR TEAM

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0.0 - 5.0 years

1 - 3 Lacs

thane, navi mumbai, mumbai (all areas)

Work from Office

Urgent openings for Money control - Exp: Any sales Expereince mandate - Hindi communication / Average english - Sal: 15000 to 18000 in hand + incentives. - Sunday weekoff - Pick and drop from Thane station to office - 2 rounds of interview Required Candidate profile Qualification:- HSC / Graduates can apply Location:- Dhokali Naka, Thane 400607 Apply Now ! To schedule your interview Call, Whatsapp HR Pratiksha:- 8698488197 Perks and benefits Don't Miss Out - Career Growth Opportunity !

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0.0 - 4.0 years

1 - 3 Lacs

thane, navi mumbai, mumbai (all areas)

Work from Office

Process:- Yes Bank - Sales Process (Debit card , credit card, personal loan) Requirements:- -HSC freshers -V3 comms -Candidates can speak in english -Need english understanding -09:30 to 06:30 -Sunday fixed off -Salary fixed 15000 + Incentives Required Candidate profile Qualification:- Any Graduate Location:- Airoli, Navi Mumbai Apply Now ! To schedule your interview Call, Whatsapp HR Akshada - 9822472894 Perks and benefits Don't Miss Out - Career Growth Opportunity !

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0.0 - 5.0 years

1 - 5 Lacs

navi mumbai, mumbai (all areas)

Work from Office

we are looking for candidates to work for banking profiles we need good English speaking candidates Need graduate pass Freshers can apply Bank payroll Easy selection General shifts timing Weekly off salary up to 35000 call now sana 7506864285

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0.0 - 5.0 years

4 - 6 Lacs

bengaluru

Work from Office

**"Find Your Dream Call Center Job with JobShop!** - Discover multiple job openings in one place! JobShop, Indias largest BPO recruitment company, is hiring for voice and non-voice roles. - Great opportunities for freshers and experienced candidates alike. Dont miss out apply today! Call HR Ameen- 9538429000 / 9964080000 or visit jobshop.ai to explore other open positions with us Job Details: Process- International Voice process Qualification- , Any Graduate Experience-1 yr of BPO Experience Location- Manyata Tech Park (Bangalore) Salary Upto-48k +Monthly Incentive Upto -2.500- Cab:cab : 1 way cab Work From Office Rounds- 1)HR round 2)Amcat round 3)Versant round and 4)OPS round For More Details Call HR Ameen- 9538429000 / 9964080000 or visit jobshop.ai to explore other open positions with us

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Exploring Banking Voice Jobs in India

The banking voice job market in India is currently experiencing a significant demand for professionals with excellent communication skills and a strong understanding of the banking industry. With the rise of customer service outsourcing and the increasing focus on providing personalized support to customers, banking voice roles have become crucial in the Indian job market.

Top Hiring Locations in India

  1. Mumbai
  2. Bangalore
  3. Chennai
  4. Hyderabad
  5. Delhi

These cities are known for their thriving banking sectors and are actively hiring for banking voice roles.

Average Salary Range

The average salary range for banking voice professionals in India varies based on experience and location. Entry-level positions typically start at around INR 2.5-3.5 lakhs per annum, while experienced professionals can earn between INR 5-8 lakhs per annum.

Career Path

A career in banking voice typically progresses from roles such as Customer Support Executive to Team Leader, Operations Manager, and eventually to Senior Manager or Director positions. Advancement in this field often requires gaining experience in handling complex customer queries, managing teams effectively, and demonstrating strong leadership skills.

Related Skills

In addition to strong communication skills and a good understanding of the banking industry, banking voice professionals are expected to have skills in customer relationship management, problem-solving, and data analysis. Proficiency in CRM software and multi-language proficiency can also be advantageous in this field.

Interview Questions

  • What do you understand by the term 'banking voice' and why is it important in the industry? (basic)
  • How would you handle a situation where a customer is dissatisfied with a banking service? (medium)
  • Can you explain the process of opening a new bank account over the phone? (medium)
  • How do you ensure data security and confidentiality while interacting with customers over the phone? (advanced)
  • Describe a time when you successfully resolved a complex customer query in a banking voice role. (medium)
  • How do you stay updated with the latest trends and developments in the banking industry? (basic)
  • What strategies would you implement to improve customer satisfaction levels in a banking voice role? (medium)
  • How do you handle irate customers in a professional and empathetic manner? (medium)
  • Can you provide an example of a time when you had to upsell or cross-sell banking products to a customer? (medium)
  • How do you prioritize and manage your tasks effectively in a fast-paced banking voice environment? (medium)
  • Describe a challenging situation you faced in a banking voice role and how you overcame it. (medium)
  • What measures would you take to ensure compliance with banking regulations while interacting with customers? (advanced)
  • How do you handle confidential customer information in a banking voice role? (basic)
  • Can you explain the importance of building trust and rapport with customers in the banking sector? (basic)
  • How do you handle multiple customer queries simultaneously in a banking voice role? (medium)
  • Describe a time when you had to escalate a customer issue to a higher authority in a banking voice role. (medium)
  • What motivates you to work in a banking voice role and how do you stay motivated during challenging times? (basic)
  • How do you handle situations where you do not have an immediate answer to a customer query in a banking voice role? (medium)
  • Can you provide an example of a time when you exceeded customer expectations in a banking voice role? (medium)
  • How do you ensure accuracy and attention to detail while processing customer requests in a banking voice role? (medium)
  • What steps would you take to handle a security breach or fraud incident in a banking voice role? (advanced)
  • How do you handle conflicts or disagreements with team members in a banking voice role? (medium)
  • Describe a time when you had to deal with a difficult customer in a banking voice role and how you resolved the situation. (medium)
  • How do you adapt your communication style to different types of customers in a banking voice role? (medium)
  • Can you provide an example of a time when you had to collaborate with other departments to resolve a customer issue in a banking voice role? (medium)

Closing Remark

As you prepare for interviews in the banking voice sector, remember to showcase your communication skills, industry knowledge, and problem-solving abilities. With the right preparation and confidence, you can excel in banking voice roles and contribute effectively to the growth of the industry. Good luck!

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