1240 Banking Voice Jobs

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0.0 - 5.0 years

1 - 3 Lacs

thane, navi mumbai, mumbai (all areas)

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Job Role: Customer Service Executive / Cross Sales Executive (Axis Banking Process) Location: Dombivli, Thane Shift Timing: Rotational Shifts between 8:00 AM to 8:00 PM (Any 9-hour shift) Week Off: 1 Rotational Weekly Off Salary: 16,000 In-hand + Unlimited Incentives Job Description: We are hiring for the Customer Service and Cross Sales Process at Axis Bank. This role is ideal for candidates who are enthusiastic, customer-focused, and looking to build a career in the banking sector. Eligibility Criteria: Minimum qualification: HSC (12th Pass) Freshers can apply Ongoing students or candidates pursuing college are not eligible Age criteria: 18 to 30 years Travel Boundaries: Candidates must re...

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3.0 - 5.0 years

4 - 6 Lacs

bengaluru

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Hiring: International Banking Process Interview Scheduling: 8660809704 (Kruthika) or 7892715993 About the Role: We are seeking a skilled International Voice Process Associate to join our dynamic team. You will manage customer interactions from international clients, delivering timely and effective solutions while maintaining the highest standards of professionalism and customer satisfaction. Key Responsibilities: Handle inbound customer queries in a professional, courteous manner. Resolve complaints efficiently and provide timely solutions. Ensure exceptional customer satisfaction by addressing inquiries promptly. Meet individual and team performance metrics (call handling time, issue resolu...

Posted 2 hours ago

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0.0 - 3.0 years

1 - 4 Lacs

mumbai, thane, navi mumbai

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Process:- IDFC FIRST BANK - Outbound Process Requirement- Good communication required Unlimited incentives Shift timing- 9:30-6:30 Fresher & Exp both can apply Qualification: Min HSC Need immediate joiner. Work Location: Kapurbavadi junction, Majiwada Thane (w)- 400607 Salary: 14,500 (In-Hand) per month Rounds of Interviews: HR round Operations round How to Apply: Contact Now Opportunities Dont Wait! HR Niranjan - 8180837031

Posted 3 hours ago

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0.0 - 5.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

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Process: IDFC Process - Voice Process Requirement / Salary Average Hindi speaking candidates with good selling skills. Need HSC Freshers Sales process Salary- 14500 take home Min qualification- HSC Shift timing - 9:30-6:30 Unlimited incentives Easy Selection Work Location: Kapurbavadi junction, Majiwada Thane (w)- 400607 Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp / Mail HR Namrata - 8624868754

Posted 4 hours ago

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0.0 - 5.0 years

3 - 6 Lacs

bengaluru

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**"Hiring Now! Call Center Jobs in Bangalore with JobShop!** - Apply with us to unlock the best BPO jobs across multiple companies in Bangalore. Immediate hiring for voice and non-voice roles. - Freshers can start their career here; experienced candidates can advance theirs. Please Call HR Albert On 6362015960 / 9964080000 Or You Can also visit jobshop.ai to explore other open positions with us Job Details: Process: International BPO | Voice Support Work Locations Available: Manyata Tech Park Whitefield Brookfield Marathahalli Electronic City BTM Layout Eligibility Criteria: Qualification: Graduation completed Communication: Excellent English communication skills Shifts: Rotational (Day/Nigh...

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0.0 - 5.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

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Location:- Kapurbavadi junction, Majiwada Thane (w)- 400607 Process:- Kotak Bank Voice Process Qualification :- Graduate to any Postgraduate Work From Office Shifts Timing: - Day Shift Salary:- Versant 4 : Good communication GRADUATE FRESHER : VERSANT-4: 16,750 Take home GRADUATE with 6 MONTHS EXP : VERSANT-4: 18000 Take home Perks and benefits:- High Incentives and growth opportunities. How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Conatct Person :- HR Niranjan Mob No:- 8180837031

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0.0 - 5.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

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Process:- Telecalling Executive - Loan Sales Qualification : Hsc Pass Work Location: Majiwada Thane (w)- 400607 Requirement- Average Hindi speaking candidates with good selling skills. Sales process Salary- 14500 take home Min qualification- HSC Shift timing - 9:30-6:30 Unlimited incentives Salary: 14,500 (In-Hand) per month Rounds of Interviews:- HR round Operations round How to Apply: Contact Now Opportunities Dont Wait! HR Namrata - 8624868754

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0.0 - 5.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

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Process: Kotak Bank Outbound Process Work Location: Kapurbavadi Junction, Majiwada, Thane (W) 400607 Qualification: Hsc Pass To Any Graduate Job Description: We are hiring for the Outbound Process of Kotak Bank. The role involves engaging with customers over the phone to provide information, promote banking products, and ensure a high standard of customer service. Key Responsibilities: Make outbound calls to existing or potential customers of Kotak Bank. Explain and promote banking products or services as per business requirements. Maintain customer records and update information in the system accurately. Meet daily and monthly targets set by the organization. Ensure compliance with company ...

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1.0 - 4.0 years

3 - 6 Lacs

bengaluru

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Hiring for International Voice Support! Min 1 yr experience (Voice). Salary up to 7 LPA. Openings in Fraud Investigation, AML, KYC, Transaction Monitoring (2+yrs exp, Graduates only). US/UK Rotational working. Excellent comms ! Call Rumana 9620536596

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0.0 - 5.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

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Process:- IDFC BANK Loan sales - Outbound Process Requirement- Average Hindi speaking candidates with good selling skills. Need HSC Freshers Sales process Salary- 14500 take home Min qualification- HSC Shift timing - 9:30-6:30 Unlimited incentives Work Location: Majiwada Thane (w)- 400607 Salary: 14,500 (In-Hand) per month Rounds of Interviews:- HR round Operations round How to Apply:- Contact Now Opportunities Dont Wait! HR Sonali - 9822197285

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0.0 - 5.0 years

1 - 3 Lacs

thane, navi mumbai, mumbai (all areas)

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Job Role: AXIS Bank Customer Service / Cross Sales – Voice Process -Location: Dombivli -Shift: Rotational (Any 9 hours 8AM – 8PM) -Weekly Off: 1 rotational off -Freshers can apply -Age: 18 to 30 years -Salary: 16,000 +Unlimited Incentives Required Candidate profile Qualificatiom :- Minimum HSC Pass No ongoing studies or college students allowed Immediate Joining Limited Vacancies Contact: HR Akshada - 9822472894 Perks and benefits Great growth opportunity in Banking Sector

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0.0 - 5.0 years

1 - 3 Lacs

pimpri-chinchwad, pune

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12th Pass Under Graduates / Graduate Freshers/Exp both can apply. Sal :- Upto 16,000 + incentive Outbound domestic voice calling process Good communication skills SHIFT TIME - 9:30 am to 6:30 pm Required Candidate profile -Qualification: Min HSC How To Apply..? To schedule your interview Call or send your CV through WhatsApp/mail HR Gaurav:-7796427055 Mail id:-gaurav.sathe@credicus.co Perks and benefits No limit : Unlimited Incentives !

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1.0 - 5.0 years

3 - 6 Lacs

bengaluru

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HI Warm Greetings from Rivera Manpower Services, Note : Minimum One year Experience in International voice Process is a Must. And Candidates with excellent communication will be given preferences Please call and book your interview slots: ALVIN 9513900438 SHIVA 8884496984 (Please share your CV is the number is Busy). Location: Bangalore CTC: Upto 6.5LPA Process: International Voice Process(>1y exp) Required Candidate profile * Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. *Only Customer Service Experience. * International Voice Background preferred. Perks and Benefits *Night Shift allowance *Both Ways Cab Provided. *inc...

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1.0 - 5.0 years

3 - 7 Lacs

bengaluru

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HI Warm Greetings from Rivera Manpower Services, Note : Minimum One year Experience is International voice Process is a Must. And Candidates with excellent communication will be given preferences Please call and book your interview slots: DHARSHAN 7996002799 dharshan.rivera@gmail.com (Please share your CV is the number is Busy). Location: Bangalore CTC: Upto 7LPA Process: International Voice Process(>1y exp) Required Candidate profile * Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. *Only Customer Service Experience. * International Voice Background preferred. Perks and Benefits *Night Shift allowance *Both Ways Cab Prov...

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1.0 - 5.0 years

3 - 6 Lacs

bengaluru

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HI Warm Greetings from Rivera Manpower Services, Note : Minimum One year Experience is International voice Process is a Must. And Candidates with excellent communication will be given preferences Please call and book your interview slots: ANANYA 8884496986 ananya.rivera24@gmail.com (Please share your CV is the number is Busy). Location: Bangalore CTC: Upto 6.5LPA Process: International Voice Process(>1y exp) Required Candidate profile * Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. *Only Customer Service Experience. * International Voice Background preferred. Perks and Benefits *Night Shift allowance *Both Ways Cab Prov...

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0.0 - 1.0 years

3 - 4 Lacs

hyderabad

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Customer Service Executive Role - CTC - 3.5 - 4.5 LPA - Process - Inbound Voice (Banking) - Type - Domestic - Shifts - General - Languages - English, Hindi, Telugu (all mandatory) - Interview mode - Walk-in For more details- Nidhi - +91 8690900776 Required Candidate profile - Min 1 yr relevant exp - Any graduate Fresher can apply (CTC - 3.5 LPA) - MBA Fresher CTC - 4 LPA - Excellent Communication skills in all 3 languages (English, Hindi, Telugu)

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0.0 - 5.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

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Process:- Sales Executive – Kotak Banking Process (Voice Process) -Salary: 14,000 to 18,000 (In-hand) -Experience: Sales experience mandatory -Skills: Good communication skills -Shift: Rotational (between 9:00 AM – 7:00 PM) Required Candidate profile Location:- Thane west Qualification: min Hsc Pass To Apply / Contact For more details HR Akshay - 9822146578 (Call/whatsapp) Perks and benefits Career growth opportunity, Join Today !

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0.0 - 5.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

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Process:- IDFC FIRST BANK - Outbound Process Requirement- Good communication required Unlimited incentives Shift timing- 9:30-6:30 Fresher & Exp both can apply Qualification: Min HSC Need immediate joiner. Work Location: Kapurbavadi junction, Majiwada Thane (w)- 400607 Salary: 14,000 (In-Hand) per month Rounds of Interviews:- HR round Operations round How to Apply:- Contact Now Opportunities Dont Wait! HR Akshay - 9822146578

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2.0 - 4.0 years

4 - 6 Lacs

bengaluru

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Process Associate - International Voice Process To schedule an Interview call - HR SHOAIB (+91 7019251229) Requirements:- - Excellent Communication in English. - Prior experience in US/UK/Australian voice process. - Fluent English Communication Skills (verbal & written) must be clear, confident, and neutral/accent-neutral. - Experienced are welcome to apply!! - Immediate joiners only. Job Description: As an International Voice Process Associate for a Customer Support domain, you will be responsible for handling customer calls from international clients, providing effective and efficient solutions for a range of inquiries. This role requires excellent communication skills, strong problem-solv...

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1.0 - 5.0 years

4 - 7 Lacs

bengaluru

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Hiring for international call center for voice process. Criteria:- grads or undergrads ith min 1 year of exp in mc customer support its for uk shifts with weekend, salalry:- 6.5 ctc if intereted call sadiqa- 8951870134 or kabishka- 8951184961 Required Candidate profile it is for uk shifts with weekend off. along with that 2 ways will be provided location- manayata, btm, whitefeild

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1.0 - 6.0 years

7 - 7 Lacs

bengaluru

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OPENINGS FOR INTERNATIONAL CALL CENTER CRETERIA:- GRADS OR UNDERGRADS WITH MIN 1 YEAR EXP INTO VOICE PROCESS CUSTOMER CARE SALARY:- 7 LAC N INCENTIVES TARA@7019561979 Required Candidate profile GOOD INCENTIVES

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0.0 - 5.0 years

1 - 4 Lacs

mumbai, thane, navi mumbai

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Process:- IDFC FIRST BANK -Outbound Process Requirement- Good comms required Unlimited incentives Shift timing- 9:30-6:30 Fresher & Exp both can apply Qualification: Min HSC Need immediate joiner. Work Location: Kapurbavadi junction, Majiwada Thane (w)- 400607 Salary: 14,500 (In-Hand) per month + Incentives Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp / Mail (number mentioned below) HR Niranjan - 8180837031

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1.0 - 5.0 years

3 - 5 Lacs

gurugram

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Roles and Responsibility Provide exceptional customer service through email support. Respond to customer inquiries and resolve issues professionally. Collaborate with internal teams to enhance customer experience. Develop and maintain thorough knowledge of products and services. Identify opportunities to upsell and cross-sell relevant products. Maintain accurate records of customer interactions and transactions. Job Requirements Minimum 2 years of experience in a related field, preferably in banking or email support. Strong communication and problem-solving skills. Ability to work in a fast-paced environment and meet deadlines. Proficient in using computer systems and software applications. ...

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0.0 - 5.0 years

1 - 4 Lacs

thane, navi mumbai, mumbai (all areas)

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Process:- KOTAK BANK - Outbound Process Requirement / Salary Versant 4 : Good communication GRADUATE FRESHER : VERSANT-4: 16,750 Take home GRADUATE with 6 MONTHS EXP : VERSANT-4: 18000 Take home Work Location: Kapurbavadi junction, Majiwada Thane (w)- 400607 HR round Operations round Conatct For more details HR Shubham - 8432231842

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0.0 - 5.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

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Process:- KOTAK BANK - Outbound Process Requirement / Salary Versant 4 : Good communication GRADUATE FRESHER : VERSANT-4: 16,750 Take home GRADUATE with 6 MONTHS EXP : VERSANT-4: 18000 Take home Work Location: Kapurbavadi junction, Majiwada Thane (w)- 400607 HR round Operations round How to Apply:- Conatct For more details HR Niranjan - 8180837031

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Exploring Banking Voice Jobs in India

The banking voice job market in India is currently experiencing a significant demand for professionals with excellent communication skills and a strong understanding of the banking industry. With the rise of customer service outsourcing and the increasing focus on providing personalized support to customers, banking voice roles have become crucial in the Indian job market.

Top Hiring Locations in India

  1. Mumbai
  2. Bangalore
  3. Chennai
  4. Hyderabad
  5. Delhi

These cities are known for their thriving banking sectors and are actively hiring for banking voice roles.

Average Salary Range

The average salary range for banking voice professionals in India varies based on experience and location. Entry-level positions typically start at around INR 2.5-3.5 lakhs per annum, while experienced professionals can earn between INR 5-8 lakhs per annum.

Career Path

A career in banking voice typically progresses from roles such as Customer Support Executive to Team Leader, Operations Manager, and eventually to Senior Manager or Director positions. Advancement in this field often requires gaining experience in handling complex customer queries, managing teams effectively, and demonstrating strong leadership skills.

Related Skills

In addition to strong communication skills and a good understanding of the banking industry, banking voice professionals are expected to have skills in customer relationship management, problem-solving, and data analysis. Proficiency in CRM software and multi-language proficiency can also be advantageous in this field.

Interview Questions

  • What do you understand by the term 'banking voice' and why is it important in the industry? (basic)
  • How would you handle a situation where a customer is dissatisfied with a banking service? (medium)
  • Can you explain the process of opening a new bank account over the phone? (medium)
  • How do you ensure data security and confidentiality while interacting with customers over the phone? (advanced)
  • Describe a time when you successfully resolved a complex customer query in a banking voice role. (medium)
  • How do you stay updated with the latest trends and developments in the banking industry? (basic)
  • What strategies would you implement to improve customer satisfaction levels in a banking voice role? (medium)
  • How do you handle irate customers in a professional and empathetic manner? (medium)
  • Can you provide an example of a time when you had to upsell or cross-sell banking products to a customer? (medium)
  • How do you prioritize and manage your tasks effectively in a fast-paced banking voice environment? (medium)
  • Describe a challenging situation you faced in a banking voice role and how you overcame it. (medium)
  • What measures would you take to ensure compliance with banking regulations while interacting with customers? (advanced)
  • How do you handle confidential customer information in a banking voice role? (basic)
  • Can you explain the importance of building trust and rapport with customers in the banking sector? (basic)
  • How do you handle multiple customer queries simultaneously in a banking voice role? (medium)
  • Describe a time when you had to escalate a customer issue to a higher authority in a banking voice role. (medium)
  • What motivates you to work in a banking voice role and how do you stay motivated during challenging times? (basic)
  • How do you handle situations where you do not have an immediate answer to a customer query in a banking voice role? (medium)
  • Can you provide an example of a time when you exceeded customer expectations in a banking voice role? (medium)
  • How do you ensure accuracy and attention to detail while processing customer requests in a banking voice role? (medium)
  • What steps would you take to handle a security breach or fraud incident in a banking voice role? (advanced)
  • How do you handle conflicts or disagreements with team members in a banking voice role? (medium)
  • Describe a time when you had to deal with a difficult customer in a banking voice role and how you resolved the situation. (medium)
  • How do you adapt your communication style to different types of customers in a banking voice role? (medium)
  • Can you provide an example of a time when you had to collaborate with other departments to resolve a customer issue in a banking voice role? (medium)

Closing Remark

As you prepare for interviews in the banking voice sector, remember to showcase your communication skills, industry knowledge, and problem-solving abilities. With the right preparation and confidence, you can excel in banking voice roles and contribute effectively to the growth of the industry. Good luck!

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