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16 Banking Voice Jobs

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Customer Support Executive (Voice Process)
Teleperformance (TP)

0.0 - 1.0 years

1 - 2 Lacs

Chennai

Work from Office

Job Title: Customer Support Executive (Voice Process) Domain: Banking Domain Location: Ambit IT Park, Ambattur, Chennai Eligibility Criteria: 12th Pass or any Graduates can apply Freshers can apply Looking for Immediate joiners. Language Requirement: Malayalam & English Kannada & English Telugu & English Salary: 14,500 Take Home / 17,500 CTC (Malayalam) 14,500 Take Home / 17,500 CTC (Telugu) 16,500 Take Home / 20,000 CTC (Kannada 12th eligibility) 17,500 Take Home / 21,000 CTC (Kannada Graduates) Work Schedule: 6 days working , 1 rotational week-off Complete Day Shift 8hrs work & 1hr break (9hrs Shift) Location: Ambit IT Park, Ambattur Contact: Kowsalya HR: 8939619158 NOTE: Mention Kowsalya ...

Posted 14 hours ago

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Kotak Mahindra Bank - Virtual Relationship Manager (VRM)
Kotak Mahindra Bank

1.0 - 5.0 years

2 - 4 Lacs

Thane, Navi mumbai, Mumbai (all areas)

Work from Office

Virtual Relationship Manager (VRM) For Kotak Bank Excellent Communication in English Good Mathematical Calculation | BPO calling experience polished candidate Salary: upto 4,00,000 CTC + upto 35k incentives monthly 9.30am – 6.30pm fixed shift Required Candidate profile Graduate | Age: 18 to 32 years Male/Female Banking sales experienced can apply | No fresher Note: No working gaps more than 6 month Contact More details (Call /WhatsApp) HR Shivam - 7030024963 Perks and benefits High Salary Package with Unlimited Incentives !

Posted 2 days ago

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Customer Support Executive
Teleperformance (TP)

0.0 - 1.0 years

1 - 2 Lacs

Ambattur

Work from Office

!!Greetings from Teleperformance!! Job Title: Customer Support Executive Job Description: We are looking for a Customer Support Executive with average English and regional languages skills - ready to work with (Voice Process) and both Freshers and Experience are eligible. Languages preferred & Salary: Telugu - 15,500-14,500 TH / 19,500-17,500 CTC Malayalam - 17,500-14,500 TH / 21,000-17,500 CTC Kannada - 16,500 TH / 20,500 CTC (+12 Pass) 17,500 TH / 21,500 CTC (Grads) Work Time: Any 9 hrs of rotational day shift (8 AM-8 PM) Work Days: Any 6 days of work / 1 day rotational week off Location: Ambattur, AMBIT IT Park Eligibility: 12 Pass and Grads (Fresher & Experience) Employment type: Full - ...

Posted 4 days ago

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Inbound Banking Officer - Kotak Mahindra Bank (Payroll Employee)
Kotak Mahindra Bank

0.0 - 5.0 years

2 - 4 Lacs

Mumbai, Thane, Navi mumbai

Work from Office

Kotak 811 - Inbound Officer (Kotak Mahindra Bank - On Roll) Flexible for 24/7 shifts (For females: between 7 AM–8 PM) Sunday/holiday working as per roster Rotational 8 week offs in a month Up to 4.50 LPA CTC No working gaps more than 6 month Required Candidate profile Qualification: Graduation Age: 20 to 32 Min 6 Month Exp Mandatory Location: Thane (w) Interested candidates can share their CVs on WhatsApp on the number below Contact: HR Mayuresh - 7030021322 Perks and benefits Start your career with Kotak Mahindra Bank !

Posted 4 days ago

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Customer Support Executive (Malayalam Voice Process)
Teleperformance (TP)

0.0 - 1.0 years

2 Lacs

Chennai

Work from Office

Job Title: Customer Support Executive (Malayalam Voice Process) Domain: Banking Domain Location: Ambit IT Park, Ambattur, Chennai Eligibility Criteria: 12th Pass or any Graduates can apply Freshers can apply Looking for Immediate joiners. Language Requirement: Malayalam & English Salary: 17,500 Take Home / 21,000 CTC (Malayalam) Work Schedule: 6 days working , 1 rotational week-off Complete Day Shift 8hrs work & 1hr break (9hrs Shift) Location: Teleperformance, Ambit IT Park, Ambattur Contact: Sundari HR: 9043818863 NOTE: Mention Sundari HR on top of your resume while coming for a walk-in, give a call to the above contact number before reaching or for any queries.

Posted 6 days ago

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Kotak Mahindra Bank - Inbound Officer (Sal upto 35K)
Kotak Mahindra Bank

0.0 - 5.0 years

1 - 4 Lacs

Thane, Navi mumbai, Mumbai (all areas)

Work from Office

Company:- Kotak Mahindra Bank Role: Customer Service Executive Location: Wagle Estate, Thane Employment Type: Full-Time Payroll: Directly on Kotak Mahindra Bank's Payroll Key Responsibilities: Handle inbound customer calls and provide information regarding Kotak 811 products and services. Identify customer needs and offer appropriate cross-selling of banking products. Ensure customer satisfaction and deliver high-quality service. Meet daily/weekly/monthly sales and service targets. Maintain accurate records of interactions and transactions. Adhere to banking policies and compliance guidelines. Eligibility Criteria: Experience: Minimum 6 months of sales experience in any industry (BFSI prefer...

Posted 1 week ago

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Kotak Mahindra Bank - Inbound Officer / Bank Payroll....Apply Now !
Kotak Mahindra Bank

0.0 - 5.0 years

2 - 4 Lacs

Mumbai, Thane, Navi mumbai

Work from Office

Kotak 811 - Inbound Officer (Kotak Mahindra Bank - On Roll) Flexible for 24/7 shifts (For females: between 7 AM–8 PM) Sunday/holiday working as per roster Rotational 8 week offs in a month Up to 4.00 LPA CTC No working gaps more than 6 month Required Candidate profile Qualification: Graduation Age: 20 to 32 Min 6 Month Exp Mandatory Location: Thane West Apply Now, Contect For More Details / Information HR Vedant - 7030023582 Perks and benefits Start your career with Kotak Mahindra Bank !

Posted 1 week ago

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Senior Customer Support Executive
Teleperformance (TP)

2.0 - 7.0 years

1 - 4 Lacs

Bengaluru

Work from Office

Teleperformance is hiring for young talents/ Immediate joining Requirements: Both Graduates & Post Graduates can apply. Should have excellent communication skills. Should be fluent in Hindi / Tamil / Malayalam / Kannada. Must have minimum 6 months of experience in Banking / Fintech related BPO. Should have minimum 18 months of experience in BPO as a customer support associate Job Details: Work From Office. Face to face and virtual interview. Immediate joiners preferable. Day Shifts. 6 days working, 1 days rotational off. 33000 CTC and 27000 Take Home Salary Work Location: Hebbal, Bangalore If interested send me your resume through WhatsApp to or call to Sushanth C - 8072409038

Posted 1 week ago

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Kotak Mahindra Bank - Inbound Officer @Sal Upto 4.5 LPA
Kotak Mahindra Bank

0.0 - 5.0 years

2 - 4 Lacs

Thane, Bhiwandi, Mumbai (all areas)

Work from Office

Kotak 811 - Inbound Officer (Kotak Mahindra Bank - On Roll) Flexible for 24/7 shifts (For females: between 7 AM–8 PM) Sunday/holiday working as per roster Rotational 8 week offs in a month Up to 4.50 LPA CTC No working gaps more than 6 month Required Candidate profile Qualification: Graduation Mandatory Age: 18 to 32 Min 6 Month Exp Mandatory Location: Thane West Apply Now, Contect For More Details / Information HR Kalyani - 7030023460 Perks and benefits Start your career with Kotak Mahindra Bank !

Posted 1 week ago

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Kotak Mahindra Bank - Virtual Relationship Manager (VRM)
Kotak Mahindra Bank

1.0 - 5.0 years

4 - 6 Lacs

Mumbai, Thane, Mumbai (all areas)

Work from Office

Virtual Relationship Manager (VRM) For Kotak Bank Good Mathematical Calculation | BPO calling experience polished candidate Salary: upto 6,00,000 CTC + upto 35k incentives monthly Shift: 9.30am – 6.30pm Excellent Communication skills in English Required Candidate profile Graduate | Age: 18 to 32 years Male/Female Banking sales experienced can apply | No fresher Note: No working gaps more than 6 month Contact More details (Call /WhatsApp) HR Mayuresh - 7030021322 Perks and benefits High Salary Package with Unlimited Incentives !

Posted 1 week ago

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Senior Customer Support Executive
Teleperformance (TP)

2.0 - 7.0 years

1 - 4 Lacs

Bengaluru

Work from Office

Teleperformance is hiring for young talents/ Immediate joining Requirements: Both Graduates & Post Graduates can apply. Should have excellent communication skills. Should be fluent in Hindi / Tamil / Malayalam / Kannada. Must have minimum 6 months of experience in Banking / Fintech related BPO. Should have minimum 18 months of experience in BPO as a customer support associate Job Details: Work From Office. Face to face and virtual interview. Immediate joiners preferable. Day Shifts. 6 days working, 1 days rotational off. 33000 CTC and 27000 Take Home Salary Work Location: Hebbal, Bangalore If interested send me your resume through WhatsApp to or call to Sushanth C - 8072409038

Posted 2 weeks ago

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Hiring For International Voice Process Mumbai - Walk-in Interviews
Sutherland

1.0 - 2.0 years

3 Lacs

Thane, Navi mumbai, Mumbai (all areas)

Work from Office

Job Title: International Voice Associate Banking Domain (Work From Home) Company: Sutherland Job Location: Work From Home (Training will be from Home for 68 weeks, post clearance permanent WFH) Job Description: Sutherland is hiring International Voice Associates for its Banking domain process. We are looking for talented professionals with prior experience in international voice processes who can deliver exceptional customer service in a fast-paced environment. Key Responsibilities: Handle international voice process calls related to banking domain. Deliver excellent customer support and resolve queries efficiently. Ensure adherence to process and compliance requirements. Meet quality, produ...

Posted 2 weeks ago

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Bank Payroll - Digital Sales Executive | 5 Days Working | Fresher
ICICI Lombard

0.0 - 4.0 years

1 - 3 Lacs

Mumbai, Thane, Navi mumbai

Work from Office

Role: Digital Sales Executive ( E-Channel Telesales Process) Employment Type: Full-time | Directly on Banks Payroll Location: Vashi, Navi Mumbai Qualification: Graduation (in any discipline) is mandatory. Experience: Freshers: Welcome to apply. Experienced: 0-2 years of experience in Telesales Process Experience in banking, insurance will be an added advantage. Work Details: Shift Timings: 9:30 AM 7:00 PM (rotational shifts) Work Days: 5 days a week (2 rotational week-offs; Saturday and Sunday not fixed) Compensation: For Freshers: 2.10 LPA (CTC) + Unlimited Incentives For Experience: 3.70 LPA (CTC) + Unlimited Incentives (potential in-hand earnings up to 27,000) Why Join Us: Opportunity to ...

Posted 3 weeks ago

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Customer Service Specialist - Phone Banking
Axis Bank

2.0 - 5.0 years

3 - 5 Lacs

Chennai

Work from Office

Direct Walkin interview on 19th January 2026 Monday. Time: 10.00 am till 3.30 PM. Venue: Axis Bank Ltd, Global Infocity Park, Module 1 & 2, 10th Floor, Block A, MGR Salai, Perungudi, Chennai-600096. Role - AXIS - Phone Banking Officer (Customer Service Specialist) Process : Voice Process / Inbound Calls (WORK FROM OFFICE) Job Type: Full Time Industry : Banking Location : Chennai Shift Timing : This role is rotational shift and week offs 24/7 rotational shifts. Work hours for Women 8:00 am to 9:00 Pm rotational shifts, 2 days week off on rotational basis. Week offs Any Random 2 days off / No Fixed Consecutive Off. Role & responsibilities: The role exists for effectively resolving customer que...

Posted 3 weeks ago

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Genpact Hiring For Banking Commercial Lending roles - Noida
Genpact

0.0 - 5.0 years

1 - 4 Lacs

Noida

Work from Office

**Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services ...

Posted 3 weeks ago

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ICICI Lombard - Payroll Job / Voice Process / Graduate.....5 Days Work
ICICI Lombard

1.0 - 3.0 years

1 - 3 Lacs

Mumbai, Thane, Navi mumbai

Work from Office

Role: ICICI Lombard - Voice Process - Good comm. skills in Hindi and English - Graduation is mandatory - Experience: 0-2 years - Shifts: 9;30AM - 7:00 PM - 2 rotational week-off -Upto 27K Inhand +Incentives Required Candidate profile Location: Vashi, Navi Mumabi Qualification: Graduate to Any Postgraduate Apply Now, Contact more details HR Shruti - 7030022495 Perks and benefits Directly on Bank's payroll !

Posted 1 month ago

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Exploring Banking Voice Jobs in India

The banking voice job market in India is currently experiencing a significant demand for professionals with excellent communication skills and a strong understanding of the banking industry. With the rise of customer service outsourcing and the increasing focus on providing personalized support to customers, banking voice roles have become crucial in the Indian job market.

Top Hiring Locations in India

  1. Mumbai
  2. Bangalore
  3. Chennai
  4. Hyderabad
  5. Delhi

These cities are known for their thriving banking sectors and are actively hiring for banking voice roles.

Average Salary Range

The average salary range for banking voice professionals in India varies based on experience and location. Entry-level positions typically start at around INR 2.5-3.5 lakhs per annum, while experienced professionals can earn between INR 5-8 lakhs per annum.

Career Path

A career in banking voice typically progresses from roles such as Customer Support Executive to Team Leader, Operations Manager, and eventually to Senior Manager or Director positions. Advancement in this field often requires gaining experience in handling complex customer queries, managing teams effectively, and demonstrating strong leadership skills.

Related Skills

In addition to strong communication skills and a good understanding of the banking industry, banking voice professionals are expected to have skills in customer relationship management, problem-solving, and data analysis. Proficiency in CRM software and multi-language proficiency can also be advantageous in this field.

Interview Questions

  • What do you understand by the term 'banking voice' and why is it important in the industry? (basic)
  • How would you handle a situation where a customer is dissatisfied with a banking service? (medium)
  • Can you explain the process of opening a new bank account over the phone? (medium)
  • How do you ensure data security and confidentiality while interacting with customers over the phone? (advanced)
  • Describe a time when you successfully resolved a complex customer query in a banking voice role. (medium)
  • How do you stay updated with the latest trends and developments in the banking industry? (basic)
  • What strategies would you implement to improve customer satisfaction levels in a banking voice role? (medium)
  • How do you handle irate customers in a professional and empathetic manner? (medium)
  • Can you provide an example of a time when you had to upsell or cross-sell banking products to a customer? (medium)
  • How do you prioritize and manage your tasks effectively in a fast-paced banking voice environment? (medium)
  • Describe a challenging situation you faced in a banking voice role and how you overcame it. (medium)
  • What measures would you take to ensure compliance with banking regulations while interacting with customers? (advanced)
  • How do you handle confidential customer information in a banking voice role? (basic)
  • Can you explain the importance of building trust and rapport with customers in the banking sector? (basic)
  • How do you handle multiple customer queries simultaneously in a banking voice role? (medium)
  • Describe a time when you had to escalate a customer issue to a higher authority in a banking voice role. (medium)
  • What motivates you to work in a banking voice role and how do you stay motivated during challenging times? (basic)
  • How do you handle situations where you do not have an immediate answer to a customer query in a banking voice role? (medium)
  • Can you provide an example of a time when you exceeded customer expectations in a banking voice role? (medium)
  • How do you ensure accuracy and attention to detail while processing customer requests in a banking voice role? (medium)
  • What steps would you take to handle a security breach or fraud incident in a banking voice role? (advanced)
  • How do you handle conflicts or disagreements with team members in a banking voice role? (medium)
  • Describe a time when you had to deal with a difficult customer in a banking voice role and how you resolved the situation. (medium)
  • How do you adapt your communication style to different types of customers in a banking voice role? (medium)
  • Can you provide an example of a time when you had to collaborate with other departments to resolve a customer issue in a banking voice role? (medium)

Closing Remark

As you prepare for interviews in the banking voice sector, remember to showcase your communication skills, industry knowledge, and problem-solving abilities. With the right preparation and confidence, you can excel in banking voice roles and contribute effectively to the growth of the industry. Good luck!

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