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468 Banking Voice Jobs

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1.0 - 5.0 years

4 - 6 Lacs

Bengaluru

Work from Office

Customer Advisor - International Banking Process To schedule an Interview call - +91 7019251229 - (HR SHOAIB) +91 8310391640 - (Rusha) Requirements:- - Graduates are welcome to apply. - Excellent Communication skills in English. - Minimum 1 year of International Banking Voice experience. - Candidates who are in Bangalore are only Preferred. - Immediate joiners only!!!! Job Description: As an International Voice Process Associate for a Banking domain , you will be responsible for handling customer calls from international clients, providing effective and efficient solutions for a range of inquiries. This role requires excellent communication skills, strong problem-solving abilities, and the ability to maintain a professional and courteous tone at all times. Key Responsibilities : Handle inbound queries from customers in a professional and friendly manner. Identify and resolve customer complaints by providing timely solutions. Maintain a high level of customer satisfaction by addressing inquiries promptly. Meet individual and team performance metrics, including call handling time, customer satisfaction, and issue resolution. Work collaboratively with cross-functional teams to resolve escalated issues. - Work Location: Manyata Tech Park, Bangalore, Karnataka - Shifts: Rotational Shift (5 days work /2 days off) - Salary- Upto 6LPA - Immediate Joiners Only!!!! Interested Candidate Can Contact To - 7019251229 (HR SHOAIB), 8310391640 (Rusha) OR (shoaib@yourpitchh.com) (rusha@yourpitchh.com)

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1.0 - 3.0 years

4 - 5 Lacs

Pune, Bengaluru

Work from Office

Hiring: International Voice Process Exp: Min 1 Yr in Intl Voice Support CTC: Up to 5.75 LPA + Perks Location: Pune/Bangalore Shift: 24/7 US Rotational Mode: WFO Only Notice: Immediate/30 Days Qual: Graduate Mandatory Contact- 8306474104(HR Aman)

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1.0 - 5.0 years

4 - 6 Lacs

Bengaluru

Work from Office

Customer Advisor - International Banking Process To schedule an Interview call - +91 8660813823 - (Barsha) +91 6363711915 - (Deepika) Requirements:- - Graduates are welcome to apply. - Excellent Communication skills in English. - Minimum 1 year of International Banking Voice experience. - Candidates who are in Bangalore are only Preferred. - Immediate joiners only!!!! Job Description: As an International Voice Process Associate for a Banking domain , you will be responsible for handling customer calls from international clients, providing effective and efficient solutions for a range of inquiries. This role requires excellent communication skills, strong problem-solving abilities, and the ability to maintain a professional and courteous tone at all times. Key Responsibilities : Handle inbound queries from customers in a professional and friendly manner. Identify and resolve customer complaints by providing timely solutions. Maintain a high level of customer satisfaction by addressing inquiries promptly. Meet individual and team performance metrics, including call handling time, customer satisfaction, and issue resolution. Work collaboratively with cross-functional teams to resolve escalated issues. - Work Location: Manyata Tech Park, Bangalore, Karnataka - Shifts: Rotational Shift (5 days work /2 days off) - Salary- Upto 6LPA - Immediate Joiners Only!!!! Interested Candidate Can Contact To - 8660813823 (Barsha), 6363711915 (Deepika) OR (barsha@yourpitchh.com) (deepika@yourpitchh.com)

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0.0 - 1.0 years

1 - 2 Lacs

Hyderabad, Bengaluru

Work from Office

It is an Outbound process Keep track of assigned accounts to identify outstanding debts. Plan course of action to recover outstanding payments Contact debtors to inquire of their payment status. Ability to handle a pressures over a call. Required Candidate profile Any Degree 2020 to 2024 Telugu for Hyderabad Kannada for Bengaluru interested candidates send resumes to this number HR Simran- 6303419205 Perks and benefits ESI, PF and incentive available

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0.0 - 1.0 years

1 - 2 Lacs

Hyderabad, Chennai

Work from Office

It is an Outbound process Keep track of assigned accounts to identify outstanding debts. Plan course of action to recover outstanding payments Contact debtors to inquire of their payment status. Ability to handle a pressures over a call. Required Candidate profile Any Degree 2021 to 2025 Telugu, Kannada, Hindi Malayalam, kannada immediate joiners preferable interested candidates send resumes to this number HR Akhila- 8688355270 Perks and benefits ESI, PF and incentive available

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1.0 - 4.0 years

3 - 4 Lacs

Chennai

Work from Office

*Graduation is must *International voice *customer support *min 6 months exp into any international voice is fine *sal-4.5LPA *immediate joinee *night shift *5days/2daysoff *2 way cab *work from office *chennai jeevitha hr-9940812026/8925733223 Required Candidate profile looking for candidate into any international voice experience like banking voice international,healthcare ar caller voice, customer support voice technical support voice any international process

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0.0 - 5.0 years

1 - 3 Lacs

Mumbai, Thane, Navi Mumbai

Work from Office

Process:- SBI Renewals Process | Voice Process -Fresher & Exp both can apply. -Salary: 14,500 In-hand -Role: Reminder Calls -Qualification: Minimum HSC -Comms: Average to Good -Shift: 9:30 AM - 6:30 PM -Week Off: Rotational Required Candidate profile Qualification: Min HSC To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Nisha:- 9763458943 (Call and What's app) Perks and benefits Benefits: Rotational Week off & Pick Up/Drop

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0.0 - 1.0 years

1 - 2 Lacs

Hyderabad, Chennai

Work from Office

It is an Outbound process Keep track of assigned accounts to identify outstanding debts. Plan course of action to recover outstanding payments Contact debtors to inquire of their payment status. Ability to handle a pressures over a call. Required Candidate profile Any Degree 2021 to 2025 Telugu, Tamil, Kannada Hindi Malayalam, kannada immediate joiners preferable interested candidates send resumes to this number HR Sadhana- 6379312487 Perks and benefits ESI, PF and incentive available

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0.0 - 4.0 years

1 - 3 Lacs

Navi Mumbai, Dombivli, Mumbai (All Areas)

Work from Office

URGENT HIRING: Axis Bank Customer Service / Cross Sales Process Location: Dombivli, Maharashtra Roles & Responsibilities: Handle inbound and outbound calls related to Axis Bank customers Resolve queries related to banking products, services, and transactions Pitch banking services and cross-sell financial products (only in cross-sales process) Maintain call quality and ensure customer satisfaction Record and update customer information accurately in the system Eligibility Criteria: Minimum Qualification: HSC (12th Pass) Graduates can apply (if not pursuing further studies) Freshers are welcome No experience required Age Limit: 18 -30 years Salary Up To :- 16,000/- (in-hand) + Unllimited Incentives Shift Timings: Rotational shifts between 8:00 AM 8:00 PM (9-hour working shift) Weekly Off: 1 rotational week off Skills Required: Good communication skills in Hindi and/or Marathi Basic understanding of English preferred Problem-solving attitude with a customer-first approach Ability to work under pressure and in a target-driven environment (for cross-sales) Interested? Apply Now! Call or WhatsApp your resume to: HR Pratiksha :- 8698488197 Or Email at : pratiksha.shirtode@credicus.co Walk-in Interviews also available! Ask for the venue and timing.

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0.0 - 1.0 years

1 - 2 Lacs

Chennai

Work from Office

Greetings from Tech Mahindra!!! Designation : Customer Service Associate. Domain - Banking voice Work Location : SBC Tech Park Ambattur Chennai, Tech Mahindra Limited Mode of work : work from office. working days: 6 days working and 1 rotational week off. Role : Permanent Preferred candidates: Immediate joiners Only Salary: INR 14000/- to INR 17500/- Take Home based on language fluency and Interview performance 0-5 Month Stipend Kannada-16000TH, Hindi- 15000, Malayalam14000TH, Telugu-14000TH, Tamil-14000 6 Month Experience Kannada 17000, Hindi 16400, Malayalam 14000, Telugu 14500, Tamil 14000 7-24 Month Experience Kannada 17500, Hindi 17500, Malayalam 15000, Telugu 15600, Tamil 14200 Job description: - As a Customer Support Associate, you will be assisting customers over the phone with faults and account queries. No Sales & Target No Bond Permanent on role opportunity Our well-resourced environment will provide you with the tools and opportunities to enhance your knowledge of the banking process. Walk In directly to grab this immediate Opportunity. Mandatory Documents required: Any degree all semester marksheets, Provisional & Degree Certificate, PAN, Aadhaar If Experienced carry previous employment Offer Letter, Reliving Letter, Experience, relieving letters and Last three months' salary slips are Must. Eligibility criteria: - - * Any Graduate (Graduation Mandatory) * Languages required - Kannada/ Malayalam with English (Any 2 Mentioned languages) * Kindly do not call if you know only Tamil & English *Cab details: Candidates would be eligible for a drop in case the shift ends between 10-12PM (13KM radius from the office premises).* Willing to do rotational shifts. Only male employees would have the late-night log out at 12AM. Female employees last log out at 8PM. * Age: Less than 32years (Drop your updated resume to this Mail - dj001000493@techmahindra.com) Reach out during the Business Hours 10Am to 7Pm (Monday to Friday) Walkin Location-Address: Walk-in from Monday to Friday between 10AM to 3PM, On Saturday between 10AM to 1PM. Tech Mahindra Limited No. 90/B-1, SBC Tech Park, Madras Tiruvallur High Rd, Ambattur Industrial Estate, Chennai, Tamil Nadu https://maps.app.goo.gl/NVDhtpgqwxM9P64S9 Contact: Jagadeesan (HR) call/ WhatsApp: 9842425551. (Drop your updated resume to this Mail - dj001000493@techmahindra.com) Reach out during the Business Hours 10Am to 7Pm (Monday to Friday). *Please mention "Jagadeesan" on the top of your resume. * Note: once you submitted the resume, please be patience we will go through your profiles and will get back to you.

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0.0 - 3.0 years

2 - 2 Lacs

Chennai

Work from Office

Greetings From Scorelabs! Kannada,Hindi,Malayalam & Telugu 11 openings Any PG / Graduate / 10+2 / Diploma Freshers & Experience Both Are Eligible 16k to 18k take-home salary Customer support + sales Call Hr Deeksitha - 9121280921

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1.0 - 5.0 years

1 - 4 Lacs

Mumbai, Thane, Navi Mumbai

Work from Office

Company name :- STAR HEALTH -Insurance Sales process, Telesales -Need Versant 4 (Good English, Marathi is mandatory) -Qualification:- Min HSC -Any sales exp-Min 6 months -Salary upto - 4LPA Please note: we are not hiring freshers. Required Candidate profile Qualification:- Min HSC How to Apply: Send your updated resume via WhatsApp or Email to: HR Contact Name: HR Sakshi WhatsApp/Call:- 8432537262 Perks and benefits High Incentives and growth opportunities

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0.0 - 4.0 years

2 - 3 Lacs

Noida, New Delhi, Delhi / NCR

Work from Office

Process: Kotak 811 Inbound Executive (Customer Service & Cross-Selling) Responsibilities: Attend inbound/outbound customer calls and process requests Identify & convert cross-selling opportunities Maintain accurate logs and meet end-of-day trgaets. Required Candidate profile Qualification:- Graduation is mandatory Location:- Noida Sector 16 Salary:- 2,80,000 to 3,50,000 per annum Contact: For more details, contact HR Rohan at 7796426964. Perks and benefits Among the best in industry standards

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1.0 - 5.0 years

4 - 7 Lacs

Bengaluru

Work from Office

Customer Advisor - International Banking Process To schedule an Interview call - +91 8310391640 - HR Rusha Requirements:- - Graduates/Undergraduates also Can be taken. -Excellent Communication skills in English. - Minimum 1 year of BPO experience. -Candidates who are in Bangalore are only Preferred. - Immediate joiners only!!!! Job Description: As an International Voice Process Associate for a Banking domain , you will be responsible for handling customer calls from international clients, providing effective and efficient solutions for a range of inquiries. This role requires excellent communication skills, strong problem-solving abilities, and the ability to maintain a professional and courteous tone at all times. Key Responsibilities : Handle inbound queries from customers in a professional and friendly manner. Identify and resolve customer complaints by providing timely solutions. Maintain a high level of customer satisfaction by addressing inquiries promptly. Meet individual and team performance metrics, including call handling time, customer satisfaction, and issue resolution. Work collaboratively with cross-functional teams to resolve escalated issues. - Work Location: Manyata Tech Park, Bangalore, Karnataka - Shifts: Rotational Shift (5 days work /2 days off) - Salary- Upto 7LPA - Immediate Joiners Only!!!! Interested Candidate Can Contact To - 8310391640 (HR Rusha) OR rusha@yourpitchh.com

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1.0 - 5.0 years

2 - 3 Lacs

Chennai

Remote

Permanent Work from home, hindi & English is required. Minimum 1yr Exp with proper documents mandatory Excellent English with Hindi mandatory Salary Max 23k ctc111 Undergraduates can also apply Only experienced can apply 6 days working, Rotational shift Only Immediate joiners apply Must have system- corei5 7th gen or above,8 GB Ram ,Windows 10 or above Camera mandatory Internet speed- Min 20Mbps Headset- USB Headset with noise cancellation UPS - mandatory EDR Installation Mandatory

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1.0 - 5.0 years

2 - 3 Lacs

Bengaluru

Remote

Permanent Work from home, hindi & English is required. Minimum 1yr Exp with proper documents mandatory Excellent English with Hindi mandatory Salary Max 23k ctc111 Undergraduates can also apply Only experienced can apply 6 days working, Rotational shift Only Immediate joiners apply Must have system- corei5 7th gen or above,8 GB Ram ,Windows 10 or above Camera mandatory Internet speed- Min 20Mbps Headset- USB Headset with noise cancellation UPS - mandatory EDR Installation Mandatory

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1.0 - 5.0 years

2 - 3 Lacs

Kolkata

Remote

Permanent Work from home, hindi & English is required. Minimum 1yr Exp with proper documents mandatory Excellent English with Hindi mandatory Salary Max 23k ctc111 Undergraduates can also apply Only experienced can apply 6 days working, Rotational shift Only Immediate joiners apply Must have system- corei5 7th gen or above,8 GB Ram ,Windows 10 or above Camera mandatory Internet speed- Min 20Mbps Headset- USB Headset with noise cancellation UPS - mandatory EDR Installation Mandatory

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1.0 - 5.0 years

2 - 3 Lacs

Pune

Remote

Permanent Work from home, hindi & English is required. Minimum 1yr Exp with proper documents mandatory Excellent English with Hindi mandatory Salary Max 23k ctc111 Undergraduates can also apply Only experienced can apply 6 days working, Rotational shift Only Immediate joiners apply Must have system- corei5 7th gen or above,8 GB Ram ,Windows 10 or above Camera mandatory Internet speed- Min 20Mbps Headset- USB Headset with noise cancellation UPS - mandatory EDR Installation Mandatory

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0.0 - 1.0 years

1 - 2 Lacs

Chennai, Bengaluru

Work from Office

Interact with customers over a call with strong communication skills. Inbound outbound to generate sales. Upsell and cross-sell products or services aiming to increase revenue and build customer relationship. Perks and benefits Esi Pf and Incentives

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0.0 - 3.0 years

1 - 3 Lacs

Pune

Work from Office

Process:- Customer Service Representative - Domestic BPO TVS & Bajaj Process Qualification : HSC or Any graduate / Under graduate Work From Office Location - Viman Nagar, Pune Shifts Timing: - Day Shift Preferred candidate profile HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / english Salary:- 12,000 in-hand to 16,000 in-hand plus incentives Rounds of Interviews: HR round Operations round Interested can reach out on HR Shital :- 9822963480 Mail: shital.pansare@credicus.co

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0.0 - 1.0 years

1 - 2 Lacs

Hyderabad, Chennai, Bengaluru

Work from Office

It is an Outbound process Keep track of assigned accounts to identify outstanding debts. Plan course of action to recover outstanding payments Contact debtors to inquire of their payment status. Ability to handle a pressures over a call. Required Candidate profile Any Degree 2021 to 2025 Telugu, Tamil, Kannada Hindi Malayalam interested candidates send resumes to this number HR Udayasri- 7670930750 Perks and benefits ESI, PF and incentive available

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0.0 - 2.0 years

3 - 4 Lacs

Mumbai, Mumbai Suburban, Mumbai (All Areas)

Work from Office

Uk process Evening n night shifts 3 lob 1 st - claims 2 nd - fcc Hard copy graduation mark sheet fresh / HSC + 6 mont exp 5 days 2 week off 1 way transport 26k upto - fresh 32 in hand - exp Required Candidate profile 3 nd - fpg fraud process 1 year Min. Cse exp on paper mandatory 5 days 2 week off 1 way transport HSC / grad 34k in hand

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0.0 - 5.0 years

1 - 3 Lacs

Mumbai, Thane, Navi Mumbai

Work from Office

Process:- IDFC FIRST BANK -Outbound Process Requirement- Good comms required Unlimited incentives Shift timing- 9:30-6:30 Fresher & Exp both can apply Qualification: Min HSC Need immediate joiner. Work Location: Kapurbavadi junction, Majiwada Thane (w)- 400607 Salary: 14,500 (In-Hand) per month + Incentives Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp / Mail (number mentioned below) HR Mahek:- 7559401618

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0.0 - 5.0 years

1 - 3 Lacs

Mumbai, Thane, Navi Mumbai

Work from Office

Process:- IDFC FIRST BANK - Outbound Process Requirement- Good comms required Unlimited incentives Shift timing- 9:30-6:30 Fresher & Exp both can apply Qualification: Min HSC Need immediate joiner. Work Location: Kapurbavadi junction, Majiwada Thane (w)- 400607 Salary: 14,500 (In-Hand) per month Rounds of Interviews:- HR round Operations round How to Apply:- Contact Now Opportunities Dont Wait! HR Neha : +91 91689 91284

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0.0 - 1.0 years

2 - 3 Lacs

Bengaluru

Work from Office

Greetings From Scorelabs Inc ! Handle customer queries and complaints efficiently through voice calls Provide accurate information and effective solutions to customers Maintain a high level of professionalism and empathy during all interactions Required Candidate profile Good In English Along With Hindi Or Bengali Minimum Qualification: 12th Pass / Graduate (any stream) Freshers and experienced candidates are welcome Call Hr Suvarna - 9502739374

Posted 6 days ago

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Exploring Banking Voice Jobs in India

The banking voice job market in India is currently experiencing a significant demand for professionals with excellent communication skills and a strong understanding of the banking industry. With the rise of customer service outsourcing and the increasing focus on providing personalized support to customers, banking voice roles have become crucial in the Indian job market.

Top Hiring Locations in India

  1. Mumbai
  2. Bangalore
  3. Chennai
  4. Hyderabad
  5. Delhi

These cities are known for their thriving banking sectors and are actively hiring for banking voice roles.

Average Salary Range

The average salary range for banking voice professionals in India varies based on experience and location. Entry-level positions typically start at around INR 2.5-3.5 lakhs per annum, while experienced professionals can earn between INR 5-8 lakhs per annum.

Career Path

A career in banking voice typically progresses from roles such as Customer Support Executive to Team Leader, Operations Manager, and eventually to Senior Manager or Director positions. Advancement in this field often requires gaining experience in handling complex customer queries, managing teams effectively, and demonstrating strong leadership skills.

Related Skills

In addition to strong communication skills and a good understanding of the banking industry, banking voice professionals are expected to have skills in customer relationship management, problem-solving, and data analysis. Proficiency in CRM software and multi-language proficiency can also be advantageous in this field.

Interview Questions

  • What do you understand by the term 'banking voice' and why is it important in the industry? (basic)
  • How would you handle a situation where a customer is dissatisfied with a banking service? (medium)
  • Can you explain the process of opening a new bank account over the phone? (medium)
  • How do you ensure data security and confidentiality while interacting with customers over the phone? (advanced)
  • Describe a time when you successfully resolved a complex customer query in a banking voice role. (medium)
  • How do you stay updated with the latest trends and developments in the banking industry? (basic)
  • What strategies would you implement to improve customer satisfaction levels in a banking voice role? (medium)
  • How do you handle irate customers in a professional and empathetic manner? (medium)
  • Can you provide an example of a time when you had to upsell or cross-sell banking products to a customer? (medium)
  • How do you prioritize and manage your tasks effectively in a fast-paced banking voice environment? (medium)
  • Describe a challenging situation you faced in a banking voice role and how you overcame it. (medium)
  • What measures would you take to ensure compliance with banking regulations while interacting with customers? (advanced)
  • How do you handle confidential customer information in a banking voice role? (basic)
  • Can you explain the importance of building trust and rapport with customers in the banking sector? (basic)
  • How do you handle multiple customer queries simultaneously in a banking voice role? (medium)
  • Describe a time when you had to escalate a customer issue to a higher authority in a banking voice role. (medium)
  • What motivates you to work in a banking voice role and how do you stay motivated during challenging times? (basic)
  • How do you handle situations where you do not have an immediate answer to a customer query in a banking voice role? (medium)
  • Can you provide an example of a time when you exceeded customer expectations in a banking voice role? (medium)
  • How do you ensure accuracy and attention to detail while processing customer requests in a banking voice role? (medium)
  • What steps would you take to handle a security breach or fraud incident in a banking voice role? (advanced)
  • How do you handle conflicts or disagreements with team members in a banking voice role? (medium)
  • Describe a time when you had to deal with a difficult customer in a banking voice role and how you resolved the situation. (medium)
  • How do you adapt your communication style to different types of customers in a banking voice role? (medium)
  • Can you provide an example of a time when you had to collaborate with other departments to resolve a customer issue in a banking voice role? (medium)

Closing Remark

As you prepare for interviews in the banking voice sector, remember to showcase your communication skills, industry knowledge, and problem-solving abilities. With the right preparation and confidence, you can excel in banking voice roles and contribute effectively to the growth of the industry. Good luck!

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