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MEDGENOME
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Customer Service Associate in Bangalore

Customer Service Associate in Bangalore

MEDGENOME

0 years

0 Lacs

bengaluru karnataka india

Posted:6 days ago| Platform:

Apply

Skills Required

service tracking recording management processing reports data diagnostics discovery research neurology oncology hematology endocrinology nephrology ophthalmology sequencing cutting sequence

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

Tracking all shipment boxes
Diligently going over the checklist when samples arrive
Maintaining perfect records of all samples received
Recording and managing every sample in the Laboratory Information and Management System (LIMS)
Communicating with clinicians through emails and telephonic conversations regarding samples
Handing over the samples for further processing to the laboratory team
Generating daily MIS reports and other ad hoc reports as per requirements

About Company: MedGenome is a genomics and clinical data-driven diagnostics and drug discovery research company founded in 2013 with its headquarters in Bangalore and offices in Mumbai, Chennai, New Delhi, Kochi, and international offices in San Francisco. We are the market leaders in the clinical genomics space in India and offer a comprehensive range of diagnostic services to doctors and researchers across key disease areas such as neurology, oncology, hematology, endocrinology, nephrology, ophthalmology, reproductive health, and rare diseases. We operate the largest CAP (College of American Pathologists) accredited Next Generation Sequencing (NGS) lab in South East Asia housing cutting-edge genome sequencing platforms. MedGenome is the founding member of GenomeAsia 100K, an initiative to sequence 100,000 Genomes in Asia.

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Customer Service Associate in Bangalore