You will play a key role as an IT SaaS Enterprise Sales - BDR at ArowlogiQ, based in Bengaluru. Your primary responsibilities will include identifying and engaging with potential clients, managing sales pipelines, evaluating leads, and arranging sales meetings. Your daily tasks will involve market research, devising sales strategies, implementing outreach initiatives, and collaborating closely with the sales team to meet objectives. You will engage directly with clients to comprehend their requirements and propose appropriate SaaS solutions offered by ArowlogiQ. To excel in this role, you should possess a solid background in Network Administration, Network Security, and Information Technology troubleshooting. Your exceptional customer service skills, coupled with experience in B2B sales of IT SaaS products, will be crucial. Effective written and verbal communication skills are essential, as is the ability to work autonomously in a dynamic environment. Ideally, you should hold a Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field. Prior experience in the IT sector and familiarity with SaaS products would be advantageous.,
As a Customer Service Associate at ArowlogiQ Infotech Pvt Ltd, you will be responsible for providing top-notch customer support to our clients. Your role will involve handling inquiries, resolving complaints, and ensuring customer satisfaction at all times. Your proficiency in spoken English will be crucial in effectively communicating with our diverse customer base. Key Responsibilities Respond to customer queries and concerns in a timely and professional manner. Provide accurate information about our products and services to customers. Address and resolve customer complaints to ensure a positive customer experience. Work closely with other departments to escalate and resolve complex customer issues. Maintain records of customer interactions and transactions for future reference. Continuously strive to improve customer service processes and procedures. Collaborate with team members to ensure a seamless customer support experience. If you are passionate about delivering exceptional customer service and have a strong command of the English language, we invite you to join our dynamic team at ArowlogiQ Infotech Pvt Ltd. Apply now to be a part of our growing company and make a positive impact on our customers' experience. About Company: IT Staffing and Solutions We work closely with you to understand your goals and aims, and then develop a new business plan,Our team of experts can help you succeed in managing any kind of conflicts.