3331 Customer Satisfaction Jobs - Page 25

Ensure timely interest collection and recovery of over dues and asset quality in the branch. Customer Onboarding Monitor day to day operations of the branch, allocate resources and take appropriate security measures to ensure safety of strong room and gold lockers. Ensure maximizing usage of Digital tools / enablers to save time on processing / servicing and use such saved time for business generation. Verify customer related documentation, KYC etc. and approve/sign off on customer application for gold loans. Oversee all procedural and legal requirements related to gold auction, returns, notices, etc. Early adoption to operational changes to streamline branch processes, workflows, and procedures to enhance operational efficiency and improve overall customer satisfaction. Promote and maintain positive relations with both existing and potential customers. Provide information about Muthoot s products or services to prospective customers. Organize marketing/branding activities and events for the branch, maintain relationship with existing and potential customers, Establish network and maintain relationship with existing and potential customers including high value customers to enhance branch presence and reputation of Muthoot FinCorp. Driver broader product portfolio and ensure that customers are made aware of the breadth of offerings from Muthoot Fincorp Address customer queries, grievances, escalations etc. and ensure resolution to deliver customer delight. Interact with customers on a regular basis to ensure satisfaction and gain useful feedback. Engage with customers to identify their needs and suggest suitable products that can benefit the customer. Ensure exceptional customer experiences by maintaining a high level of customer service standards and promptly resolving customer complaints or issues Uphold the vision & values of the organization and establish and implement a strong regulatory and internal compliance culture. Ensure adherence to Manual of Instructions, regulatory and statutory guidelines, and maintenance of records, assets, statutory registers, etc. Ensure prompt intimation of incidents/fraudulent activities and maintain updated data on status of such cases through IMS. Oversee cash handling, fund transfers, account management, and other financial transactions in accordance with MFL policies and regulatory guidelines.

Ensure timely interest collection and recovery of over dues and asset quality in the branch. Customer Onboarding Monitor day to day operations of the branch, allocate resources and take appropriate security measures to ensure safety of strong room and gold lockers. Ensure maximizing usage of Digital tools / enablers to save time on processing / servicing and use such saved time for business generation. Verify customer related documentation, KYC etc. and approve/sign off on customer application for gold loans. Oversee all procedural and legal requirements related to gold auction, returns, notices, etc. Early adoption to operational changes to streamline branch processes, workflows, and procedures to enhance operational efficiency and improve overall customer satisfaction. Promote and maintain positive relations with both existing and potential customers. Provide information about Muthoot s products or services to prospective customers. Organize marketing/branding activities and events for the branch, maintain relationship with existing and potential customers, Establish network and maintain relationship with existing and potential customers including high value customers to enhance branch presence and reputation of Muthoot FinCorp. Driver broader product portfolio and ensure that customers are made aware of the breadth of offerings from Muthoot Fincorp Address customer queries, grievances, escalations etc. and ensure resolution to deliver customer delight. Interact with customers on a regular basis to ensure satisfaction and gain useful feedback. Engage with customers to identify their needs and suggest suitable products that can benefit the customer. Ensure exceptional customer experiences by maintaining a high level of customer service standards and promptly resolving customer complaints or issues Uphold the vision & values of the organization and establish and implement a strong regulatory and internal compliance culture. Ensure adherence to Manual of Instructions, regulatory and statutory guidelines, and maintenance of records, assets, statutory registers, etc. Ensure prompt intimation of incidents/fraudulent activities and maintain updated data on status of such cases through IMS. Oversee cash handling, fund transfers, account management, and other financial transactions in accordance with MFL policies and regulatory guidelines.

Ensure timely interest collection and recovery of over dues and asset quality in the branch. Customer Onboarding Monitor day to day operations of the branch, allocate resources and take appropriate security measures to ensure safety of strong room and gold lockers. Ensure maximizing usage of Digital tools / enablers to save time on processing / servicing and use such saved time for business generation. Verify customer related documentation, KYC etc. and approve/sign off on customer application for gold loans. Oversee all procedural and legal requirements related to gold auction, returns, notices, etc. Early adoption to operational changes to streamline branch processes, workflows, and procedures to enhance operational efficiency and improve overall customer satisfaction. Promote and maintain positive relations with both existing and potential customers. Provide information about Muthoot s products or services to prospective customers. Organize marketing/branding activities and events for the branch, maintain relationship with existing and potential customers, Establish network and maintain relationship with existing and potential customers including high value customers to enhance branch presence and reputation of Muthoot FinCorp. Driver broader product portfolio and ensure that customers are made aware of the breadth of offerings from Muthoot Fincorp Address customer queries, grievances, escalations etc. and ensure resolution to deliver customer delight. Interact with customers on a regular basis to ensure satisfaction and gain useful feedback. Engage with customers to identify their needs and suggest suitable products that can benefit the customer. Ensure exceptional customer experiences by maintaining a high level of customer service standards and promptly resolving customer complaints or issues Uphold the vision & values of the organization and establish and implement a strong regulatory and internal compliance culture. Ensure adherence to Manual of Instructions, regulatory and statutory guidelines, and maintenance of records, assets, statutory registers, etc. Ensure prompt intimation of incidents/fraudulent activities and maintain updated data on status of such cases through IMS. Oversee cash handling, fund transfers, account management, and other financial transactions in accordance with MFL policies and regulatory guidelines.

Ensure timely interest collection and recovery of over dues and asset quality in the branch. Customer Onboarding Monitor day to day operations of the branch, allocate resources and take appropriate security measures to ensure safety of strong room and gold lockers. Ensure maximizing usage of Digital tools / enablers to save time on processing / servicing and use such saved time for business generation. Verify customer related documentation, KYC etc. and approve/sign off on customer application for gold loans. Oversee all procedural and legal requirements related to gold auction, returns, notices, etc. Early adoption to operational changes to streamline branch processes, workflows, and procedures to enhance operational efficiency and improve overall customer satisfaction. Promote and maintain positive relations with both existing and potential customers. Provide information about Muthoot s products or services to prospective customers. Organize marketing/branding activities and events for the branch, maintain relationship with existing and potential customers, Establish network and maintain relationship with existing and potential customers including high value customers to enhance branch presence and reputation of Muthoot FinCorp. Driver broader product portfolio and ensure that customers are made aware of the breadth of offerings from Muthoot Fincorp Address customer queries, grievances, escalations etc. and ensure resolution to deliver customer delight. Interact with customers on a regular basis to ensure satisfaction and gain useful feedback. Engage with customers to identify their needs and suggest suitable products that can benefit the customer. Ensure exceptional customer experiences by maintaining a high level of customer service standards and promptly resolving customer complaints or issues Uphold the vision & values of the organization and establish and implement a strong regulatory and internal compliance culture. Ensure adherence to Manual of Instructions, regulatory and statutory guidelines, and maintenance of records, assets, statutory registers, etc. Ensure prompt intimation of incidents/fraudulent activities and maintain updated data on status of such cases through IMS. Oversee cash handling, fund transfers, account management, and other financial transactions in accordance with MFL policies and regulatory guidelines.

The Regional Manager role shall lead development and operations within the respective region assigned, driving revenue growth and market expansion for the insurance products offered by Muthoot FinCorp. The primary responsibilities include overseeing sales teams, nurturing client relationships, ensuring compliance, analyzing market trends, and collaborating cross-functionally to achieve sales targets. This role demands strong leadership, sales acumen, market insights, and a commitment to delivering exceptional customer service while adhering to regulatory standards in the dynamic insurance landscape of India. Reporting to :- National Head - Insurance Geographical Coverage 45 to 60 branches KEY RESPONSIBILITIES Expansion, growth, and development Recruit, train, and manage a team of Sales Managers within the region; provide necessary guidance and training to achieve business objectives. Develop and execute effective sales/business development strategies to meet targets and expand the customer base within MFL branches of the assigned region. Setting sales targets for the team and monitoring their progress, taking corrective actions when necessary to ensure objectives are met. Evaluate the effectiveness of sales strategies and make necessary adjustments. Drive customer satisfaction and retention initiatives within the region. Align product and marketing strategies to the developmental objectives of the Region Conducting market research and competitor analysis to identify opportunities for growth, staying updated on industry trends, and reporting findings to higher management. Collaborate with marketing teams to design and execute promotional campaigns. Stay updated on industry trends, products, and developments in the insurance sector. Represent the company at industry events, conferences, and networking opportunities to enhance brand visibility. Compliance, Reporting and Financials Ensure compliance with regulatory requirements and company policies in all sales activities. Generating reports on sales activities, revenue, expenses, and other relevant metrics for review by management. Regularly evaluating the teams performance, providing feedback, and implementing strategies for improvement. Manage budgets, expenses, and revenue forecasts for the Region. Stakeholder Management Drive initiatives to increase lead generation and/or conversion from the retail business team. Train, mentor, and coach the branch business employees on various products, processes, and procedures for increasing sales performance. Resolving customer complaints and issues promptly, maintaining a high level of customer satisfaction. Coordinating with other departments such as marketing and claims to enhance overall business operations.

Assistant Branch manager is responsible for overall customer satisfaction and the operational efficiency of branch. Required Candidate profile An excellent organizational ability and skills to multitask with strong business acumen. A Strong communication and interpersonal skills. An ability of strong stakeholder management.

VAMOSYS is a leading provider of Telematics services, specializing in GPS Vehicle tracking, Fleet Management systems, and Fuel Monitoring. We are looking for a Social Media Marketer to manage our social media channels and increase our online presence. Responsibilities: Develop, implement and manage our social media strategy. Define most important social media KPIs. Manage and oversee social media content. Measure the success of every social media campaign. Use social media marketing tools such as Buffer or similar platforms. Collaborate with Marketing, Sales and Product Development teams. Monitor SEO and user engagement and suggest content optimization. Communicate with industry professionals and influencers via social media to create a strong network. Provide constructive feedback. Stay up-to-date with the latest social media best practices and technologies. Qualifications: Proven work experience as a Social Media Marketer or similar role. Excellent knowledge of Facebook, Twitter, LinkedIn, Instagram, and other social media best practices. Experience with doing audience and buyer persona research. Understanding of SEO and web traffic metrics. Good understanding of social media KPIs. Familiarity with web design and publishing. Excellent multitasking skills. Critical thinker and problem-solving skills. Excellent verbal and written communication skills. Good time-management skills. Degree in Marketing or relevant field.

Looking for an experienced customer support executive to provide customer service to the fullest satisfaction. Respond to calls, chats, email and messages and assigned tickets from users with agreed time limits Ability to handle complaints, provide appropriate solutions and alternatives within the time limits and follow up until closure to ensure solution. Immediate liaison to provide product/services information and resolve any emerging problems faced by customers with accuracy and efficiency. Build sustainable relationships and trust with customers through open and interactive communication. Record maintenance of all transactions and interactions with the customers. Possess excellent product knowledge to enhance customer support. Properly escalate unresolved issues to appropriate internal teams and ensure all issues are properly logged. Ensure excellent service standards and maintain high customer satisfaction. Prepare product or service reports by collecting and analyzing customer information. GPS experience is preferable. Required Skills: Excellent communication and conversation skills (Verbal and Written) Good documentation skills. Should have a great customer handling skills with Patience. Able to handle unforeseen situations. Quick adaptability and ability to work under pressure.

Max Life Insurance Company Limited is looking for Relationship Associate - Bancassurance to join our dynamic team and embark on a rewarding career journeyA Relationship Associate typically refers to a role within the financial services industry, particularly in banking or investment firms. As a Relationship Associate, your primary responsibility is to support and manage client relationships to ensure customer satisfaction and promote business growth. Here are some common duties and responsibilities associated with the roleClient Relationship Management Building and maintaining strong relationships with clients is a key aspect of the role. Relationship Associates interact with clients to understand their financial needs, provide personalized service, address inquiries or concerns, and offer appropriate solutions or recommendations.Account Management Relationship Associates oversee client accounts, including opening new accounts, updating account information, and processing transactions. They ensure accurate record-keeping and handle any account-related administrative tasks.Financial Advisory Support Relationship Associates assist clients by providing basic financial advice and guidance. They may explain investment options, discuss risk tolerance, and help clients make informed decisions based on their financial goals.Cross-Selling and Upselling Relationship Associates identify opportunities to cross-sell or upsell additional products or services to existing clients. This involves analyzing client needs and suggesting relevant solutions that align with their financial objectives.Product Knowledge It is important for Relationship Associates to have a deep understanding of the financial products and services offered by their organization. They should be able to explain product features, benefits, and associated risks to clients.

About the Role: Relationship Managers (RM) are a part of the Banks sales force whose primary responsibility is to get customers for the bank and explore new business opportunities. RMs manage a team of executives responsible for selling loan products to the customers based on their needs and growth of the lending book of the area through NTB acquisition as well ETB portfolio They will ensure mapping of market and customers according to their need and handle queries to ensure customer satisfaction. Details of the Role: Department CBG Grade AM/DM/M/SM Sub-Department SBB- CBG Reporting (Business) SM/AVP/VP Location Reporting (Matrix) Key Responsibilities: Ensure achievement of the Top line Business Targets by sourcing business through channel teams. Building and nurturing relationships with the bank branches and by cross-selling other products Responsible for launching new products in market Ensure key customer satisfaction through customer service of the highest quality Handle all end to end activities related to the product i.e. from Login to Disbursement Liaise with various departments within the system (Credit/Operations etc.) to ensure smooth process flows Responsible for acquisition of channel partners for sourcing products - Connectors Improve relationship with branches and monitor the performance of ARMs and deepen the relationship with existing clients Prevent/ minimize the fraudulent/risky proposals entry into the system Act as Absolute owner of the Mapped book & manage the Customer Life Cycle. Renewals & Deferrals Management Manage the Portfolio Health, DPDs & the timely interest servicing Aim to increase Product per Customer & acquire full relationship of the Customer for all banking Needs Responsible for the productivity of the Relationship officer if mapped. Effectively use the Digital platforms like Project Neo, Various STP Journeys , Business App , Siddhi & others available to extend faster & better experience. Qualifications: Graduation/post-graduation from a recognized institute 2+ years sales experience. Role Proficiencies: Strong sales orientation Proficiency in managing complex client relationships, diverse stakeholders Knowledge of industry, technology, marketing, and product trends Knowledge of regulatory guidelines and norms Capability to handle pressure and meet deadlines Competence in managing within a dynamic, priority-setting environment Strong risk and compliance mindset Adept at communication and interpersonal skills

SUMMARY Job Title: Sales Executive Position Overview: We are seeking a dynamic individual to fill the role of Wedding Edit Sales Executive. The successful candidate will be responsible for providing exceptional customer service, offering styling guidance, and assisting clients in selecting premium bridal and occasion wear. Key Responsibilities: Drive store sales through effective customer engagement, upselling, and cross-selling techniques. Consistently achieve individual and store-level sales targets and performance metrics. Understand client requirements and assist them in selecting wedding and occasion outfits tailored to their preferences. Provide expert styling consultations and suggest appropriate accessories and customizations. Coordinate and support fittings, alterations, and personalization services. Build strong, long-term client relationships through regular follow-ups and a focus on customer satisfaction. Maintain high standards of visual merchandising and product displays in line with brand guidelines. Address and resolve customer queries and concerns with professionalism and efficiency. Requirements Excellent verbal communication and interpersonal skills. Passion for bridal fashion, styling, and client service. Results-driven with a strong sales orientation. Minimum 1years of retail sales experience, preferably in ethnic wear, bridal couture, or luxury fashion. Minimum educational qualification: 10+2 in any stream.

We are a leading retail outlet specializing in readymade garments and traditional sarees. With a strong focus on customer service and quality, we cater to a wide variety of customers seeking fashionable ethnic wear in Bangalore. Job Description / Responsibilities: Oversee daily store operations to ensure smooth functioning Manage and motivate the sales team to achieve sales targets Handle customer queries, complaints, and ensure excellent customer service Maintain proper inventory, stock levels, and visual merchandising standards Monitor store cleanliness, display, and product arrangement Handle billing and payment processing, and coordinate with accounts Generate daily/weekly sales reports for management review Ensure adherence to company policies and store SOPs Coordinate with vendors and suppliers when needed Desired Candidate Profile: Minimum 3 years of experience in retail (preferably garments or saree stores) Strong leadership and team management skills Excellent communication in English, Hindi, and Kannada Pleasant personality with customer-first attitude Good understanding of store operations and sales strategies Experience with POS/billing systems is a plus

Job Title: GET - Post Sales Job Description: As a Graduate Engineer Trainee in the Post Sales department, you will be responsible for providing exceptional support to our customers after they have made a purchase. Your main duties will include overseeing the implementation of our products, ensuring customer satisfaction, and addressing any issues that may arise post-purchase. You will work closely with our sales, technical support, and product teams to facilitate a smooth experience for our clients. Key Responsibilities: - Assist in the onboarding process for new customers, ensuring a smooth transition from sales to post-sales support. - Address customer inquiries and resolve issues related to product functionality and performance. - Collaborate with technical support teams to troubleshoot and resolve technical problems. - Conduct regular follow-up with customers to assess satisfaction and gather feedback. - Prepare reports on customer interactions and product performance to share with the relevant teams. - Participate in product training sessions and support documentation to enhance customer knowledge and understanding. - Contribute to continuous improvement initiatives based on customer feedback and industry best practices. Skills and Tools Required: - Strong customer service and communication skills, both verbal and written. - Analytical and problem-solving abilities to troubleshoot issues effectively. - Familiarity with CRM software and ticketing systems for tracking customer interactions. - Basic understanding of the technical aspects of products/services offered. - Ability to work collaboratively in a team environment and interact with various departments. - Time management skills to handle multiple tasks and prioritize effectively. - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) for reporting and documentation. Ideal Candidate: The ideal candidate will be a recent graduate with a degree in engineering, business, or a related field. A willingness to learn, a passion for customer service, and the ability to adapt to a fast-paced environment will make you a strong fit for this role. Roles and Responsibilities About the Role: In the GET - Post Sales position, you will play a crucial role in ensuring customer satisfaction and retention after the initial sale. You will be responsible for managing client relationships and addressing any inquiries or issues that arise post-purchase. This role requires a proactive approach to maintain communication with clients and help them maximize the value of our products or services. About the Team: You will be part of a dynamic post-sales team that is dedicated to providing exemplary service to our customers. The team collaborates closely with various departments, including sales, technical support, and product development, to ensure that client needs are met efficiently. The team culture emphasizes continuous improvement, knowledge sharing, and collective problem-solving. You are Responsible for: - Building and nurturing long-term relationships with clients to enhance their overall experience. - Addressing customer inquiries and resolving any issues related to product usage or service delivery. - Collaborating with internal teams to ensure client feedback is communicated and addressed effectively. - Monitoring client engagement and satisfaction levels to identify areas for improvement. - Conducting training sessions for clients to help them utilize products more effectively. To succeed in this role – you should have the following: - Strong communication and interpersonal skills to interact with clients effectively. - A background in customer service or post-sales support, preferably in a related industry. - Ability to troubleshoot issues and provide solutions in a timely manner. - Organizational skills to manage multiple client accounts and requests efficiently. - A proactive attitude towards enhancing the customer experience and fostering client loyalty.

Welcome to Synergenius Growth Private Limited, the driving force behind Finfinity, a revolutionary fintech startup. At Finfinity, our vision is to stand as the foremost provider of innovative lending solutions, catalyzing economic growth and empowering individuals and businesses across Bharat. Our mission is to empower individuals and businesses in Bharat through the strategic utilization of cutting-edge technology, thereby providing innovative financial solutions. At Finfinity, our mission is to empower individuals and businesses in Bharat through the strategic utilization of cutting-edge technology, thereby providing innovative financial solutions. - Our commitment is to establish a more inclusive lending services platform where everyone can access the right financial products, facilitating the achievement of their financial aspirations. - With an unwavering focus on customer satisfaction and integrity, we pledge to deliver high-quality products and services that cater to the diverse needs of our clients. - Our ultimate goal is to revolutionize the financial landscape in Bharat, fostering an environment that is more efficient, transparent, and accessible to all. - At Finfinity, we firmly believe that financial freedom is the key to unlocking individual potential. - Our journey is marked by the relentless pursuit of staying ahead of the curve through cutting-edge technologies and seizing opportunities, all aimed at delivering the best possible customer experience. About Role Responsible for building and nurturing relationships with lenders and corporate clients, ensuring a seamless experience for our customers. Role will include facilitating partnerships that offer a range of financial products such as loans, insurance, and investment opportunities to corporate employees. Requirements 4-6 years of experience in B2B sales, preferably in the financial services industry (lending, insurance, investments, etc.). Strong interpersonal skills with a focus on building and nurturing long-term relationships. Strategic thinking and ability to identify and capitalize on business opportunities. Ability to work in a fast-paced environment and manage multiple client interactions simultaneously.

Welcome to Synergenius Growth Private Limited, the driving force behind Finfinity, a revolutionary fintech startup. At Finfinity, our vision is to stand as the foremost provider of innovative lending solutions, catalyzing economic growth and empowering individuals and businesses across Bharat. Our mission is to empower individuals and businesses in Bharat through the strategic utilization of cutting-edge technology, thereby providing innovative financial solutions. At Finfinity, our mission is to empower individuals and businesses in Bharat through the strategic utilization of cutting-edge technology, thereby providing innovative financial solutions. - Our commitment is to establish a more inclusive lending services platform where everyone can access the right financial products, facilitating the achievement of their financial aspirations. - With an unwavering focus on customer satisfaction and integrity, we pledge to deliver high-quality products and services that cater to the diverse needs of our clients. - Our ultimate goal is to revolutionize the financial landscape in Bharat, fostering an environment that is more efficient, transparent, and accessible to all. - At Finfinity, we firmly believe that financial freedom is the key to unlocking individual potential. - Our journey is marked by the relentless pursuit of staying ahead of the curve through cutting-edge technologies and seizing opportunities, all aimed at delivering the best possible customer experience. About Role Responsible for sourcing SME (Small and Medium Enterprises) profiles and managing the end-to-end loan approval process with banks and financial institutions. Requirements 2-3 Years of Experience in Credit Analysis and Sales. Post Graduate/Master in finance profession Excellent Communication Skills, Exceptional Relationship Management, Strong follow-up and Co-ordination

Walk-In Interview for Customer Service Associate Vacancies in MNC Multiplex (a Cinema Theatre) Minimum Qualification: Plus 2 Vacancies in Cinepolis, 6th Floor, Centre Square Mall, MG Road, Kochi Number of vacancies: 30 Job Role Interact and serve customers inside the cinema multiplex. Handle Ticket, Food & Beverage Counters if and when required, etc. Age criteria: 18 - 23 Shift Time: 8am to 5pm (Male & Female) / 5pm to 2am (Male) Salary: 14,800 take home plus PF, ESI and other allowances. Kochi Interview Details Interviews on: All days other than Sunday Time : 11am onwards Venue: Cinepolis, 6th Floor, Centre Square Mall, MG Road, Kochi Please come in Formal Dress Code, Properly Groomed along with your Resume. Kindly refer your friends also.

Greetings from Foundever. Hiring Only for Candidates from Mumbai Location. Company Name: Foundever. Location - Andheri East (Chandivali) Work Mode: Work from Office Role: Customer Service Representative. Process: Voice / Chat. Requirement: HSC + 6 Months of experience / Graduate freshers can apply. Job Summary: We are seeking a friendly and efficient Customer Service Representative to join our team. The ideal candidate will provide exceptional support to our customers by addressing inquiries, resolving issues, and ensuring a positive customer experience. Key Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, chat. Assist customers with product or service questions, order processing, and troubleshooting. Resolve customer complaints and issues with patience and empathy. Maintain accurate customer records and document interactions in the CRM system. Collaborate with other departments to ensure timely resolution of customer concerns. Provide product information, updates, and recommendations when appropriate. Follow company policies and procedures to maintain quality standards. Identify opportunities to improve the customer experience and suggest process enhancements. Skill: Excellent Communication Skills (Spoken and Written). Customer Service Skills. Shift Timings: 6am to Midnight 12 (Any 9 hours rotational shift) Working Days: 6 Days Working with one rotational weekly off. Candidate should be comfortable working in night shifts Age Eligibility: 20 years to 39 years. Candidates should be available for immediate joining. Fixed Salary = Between 16,000 to 18,000 + Performance Incentives. Depending Upon the HR Round Salary Will be offered. Transport Facility: Centralized Pick Up and Drop from Andheri Station and Ghatkopar Station. One way Pickup OR Drop from your Doorstep depending upon the shift timings. Candidates those who are interested to apply. Hiring for Immediate Joiners Connect on call with HR Manali Pawar 9324290301. OR Kindly drop your resume on below mail ID manali.pawar@foundever.com

SUMMARY Job Title: Sales Executive Position Overview: The incumbent of the role will play a key role in delivering an exceptional shopping experience, offering styling guidance, and assisting clients in selecting premium bridal and occasion wear. Key Responsibilities: Drive store sales through effective customer engagement, upselling, and cross- selling techniques. Consistently achieve individual and store-level sales targets and performance metrics. Understand client requirements and assist them in selecting wedding and occasion outfits tailored to their preferences. Provide expert styling consultations and suggest appropriate accessories and customizations. Coordinate and support fittings, alterations, and personalization services. Build strong, long-term client relationships through regular follow-ups and a focus on customer satisfaction. Maintain high standards of visual merchandising and product displays in line with brand guidelines. Address and resolve customer queries and concerns with professionalism and efficiency. Requirements Excellent verbal communication and interpersonal skills. Passion for bridal fashion, styling, and client service. Results-driven with a strong sales orientation. Minimum 1 to 3 years of retail sales experience, preferably in ethnic wear, bridal couture, or luxury fashion. Minimum educational qualification: 10+2 in any stream.

Dear candidates, Greetings from Ample!! We have Opening for Retail Sales Executive for BOSE. Interested candidates can send in their updated resumes 9686685423 or abija.fredy@ample.co.in SUMMARY Maximise the sale of at the store, ensuring optimum customer satisfaction Achieve sales goals relative to store target Evaluating the customer's requirement by following customer engagement standards to provide best solutions Ensuring store hygiene and functioning of products on display Coordinating activities at the back office, managing inventory and managing payment reconciliation with bank Handling pre/post sales customer escalations and queries Interaction with cross-functional departments for operational support Requirements Excellent communication skills Should have flair for customer service Confident and presentable Should be flexible and adaptable in working hours

Vasundhara Earthing is seeking an ambitious Area Sales Manager to expand our dealer network and drive sales across assigned regions. In this role, you will strategically identify and onboard distributors, build strong relationships with contractors and industry partners, and implement targeted sales initiatives to meet revenue goals. You’ll monitor market trends, collaborate with internal teams for promotional activities, and ensure excellent customer satisfaction. The ideal candidate is a proactive communicator with strong B2B sales experience, ready to represent a trusted leader in earthing safety solutions.

A telecaller is a customer service representative who contacts customers over the telephone. A typical job description for a telecaller includes the following responsibilities:1.Make outbound calls to customers to promote products and services, or follow up on recent purchases.2.Respond to customer inquiries and provide information about products and services.3.Resolve customer complaints and provide appropriate solutions.4.Keep records of all customer interactions and transactions, updating customer information in a database as necessary.5.Meet and exceed sales and customer satisfaction targets.6.Continuously improve product and service knowledge to provide accurate information to customers.7.Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings.8.Follow all company policies and procedures, including those related to confidentiality and data security.9.Participate in training and development opportunities to improve skills and knowledge.10.Adhere to schedules and work efficiently under pressure to meet deadlines.

Conducting customer satisfaction surveys to understand what areas of the company's services need improvements Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution Curating streamlined email and social media communication mediums for offers, updates and much more Dealing with customer issues and churning out an easy-to-follow solution Managing payment and delivery of customer orders Helping customers choose the right product for their requirements and budget Handling customer concerns and complaints in a timely manner Informing customers of upcoming promotions or deals Establishing a positive rapport with all clients and customers in person or via phone Forming reports based on customer satisfaction statistics and helping their team to develop new skills Fixing appointments based on the availability of customers and clients Interacting with customers to ensure they have a desirable and shareable experience

Job Title: Senior Customer Service Representative Location: Bangalore Department: Customer Service Reports To: Customer Service Manager Job Type: Full Time. Job Summary: We are seeking a highly motivated and experienced Senior Customer Service Representative to join our team. In this role, you will handle complex customer issues, mentor junior representatives, and support the day-to-day operations of the customer service department. The ideal candidate is proactive, empathetic, and has strong problem-solving and communication skills. Key Responsibilities: Provide high-level support to customers through various channels phone, email, chat, etc. Resolve escalated customer complaints and issues efficiently and professionally. Assist in developing customer service policies and procedures to enhance customer satisfaction. Mentor and support junior customer service staff, offering guidance and training as needed. Monitor and analyze customer feedback and service metrics to identify areas for improvement. Maintain accurate records of customer interactions and transactions in CRM systems. Participate in process improvement initiatives and recommend solutions for operational efficiency. Assist with onboarding and training of new customer service team members. Stay updated on product knowledge, industry trends, and best practices in customer service. Qualifications: Bachelor's degree or equivalent work experience preferred. Proven ability to manage and resolve complex customer issues. Excellent communication, interpersonal, and organizational skills. Strong multitasking and time-management abilities. Proficiency with customer service software and CRM systems. A customer-centric mindset with a strong focus on problem resolution and service excellence. Ability to analyze data, track KPIs, and drive performance. High attention to detail and a commitment to quality and compliance. Ability to work in a fast-paced and dynamic environment. Contact Hiring Manager SAM @ 9686682465 Mallik @ 7259027282 Vishnu @ 7259027295 Rashmi @ 7760984460 Deepanshu @ 9900024811

About Us At Udemy, were on a mission to transform lives through learning Through our intelligent skills platform and a global community of instructors, weve helped nearly 80 million learners and more than 17,000 organizations achieve their goals Come join us in ensuring everyone, everywhere has access to the skills they need to unlock their potential and create possibilities for themselves and others Learn more about us on our company page Where we work Udemy is a global company headquartered in San Francisco, with additional U S offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and T?rkiye This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays About Your Skills Problem Solving: You are skilled in creative problem-solving techniques to address client needs, overcome obstacles, and drive sales outcomes, ensuring customer satisfaction and business success Coachability: You demonstrate a strong willingness to learn, adapt, and incorporate feedback to enhance strategies and achieve performance targets, fostering continuous personal and professional growth Curiosity: You exhibit a natural curiosity and hunger for knowledge, constantly seeking to understand market trends, customer preferences, and competitive analysis to inform strategy and drive business success Outbound Mindset: You possess a proactive outbound mindset, driven to identify new business opportunities, cultivate relationships with prospects, effectively communicate value and supported by your research and rigor throughout the process Collaboration You celebrate diverse perspectives, leveraging the strengths of individuals to drive collective success Within deals, you adeptly multithread and engage multiple stakeholders You constantly read your deals to identify when to engage additional stakeholders and turn toward team selling You are aware of your cross-functional partnersscope and can support them as they support you About This Role We are seeking a highly motivated and experienced Enterprise Account Executive to join our dynamic sales team in the India territory The ideal candidate will be responsible for identifying and closing new business opportunities with enterprise-level clients, which are companies with 5,000 employees and above What you'll be doing: Identify, prospect, and qualify new enterprise-level business and upsell opportunities within assigned territory Coordinate and work with Udemy Business team (Customer Success, Solutions Engineering, Marketing, Product, Deal Desk, Legal, key executives) to ensure territory success; customer satisfaction, expansion and retention Build and maintain strong relationships with key decision-makers to understand clients' business objectives and challenges to effectively position our solutions as a strategic fit Develop and execute strategic sales plans to meet and exceed sales targets Lead negotiations and close complex sales deals, ensuring contracts are executed accurately and in a timely manner Stay updated on industry trends, market dynamics, customer feedback and competitor activities; then relay and share any insights with your team! What youll have While this work is based more on the skills a person has than what they have done, we think a typical profile could include the following: We are looking for a highly motivated, over-achieving ?hunter and closer? who flourishes in a fast-paced, dynamic environment A minimum of 7+ years of closing experience in SaaS B2B Enterprise sales Ability to manage multiple opportunities across the full sales cycle Proven history of exceeding targets in selling licenses/products/subscriptions to enterprise organisations with demonstrated ownership of all aspects of territory management We understand that not everyone will match each of the above qualifications However, we also realize that everyone has unique experiences that can add value to our company Even if you think your background might not perfectly align, we'd love to hear from you! Life at Udemy We aspire to be as vibrant and dynamic as the communities we serve, as inquisitive as those who use our platform, and as revolutionary as the future we strive to open for everyone Here are some of the things we love about life at Udemy: Were invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences From creating employee resource groups, ensuring were a Fair Pay Workplace, and building a flexible work culture, our belonging, equity, diversity, and inclusion (BEDI) initiatives always put our people first We want you to be able to bring your authentic self to work because when we all do, were better for it Learning is what we do inside and out Our Learning & Development team is second to none, helping ensure your journey is one of continuous progression Youll also have unlimited access to Udemy courses, monthly UDays (meeting-free professional development days), and a generous annual professional development stipend Our reason to exist is to revolutionize learning that calls for taking risks and learning from failures Whether its our hackathons (a company-wide effort to envision new possibilities for our product) or sharing our prototypes, we see experimentation as a crucial step on the path to success Were committed to creating world-class employee experiences and are proud of the recognition of this by Great Place to Work Of course, the best thing about being part of Udemy is knowing your work makes a difference for people and organizations around the world Youve got the skills; why not use them to help others develop theirs At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability Our Benefits Start with U Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most Benefits vary by region, and we encourage applicants to review our US Benefits, Ireland Benefits & Turkiye Benefits pages to get an understanding of some of the benefits we offer For details on region-specific benefits, please refer to the information provided during the hiring process Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies Information regarding data privacy is available within the Udemy Careers Privacy Notice

The Role The primary focus of the Inside Sales Advisor team is responding to customer inquiries about the purchase of new vehicles in a timely and accurate manner The Inside Sales Advisor team will focus on Vehicle Configurations and will be working with existing Reservation holders to convert their reservation in to a production order The Inside Sales Advisor is responsible for these customer service activities in order to deliver top quality customer service and customer satisfaction Responsibilities Respond to all reservation and new ownership inquiries from multiple contact channels in a timely and accurate manner Work with existing Reservation holders to convert their reservation in to a production order in order to achieve expected build, shipment and delivery objectives Conduct business dealings in a way that creates a superior prospect experience that represents the Tesla brand values Utilize a consistent contact process to follow-up, nurture, and close leads generated by marketing campaigns Achieve company aims for vehicle order levels Maximize and leverage phone time, including pre-call planning, and adhere to activity metrics Keep up with industry trends and best practices, including utilization of new technology and web resources Work with the technical departments to understand current vehicle and production talking points Utilize, update and maintain the integrity of information in Teslas CRM system Provide suggestions for website improvements Escalate matters that require senior management concurrence in a timely manner to line management Work on the continuous improvement of processes and procedures related with the purchase of a Tesla Requirements Strong team-player Excellent Communication and relationship management skills, both oral and written Ability to prioritize effectively and handle shifting priorities Attention to quality and detail Valid driving license Fluency in English and local languages