Customer Support Executive

2 - 6 years

0 Lacs

Posted:3 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Support Executive at Amshuhu iTech Solution Pvt Ltd in Jaipur, you will play a critical role in providing online and technical support to customers. Your primary responsibilities will include ensuring customer satisfaction, delivering exceptional customer service, and addressing customer queries and concerns on a day-to-day basis. - Ensure customer satisfaction by providing excellent online and technical support - Deliver exceptional customer service to address customer needs promptly - Address customer queries and concerns effectively and efficiently To excel in this role, you should possess: - Strong customer support, customer satisfaction, and customer service skills - Technical support and online support capabilities to assist customers effectively - Excellent communication and interpersonal skills to engage with customers professionally and empathetically Problem-solving and conflict resolution abilities are key requirements for this position: - Resolve customer issues efficiently with problem-solving skills - Demonstrate conflict resolution abilities to handle challenging situations Collaborating effectively with team members is crucial: - Work well in a team environment to ensure seamless operations While prior experience in the IT or a related field is advantageous, candidates with a Bachelor's degree and basic knowledge of MS Excel and presentation skills are encouraged to apply. Join our team at Amshuhu iTech Solution Pvt Ltd and contribute to our mission of providing high-quality services for strategic value and operational efficiency.,

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