24 Online Support Jobs

As an Online Support Executive at our company in Amritsar, you will be responsible for providing online support to existing customers. Your role will involve assisting customers with their queries and concerns through various online channels. Key Responsibilities: - Provide timely and effective support to customers through online platforms. - Address customer inquiries and resolve issues in a professional manner. - Maintain a high level of customer satisfaction by ensuring a positive support experience. Qualifications Required: - Graduation degree is a must. - Freshers are welcome to apply for this position. We are looking for individuals who are customer-oriented, have good communication skills, and are able to work efficiently in an online support role. If you are passionate about helping customers and possess the required qualifications, we encourage you to apply for this opportunity.,

Openings for Customer Service ( International Email Process ) Skills - Excellent English communication Education - 12th Pass/Graduate Days of Working - 5 Days Weekoff - 2 Days Rotational Shifts Window - 24/7 (9 Hours) Mode - Work From Office Salary - 33k Inhand Thanks, Regards HR Nilambari 7738247236

As a Customer Support Executive (Night Shift) based in Mumbai, you will be responsible for providing exceptional customer service through various online support channels. Your primary focus will be ensuring customer satisfaction by addressing inquiries, resolving issues, and offering technical assistance. It is essential to work closely with customers to understand their needs and provide efficient and effective solutions. To excel in this role, you should possess strong Customer Support, Customer Service, and Customer Satisfaction skills. Experience in Online Support and Technical Support will be beneficial. Excellent communication and problem-solving abilities are required to effectively interact with customers. The role demands the capability to work independently and handle night shift hours efficiently. Prior experience in a similar role would be advantageous. Proficiency in English is a must, and knowledge of additional languages would be an advantage. A Bachelor's degree in any discipline or relevant work experience is desirable for this position. If you are passionate about providing quality customer service and have the necessary qualifications, we encourage you to apply for this opportunity.,

You will be joining Aanganshobha Interior as a full-time Interior Design Intern based in Pune. Your primary responsibilities will include contributing to design development, space planning, and creating design presentations. You will collaborate with the design team, conduct site visits, and support project execution. Additionally, you will be involved in material sourcing and assisting with client interactions. To excel in this role, you should possess strong design and creative skills, proficiency in design software like AutoCAD, SketchUp, and Adobe Creative Suite, and excellent written and verbal communication abilities. Your passion for interior design, attention to detail, and ability to work effectively in a team environment will be crucial. If you currently pursuing a degree in Interior Design or a related field, and have a knack for customer support, technical support, and ensuring customer satisfaction, we encourage you to apply for this exciting opportunity at Aanganshobha Interior.,

Job Description: As a Customer Support Executive at FiveS Digital, you will have the opportunity to be a crucial part of our team in Jamshedpur. Your primary responsibility will be to engage with customers on a daily basis, offering them online and technical assistance to guarantee their contentment. Your role will involve addressing customer queries, resolving any concerns they may have, and upholding superior service quality. Working alongside a vibrant team, you will contribute to our commitment to providing unparalleled customer service. Join us in our mission to redefine the customer experience landscape. If you are passionate about delivering outstanding customer support and possess excellent communication skills, then this full-time, on-site position is the ideal opportunity for you. Take the next step in your career by becoming a valuable member of our team at FiveS Digital.,

As a Customer Support Executive at our company, located in Mangaldai, you will play a crucial role in providing exceptional customer service. Your primary responsibilities will include addressing customer inquiries, resolving technical issues, and ensuring overall customer satisfaction. You will be expected to respond to online support requests promptly, troubleshoot problems efficiently, and maintain accurate records of all customer interactions. This position requires a proactive attitude towards customer service and a dedication to enhancing the customer experience. To excel in this role, you should possess strong skills in customer support, customer service, and ensuring customer satisfaction. Experience in online support and technical support will be beneficial. Excellent communication and interpersonal abilities are essential for effectively interacting with customers. You should also be capable of working independently, managing multiple tasks simultaneously, and proficient in utilizing customer support software and tools. A bachelor's degree in any relevant field is preferred. If you are passionate about delivering outstanding customer support, resolving technical issues, and improving the overall customer experience, we encourage you to apply for this exciting opportunity. Join our team and contribute to providing top-notch customer service to our valued customers.,

Technical Support SaaS (Chat & Email Support) Positions: 2 | Location: Cochin (preferred) or anywhere in Kerala | Work Mode: Remote Shift: Any Shift (Any shift between 7:00 AM – 12:00 AM IST, rotational weekly offs) Salary: 15,000 – 24,000 per month | Immediate Joiners Only What You’ll Do Communicate with customers via chat to resolve queries effectively. Triage inbound support tickets by categorizing and prioritizing them according to predefined requirements. Manage and resolve Tier 1 & Tier 2 tickets; escalate Tier 3 issues to the specialist team. Become a product expert , guiding customers with best practices and usage strategies. Share creative ideas and insights to improve customer experience and drive support excellence. Learn continuously and grow as a customer service professional in the SaaS space. What We’re Looking For 0 – 6 months of experience in customer support (B2B SaaS experience is a plus). Tech-savvy mindset – comfortable learning and supporting software products. Excellent written and verbal communication skills in English . Willingness to work in night shifts (7 days a week coverage with rotational offs) . Proficiency in Microsoft Office tools . Someone who enjoys talking to people and can explain complex issues in a clear, simple way . Strong customer-first attitude with patience, empathy, and problem-solving skills. Highly organized, detail-oriented, and adaptable under pressure. Positive personality with a sense of humor that helps in customer interactions. Available to start immediately . Why Join Us? Work with a global SaaS product and build your career in tech support. Hands-on learning and growth opportunities in customer experience. Competitive salary, flexible remote setup, and exposure to international customers. If you’re goal-oriented, love solving problems, and want to kickstart your career in SaaS support – we’d love to hear from you!

Job Title: Email Support Executive Process: Domestic Qualification: Graduate Salary: 21 to 27 k Location: (Andheri) Required: Excellent communication skill 6 month experience is required in Email Shift: Rotational week off & Rotational shift Working days: 5 days working Job Type: Full-time Key Responsibilities: Handle customer inquiries via email, and chat. Resolve customer issues efficiently and effectively. Maintain accurate records of customer interactions. Follow up to ensure customer satisfaction.

As a member of our team, you will be responsible for engaging in email and telephonic communication with clients to address and resolve any complaints they may have. Additionally, you will be coordinating on-site visits of our engineers and managing the installation schedule to ensure timely and efficient service delivery. Providing online support to both domestic and overseas clients will also be a key aspect of your role. Furthermore, it will be your responsibility to maintain meticulous records of warranties, software installations, user manuals, and software details to ensure accurate and up-to-date information is readily available when needed. The ideal candidate for this position should possess a bachelor's degree in Electronics, Electrical, or Instrumentation. Relevant experience in the field totaling at least 3 years is required to excel in this role. Proficiency in English is essential for effective communication with clients. This is a full-time position requiring day shift availability. In addition to a competitive salary, some of the benefits you can expect include cell phone reimbursement, leave encashment, and Provident Fund contributions. An annual bonus is also part of the compensation package. The work location for this position is in Ambad, Nashik, Maharashtra. Candidates must be able to reliably commute to this location or plan to relocate before starting work. If you meet the qualifications and are looking to join a dynamic team, we encourage you to apply for this exciting opportunity.,

This is a full-time on-site role for a Customer Support Executive - Fresher located in Jaipur. You will be responsible for providing excellent customer support, ensuring customer satisfaction, and offering online support. Your day-to-day tasks will include addressing customer inquiries, troubleshooting technical issues, and maintaining effective communication with clients to promptly resolve their concerns. To excel in this role, you should possess Customer Support, Customer Service, and Customer Satisfaction skills. Additionally, having Online Support and Technical Support skills will be beneficial. Strong problem-solving abilities, attention to detail, excellent verbal and written communication skills, and the ability to work effectively in a team environment are essential for success in this position. Basic technical knowledge and proficiency in using support tools and software are also required. While a Bachelor's degree in any field is preferred, the most crucial qualifications for this role are your customer-centric approach, technical aptitude, and communication skills. If you are a proactive individual who enjoys helping others and solving problems, this role could be a great fit for you.,

Job description Hello Candidates, Desnor Destination is hiring for Work From Home Chat/Voice process. Grab the opportunity at earliest!! Roles & Responsibility Resolving queries of customers via chat. Ensuring customer satisfaction. Responding to customer's chat within time frame. Eligibility Grad/Undergrad both can apply Freshers and experienced both are eligible Excellent communication skills required Only immediate joiners required CAN DO PART TIME/WORK FROM HOME BASIC KNOWLEDGE OF COMPUTER ANY GENDER CAN APPLY NO TARGET NO BOUNDATION. NEED GOOD TYPING APPLICANT. Job Type: Part Time Job (Work From Home Job) Salary: 15000.00 to 30000.00 /month Education: fresher and Experienced can Apply. Contact Person- Shakir Ali (HR) Contact No- 935O382OO8 (Send WhatsApp Msg Also) Calling Time- 10 to 6 Note- This Job is Only For Delhi/NCR Candidates. Other City Candidates is Not Allow for this Job.

You should have strong Customer Support, Customer Satisfaction, and Customer Service skills. You should be experienced in Online Support and Technical Support. Your written and verbal communication skills should be excellent. You must have the ability to multitask and prioritize tasks effectively. Strong problem-solving and decision-making skills are required. You should be able to work well in a team environment. A Bachelor's degree in Business Administration or a related field is preferred. Experience in the healthcare industry is a plus. Freshers are also welcome to apply. This is a Full-time job opportunity with benefits like Leave encashment and Provident Fund. The work schedule is from Monday to Friday with a Night shift. Night Shift availability is preferred. The work location is in person.,

Need graduate freshers only for international chat process Excellent communication skills required both side cabs salary upto 22-23k in hand (ctc 25k) Rotational shifts and offs 5 days working Location: Gurugram Face to face interviews only, Interested may contact or dm: Taranpreet kaur: 7217649106

As a Client Support Executive at ProntoSys located in Thane, you will be responsible for delivering exceptional customer service and technical support to ensure customer satisfaction. You will engage with clients through various channels such as phone, email, and chat to address inquiries and resolve issues efficiently. Your role will involve account management tasks like setup, billing, and service inquiries, along with collecting and analyzing client feedback to identify areas for improvement. Key Responsibilities: - Respond promptly to client inquiries via phone, email, and chat. - Troubleshoot and resolve client issues efficiently, escalating when necessary. - Assist clients with account management, including setup, billing, and service inquiries. - Collect and analyze client feedback to identify trends and areas for improvement. - Maintain accurate records of customer interactions and transactions in our CRM system. - Collaborate with cross-functional teams to enhance product offerings and customer satisfaction. - Educate clients about our products and services, ensuring they maximize their value. To excel in this role, you should possess a Bachelor's degree or equivalent experience, along with a minimum of 1 year of experience in customer support or a related field. Strong communication skills, both verbal and written, are essential, along with proven problem-solving abilities and a customer-centric approach. Familiarity with CRM software and basic technical knowledge of our solutions would be beneficial. You should also demonstrate the ability to work well under pressure and manage multiple priorities effectively. Join ProntoSys to be part of a global Digital Marketing Company that specializes in a comprehensive range of digital marketing services, driving results and helping brands reach their maximum potential in the digital era.,

You will be joining Vee Healthtek as a Customer Support Executive in the medical billing department, working full-time during night shifts at our Pune office. In this role, your primary responsibility will be to provide exceptional customer support, ensuring high levels of customer satisfaction by offering online and technical support to our clients. Your qualifications should include strong skills in customer support, customer satisfaction, and online support. Additionally, you should possess excellent verbal and written communication skills, along with problem-solving and analytical abilities. The ability to work night shifts is essential for this position. While previous experience in medical billing is considered a plus, it is not a mandatory requirement. A Bachelor's degree in a relevant field will be beneficial for your success in this role. If you are looking for an opportunity to contribute to a dynamic and innovative healthcare organization, we invite you to apply for this challenging and rewarding position at Vee Healthtek.,

Lead and manage a team of Online IT Support. Provide end-to-end technical support and ensure service delivery at the client side. Deliver real-time online support to resolve IT-related queries and issues. Ensure timely renewals of IT services. Required Candidate profile Collaborate with the sales team by providing technical data, usage reports and client feedback. Coordinate and assist in product demos and online presentations for potential and existing clients.

You will be working as an Inside Sales Executive at SSRA, located in Rampur. Your primary responsibility will be to engage with potential customers, provide excellent customer support, ensure customer satisfaction, offer online support, and deliver technical assistance. Your daily tasks will include responding to customer inquiries, resolving issues, and maintaining records of client interactions. It is crucial for you to work closely with the sales team to drive revenue growth and maintain strong customer relationships. To excel in this role, you should possess strong customer service, customer support, and customer satisfaction skills. Experience in providing online support and technical assistance is essential. Excellent communication and interpersonal skills are required to effectively engage with customers. You should be able to work both independently and as part of a team, demonstrating strong problem-solving abilities and attention to detail. Any prior experience in sales or a related field will be considered a plus. A Bachelor's degree in Business, Marketing, or a related field would be beneficial for this position. SSRA is a trusted partner that specializes in simplifying complexities and delivering end-to-end solutions across BPO & KPO, Consultancy, and Immigration Services. By offering tailored services, we empower individuals and businesses, guiding immigration journeys, providing expert business consulting, and high-quality customer support solutions. Our commitment to reliability, innovation, and integrity ensures that we deliver solutions that drive you forward.,

As a Customer Support Executive at Zybra Private Limited, your primary responsibility will be to ensure that our clients receive exceptional support for our automated accounting software. Your expertise in accounting software and GST, along with your effective communication and problem-solving skills, will be crucial in delivering top-notch service to our customers. Your proficiency in MS-Office and computer skills will enable you to navigate our systems seamlessly and provide timely solutions to customer queries. You will be expected to utilize your Customer Support, Customer Service, and Customer Satisfaction skills to address client needs effectively. Experience in managing Online Support and providing Technical Support will be beneficial in this role. Excellent communication and interpersonal skills are essential for building strong relationships with clients. Your problem-solving abilities and quick thinking will be instrumental in resolving customer issues promptly. The ability to work both independently and collaboratively as part of a team is necessary for success in this position. Previous experience in finance or business-related fields will be advantageous. A Bachelor's degree or equivalent experience in a relevant field will be beneficial for this role at Zybra. Join us in our mission to provide businesses with a powerful, automated accounting platform and help create a thriving ecosystem for all stakeholders.,

As a Customer Support Executive at Sanskrutihomes, you will play a crucial role in ensuring customer satisfaction through effective problem-solving and assistance. Based in Jaipur, you will be responsible for managing daily customer interactions, addressing inquiries, providing technical support, and maintaining high levels of customer satisfaction. Your excellent communication skills, both written and verbal, will be essential in handling challenging situations and ensuring a positive customer experience. To excel in this role, you should possess Customer Support, Customer Service, and Customer Satisfaction skills, along with experience in Online Support and Technical Support. Proficiency in using customer support software and tools is required, as well as the ability to work both independently and as part of a team. While previous experience in a customer support role is beneficial, a Bachelor's degree or equivalent experience in a related field will also be considered. This is a full-time on-site position with a day shift schedule. Fluency in English and Hindi is preferred, and the work location is in person at our Jaipur office. If you are passionate about delivering exceptional customer support and have the necessary qualifications, we encourage you to reach out to us at +91 7737443896 for further discussions. Join us at Sanskrutihomes and be a part of a team that elevates comfort and style through luxurious loungewear designs.,

As an Application Engineer, you will be responsible for executing action plans to achieve set targets effectively. This includes optimizing resource utilization, developing competencies for application engineers, and managing receivables. You will also be involved in performing promotional activities such as trainings and demos, providing online support to customers, and preparing Standard Operating Procedures (SOPs). Furthermore, you will conduct component inspection cycle time studies, deliver customer trainings on CMM operations, and handle customer visits for technical issues and concerns. Additionally, you will be responsible for demoing CMM maintenance, inspecting components, and providing training services. It is essential to provide monthly feedback on application case studies, attend trainings as per the yearly calendar, and review with your immediate superior regularly. Maintaining data security, business confidentiality, customer data protection, and following disciplinary measures are crucial aspects of this role. You will also need to adhere to ISO documentation standards and generate reports for Management Information System (MIS). This is a full-time position with benefits including food, health insurance, life insurance, paid sick time, and Provident Fund. The work schedule is during day shifts with a fixed shift, and the job location is in person.,

Role Description This is a full-time, on-site role for a Customer Support Executive located in Bengaluru. The Customer Support Executive will be responsible for managing customer inquiries, providing online and technical support, ensuring customer satisfaction, and delivering exceptional customer service. Daily tasks include responding to customer questions, troubleshooting issues, and collaborating with other departments to resolve customer concerns efficiently. Qualifications Customer Support and Customer Service skills Experience in Customer Satisfaction and handling Online Support Technical Support skills Strong communication and interpersonal skills Ability to work independently and handle multiple customer interactions simultaneously Experience with CRM software and customer service platforms is a plus Bachelor's degree or equivalent experience in a related field Location: HSR Layout Work Week: 6 days

Join KritiLabs and become part of a collaborative culture where diverse professionals work together to achieve common goals. Our team values collaboration, inspiration, and support, providing you with opportunities for personal and professional growth. We are dedicated to helping our employees develop through training, mentorship programs, and career development initiatives. At KritiLabs, you will have the chance to work on innovative projects that challenge conventional thinking and drive innovation. We believe in maintaining a healthy work-life balance and offer flexible work arrangements to support our employees" needs. In addition, you can enjoy a comprehensive benefits package, including health insurance, retirement plans, paid time off, and more. We are looking for Electronics Engineers to join our team and provide online support for device maintenance and replacements at various operational locations. The ideal candidate should have a good understanding of electronics engineering concepts, with a degree in Electronics/EEE/Mechatronics (BE or Diploma). You should have 1 to 2 years of experience, excellent communication skills in English, Hindi, and additional languages such as Malayalam, Telugu, or Kannada. Experience in team collaboration is an advantage, and the ability to learn and train operations team members based on product knowledge is essential. If you are passionate about making a difference and driving positive change in the field of electronics engineering, consider joining KritiLabs. We believe in fostering a dynamic, innovative, and inclusive work environment where your contributions are valued and celebrated. Location: Chennai & Delhi Qualification: 1 to 2 years Experience, Graduation Apply now to be part of our team and contribute to our mission of innovation and excellence.,

We are conducting a scheduled hiring drive for the position of Sr. Technical Support Engineer Technical Support Process on Friday, 11th July 2025 at ActioHX Solutions Pvt. Ltd., Aundh, Pune. Note: Only shortlisted candidates will be invited for the interview. Last date to apply: 10th July 2025, 2:00 PM Mandatory Details: Total Experience: Relevant Experience: Current CTC Expected CTC Notice Period Available for F2F interview on 11-Jul-25 (Y/N): Please find the key details below: Experience: 1 to 2 years Work Location: Pune (Work from Office) Key Skills: Hardware knowledge, troubleshooting desktops/laptops/servers, ticketing tools, English communication, multitasking. Other: Flexible to work on holidays & shifts. Detailed JD attached for reference. Looking forward to suitable profiles. Skills required: Computer Hardware Knowledge is mandatory. Should be well versed with functioning and troubleshooting Desktops, Laptops & Servers. Should know the terminology used. Candidate should read, write, and understand English. Candidate should be able to multi-tasks. Roles & Responsibilities: Comprehend and audit tech support activities pertaining to computer hardware warranty parts dispatches. Provide L2 support to team members for tech support case log audits through email & chat. Reviewing web-based dispatch Orders and processing as per set guidelines. Comprehending Troubleshooting notes on dispatch Orders and relating it with parts requested. Validating troubleshooting and correctness of the orders. Experience in ticketing tool. Experience/Willing to work in providing online support. Compliance with company policy, process policy and procedure. Other Requirements: Candidate should be flexible for working on Indian Holidays. Schedule Adherence. (Be on time for shift) and flexible to work on any day of the week, in any time window as per the shift assigned and on Indian holidays. Should be interested in building a long-term career with the company. Qualification: BE/B.Tech /Graduation (in relevant discipline).

The individual would work with worldwide refineries while based in Gurgaon. This is a data scientist role in which the person will provide online technical support (troubleshooting) to global refineries, with shift times determined by the refinery's location. It could be the early morning, late night, day, or evening shift. (Rotational shift). For Female Only 7 am - 3 pm and 9 am 5 pm shift Role & responsibilities Be agile, innovative, and customer-focused. Review operations with customers and assist with defining and quantifying customer benefits Monitoring different UOP technologies process and identifying areas for improvement/optimization and assets requiring enhanced focus. Provide readily available technical solutions/ work to get the solution to our customers. Initial triage of technical issues with the escalation process to TS. Proactively communicate insights from trends, establish patterns, diagnostic investigations, and solutions to prevent future issues. Ensure upkeep of all solutions by troubleshooting the PM/PTA/PRA/POA/Benchmarking /Future Solutions on time to ensure high on-screen availability of the running solutions Apply data mining to handle unstructured data to derive technical insights. Perform descriptive and inferential statistics to summarize datasets. Derive problem statement from ambiguous data, create a hypothesis, use analytics technology and tools to test hypothesis and form conclusions Analysis of large amounts of historical data, determining suitability for modeling, data clean-up and filtering, pattern identification, and variable creation, applying automated predictive analytics. The focus is to support products, systems, and solutions through designing and developing pipelines. Work with the team to innovate - next-generation BIG DATA monitoring tools (Analytics using exception-based /Artificial Intelligence/Machine Learning) and build an operation dashboard for the GSC's sustainability & efficient operation. Align with the Intention of the LST Business and ensure collective commitment to the GSC's Key results. Part of 24* 7 Operation of GSCCC Digital Insight Working in a 24*7 Shift is an integral part of this role. Work with GSCCC Operation leader closely to make GSC a Center of Excellence Preferred candidate profile BS degree in Chemical Engineering. 3-9 Years of experience in chemical plant operation . Add on advantage experience Data Science, Data Analytics Must - Oil and Gas, refinery, Petrochemical industry . Excellent verbal, written, and interpersonal communication. Knowledge of Data Science Open Source is added plus. Proficiency in computer applications with an emphasis on Data Analytics & Data Science is desirable. This role may require global customer-facing and internal/external travel, up to 10% of the time. Flent in English communication.