9938 Customer Satisfaction Jobs - Page 27

Role Overview: As a Senior Inside Sales Representative at Tokyo AnalyticX, you will play a vital role in driving sales efforts and ensuring customer satisfaction. You will be responsible for generating leads, managing customer accounts, and providing exceptional customer service. Your daily interactions with clients will involve identifying their needs and developing sales strategies to achieve targets. Key Responsibilities: - Generate leads and manage customer accounts - Provide exceptional customer service - Identify client needs and develop sales strategies to achieve targets Qualifications Required: - Strong Inside Sales and Lead Generation skills - Customer Service, Customer Satisfactio...

As a Client Coordination Specialist at Qrolic Technologies, your role will involve managing client relationships to ensure customer satisfaction and enhance the overall customer experience. You will be responsible for handling customer service inquiries, facilitating communication between clients and the internal team, and addressing client needs promptly and efficiently. Key Responsibilities: - Manage client relationships to ensure customer satisfaction - Handle customer service inquiries and address client needs promptly - Facilitate communication between clients and the internal team - Enhance the overall customer experience - Work effectively in a team and manage time efficiently - Demon...

You will be responsible for providing analysis of complex security threats and incidents to ensure proper notification, identification, escalation, and remediation of security-related threats and breaches. Working in partnership with cross-functional teams, you will provide timely support on threats, vulnerabilities, and exploits across the industry. - Provides support to the Security Services team, with a high attention to detail - Researches, analyzes, and documents findings - Coaches and reviews the work of other team members - Analyses events generated from IDS, log-based alerts, SIEM alerting, and endpoint detection tools - Manages a designated set of alerts and tickets and assists with...

Job Ref 49005 Job Title Sales Assistant Job Type Part time Location: Centra College Square Salary On Application Closing Date For Applications 12-09-2025 Job Description Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise, The Ideal Candidate Will Have/be Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Customer driven Previous customer service experience is an a...

Job Description As a (soon-to-be) hospitality professional, you might be dreaming of the opportunity to manage your own restaurant Well, this internship comes pretty damn close! As a Management Trainee, you will be responsible for the daily operations and work on projects together with the Management Team, This is probably one of the most challenging and rewarding internships that you will come across, When you are on shift, you will support your team(s) wherever possible in our three restaurants: Bar Kantoor, The Lobby Fizeaustraat and The Lobby Nesplein Rush hour during breakfast or an unannounced birthday in our barYou've got it covered Big complaint from a guestYou know how to turn their...

Juspay is Indias foremost end-to-end payments stack We are a SaaS-unifying aggregation layer interconnecting banks, networks, acquirers, gateways and processors for merchant payments We create value by enabling seamless checkouts, increasing conversion rates, enhancing the purchase experience and bringing cutting edge innovation in partnership with banks & networks We've been building together since 2012 and are trusted by customers including Amazon, Jio, Ola, Swiggy, Flipkart, Vodafone and more We're excited to be growing a team as diverse and creative as the millions of people we reach, and a company where everyone can thrive, About the role : Our team is looking for an Associate Program M...

About The Opportunity Role: Key Account Management Acquisition Level: Assistant Manager/Deputy Manager Reporting To: Director Corporate Channel Location: Gurgaon About The Function MyBiz, a corporate travel management platform by MakeMyTrip, provides a customizable, real-time self-booking system that seamlessly integrates into a companys structure to deliver convenience, transparency, savings, and the power of choice Over the last 5 years, we have onboarded 50,000+ prominent corporates who are benefiting from our seamless platform and achieving significant savings, About The Role As an Account Manager at MyBiz MakeMyTrip, you will be responsible for building andmaintaining strong relationshi...

Role: Assistant Manager Holiday Sales Level: Assistant Manager Reporting To: Associate Director Holiday Sales Location: Gurgaon About The Function With a deep understanding of Indian consumers' travel preferences, the MMT Holidays team curates a wide array of holiday packages for destinations across the globe, As a leading name in the leisure travel space, MMT Holidays serves over 3 lakh travelers annually Our offerings span both domestic and international markets, covering more than 50 destinations worldwide With a strong focus on delivering seamless and memorable travel experiences, we have become a trusted choice for holiday packages among Indian travelers, Complementing this is our Holid...

About The Opportunity Role: Customer Experience Post Sales Operations Level: Senior Manager/ Associate Director Reporting To: Director Customer Experience Location: Gurgaon About The Function Our Customer Experience team is dedicated to elevating every interaction with our customers By enhancing customer satisfaction, minimizing customer effort, and driving strategic initiatives, the team ensures seamless post-sales experiences The team also focuses on executing key projects that create meaningful improvements, fostering long-term customer loyalty and advocacy, About The Role The incumbent will be responsible for delivering a seamless, high-quality, and personalized customer experience post-...

As the Head of Customer Services at Oxford University Press (OUP), you will play a crucial role in shaping the customer experience journey and driving operational excellence. Your primary responsibility will be to lead a high-impact team that serves as the main interface between OUP and its customers. This strategic leadership opportunity is ideal for professionals who are passionate about customer satisfaction, digital transformation, and continuous improvement. You will be joining a mission-driven organization that values innovation, collaboration, and service. Key Responsibilities: - Lead and develop the Customer Services team to deliver efficient, timely, and high-quality service. - Alig...

As an Associate Manager-Acquisition (Current Account) at IDFC FIRST Bank, you will play a crucial role in acquiring new current account customers and nurturing long-lasting relationships with them. Your responsibilities will include identifying potential customers through various channels, conducting sales meetings to understand their banking needs, and proposing suitable current account solutions. Building strong customer relationships, achieving sales targets, and cross-selling other banking products are key aspects of your role. Key Responsibilities: - Acquire new current account customers and maintain relationships with them - Generate leads through referrals, cold calling, and networkin...

You will be part of a dynamic team as a Business Development Manager - Technical Sales/Robotics Training with the responsibility to promote cutting-edge educational solutions in the areas of Robotics, STEM, AI, and Experiential Learning to various educational institutions, schools, colleges, and CSR partners. This role requires a blend of technical expertise, client interaction skills, and sales acumen. As a key member of the team, you will play a vital role in expanding B2B partnerships, conducting product demonstrations, and maintaining long-term relationships with clients. - Develop strategic partnerships - Manage the complete sales process - Conduct effective product demonstrations - Ens...

As a Customer Conversation Specialist in Surat, your main role will involve engaging with customers, addressing their inquiries, and ensuring their satisfaction to maintain positive customer relationships. Your daily tasks will include handling inquiries, resolving complaints, and proactively addressing issues to create a positive customer experience and uphold the company's reputation. Key Responsibilities: - Engage with customers to address inquiries and concerns - Resolve complaints and proactively address any arising issues - Provide exceptional customer support to maintain positive relationships - Uphold the company's reputation through effective communication and problem-solving skills...

As a full-time Customer Service Representative based in Puri, your role will involve the following key responsibilities: - Handling incoming customer inquiries and providing accurate information promptly - Resolving customer issues to ensure high levels of customer satisfaction - Responding to customer communication channels such as calls, emails, and live chats - Adhering to customer service policies, documenting interactions, and escalating complex issues - Contributing to continuous improvement initiatives to enhance customer service effectiveness To succeed in this position, you should possess experience in Customer Service and Customer Support, emphasizing Customer Satisfaction. Strong ...

Role Overview: You will be responsible for achieving the collections target in the assigned area while ensuring that SOPs and legal norms are followed as per process and organizational policy. Your core responsibilities will include managing the assigned portfolio to achieve expected resolution, updating trail/feedback in the system and reporting to respective stakeholders, resolving NPA reversals and Write off recoveries through personal visits, and initiating and executing legal tools such as Warrants execution under Section -138/ Section -25 and timely execution of Sarfaesi. Additionally, you will be required to coordinate with the Legal team/Lawyers for timely filing of Sec 14 and obtain...

As an ideal candidate for this role, you will have a Diploma in engineering specializing in Mechanical, Electrical, or Electronics. You may be a Fresher or possess one to two years of experience in sales and service. Your key responsibilities will include: - Delivering technical presentations, product demonstrations, and proof-of-concept (POC) proposals to showcase product features and benefits. - Assisting Managing Partner/Partner with the technical aspects of the sales process by providing product knowledge and supporting negotiations. - Providing pre-sales technical support and post-sales support to ensure customer satisfaction and troubleshoot issues. - Acting as a bridge between custome...

As a Cluster Head-Prime in the Branch Banking department, your role will involve overseeing the operational aspects of branches, including distribution operations, customer service, administration, and sales. You will guide Branch Managers in assessing local market conditions, identifying sales opportunities, and developing forecasts and business plans to contribute to larger branch banking channel objectives. Your key responsibilities will include: - Managing budgets and allocating funds appropriately - Identifying areas of improvement and proposing corrective actions to meet challenges and leverage growth opportunities - Sharing knowledge with other branches and headquarters on effective p...

As a Sales Manager at Breakout, you will play a crucial role in driving the company's sales targets for parties and events. Your key responsibilities will include: - Developing and implementing strategic sales plans. - Building relationships to secure new business opportunities. - Collaborating with the marketing team on lead generation campaigns. - Negotiating and closing deals with clients. - Ensuring customer satisfaction and retention. You will also be responsible for providing regular reporting and updates on sales activities and results to the management team. Breakout is Bangalore's first and only interactive and immersive real-life escape game. As a part of the team, you will embark ...

Role Overview: As an Associate Manager-Acquisition (Household) in the Branch Banking department, your main focus will be on acquiring new customers for the bank's savings accounts. You will need to identify potential customers, engage with them through various channels, and effectively communicate the benefits of the savings products to secure sales. Building and maintaining long-term relationships with customers to ensure their satisfaction with the bank's services will also be a key part of your role. Key Responsibilities: - Acquire savings accounts within the identified segment and generate references from the specified catchment area. - Maintain a high standard of customer acquisition by...

You have an exciting opportunity as an Area Sales Manager with a leading Building Material Company based in Vishakapatinam, Andhra Pradesh. As the Area Sales Manager, you will be responsible for managing sales activities related to various building materials, focusing on Channel Sales and Projects Sales. The ideal candidate should have a Bachelor's Degree qualification and a minimum of 6 years of relevant industry experience. **Roles and Responsibilities:** - Develop a business development strategy emphasizing project work and customer satisfaction. - Conduct business development meetings with potential clients. - Expand business within the designated territory by engaging with Contractors, ...

As a Solution Sales Executive, your role involves identifying client challenges and providing personalized technical service plans tailored to meet their specific needs. Your main focus will be on understanding the technical problems faced by clients and recommending suitable monthly or annual support plans to address those challenges. To succeed in this position, you will need to achieve key performance indicators (KPIs) such as revenue targets, conversion rates, and ensuring high levels of customer satisfaction. Key Responsibilities: - Conduct thorough discovery by asking pertinent questions to gain insights into the clients" technology issues. - Propose and effectively close deals related...

As the Manager Process Excellence (Black Belt), you play a crucial role in facilitating process/performance improvement activities and enhancing quality scores by utilizing Lean Six Sigma methodologies. You will collaborate closely with the senior manager on projects aimed at driving automation, enhancing processes/quality, promoting standardization, developing SOPs, and boosting customer satisfaction. - Lead a small team of analysts for different projects. - Work in conjunction with senior managers, process owners, and subject matter experts to define improvement goals and areas for enhancement. - Responsible for tasks such as data collection, performance analysis, and monitoring project pr...

Join our Tamil Voice Process team in Chennai! Handle customer calls in Tamil/English, resolve queries, ensure satisfaction. Freshers welcome with training. Call HR Tamilmani 8148439052 Required Candidate profile Experience: 0-2 Years Location: Chennai (thousand light/ Royapettah/ Perungudi). Education: 12th Pass / Any Graduate. Shift: Day Shift | Immediate Joiners Preferred. Contact:Tamilmani HR -8148439052. Perks and benefits PF, ESI, INCENTIVE

Role & responsibilities Research prospective accounts in MNCs, pursue leads and follow through to a successful agreement. Collaborate with sales team to develop mutually beneficial proposals, negotiate contract terms and communicate effectively with stakeholders. Understand business, rolling projects, product lines, needs of our customers and targeted market. Prepare MNCs account sales forecasts for the region, for all products. Actively monitor market trends, Competition activity and evolve promotional strategy. Ensure clear and clean transactions with transparent information on MNC accounts. Strong ability and focus on Payment Collection/debt management. Preferred candidate profile You sho...

Job description Audit Voice Calls to ensure adherence to set Transaction Handling Guidelines Audit Customer responses received through surveys to identify improvement areas Conduct daily briefings, refresher sessions on regular basis Make recommendations to help reduce errors, and improve revenue generations Escalate unresolved issues to relevant teams, and work with them to resolve the identified issues Assist in implementing changes or modifications to the Quality Assurance department s evaluation process Analyze the root causes for the defects identified through the audits using basic quality tools Report, accurately promptly, the root causes of the defects to the business units Analyze t...