5510 Customer Retention Jobs - Page 7

Multi-Channel Client Engagement: Deliver high-quality support across email, chat, WhatsApp, and phone, with a focus on B2B and fintech-related inquiries. Complex Issue Resolution: Take ownership of escalated or high-complexity cases, ensuring timely and accurate solutions in line with compliance and operational guidelines. Customer Advocacy: Act as the voice of the customer within the organization, providing structured feedback to product, compliance, and operations teams. Dissatisfaction Management: Handle sensitive interactions with dissatisfied clients (including C-level stakeholders) with empathy and professionalism, driving positive outcomes. Process & Knowledge Contribution: Document r...

Provide excellent customer service to TriNet clients and worksite employees in various areas of subject matter expertise; including payroll, benefits and human resources related inquiries. Works to resolve customer issues and inquiries via phone, email, chat and service cases. Ensures proper triage, escalation and effective resolution of more complex inquiries to the appropriate subject matter expert Documents all customer interactions in the CRM system (Salesforce) Manages open cases in CRM system to resolution in shortest possible timeframe while keeping customers regularly informed of status and anticipated resolution timing. Responsible for consistently meeting established key performanc...

ExcelR Solutions is looking for Key Accounts Manager to join our dynamic team and embark on a rewarding career journey A Key Accounts Manager is responsible for managing and nurturing relationships with key clients or customers of a company Their primary focus is on building long-term partnerships, maximizing customer satisfaction, and driving business growth within the key accounts Here are some key responsibilities and tasks associated with the role of a Key Accounts Manager:Relationship Management: Developing strong relationships with key clients by understanding their business needs, goals, and challenges This involves regular communication, conducting meetings, and building rapport with...

Role & responsibilities Greetings from Innov Ultra Hiring for International Voice process - Customer Service Should hold excellent command over english. Complete night shift. 5 days working with 2 rotational week off Two way cab facility- pick up & drop Location boundary - within 25 kilometers of Kovilambakkam Undergraduates can apply Reach out to HR Anjali - 8583029467 Salary for freshers (non voice)- 3 LPA Salary for freshers (voice)- 3.2 LPA Salary for Experienced (1 year & abv of doc exp in intl bpo) - 4,00,000 LPA - 4,30,000 Preferred candidate profile Should hold excellent command over english. Undergraduates can apply Should be able to join the team immediately. Reach out to HR Anjali...

BRANCH MANAGER Branch Banking KRAs Enhancement of deposit pool from customers. Establishing standards and delivery of service. Sale of non-deposit products. Cross selling targets progressively. Sale of Mutual Fund and Insurance products. Fee income. Branch administration. Regulatory compliance. Manage productivity, morale of branch personnel Overall responsible for break-even and P&L of branch EXPERIENCE Overall 10 years of Banking experience; out of which 3-4yrs in Retail Liabilities Must have had Sales experience and exposure, preferably of Liabilities products In-depth understanding of ficial instruments, markets and macro - micro economic processes Ability to carry along all the units in...

Executive/Sr Executive|| Tele Job|| Referral Job Job Description: Position holder will be an individual contributor Build and manage productive, professional relationships with clients using telephonic and/or video conversations Ensure clients are using and deriving benefit from IndiaMART Ensure products/services in clients e-catalog are accurately defined Prompt resolution of client complaints Assist the field sales team in achieving revenue and client retention targets by systematic follow up & time bound closures Daily 10-12 meaningful telephone/video calls with clients Experience Range: 1 - 5 years Educational Qualifications: Any graduation ,or MBA/PGDM Job Responsibilities: Client handl...

Job Description If you have travelled in India, taken a route to anywhere around this great nation, chances are you ve driven with us. For over four decades now, Maruti Suzuki cars have been going places. A Joint Venture Agreement with Suzuki Motor Corporation of Japan in 1982 laid the foundations of Maruti Suzuki that we all see today. Today, Maruti Suzuki alone makes more than 2 million Maruti Suzuki family cars every year. We drive up head and shoulders above every major global auto company. We have built our story with a belief in small cars for a big future. The Maruti Suzuki journey has been nothing less than spectacular. We are looking for Territory Service Manager, for a full-time ro...

About Bharat Banking B2C Farmer Funding Farmer funding team aims to provide timely credit facilities to farmers, meeting all their cultivation, farm maintenance, consumption and investment needs by offering various loan products like KCC (Kisan Credit Card), Kisan Samarth (ODSAM) and ODCON. About the Role: The Portfolio team member is responsible for maintaining the portfolio health and ensuring that the irregularities are at its minimal. Key Responsibilities To drive the following objectives through the field teams & Support Teams viz. Credit, Collection, Operations, Product, BIU. Deepen the existing relationships by driving Enhancement and cross selling of the Banks Liability products & Se...

Hiring for Fortune 500 companies UG/Freshers- Salary Range 20k to 30k in hand Experience Candidature - salary range 30k to 50k in hand Unlimited, Uncapped incentive Both side cabs, 24/7 shifts limited opportunities available Mob:-Shrutii 99583 71382 Required Candidate profile Looking for candidates with excellent communication skills and immediate joining. Graduates/Undergrads with experience in Customer Service, Sales, or Support preferred. Gurgaon location. Perks and benefits Uncapped Incentives and Both Side Trasportation.

We are Hiring for Customer Service Executive / Key Accout Manager For Vikroli Location Need Immediate joiner - with excellent communication , client facing role , customer centric . Customer Success Partner (Temp role for 7-8 months) Role Overview We are seeking a dynamic Customer Success Partner to drive customer satisfaction, strengthen relationships, and ensure seamless execution across ocean and logistics services. This role is pivotal in managing key accounts, supporting sales, and delivering best-in-class solutions tailored to customer needs. Key Responsibilities Own and nurture relationships with assigned customers, ensuring strong engagement and high win conversions. Manage ocean and...

Role & responsibilities Managing office administration assets and upkeep of the same. Agents Contracting New Business Processing Banking of Initial & Renewal Premium Managing Petty cash & vendor payments Retention of Surrender Requests Execution of all Service Requests - Post Policy Issuance Reverting on customer queries and complaints Maintaining high NPS Scores Life and Health Claims processing Handling compliance issues Audit Rating Preferred candidate profile Graduate / Post-Graduate in any discipline. 2-3 years experience handling front end customer services Knowledge of service quality is required

Role & responsibilities Managing office administration assets and upkeep of the same. Agents Contracting New Business Processing Banking of Initial & Renewal Premium Managing Petty cash & vendor payments Retention of Surrender Requests Execution of all Service Requests - Post Policy Issuance Reverting on customer queries and complaints Maintaining high NPS Scores Life and Health Claims processing Handling compliance issues Audit Rating Preferred candidate profile Graduate / Post-Graduate in any discipline. 2-3 years experience handling front end customer services Knowledge of service quality is required Language's Required English Hindi

JD For SAM - Student Account Manager Job Summary: As a Student Account Manager (SAM) at Vedantu, you will be at the forefront of driving student success and ensuring parent satisfaction. This role involves end-to-end relationship management with parents, supporting their journey through prompt communication, issue resolution, and a focus on student learning outcomes. You all work closely with internal teams including teachers, operations, and sales to deliver a seamless experience. Following is a detailed job description 1. Parent Relationship Management Build and nurture strong, trust-based relationships with parents. Proactively address parent concerns and ensure all queries are resolved p...

Responsibilities: * Manage customer queries via phone, email & chat * Collaborate with teams on product improvements * Provide exceptional customer service at all times NOTE: Apply only if you are fluent in english speaking Accessible workspace

Responsibilities: • Develop and maintain a comprehensive understanding of all applicable regulations. • Monitor changes in applicable regulations and advise management and technical team of necessary changes to ensure continued compliance. • Conduct regulatory market research and analysis to identify trends, opportunities, and competitive landscape. • Handling client technical queries and converting to business. • Manage and negotiate with client, quotation and agreements with clients and partners. Participate in industry events, conferences, and trade shows to promote the company and its services. Need based travel is required to be done. • Identify and develop business opportunities that d...

9545686048Process :- Telecaller, Inbound, Outbound Calling Qualification :- HSC Pass Work From Office Shift Time: 9.00 AM To 6.00 PM Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 10,000 in-hand to 15,000 in hand + incentives. Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How To Apply..? To Scheduled Your Interview Call Or WhatsApp HR Vedanti:-9545686048

To promote direct sales of our 4G LTE GPRS Router solution. Gather relevant information, which may be instrumental in deciding what places to target and the penetration levels in the assigned territory.

Position:- Inbound And Outbound Voice Process Department:- Customer Service, Inbound, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary :- 16,000 k in hand + Unlimited Incentive Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How To Apply:- To schedule your interview Call or WhatsApp HR Dhanshree - 9765799435

Process: SBI GI Renewal (Voice Process) -MIN 1 year Exp Mandatory -Good communication skills -Salary: HSC+1 year Exp - 17k inhand 22k CTC -Graduate+1 year Exp - 18k inhand 23k CTC -Rotational Weekly off / 6 days Working -Shift: 9am to 6pm Required Candidate profile Qualification: Hsc pass To any Graduate Location: Thane Belapur road, Rabale East, Navi Mumbai 400701 Contact more details: (Call /Whatsapp) HR Akshada - 9822472894 Perks and benefits High salary Package with supportive team members!

Responsibilities: * Manage customer relationships through effective communication and issue resolution * Drive product sales by identifying opportunities and building rapport with customers

No 1 Bank is hiring Graduates for below role Video KYC Officer Phone Banking Officer Service Assurance team Social Media Escalation Outbound NRI Customer Service Virtual Care Officer Retail lability-outbound Sale Call 8779281301 yogesh www.hyfly.in Required Candidate profile Tele Sales with good comms Graduation is mandatory Immediate joiners Executive is responsible to to engage with New to Bank + Existing customers of the Bank further Cross Sell Products of the Bank

Duties and responsibilities Monitoring the generic works doing from Information desk: handling customer complaints, mail approval, addressing any kind of customer queries with prompt reply. Stock maintaining and monitoring: collecting and submitting vouchers to and fro from accounts bank and providing desk for publishing in app. Generic works with HO team: New feature additions, bugs reporting and resolving Reports generation and Data mining: data should be properly analyzed to generate results from data, Redemption reports comparison etc. Budget and loyalty calendar preparations Customer engagement programs Approval for all mail communication from desk and back end Monitoring the backend: f...

Company Description We suggest you enter details here. Role Description This is a full-time on-site role for a Sales Manager, based in Amroha. The Sales Manager will be responsible for leading and managing the sales team, developing and implementing sales strategies, achieving sales targets, and building strong relationships with clients. Additional responsibilities include market analysis, identifying new opportunities, and ensuring customer satisfaction and retention. Qualifications Proven experience in sales strategy development, target achievement, and team leadership Proficiency in client relationship management and customer retention Strong skills in market research and analysis Famili...

Extrovert callers needed to reconnect with Reconnect past Clients Informing about existing offers and scheduling meeting 6 days working, Sunday Off Extremely good Incentives behind each clicked client Wagle Estate location Incentives beyond salary. Sales incentives

Hiring for International Banking Process!! Grad Freshers can apply UG with 1 year of experience can apply Salary - 20.9k in Hand + 3500 MIV Exp- 27k in hand + 3500 MIV 5 days working/Both side cab 2 Roster off/Night shift Harshmeet :9810963815