2430 Customer Retention Jobs - Page 8

TATA HFL || Inbound || Customer Service || Customer Care Experience- fresher/experience Good communication skills Salary: 12k to 16k in hand Rounds of interview : HR, Ops, Client. Required Candidate profile HSC is mandate Job location - Millenium Business Park, Mahape, Navi Mumbai - 400710 Contact Details:- HR Namrata Contact No:- 8624868754

Process- One Assist Experience- fresher/experience Salary: 12000 to 16000 inhand for non lingaul Salary - 18000 for Tamil, kannada, telugu Week off- Rotational off Shift- Day Rotational shift Rounds of interview : HR, Ops, Client. Required Candidate profile HSC is mandate Job location - Ghansoli Contact Details:- HR Namrata Contact No:- 8624868754

* Manage customer queries via phone, email & chat * Providing training to clients on company's products * Collect client Feedback, satisfy them and make them retain * Maintain constant communication to ensure proper operations of the organization

Greetings From The Job Factory !!! Job Details - Process: International Voice Process - Work Location: Bangalore - Cab Service: Provided - CTC Details: 3 LPA to 6LPA - Shift Timings: Rotational shifts and rotational offs For More Details Call HR Gayathri@9538878905 gayathri@thejobfactory.co.in Eligibility Criteria - Qualifications: Any graduate, postgraduate, or undergraduate Fresher or experience can apply - Experience: Minimum 12 months of experience in international voice process (customer service experience required) Roles and Responsibilities - Customer Support: Interact with customers via inbound/outbound calls to resolve issues - Issue Resolution: Provide solutions to customer queries and concerns Desired Candidate Profile - Experience in International Voice Process: Mandatory requirement or Fresher - Customer Service Background: Only candidates with customer service experience will be considered - Technical Background: Not necessary, but international voice or technical background is preferred If you're interested in this role, you can reach out to the mentioned number on WhatsApp for further clarification. For more details Call HR Gayathri@9538878905 gayathri@thejobfactory.co.in

Role & responsibilities Managing office administration assets and upkeep of the same. Agents Contracting New Business Processing Banking of Initial & Renewal Premium Managing Petty cash & vendor payments Retention of Surrender Requests Execution of all Service Requests - Post Policy Issuance Reverting on customer queries and complaints Maintaining high NPS Scores Life and Health Claims processing Handling compliance issues Audit Rating Preferred candidate profile Graduate / Post-Graduate in any discipline. 2-3 years experience handling front end customer services Knowledge of service quality is required Language's Required English Hindi Punjabi

Hiring for International Customer Support (Voice / Chat / Semi-voice) Roles and Responsibilities Handle international customer calls, emails, and chats to provide exceptional customer service. Resolve customer queries related to products/services in a timely and professional manner. Minimum 6 months BPO experience Undergrad/Graduate Rotational Night Shifts | 5 Days Working Both-side Cabs CTC up to 30K | TH 26K | Incentives up to 7.5K Retention Bonus: 60K (as per policy) CONTACT: Kamya- 9084148502

Develop/manage B2B customers Contribute to NPD, pilot trial, launch Customer retention and repeat business Represent the company in industry engagements, trade shows/events Brand visibility/qualified lead generation Required Candidate profile Post graduates with 5+ yrs exp in B2B sales in FMCG/BFSI/Pharma/Speciality Chemicals Natives of Kerala Excellent communication in English & Malayalam Job location - Kochi, Kerala

1)Dmate(i.e. Trading Accounts acquisition) 2)Cold calling (i.e. Willing to work in open Market) 3)Responsible for achieving targets assigned by org. on a monthly basis. Other Benefits: Multiple Incentives + Foreign Trips Required Candidate profile Interested can share CV on rahul.jani@tradebulls.in or WhatsApp on 8422827224

Responsibilities: * Manage customer queries via phone, chat & email * Resolve issues promptly with empathy & expertise * Uphold company values & policies at all times

Responsibilities: * Manage customer queries via phone, chat & email * Resolve issues promptly with empathy & expertise * Uphold company values & policies at all times

Greetings From The Job Factory !!! Job Details - Process: International Voice Process - Work Location: Bangalore - Cab Service: Provided - CTC Details: 3 LPA to 6LPA - Shift Timings: Rotational shifts and rotational offs For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in Eligibility Criteria - Qualifications: Any graduate, postgraduate, or undergraduate Fresher or experience can apply - Experience: Minimum 12 months of experience in international voice process (customer service experience required) Roles and Responsibilities - Customer Support: Interact with customers via inbound/outbound calls to resolve issues - Issue Resolution: Provide solutions to customer queries and concerns Desired Candidate Profile - Experience in International Voice Process: Mandatory requirement or Fresher - Customer Service Background: Only candidates with customer service experience will be considered - Technical Background: Not necessary, but international voice or technical background is preferred If you're interested in this role, you can reach out to the mentioned number on WhatsApp for further clarification. For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in

Languages required (Tamil, Malyalam, English and little bit of Hindi) Last date of submission Key Responsibilities Handling Digital Calls Processing of New Business Queries Discrepancy Management - FOP s WIP Management Handling Field Ops Queries & Complaints Processing of cheques / cash / credit card Policy Coll clearance Petty Cash Management Vendor Management Statutory and Facility Management Agency Contract - Existing agents Adherence to all regulatory requirements Processing of customer request - POS Sales to Service & Recruitment. Persistency -13th and 25th Month Customer Retention and Revenue Freelook Retention Measure of Success Applied to Paid ratio > 95% Reduction in discrepancy rate Resolution of GO actionable with TAT Customer / Distribution satisfaction score +3.5 100% in Day 1 Adhere to the laid down process and guidelines Timely processing of docs within 2 days of receipt Agent Query and Code follow-up Processing the agent reimbursement as per guidelines and accurately POS accuracy at 97% and Decline at 3% Collection of 13+25 Month >90% Surrender/Retention>70%,ECS Retention>60% Desired qualifications and experience Must have a minimum of 2-3 years Insurance experience of which at least 2 yrs in customer service / operations / Finance ELIGIBILITY Candidates who have a performance rating of G2M2 & have completed 12 months in the current role Candidates who have a performance rating of G3M3 & have completed 18 months in the current role FOR LATERAL MOVEMENT, candidate should have completed atleast 12 months in the current role & have a minimum performance rating of G3M3 Knowledge and skills required Ability to work in a fast paced environment Strong people skills Good co-ordination skills Data management on Excel should be good Accounting Knowledge Customer Centric

Maximize sales performance to achieve given revenue targets of the branch and zone through liability products [Current /Savings /Term deposits], wealth management products and asset related products(secured, unsecured) Ensure effective Relationship Management by monitoring the movement of the top customers of the branch, devise and implement a customer acquisition and retention programme. Improve product per customer holding. Device strategies to counter competition and maximize market share in the Catchment area of the branch, by below the line activities and promotions. Provide support for new product launches, and champion new sales initiatives Collaborate with Segment to facilitate up- streaming of customers Ensure employees are adequately trained on all products/ processes and services facilitating first time resolution. Minimize rejections and customer complaints Monitor customer satisfaction survey ratings, net promoter score or any other survey/ feedback ratings taken from customers and ensure continuous improvement if below bench-mark, sustain and better quality service Monitor and track transaction volumes and ensure effective transaction migration to alternate channels of banking Ensure PFM, teller and service managers productivity are at optimum levels Candidate is aware of bank's Mis-selling & Sales Policies and ensure adherence all the times. Operations and Compliance Ensure satisfactory ratings in all internal/external audits conducted at the branch Ensure compliance to all Operations health documents like KCD/KRI/OPS manual, process notes and circulars issued from time to time. Perform regularKCS checks mandated Ensure timely and accurate submission of all returns both internal and statutory for sales and service Ensure accurate and timely processing of all customer instructions as per applicable processes/ circulars Revenue and Cost Management Lead revenue generation and profitable growth by focusing on: Improved deposit mix comprising Current and Savings accounts Waiver Tracking and Management Non-funds-based income Ensure costs are managed within budgets Change Management Implement change initiatives in the areas of branch space rationalization/ optimization, transaction migration, systems implementation, process Re-engineering and premises reconfiguration People Management Drive and embed a strong performance culture through inspiring, motivating and rigorous performance management discipline. Develop and build talents within branch through optimal resourcing, capacity planning, succession planning and engagements Achieve high employee engagement and satisfaction. Retain talent, check attrition Identify and address training and development needs of staff on an on-going basis Ensure that the Branch is operating at the approved headcount for Priority Banking and Preferred Banking Relationship Managers Segment Ownership Implement all segment/ product initiatives in the catchment (PRB/ NR/ SME/ Mortgages) Jointly own the delivery of segment / product (PRB/ NR/ SME / Mortgages) objectives with the segment Others Ensure candidate is fully aware of all the policies and procedures issued in relation to ORMA, Group Code of Conduct, KYC/CDD/EDD and Money laundering prevention and ensure compliance thereto. Any suspicious transaction must immediately be reported as per guidelines Premises management in areas of merchandising, housekeeping as well as store management. Branch upkeep and maintenance Responsible for health and safety for all. As part of the Health and Safety guidelines you should: Take reasonable care for the health and safety of co-workers and those who may be affected by your actions or your omissions; Co-operate with Management to support and promote Health and safety in the workplace; Ensure that your actions do not put others at risk; Work in a healthy and safe manner; Encourage others to work in a healthy and safe manner; Report all accidents and incidents and bring to the attention of the management any hazard in the workplace As a manager you are also responsible for the health and safety aspects within your area of control. You need to ensure that: Your employees are adequately trained and supervised to perform their tasks in a safe manner and are free to raise any Health and safety issues and these issues are addressed appropriately. The contractors working in your area or for you are working in a safe & healthy manner. Our Ideal Candidate Graduate/ Post Graduate At least 7-8 years of overall experience with sound banking knowledge- all aspects of general banking, retail operations and credit operations / deposit and lending products / inspection and audit requirements, as applicable. Leadership skills, communication skills, relationship building skills, competitive awareness & benchmarking Customer Orientation and Business Focus Role Specific Technical Competencies Anti-money Laundering Policies and Procedures Addressing Customer Needs Customer Experience Management Customer Retention Investments Effective Communications

The role requires you to source MSME Loan business and meet targets, develop channels, resolve PDD issues, manage MSME Loan collections, build and develop teams, achieve business plan goals, manage portfolios in collaboration with Operations & Collections, verify assets, oversee MSME loan business across assigned geography, conduct regular review meetings with line manager, monitor ED & NS cases, and generate business by identifying and selling prospects while maintaining relationships. You should possess a sales-oriented mindset, focus on customer retention, show a keen interest in building customer relationships, demonstrate good communication and coordination skills, and have relevant experience in the same domain to apply for this role. Vertical: MSME/LAP Experience: Minimum 1 Year Minimum Qualification: 12th / Any Graduate Recruiter Name: Vipin Raghuwanshi Recruiter Email: careers.mp@kogta.in,

As a Relationship Manager within the Institutional Banking Group, you will play a crucial role in providing corporate customers with a wide array of commercial banking products and services. Your responsibilities will include selling cash management services, current accounts, time deposits, trade finance, working capital finance, term loans, and foreign exchange solutions to both existing and new clients. Your main objective will be to support Relationship Management teams by assisting in various activities. This includes preparing and submitting Credit Memos to CCG, handling documentation formalities in collaboration with clients and CCU, aiding RMs in completing Legal & Valuation reports, following up on overdue accounts, and providing client servicing support by coordinating with internal units. Additionally, you will be responsible for identifying early warning signs within the portfolio, managing existing client portfolios, exploring cross-selling opportunities for transaction banking products, and helping the team detect any potential risks. Key responsibilities will encompass preparing accurate credit proposals, maintaining close relationships with the Business Unit to ensure IBG deliverables are met, conducting need-based meetings with customers to understand their business and risks, cross-selling additional products such as trade, cash, and foreign exchange, monitoring portfolios for irregularities, ensuring compliance with regulatory reporting, enforcing risk management guidelines, minimizing bad debts & NPAs, enhancing customer retention and increasing wallet share, monitoring complaints and service quality, and communicating key messages to customers effectively. In terms of qualifications, you are expected to have 5-8 years of experience in sales or sales support activities, with 2-3 years specifically in business banking and/or cash management. A proven track record in asset business within the SME/Business Banking segment is crucial, along with knowledge of competitors and the marketplace. An MBA or CA with relevant banking experience is preferred for this role. Core competencies required include excellent written and verbal communication skills, strong analytical abilities, self-motivation, results orientation, relationship building skills, understanding of competitor products, and comfort in handling tight deadlines. Technical competencies should include a sound understanding of asset products, associated technology platforms, operational procedures, regulatory guidelines, local laws, KYC requirements, anti-money laundering policies, financial markets, and competitor offerings. You will closely interact with Relationship Managers, Branch Managers, and various stakeholders to ensure consistent onboarding of high-quality customers and reliable service delivery. This role at DBS India emphasizes a culture of valuing all employees, fostering continuous professional development, flexible working, and opportunities for growth within an inclusive and diverse environment. The expected behaviors include demonstrating business performance, ensuring customer focus, building pride and passion, enhancing self-knowledge and skills, and maintaining the highest standards of honesty and integrity.,

We are looking for a MIS Executive to support our Customer Success team by managing data, generating reports, and ensuring smooth information flow to enhance customer experience. Job Overview: As an MIS Executive in the Customer Success department, you will be responsible for managing customer-related data, tracking key performance metrics, and providing reports to help improve customer engagement. Your analytical skills will help streamline operations, ensuring our customers receive the best support and experience with Zotok.ai s solutions. Job Responsibilities: Data Management: Maintain, update, and organize customer data in the MIS system. Report Generation: Develop and share daily, weekly, and monthly reports on customer interactions, support tickets, and product usage. Performance Analysis: Track key KPIs (such as customer retention, response times, and issue resolution rates) and provide insights for improvement. Customer Insights: Analyze customer feedback, trends, and support requests to assist the Customer Success team in enhancing services. Automation & Optimization: Work on automating repetitive reporting tasks using Excel, SQL, or other reporting tools. Cross-Team Collaboration: Coordinate with Customer Support, Product, and Sales teams to ensure smooth data sharing and decision-making. CRM & Ticketing System Management: Maintain accuracy and completeness of data in the CRM and support tools. Process Improvement: Identify gaps in data reporting, suggest improvements, and implement best practices to enhance efficiency. Qualifications & Skills: bachelors degree in Business Administration, Computer Science, Information Technology, or a related field. 1-3 years of experience in MIS, Data Analysis, or a similar role (preferably in a SaaS or customer-facing environment). Proficiency in Excel (Advanced), Google Sheets, SQL, and CRM tools . Experience in data visualization tools (Tableau, Power BI, etc) is a plus. Strong analytical and problem-solving skills with attention to detail. Excellent communication skills to present data insights clearly. Ability to work in a fast-paced environment and handle multiple priorities

Greetings From Scorelabs! Oversee renewal processes and ensure customer satisfaction. Develop and execute effective renewal strategies. Negotiate contracts and explore upsell opportunities Collaborate with sales, customer service, and support teams. Required Candidate profile Edu: Any Graduate Person Should have 2 Y Exp as TL Collections Skills: Strong communication (English & 2 Regional), negotiation, computer literacy, and organizational skills Hr Suvarna - 9502739374

Hiring Customer Retention Officer for Mumbai, Jaipur, Nashik, Mumbai (Andheri East), Allahabad, Indore!!! Job Responsibilities: Collection Sole responsibility of targets basis allocated base on: I. Renewal collection and persistency targets through customer calling or physical visits to customer residences with prior appointment II. Ensure maintenance and sharing of daily customers trackers and conversion thereof, including review with Manager-Collections III. Convince customers and get renewal premium and policy continuation to continue insurance and giving retention tools like mode change/Partial withdrawal/PUA surrender/Loan etc. IV. Timely depositing the cheque at the nearest MLI branch/ bank branch within 24 hours of the cheque collection V. Effectively handling customer escalations, 100% resolution of customer queries & concerns including tracking of service requests raised, providing clarity to required customers on special revival scheme, change in term, short premium bucket to resolve financial constraint and retain customers VI. Ensuring follow up on critical document like Health Declaration Form / tele underwriting/home visits medical/ ECS Mandate/ complaint letters on silent grief and obtaining new contact details getting update through branch operations Preferred candidate profile Graduation in any stream with prior experience in insurance, customer services profile. Prior experience in renewal retention team is an added advantage Knowledge and skills required Ability to handle pressure and work in a competitive environment. Open to learning, Very High Process orientation , Effective communication skills. Should have a personal vehicle and smart phone

JD for Asst Manager- Oline Marketing Position Overview: The Assistant Manager - Oline Marketing will play a key role in executing our o¢line marketing strategies to enhance brand visibility and drive foot tra¢ic to our retail store locations. This role involves working closely with the brand/product/vm/operations team to implement campaigns, manage events, and coordinate promotional activities to support our retail and fashion operations. Key Responsibilities: 1. Campaign Execution: o Assist in planning and executing o¢line marketing campaigns, including print ads, direct mail, and in-store promotions. o Coordinate with vendors, agencies, and internal teams to ensure campaign materials are developed and distributed on time and within budget. 2. New Store Launch / Event Management: o o New store launch activities Plan and organize retail events, product launches, and promotional activities. 3. Market Research and Analysis: o Conduct market research to identify trends, customer preferences, and competitive activities. o Analyze the e¢ectiveness of o¢line marketing initiatives and recommend improvements based on performance data. 4. Brand Management: o Ensure consistent brand messaging and visual identity across all o¢line marketing channels. o Collaborate with creative teams to develop compelling marketing materials and promotional content. 5. Budget Management: o Assist in managing the o¢line marketing budget, tracking expenses, and ensuring cost-e¢ective use of resources. 6. Collaboration: o Work closely with the retail team to align marketing strategies with store objectives and promotions. o Coordinate with the digital marketing team to integrate o¢line and online e¢orts for a cohesive marketing approach. 7. Reporting: o o Prepare regular reports on campaign performance, event outcomes, and other marketing activities. Provide insights and recommendations for future marketing strategies based on data analysis. Qualications: ¢ ¢ ¢ Bachelor's degree in Marketing, Business Administration, Fashion Merchandising, or a related eld. Strong understanding of market trends and consumer behavior in the fashion and retail sector. Prociency in Microsoft O¢ice Suite (Word, Excel, PowerPoint) Preferred Skills: ¢ ¢ Knowledge of current fashion trends and retail industry practices. Ability to thrive in a fast-paced and dynamic work environment.

MyNextHire is Hiring Customer Success Manager [https://www.mynexthire.com/] Job role: Customer Success Manager Job location: Pune Exp:1-3 years Looking for a role that builds your account management and client consulting skills while driving your own growth? Then this is for you! Our Customer Success team focuses on establishing and expanding relations with some of the India's largest tech companies. The Customer Success Manager is responsible for handling key client accounts and working alongside Engineering teams, business analysts in sprint planning - CSM will act as Subject Matter Expert for our Enterprise Clients - and will effectively train our clients on product features and product capabilities, ensuring client success at all times. Roles & Responsibilities:- Develop and maintain strong client relations that promote retention, renewals and loyalty. Responsible for Net Promoter Score for your set of clients. Responsible for client advocacy. Act as the product expert for our enterprise clients. Product Feedback and Enhancements: Gathering customer feedback, analyzing important trends, and providing valuable insights to the product team and the business analysts to drive continuous improvement and enhance the product's features and functionality. Act as the ears and eyes of our product team. Work with engineering teams and business analysts to identify and prioritize client requests to deliver value and growth. Product Adoption: Assisting customers in effectively implementing and adopting the product, ensuring they achieve success at all times. Business Acumen: Having a strong understanding of the customer's business goals, challenges, and industry trends. Handle and own critical client escalations. Experience and Skills :- Top-class communication skills. Demonstrated understanding of customer use cases, and recommending solutions in the past. Empathy and passion for customer success - understand the human element that comes with customer success. Attention to detail. Should be a quick learner. Ability to handle clients in any situation. Willingness to know the product inside out. Ability to develop deep product knowledge and its technical aspects like API Integrations. Honest, dedicated, efficient, proactive and should have a can-do attitude. Experience working with SaaS companies (preferred) 0-3 years of experience of account management - handling enterprise clients. A creative problem-solver, capable of solving client queries when needed without relying on others. TAG, MyNextHire

Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 12,500 in-hand to 18,000 in-hand plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Sonali:- 9822197285

Role & responsibilities Managing office administration assets and upkeep of the same. Agents Contracting New Business Processing Banking of Initial & Renewal Premium Managing Petty cash & vendor payments Retention of Surrender Requests Execution of all Service Requests - Post Policy Issuance Reverting on customer queries and complaints Maintaining high NPS Scores Life and Health Claims processing Handling compliance issues Audit Rating Preferred candidate profile Graduate / Post-Graduate in any discipline. 2-3 years experience handling front end customer services Knowledge of service quality is required Language's Required English Hindi Punjabi

About Druva: Druva enables cyber, data and operational resilience for every organization with the Data Resiliency Cloud, the industry s first and only at scale SaaS solution. Customers can radically simplify data protection, streamline data governance, and gain data visibility and insights as they accelerate cloud adoption. Druva pioneered a SaaS-based approach to eliminate complex infrastructure and related management costs, and deliver data resilience via a single platform spanning multiple geographies and clouds. Druva is trusted by thousands of enterprises, including 60 of Fortune 500, to make data more resilient and accelerate their journey to the cloud. Visit druva.com and follow us on LinkedIn, Twitter and Facebook. About Role: We are on the hunt for a passionate and hungry SMB Account Manager. This role acts as a key individual contributor on a Sales team that consistently delivers market leading retention rates and expansion through cross-sells & upsells. The team you ll join is a culmination of individuals who are passionate about customer loyalty committed to bringing the right people together with the intention of securing and growing our revenue. Your ability to drive business processes, manage heavy transaction workloads with keen attention to detail, and build automation into our workflow will enable the team to secure more revenue prior to the subscription expiration date ultimately removing the risk of churn. You are driven, curious, intelligent and deeply passionate about your craft. You will remove barriers to customer retention and collaborate with the broader customer success team to deliver a high value customer experience at time of renewal. This is a demanding role that requires strong passion, priority management and interpersonal skills. What You Will Be Doing You will own, drive, and lead the renewals process in collaboration with the account team to preserve and enhance customer contracts and relationships You will actively engage with key decision-makers to identify customer requirements and uncover roadblocks to ensure on-time commitments You will maintain and report an accurate rolling 90-day forecast of renewals in your territory You will negotiate and execute renewal contracts that align to customer goals You will discover and identify upsell/cross-sell opportunities upon contract renewal to maximize customer growth Develop playbook for renewal engagement maximizing revenue retention Build an account plan with the respective cross-collaboration teams (Renewals, Customer Success, etc.) to identify areas to expand the account with upsells, cross-sells and multi-product adoption. Break into new lines of business groups within the defined accounts. Map Druva solutions to the customer s unique business and technical requirements to ensure strategic long-term value Leverage technology alliance partners like AWS and other VAR s like CDW/SHI etc. to build the account plan and navigate the account. Create/Manage a sales funnel of opportunities from start-to-finish and track in Salesforce.com Arranging and helping to conduct initial product demonstrations and presentations Ongoing account management to ensure customer satisfaction and to drive additional cross-sell/up-sell opportunities What You Should Have 3+ years of Technical Sales / Customer Success / Account Management experience preferably within an Enterprise SaaS organization Solid understanding of Enterprise SaaS applications and collaboration technology Consistent track record of achieving personal and team goals History of thriving in a rapidly-changing environment Ability to grow business in a strategic manner, i.e. creating new processes and initiatives Bachelor degree required Desired Skills And Experience Data Backup/Data Protection/ Storage or SaaS sales experience Customer Success/Service background Formal training in a recognized sales methodology Prior experience using Salesforce On any given day, you ll be doing one or all of these things: Quoting and building the renewal opportunities as well as order forms for the Sales Renewal team. Work reactively on cancellation requests. Closing out opportunities by cross-checking paperwork and data to ensure accuracy in Salesforce. Propose and build processes that will aid in the automation of renewal workflow Act as liaison between Finance, Sales, and Customers. Assisting the Billing team with collections. Please Note : This role requires to work with US/EMEA customers, hence work hours will be in accordance.

Graduate & Undergraduate's both can apply. 5 days working Both side cabs Rotational shifts Required Candidate profile Need Retention or up selling exp only Excellent Communication Skills Required Minimum Months of International Exp is required in Retention or Up selling exp

Resolve Inbound customer queries via calls and lead generate Identify and assess customers needs to achieve satisfaction Follow communication procedures and policies Handling billing queries Min 1 Year of experience in International BPO Voice process Required Candidate profile Graduate/ UG can apply Both side cabs Should have excellent Communication in English Should have Basic computer knowledge Candidates should be willing to work in US shift Ms. Sangeeta - 82402 45399