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3980 Customer Retention Jobs - Page 12

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4.0 - 9.0 years

6 - 10 Lacs

noida

Work from Office

Responsibilities: Research, maintain, and update and new opportunities for themselves Should have a good presentation skills should have a client facing experience Skills Experience must be in domestic market is required Client meeting exposure

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7.0 - 12.0 years

8 - 18 Lacs

jaipur

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Experience: 8+ years Job Title: Technical Account Manager Location: Jaipur, Rajasthan Job Type: Full-Time Department: IT/ Engineering/ Software Development Work Model- Hybrid (4 days WFO & 1 Day WFH in a week) Key Responsibilities: Client Relationship Management: Develop and maintain strong relationships with key accounts to ensure client satisfaction and foster long-term engagement. Value Optimization: Assist clients in maximizing the value of our services by understanding their needs and providing tailored solutions that meet their specific requirements. Technical Liaison: Serve as a liaison between clients and our internal teams on current projects, upcoming projects, and other related ma...

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10.0 - 15.0 years

7 - 12 Lacs

kolkata

Work from Office

**Job Title: CRM Head ** **Company Overview:** Purti Realty is a leading real estate development firm dedicated to creating innovative and sustainable residential and commercial properties across India. With a commitment to quality, integrity, and customer satisfaction, we strive to exceed expectations and set new benchmarks in the industry. **Position Overview:** As a CRM Head , you will play a crucial role in the CRM department. You will be responsible for handling post sales team , handling customers , resolving issues & complaints of customers. **Location:** Kolkata, India **Responsibilities:** Responsible for customer services, retention & also finding ways to measure customer satisfact...

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5.0 - 10.0 years

8 - 10 Lacs

chennai

Work from Office

1. Responsible for implementation of the retention process in the company 2. Improve daily productivity and efficiency of team 3. Listen to voice of customers to improve quality of calls and provide inputs to the team and organization Required Candidate profile 1. Min. 5 - 7 Yrs in Collection & Retention process in Telecom/ Banking industry 2. Large team handling, Strong negotiation, communication skills 3. Fluency in English and Tamil language is must

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0.0 - 5.0 years

1 - 3 Lacs

pimpri-chinchwad, pune

Work from Office

Position:- Telesales Executive HSC/Graduate | No Experience Required Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary:- Upto 16,000 + unlimited incentives. Office Time :- 9.30Am To 6.30Pm Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp Contact: - HR Aditya:- 8308125422

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3.0 - 8.0 years

4 - 8 Lacs

noida

Work from Office

Roles and Responsibility Lead and manage a team of professionals to achieve business objectives. Develop and implement strategies to drive sales growth and customer acquisition. Build and maintain relationships with key stakeholders, including customers and partners. Analyze market trends and competitor activity to identify opportunities and threats. Collaborate with cross-functional teams to develop and launch new products and services. Monitor and control expenses to ensure cost-effectiveness and profitability. Job Requirements Strong knowledge of the BFSI industry, particularly in small finance banking. Proven track record of achieving sales targets and leading high-performing teams. Exce...

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3.0 - 8.0 years

4 - 8 Lacs

gurugram

Work from Office

Roles and Responsibility Lead and manage a team of professionals to achieve business objectives. Develop and implement strategies to drive sales growth and customer acquisition. Build and maintain relationships with key stakeholders, including customers and partners. Analyze market trends and competitor activity to identify opportunities and threats. Collaborate with cross-functional teams to develop and launch new products and services. Monitor and control expenses to ensure cost-effectiveness and profitability. Job Requirements Strong knowledge of the BFSI industry, particularly in small finance banking. Proven track record of achieving sales targets and leading high-performing teams. Exce...

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0.0 - 2.0 years

2 - 3 Lacs

bengaluru

Work from Office

Roles and Responsibilities Manage customer relationships through effective communication, ensuring high levels of satisfaction and retention. Handle customer queries and concerns in a timely and professional manner, resolving issues promptly. Identify opportunities to upsell/cross-sell relevant products or services based on customers' needs. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues.

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0.0 - 1.0 years

2 - 2 Lacs

sirsa, ambala, hisar

Work from Office

B2B sales field sales

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6.0 - 11.0 years

50 - 100 Lacs

gurugram, delhi / ncr

Work from Office

To manage and inspire the Customer Engagement Team and your peers in other departments to elevate the customer service across all channels, above and beyond accepted industry standards.

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3.0 - 6.0 years

3 - 4 Lacs

goregaon

Work from Office

Walk-in Drive at DTDC Express Ltd looking to a few candidates for the Mumbai Goregaon Location. Interview Date: 11 - Sep - 2025 to 13 - Sep -2025 Interview Timing: 11:00AM - 4:00PM Interview Mode: Walk-in Qualification: Any Graduate Interview With: Saurav Patil Interview Venue Address: DTDC Express Ltd, Plot No. 14, Vijay Nagar, Nr. Virwani Industrial Estate On Western Express Highway, Goregaon (E) Mumbai 400063. Kindly carry a updated copy of your resume Job Description: Location: Mumbai (Goregaon) Working Days: Monday - Saturday Time: 9:30AM - 6:00PM Location: Mumbai (Goregaon) Working Days: Monday - Saturday Time: 9:30AM - 6:00PM No of Openings: 3 Role: Executive / Sr.Executive / Assistan...

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0.0 - 1.0 years

2 - 3 Lacs

bengaluru

Work from Office

Job Summary: 1. Candidates with diploma or Graduates in Engineering/ science/management with 5 years of similar experience. 2. Experience in handling customer queries in product based organization preferred. 3. Job profile is to ensure good after sales service of company products by attending to quality complaints sales queries -promptly and resolving customer queries. 4. Able to manage the team of sales and service department to ensure customer satisfaction. Mandatory Key Skills customer support,customer care,customer relationship,customer service management,business development,customer handling,operations management,customer retention,customer queries*,customer service*,sales*,handling cu...

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2.0 - 5.0 years

4 - 9 Lacs

mohali, chandigarh

Work from Office

About the role: We are seeking an experienced Marketing Strategist with a strong background in planning and implementing marketing initiatives, particularly for SaaS products. This role involves driving customer acquisition, enhancing brand visibility, and achieving product-market fit through innovative, data-driven strategies. The ideal candidate will take ownership of strategic planning, execute comprehensive marketing campaigns, and collaborate cross-functionally to maximize profitability and market share while maintaining consistency across all marketing efforts. What you need for this position: Masters degree in Marketing, Business Administration, or a relevant field. 2 to 5 years of ex...

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4.0 - 6.0 years

10 - 12 Lacs

chennai

Work from Office

We are seeking a dedicated and customer-focused Customer Relationship Manager to join our team. The ideal candidate will have at least 6 months of experience in managing customer relationships, ensuring customer satisfaction, and driving business growth. Responsibilities: Develop and maintain strong relationships with existing clients to ensure customer retention. Act as the main point of contact for customer inquiries, issues, and feedback. Identify and resolve customer concerns or complaints in a timely manner. Analyze customer needs and offer suitable products/services. Collaborate with internal teams to improve customer service and overall experience. Monitor and report on customer satis...

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0.0 - 4.0 years

1 - 2 Lacs

navi mumbai

Work from Office

Customer logs on to the website and raises query for the products CRE to call customers and understand query and sell the product accordingly Sagar Singh Human Resources Sagar.fortune10@gmail.com 7045021198

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1.0 - 3.0 years

3 - 6 Lacs

dhule

Work from Office

We are looking for customer support head with following requirements. Job Summary: Male or female candidates with diploma or Graduates in Engineering/science/management with 5 years of similar experience. Eexperience in handling customer queries in product based organization preferred. Job profile is to ensure good after sales service of company products by attending to quality complaints sales queries -promptly and resolving customer queries. In and around Banashankari, Jayanagar, Basavagudi, Chamrajpet, kumarswamy layout . Able to manage the team of sales and service department to ensure customer sationsfaction. Mandatory Key Skills after sales service,customer relationship,customer care,c...

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3.0 - 6.0 years

0 - 0 Lacs

chennai, navi mumbai

On-site

Deputy/ Assistant Manager- Marketing Location: Navi Mumbai and Chennai Experience: 3-5 years Edu. Qualification: Minimum Graduate, preferred MBA Salary: 4 - 6 lacs per annum Job Profile: 1. Develop new prospects and convert/convince them to use holograms and holographic products 2. Promote the sale of holographic solutions, metalized PET film && metalized release film available with the company to prospective customers. 3. Provide customer pre and post sale service and function as a consultant to the client. 4. Gather market information regarding competitor activity and give feedback to management to enable them to formulate and modify the marketing strategy. 5. Giving the various reports su...

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2.0 - 3.0 years

11 - 14 Lacs

mumbai, vijayawada, chennai

Work from Office

Job Summary: 1. Candidates with diploma or Graduates in Engineering/ science/management with 5 years of similar experience. 2. Experience in handling customer queries in product based organization preferred. 3. Job profile is to ensure good after sales service of company products by attending to quality complaints sales queries -promptly and resolving customer queries. 4. Able to manage the team of sales and service department to ensure customer satisfaction. Mandatory Key Skillscustomer support,customer care,customer relationship,customer service management,business development,customer handling,operations management,customer retention,customer queries*,customer service*,sales*,handling cus...

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6.0 - 10.0 years

16 - 18 Lacs

chennai

Work from Office

Job Summary: 1. Candidates with diploma or Graduates in Engineering/ science/management with 5 years of similar experience. 2. Experience in handling customer queries in product based organization preferred. 3. Job profile is to ensure good after sales service of company products by attending to quality complaints sales queries -promptly and resolving customer queries. 4. Able to manage the team of sales and service department to ensure customer satisfaction.Keywordscustomer support,customer care,customer relationship,customer service management,business development,customer handling,operations management,customer retention,customer queries*,customer service*,sales*,handling customer queries...

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0.0 - 5.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

Work from Office

Location:- Kapurbavadi junction, Majiwada Thane (w)- 400607 Process:- Kotak Bank Voice Process Qualification :- Graduate to any Postgraduate Work From Office Shifts Timing: - Day Shift Salary:- Versant 4 : Good communication GRADUATE FRESHER : VERSANT-4: 16,750 Take home GRADUATE with 6 MONTHS EXP : VERSANT-4: 18000 Take home Perks and benefits:- High Incentives and growth opportunities. How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Conatct Person :- HR Niranjan Mob No:- 8180837031

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2.0 - 7.0 years

2 - 10 Lacs

gwalior, madhya pradesh, india

On-site

KEY RESPONSIBILITIES a) Dealership profitability 1. Planning and monitoring the achievement of the service targets in the area 2. Execution of primary service network (dealer workshops & branches) and secondary service network (Certified Service Technicians and Power Technicians) expansion activities 3. Identification of service gaps and recommend new dealer workshops/branches 4. Promoting the sales of Bajaj Genuine Spares and Bajaj Genuine Oil 5. Promoting referral sales by providing service support 6. Handholding of dealers for achievement of customer retention targets and overall dealership profitability b) Capability building 1. Providing guidance to dealers in the region with respect to...

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12.0 - 16.0 years

0 Lacs

maharashtra

On-site

As a Key Account Manager in the Ed-Tech domain with a focus on the US Market (specifically K12), you will play a crucial role in understanding market dynamics and developing strategies to cater to evolving customer needs. Your responsibilities will include: - Anticipating customer needs and translating insights into internal strategies to drive business growth. - Designing impactful solutions tailored to customer challenges with a cross-functional approach. - Providing proactive business insights to strengthen customer market position and drive revenue expansion. - Overseeing project execution, ensuring seamless delivery, and maintaining profitability through account mining and opportunity c...

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0.0 - 3.0 years

0 Lacs

haryana

On-site

Role Overview: As a Customer Support Intern at GoKwik, you will have the important responsibility of being the direct point of contact with customers. Your role will involve collecting feedback to enhance our products and services, ultimately improving customer experience and retention. Your contributions will play a vital role in shaping how our merchants interact with the GoKwik platform. Key Responsibilities: - Call customers to gather feedback on their interactions with GoKwik's products and services. - Document and share customer insights with relevant teams for further action. - Assist the Customer Support team in their daily tasks when required. - Collaborate in enhancing processes to...

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0.0 - 5.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

Work from Office

Location:- Kapurbavadi junction, Majiwada Thane (w)- 400607 Department:- Customer Service, Inbound, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 12,500 in-hand to 20,000 CTC plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentione...

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3.0 - 5.0 years

5 - 8 Lacs

hyderabad

Work from Office

Role & responsibilities: Develops Healthy Customer Relationship Enhances Customer Training Evaluates and Analyses Customer Needs Builds Trust and Transparency with Clients Onboards New Clients Acts as a Customer Advocate Encourages Customers to Upgrade their Products Promotes Customer Loyalty Meet Quarterly and Annual Renewal and Upsell Targets Ensuring Monthly, Quarterly, and Annual Reports are sent out to the clients Ability to work cross-functionally with teams like sales, product and support. Strong presentation and training skills Customer-focused with a knack of identifying opportunities and solving problems. Preferred candidate profile: Excellent written and verbal communication skill...

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