6811 Customer Retention Jobs - Page 12

Roles and Responsibility Develop and maintain strong relationships with existing clients to ensure customer satisfaction and retention. Identify new business opportunities and expand the client base through networking and referrals. Conduct thorough needs analysis to understand client requirements and provide tailored solutions. Collaborate with internal teams to deliver high-quality services and support to clients. Stay up-to-date with industry trends and competitor activity to stay ahead in the market. Provide exceptional customer service and promptly resolve client queries and issues. Disclaimer: This job description has been sourced from a public domain and may have been modified by Nauk...

Roles and Responsibility Develop and maintain strong relationships with clients to understand their needs and provide tailored solutions. Identify new business opportunities and expand existing client relationships through effective sales strategies. Collaborate with internal teams to deliver high-quality services and ensure seamless execution of client projects. Provide expert guidance and mentorship to junior team members to enhance their skills and performance. Analyze market trends and competitor activity to stay ahead in the industry. Build and maintain a strong network of contacts within the industry to leverage for business growth. Disclaimer: This job description has been sourced fro...

Customer Service Executive Medical billing Hsc/Graduate with minimum 6 months experience as AR - Customer service, Medical billing Salary - 28k in hand (based on qualification and/or experience) min 6 months Exp Required Location - Thane Required Candidate profile Qualification: Min Hsc Pass Location: Thane west How to Apply! To schedule your interview call or send your CV through WhatsApp Contact: HR Vaibhavi - 7030024179 Perks and benefits Good salary with friendly work culture

["Opportunity to lead and shape the go-to-market strategy for a cutting-edge AI/ML-enabled platform in the value-based-care and connected mobility domains","Work across multiple global markets (US, Japan, India) with high growth trajectory","Collaborative, process-driven culture aligned with product and engineering teams","Competitive compensation and incentive plan linked to growth and performance","Flexible working environment, learning & development opportunities, involvement in strategic decision-making"] ["12-15+ years of experience in B2B SaaS/technology sales & marketing (preferably cloud, AI/ML, healthcare or mobility)","Proven track record of selling large enterprise contracts, esta...

Roles and Responsibility Develop and maintain strong relationships with existing customers to increase repeat business and referrals. Identify new business opportunities through networking, cold calling, and market research. Conduct thorough needs analysis to understand customer requirements and provide tailored solutions. Collaborate with internal teams to ensure seamless delivery of products and services. Provide exceptional customer service by resolving queries and concerns promptly and professionally. Stay up-to-date with industry trends and competitor activity to stay ahead in the market. Disclaimer: This job description has been sourced from a public domain and may have been modified b...

Hiring for USandUK Brands Need Excellent Communication Skills UG/Grad with experience/freshers eligible salary up to 8 LPA /unlimited performance based incentives 5 days working/2 days offs loc;Gurgaon/Noida MOB:7982905727 Rushika/9355699932Deepankar

- Own, Manage, and Engage the existing and newly acquired Client Portfolio. - Be the primary POC, Minimise Churn, and Improve Customer Journey. - Improve NPS & CSAT. - Lead, Manage, and Mentor a Team. - Carry out regular Performance Reviews. Required Candidate profile - Design & Improve the Client Onboarding Process. - Develop strategies to increase Product Adoption. - Utilise Client Feedback & Improve Product Fetures. - Present frequent client metrics & reports. Perks and benefits PTO, ESOPs, Insurance, Bonus, Leadership Fasttrack

Process: Kotak 811 - Outbound Process - Freshers can apply - Salary: 12,000 to 16,000 in-hand + Incentives - Hindi communication / Average English - Rotational weekoff Note-Centralized pick up and drop from thane station Required Candidate profile Qualification: HSC To Any Graduate Location:- ETPL, Thane West Interested can reach out on Contact Person :-HR Pratiksha Mob No:- 7030022468 Perks and benefits * High Incentives and growth opportunities.*

Process: Kotak 811 - Outbound Process - Freshers can apply - Salary: 12,000 to 16,000 in-hand + Incentives - Hindi communication / Average English - Rotational weekoff Note-Centralized pick up and drop from thane station Required Candidate profile Qualification: HSC To Any Graduate Location:- ETPL, Thane West Interested can reach out on Contact Person :-HR Pratiksha Mob No:- 7030022468 Perks and benefits * High Incentives and growth opportunities.*

Role Purpose Responsible for resolving customer complaints/escalations through Internal Escalation Desk. Role Accountability Resolve complaints / escalations received through different channels - Nodal ,Principal Nodal & Customer service head ID through calls and emails Achieve daily productivity metrics & Quality targets, daily hygiene metrics achievement such as Nil Unscheduled leave, TTS completion Ensure adherence to SOPs while resolving customer escalations and coordinate with cross functions for necessary resolution Use judgement to raise exception servicing request on a case by case basis for better customer experience Ensure final resolution of customer escalations by coordinating wi...

About the Role: OE / Sr. OE shall be owner of his / her assigned service areas within the Branch in terms of operations related actions as given in job responsibilities, and shall be responsible for providing qualified Technicians for execution of services. Responsible for Resi, SA, SMEs. Job Responsibilities: A. Core Operations Ensure availability of qualified (trained & certified) Technicians at all time as per Technical Training Guidelines. Coach and train assigned technicians in order to improve the service quality and customer retention of the assigned service area, as per Technical Training Guidelines & service SOPs. Ensure availability of recommended preparation, materials, and servic...

Process: DMart Ready - Inbound Customer Service (Voice) Eligibility: - Min HSC Pass - Freshers welcome - Age Limit: Up to 35 years - Salary: 14k - 20k Inhand - Shift: Any 9 hr Between 7:00AM - 10:00PM | 1 Rotational Off Required Candidate profile Rounds of interview: Hr / Ops / Amcat test Location: wagle estate, Thane To Apply / Contact for more information HR Rashi - 7030022509 Perks and benefits Career Growth Opportunity !

Renewal process life insurance Good communication. Salary upto 24k ctc Day Shift Rotational week off Need Linguistic candidates Malyalam, Telegu , Tamil Salary 25,000/- In hand Required Candidate profile HSC is mandate location- Airoli, Navi Mumbai Contact for more information HR Priyanka - 7875990932 Perks and benefits Career Growth Opportunity!

Scapia! A product that s out there to make travel happen for people, by converting their everyday expenses into travel experiences. We re a bunch of passionate people who work together, brainstorm and debate with each other, and don t stop until were proud of our work. Customer delight tops everything else! We ve worked hard to create an environment of honesty and passion that sets everyone up for success. We are looking to expand our Product team at Scapia! Focus areas: 1. Drive Product Strategy Across Scapia s Core Pillars a). Own and define the strategy, roadmap, and success metrics for your product group (e.g., Card Lifecycle, Travel Store, Rewards Engine, Risk Platform, Acquisition Funn...

Role & responsibilities Customer Service Executive Preferred candidate profile Graduate Freshers / Undergraduates with minimum 6 months of experience in international BPO voice process can apply Candidates should be flexible to work in rotational shifts and offs #immediate joiners or candidates with notice of 15 days or less can apply Candidates must have excellent verbal and written English Communication Location - Magarpatta 2-way cab provided Contact - Mercy at 9766075047 to apply

Responsibilities: * Manage territory sales through CRM strategy & field visits * Achieve targets by retaining customers & building relationships * Increase customer engagement with effective communication Food allowance Provident fund Health insurance Annual bonus Sales incentives

Handle inbound & outbound support calls to resolve customer queries related to product usage, warranty, service, and troubleshooting. Ensure timely follow-up and closure of all customer concerns. Build strong customer relationships. Required Candidate profile Strong communication skills (English & Hindi). Familiarity with CRM/call management tools (e.g., Zoho, Freshdesk). Ability to multitask and manage customer expectations effectively.

Description We are seeking an experienced Tele Caller - Lead Handle to join our dynamic team. The ideal candidate will have a proven track record in telecalling, with strong communication skills and the ability to engage with potential customers effectively. The Tele Caller will be responsible for managing leads, making outbound calls, and assisting in converting leads into sales. Responsibilities Make outbound calls to leads and potential customers to generate interest in products/services. Handle inbound inquiries from leads and provide information regarding services. Follow up on leads and maintain a detailed record of interactions in the CRM system. Achieve daily and monthly call targets...

Role : Results-driven Senior Manager for Telesales in a BPO environment. The candidate Should have extensive experience in leading telesales teams, driving revenue growth, and optimizing sales processes. Individual will be responsible for overseeing all telesales operations, implementing strategies to meet and exceed sales targets, and ensuring the efficient functioning of the department. Complete understanding of dialer strategy Reports into : Senior General Manager Job Responsibilities : Motivating the team to achieve / exceed goals Develop and execute telesales strategies and campaigns to drive revenue growth, improve conversion rates, and enhance customer retention Structured reporting a...

Role Objective : Functional /Business Responsibilities: • Comprehend and resolve the Customers concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required. Processing each call / mail / chat in accordance with IL standards. Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs • Provide/take relevant information and update the system/s accordingly. Where the query cannot be successfully concluded at the first point of contact, provide the relevant functional area with a clear and concise written/verbal summary of the situation and...

The General Manager - Sales at Maruti Suzuki ARENA/NEXA drives sales strategies, monitors market trends, expands the customer base, leads the sales team, ensures customer satisfaction, executes marketing campaigns, maintains compliance. Required Candidate profile Sales leadership, Territory development, Showroom performance, Sales process optimization, Lead generation, CDI / NPS, Data-driven decision making, Customer retention

Timings- 10:00 am- 7:00 pm Weekly off- rotational Roles - Maintain polite and positive communication Assist customer with basic queries and communication Provide correct information as per the guidelines Ensure customer satisfaction Required Candidate profile Experience- Freshers welcome Communication- Average communication with Basic English understanding Willingness to learn and grow Training provided Stable job with growth opportunities Perks and benefits Unlimited incentives Internal job promotions

Role & responsibilities Generate sales by sourcing leads from booked customers & society activation activities. Understand the customer requirements & provide them with relevant information. Execute the customer loyalty plan to target customer segments for enrolment. Execute new campaigns, promotions & program to reach out to maximum number of customers through the programs. Monitor programmes, analyze their effectiveness and make changes that are required for providing better experience to the customers and thereby getting maximum referrals. Manage relationships with existing customers by inviting them for the events by enrolling them in various alliance programs to regularly remain in touc...

Responsibilities: * Maximize customer satisfaction & loyalty through proactive communication & issue resolution * Ensure timely renewals & upsell opportunities House rent allowance

Job Description: Head of Customer Experience Industry: Gold & Jewellery Experience Required: Minimum 8+ years in Customer Experience/CRM/Service Excellence within the Gold/Jewellery or Luxury Retail Industry Location: Bangalore Position Summary The Head of Customer Experience will be responsible for designing, implementing, and driving a unified customer experience strategy across all touchpoints including retail stores, service centres, digital platforms, and post-purchase channels. This role ensures premium customer service, brand consistency, customer satisfaction, retention, and overall service excellence in line with luxury gold retail standards. Key Responsibilities 1. Customer Experie...