2430 Customer Retention Jobs - Page 5

Greetings From The Job Factory !!! Job Details - Process: International Voice Process - Work Location: Bangalore - Cab Service: Provided - CTC Details: 3 LPA to 6LPA - Shift Timings: Rotational shifts and rotational offs For More Details Call : HR Zaid @ 9538878901 (call or whats app) Email id : zaid@thejobfactory.co.in Eligibility Criteria - Qualifications: Any graduate, postgraduate, or undergraduate Fresher or experience can apply - Experience: Minimum 12 months of experience in international voice process (customer service experience required) Roles and Responsibilities - Customer Support: Interact with customers via inbound/outbound calls to resolve issues - Issue Resolution: Provide solutions to customer queries and concerns Desired Candidate Profile - Experience in International Voice Process: Mandatory requirement or Fresher - Customer Service Background: Only candidates with customer service experience will be considered - Technical Background: Not necessary, but international voice or technical background is preferred If you're interested in this role, you can reach out to the mentioned number on WhatsApp for further clarification. For More Details Call : HR Zaid @ 9538878901 (call or whats app) Email id : zaid@thejobfactory.co.in

Greetings From The Job Factory !!! Job Details - Process: International Voice Process - Work Location: Bangalore - Cab Service: Provided - CTC Details: 3 LPA to 6LPA - Shift Timings: Rotational shifts and rotational offs For More Details Call : HR Zaid @ 9538878901 (call or whats app) Email id : zaid@thejobfactory.co.in Eligibility Criteria - Qualifications: Any graduate, postgraduate, or undergraduate Fresher or experience can apply - Experience: Minimum 12 months of experience in international voice process (customer service experience required) Roles and Responsibilities - Customer Support: Interact with customers via inbound/outbound calls to resolve issues - Issue Resolution: Provide solutions to customer queries and concerns Desired Candidate Profile - Experience in International Voice Process: Mandatory requirement or Fresher - Customer Service Background: Only candidates with customer service experience will be considered - Technical Background: Not necessary, but international voice or technical background is preferred If you're interested in this role, you can reach out to the mentioned number on WhatsApp for further clarification. For More Details Call : HR Zaid @ 9538878901 (call or whats app) Email id : zaid@thejobfactory.co.in

We are seeking a dynamic and results-driven Centre Manager to lead Sales operations at Pravaayu Speciality Clinic. The ideal candidate will be responsible for driving revenue, enhancing patient experience, and ensuring smooth day-to-day operations. This role focuses on converting consultations into treatments, promoting referrals, and fostering long-term patient relationships. Key Responsibilities: Revenue Growth : Develop and implement strategies to drive revenue and increase the clinics profitability. Convert patients post-doctor consultation into active treatment plans. Patient Conversion : Work closely with doctors and therapists to educate patients on treatment benefits, ensuring a smooth transition from consultation to therapy. Patient Experience : Oversee and enhance the patient journey from initial inquiry to post-treatment follow-up. Ensure a welcoming and supportive environment for all patients. Referral Program : Proactively drive the clinic's referral program by engaging satisfied patients and offering incentives for referrals. Operations Management: Manage the clinics daily operations, including scheduling appointments, coordinating with staff, and maintaining high standards of service delivery. Team Leadership : Lead and motivate the clinics staff, ensuring all team members are aligned with the clinics goals and delivering exceptional service. Customer Retention : Foster long-term relationships with patients by ensuring regular communication, follow-up on treatment progress, and addressing any concerns promptly. Reporting & Analytics : Track and analyze key performance indicators (KPIs), providing regular reports to senior management on revenue, patient satisfaction, and operational efficiency. Qualifications : Bachelor's degree in Healthcare Management, Business, or a related field. Prior Experience in B2C Sales, revenue generation, leads conversion, referral program, patient experience, customer retention as well. Proven experience in healthcare, wellness, or clinic management. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to drive sales, patient conversions, and implement growth strategies. Customer-focused with a strong understanding of patient needs and experience.

Position: Insurance Sales/BD Manager Qualification:- HSC/Graduate Job Summary: We are looking for dynamic and motivated individuals to join our team as Insurance Sales/BD Managers . The ideal candidate will have excellent communication skills and a passion for sales. If you're looking for a career in the insurance sector and have prior BPO experience or are a fresh graduate, this could be the perfect opportunity for you. Key Responsibilities: Sales & Business Development: Drive sales of insurance products and expand the customer base. Client Interaction: Regularly interact with potential clients, identify their needs, and recommend suitable insurance products. Follow-up: Maintain regular communication with customers to follow up on sales leads and service requests. Team Collaboration: Work closely with the team to meet sales targets and drive business growth. Documentation & Reporting: Ensure timely submission of client documents and maintain accurate records of sales. Requirements: Education: Graduate or HSC Candidates can apply. Experience: Minimum 6 months of BPO experience preferred. Skills: Excellent communication skills (both verbal and written). Strong interpersonal skills and the ability to engage with clients effectively. A proactive approach with a positive attitude. Salary: 15,000 to 25,000 In-hand (Depending on interview and experience) How to Apply: To schedule your interview, please call or send your CV through WhatsApp to HR Kunal at 73784 50713 .

You will be responsible for aggressively driving sales numbers and achieving business targets for Retail loan products, as well as through cross-selling while enhancing and upgrading client relationships. Your primary focus will be to retain and expand the company's customer base for retail loan products to ensure repeat business or referrals. Maximizing sales through a network and relationships will be crucial to ensuring strong business growth. You will need to develop and maintain strong liaisons with clients for repeat business or referrals, and ensure that files are processed from the login stage to disbursement by liaising with internal departments (Operations and Credit) for completion. Managing the team of relationship managers effectively to optimize team productivity, assure achievement of team results, and meet business targets and profitability of the area will be part of your responsibilities. You will be required to align with the team on ground lead generation activities for sales, as well as lead and supervise the team for the implementation of the growth agenda through appropriate training, motivation, and deployment strategies. Staying updated on market trends and competitor intelligence is essential for building and developing effective sales and marketing strategies. Using your understanding of the markets, competition, processes, and products available, you will provide positive feedback to the central product and policy team to stay ahead in the market. Ensuring compliance with all Audit/RBI regulations, processes, policies, and reports as per the company's designed systems will also be a key part of your role. Overall, your focus will be on driving sales and ensuring that business targets are achieved. The ideal candidate for this role will be a graduate in any discipline with a strong drive for sales and a commitment to achieving business goals.,

As a Sales Manager at Siemens in the southern region, you will be responsible for driving the EPC & Utility business by achieving the assigned order income target and developing a sales strategy for order acquisition from end users. Your role will involve planning, developing, and achieving business targets in the EPC & Utility segments, identifying new business opportunities in new markets & segments, and driving digitalization, sustainability, and service business through end users. You will be expected to have a result-oriented, entrepreneurial spirit with a strong customer-first approach, sound product & market knowledge, and possess important soft skills like effective communication, sales attitude, and a growth mindset. Collaborating closely with consultants and Utilities to support them with inputs in the planning stage to enhance the Share of wallet will be a key aspect of your role. Your responsibilities will include driving product promotion initiatives through customer seminars, exhibitions, and other events, enhancing the effectiveness of channel partners, and ensuring effective account management, customer retention, and satisfaction. You will also be involved in supporting CRM processes, ensuring data quality, and market transparency. To be successful in this role, you should have a B.E./B.Tech degree in Electrical with 12-15 years of proven track record in Sales. Working from Bangalore, India, you will have the opportunity to collaborate with teams impacting entire cities, countries, and shaping the future. Siemens is committed to equality and diversity, and we welcome applications that reflect the communities we work in. Join us at Siemens, where we are dedicated to building the future together with over 377,000 minds in more than 200 countries. Bring your curiosity and creativity, and help us shape tomorrow. Discover more about Smart Infrastructure at: https://new.siemens.com/global/en/company/topic-areas/smart-infrastructure.html and explore Siemens careers at: www.siemens.com/careers.,

As a Business Developer focusing on the African continent, your primary responsibility will be to contribute to the development of international sales, marketing, and customer retention within the assigned area, product line, and market segment. You will engage with assigned customer accounts to achieve sales targets effectively. Your role involves pursuing sales leads, visiting existing and new customers, assessing their needs, and recommending suitable products and services. Additionally, you will lead a team of sales executives to meet and exceed the sales target. You will be responsible for generating and pursuing sales leads, managing customer inquiries, identifying new product development opportunities, and evaluating products and solutions. Your proactive and self-directed approach, combined with strong communication skills, will be essential in ensuring customer satisfaction, maintaining good public relations, and navigating international sales environments. You will also be required to identify, research, and cultivate relationships with prospective customers to drive future sales and repeat business. Furthermore, you will be responsible for identifying and appointing business partners as needed and ensuring their effective training to achieve business projections. Monitoring competitor activities, analyzing market share, and staying updated on industry trends will also be part of your role. To qualify for this position, you should have a B.E./B. Tech in Electrical or Electronics Engineering, with 5-15 years of relevant experience. Basic knowledge of electrical engineering and power systems, as well as familiarity with sales and marketing, contract handling, and the sales cycle, will be required. Experience in international sales, network building, bid management, and technology environments is essential. Knowledge of electricity metering and allied products, tendering processes, order execution, and contract handling will also be beneficial. This position is based in Gurgaon and offers an exciting opportunity to work with Secure, a multinational solutions provider with a rich history of innovation in energy management. Secure's focus on energy efficiency, revenue management, and power quality aims to help users save money, reduce energy consumption, and enhance overall comfort and convenience. If you are passionate about driving sales growth, building partnerships, and contributing to a sustainable energy future, this role is ideal for you.,

The Channel Sales Manager - Toll and Transit will play a crucial role in ensuring the profitability of products and team. Working closely with Product Managers and other business units, you will be responsible for designing customer-first solutions for products and services in the Toll and Transit sector. Key responsibilities include managing a team of Issuer Managers, fostering quality partnerships, ensuring process adherence and compliance, coordinating with regulators to align product enhancements with regulatory guidelines, sourcing quality and speed, as well as focusing on customer and partner retention. The ideal candidate should possess a graduation degree in any field and have 2-5 years of relevant experience in the industry.,

The CRM Executive position based in Ludhiana is a full-time on-site role that entails managing and analyzing customer interactions and data across the customer lifecycle. Your primary responsibilities will include enhancing customer retention strategies, improving the customer experience, and collaborating with sales teams to boost customer satisfaction and loyalty. Your duties will also involve monitoring customer data, segmenting customers, and creating personalized marketing initiatives. To excel in this role, you should possess strong analytical skills to decipher complex data, a background in customer retention and loyalty program development, excellent communication abilities, a focus on elevating customer experience, sales proficiency with a customer-centric mindset, a Bachelor's degree in Business, Marketing, or a related field, expertise in CRM software and tools, and the capacity to work effectively with cross-functional teams.,

As a Commercial Insurance Sales Specialist, you will be responsible for delivering outstanding conversion rates from prospects to customers by leveraging your expertise in commercial insurance and sales skills. You will maintain a robust pipeline of potential clients and demonstrate strong teamwork, leadership, and problem-solving abilities. Your high energy, integrity, and commitment to the job will be key in driving success in this role. Collaboration with internal teams such as claims, underwriting, and accounts will be essential to ensure seamless operations. You will support the sales team in lead generation and closing deals, drawing on your commercial insurance experience, particularly in group health, property and liability. Previous experience in B2B sales is a prerequisite, and familiarity with insurance brokers or direct insurers" sales processes will be advantageous. Your independent client handling capabilities and drive to grow business will be crucial, along with effective communication and engagement with senior executives. You must possess a proactive approach to problem-solving and a proven track record of meeting sales targets while working collaboratively with various functions. Technical skills required for this role include knowledge of General Insurance products, proficiency in broking portals and insurer systems, as well as expertise in MS Excel and CRM tools. With 5 to 8 years of experience in B2B Sales within the insurance sector, you should have a strong focus on corporate clients and a demonstrated ability to build and maintain client relationships. Key responsibilities will encompass business development, strategic selling, cross-selling, upselling, negotiation, channel management, team coordination, target achievement, customer retention, proposal development, and CRM software utilization. Proficiency in MS Office applications is preferred. This full-time and permanent position offers health insurance, Provident Fund, day shift, morning shift, and yearly bonuses. The work location is in person, and the ideal candidate will have a minimum of 5 years of experience in the insurance domain, B2B Sales, CRM software, corporate sales, and at least 1 year in commercial insurance.,

As a valuable member of our team at Teach Maven, you will be responsible for building and maintaining strong relationships with clients to drive customer retention and satisfaction. Your goal will be to meet and exceed monthly sales targets and KPIs while collaborating with marketing and product teams to align business goals with market trends. Your role will involve maintaining accurate records of sales activities using CRM tools or Excel sheets, as well as participating in strategy meetings to improve business development processes. In addition, you will play a key role in providing timely feedback to the management team regarding market trends, competitor analysis, and client needs. Teach Maven is an EdTech company based in Bengaluru that offers training programs to students and working professionals. Join us in our mission to provide quality education and training to individuals looking to enhance their skills and knowledge.,

As a Market Development specialist, your primary responsibility will be to develop the market for cattle, poultry, and fish feed. You will achieve this by conducting customer and farmer meetings to understand their needs and preferences. By acquiring or developing new distributors and customers, you will expand the market reach. It is crucial to build a strong foundation by identifying potential cattle farmers, poultry farmers, fish farmers, milk collection centers, and hatcheries. To ensure customer retention, appoint dealers in untapped markets. Additionally, conducting competition analysis and evaluating price/product performance for all feed types regularly will be part of your duties. Surveying the designated area and performing PDME (Plan, Do, Measure, Evaluate) for target planning across feed categories is essential for strategic growth. Your role will also involve maintaining strong relationships with key opinion leaders in the cattle, poultry, and fish farming sectors to promote products effectively. Converting existing customer relations into regular buyers of all feed categories will be a key focus area. Daily customer visits as per the tour and route plan will be required to generate business efficiently. Organizing farmer meetings for cattle, poultry, and aquaculture sectors with Extension Managers at collection centers and other locations will help in building a robust customer base. Addressing and resolving customer complaints for all feed types promptly is necessary. Arranging technical seminars for cattle, poultry, and fish farmers to educate them about feed benefits will be part of your customer relationship management strategy. Consistently following up to maintain long-term customer relationships is crucial for customer retention. In addition to market development and customer relationship management, you will be responsible for leading conversions across all feed categories and ensuring timely product delivery to customers. Completing documentation for customer creation, credit agreements, MOUs, and dealership agreements as per SOPs is essential. Coordinating with the sales coordinator to optimize delivery logistics for all feed categories and reduce transportation costs will be part of your responsibilities. Collecting and maintaining data on prospective customers categorized by geography, feed type, and customer type is crucial for targeted marketing strategies. Collaborating with internal departments and authorities for seamless operations is necessary for effective functioning. This is a full-time position with benefits including Provident Fund and a compensation package that includes a performance bonus. The work schedule is during the day shift, and the work location is in person.,

Experience that Matters At Vrinsoft, our employees always come first. We believe in providing the recognition you deserve, along with the best opportunities to learn and grow. You will have the freedom and flexibility to perform at your best while maintaining a balance between your professional and personal life. Our work environment is professional yet friendly, allowing you to stay abreast with current technologies and think like an entrepreneur. We provide you with the opportunity to innovate, succeed, and help bring out the best in you. Launch a New Chapter in Your Career At Vrinsoft, you can flaunt your talent and showcase your skills beyond just your workstation. You will have the chance to work in tandem with your teammates, building team spirit and fostering employee collaboration in a professional environment. We celebrate all festivals to maintain a festive spirit and provide the perfect platform for you to innovate, perform well, and grow. We believe in promoting a healthy lifestyle and supporting your zeal to stay fit, with expert help always available to assist you. It is a good place to explore your potential, continue to learn, and discover new opportunities. What We Look For We seek individuals with a positive attitude who can embrace our core values and maintain a good team attitude. Leadership traits are welcomed, as we encourage those with leadership skills to contribute to the team and explore their potential. Being an excellent team player with a high level of team spirit is essential, along with a passion for learning and growing. We value individuals who set high goals, are self-motivated, and have a strong passion for their work. Recruitment Process Our recruitment process involves shortlisting candidates, accepting candidate profiles, screening, evaluating, and verifying eligibility, followed by an initial HR interview. Candidates will undergo practical tests including aptitude, technical, and skill tests at various levels. The evaluation skill levels range from basic to expert, and successful candidates will proceed to the HR round, where company policies, culture, perks, remuneration, and any questions will be addressed. Sr Customer Success Manager As a Senior Customer Success Manager at Vrinsoft, you will be responsible for building strong, trust-based client relationships and supporting customers throughout their journey. Key responsibilities include client relationship management, customer advocacy, operational and technical support, cross-sell/upsell initiatives, problem resolution, customer retention, process improvement, client insights and analysis, and stakeholder collaboration. What We're Looking For: We seek individuals with a strong, confident personality and leadership traits, excellent communication and presentation skills, an analytical mindset with a customer-first approach, and the ability to build trust and maintain transparency with clients. You should have strong interpersonal skills, coordination abilities, previous experience in account management or customer success, tech-savviness, a degree in Engineering or Computer Science, and experience in onboarding new clients and driving continuous engagement. Preferred Qualifications: Preferred qualifications include 5+ years of experience in a customer-facing role, background in IT services, SaaS, or digital solutions, familiarity with CRM tools and customer success platforms. To apply, please send your resume to hr@vrinsofts.com or call us on +91 7574 926643.,

Responsibilities: * Manage customer relationships through effective communication and issue resolution * Drive customer acquisition through targeted marketing campaigns *Handle customer interactions, service bookings, follow-ups, feedback etc. Annual bonus Performance bonus Sales incentives Mobile bill reimbursements Job/soft skill training

Position:- Outbound Voice Process Department:- Customer Service, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary:- 12200 + Unlimited Incentive Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact :- HR Dhanshree:- 9765799435

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte s 2020 Technology Fast 500 . We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com What will I be doing? Solution and configure Zenoti to meet customer s business processes Solution, design and setup proof of concepts and pilots for the high priority and large customers ensuring successful implementations. Extract, transform and load data across systems into Zenoti Identify significant risks, unknowns, and define and drive mitigation plans Address customer issues and concerns in a timely fashion to ensure customer satisfaction Stay up-to-date with product knowledge, business flow, sales process and market dynamic. Build expertise on data migration tools and techniques, legacy software data structures in order to improve the quality of customer onboarding experience Maintain complete documentation and follow organizational processes to ensure the successful implementation of Zenoti products. Ensure the adherence to SLAs, and key metrics according to the organization s goals and objectives Coordinate with internal teams as needed to meet customer needs and requirements, while managing customer expectations. What skills do I need? Prior experience in implementing software systems with hands-on experience in data transformation, system validation, and migration tasks. Deep knowledge of features in MS Excel, working knowledge of database systems a plus Ability to use tools/scripts to transform data for setting up customer sites Ability to innovate and develop tools to enhance the migration process Experience with data migrations and data mapping Good to have knowledge of Web Design using HTML, Ability to adhere to and develop quality checks to demonstrate the integrity of data migration from legacy systems into Zenoti A technology-centric background Strong logical, analytical, and problem-solving skills Excellent communication skills Can work in a fast-paced environment across multiple projects. Why Zenoti? Be part of an innovative company that is revolutionizing the wellness and beauty industry. Work with a dynamic and diverse team that values collaboration, creativity, and growth. Opportunity to lead impactful projects and help shape the global success of Zenoti s platform. Attractive compensation. Medical coverage for yourself and your immediate family. Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives. Regular social activities, and opportunities to give back through social work and community initiatives.

If being part of a travel-tech startup & and taking on growth challenges excites you then this could be the right position for you. We are looking for the right Graduate/Post Graduate students or freshers become part of our growth strory What work would be like: Developing and Growing Sales Territories Using CRM for tracking and updating leads Planning and executing marketing campaigns Build our presence and business operations across Asia Work closely with top management on special projects To be considered please email a copy of your resume or a link to your linkedin profile

We are hiring Territory Sales Manager based out at Delhi for our Professional division. Essity is a global leader in health and hygiene with our corporate headquarters in Stockholm, Sweden, and North American headquarters in Philadelphia, PA. We are a multi-billion-dollar company that is committed to breaking barriers to well-being. Essity does this through innovative brands in the areas of Professional Hygiene, Consumer Goods, and Health & Medical Solutions. Job Description: Execute a strategy for managing and growing assigned smaller-sized accounts and ensuring customer satisfaction. Identify and pursue new business opportunities within assigned smaller-sized territory by cross-selling and up-selling products and solutions. Develop pathways for the customers including the processes of both getting and using the products. Effectively communicate and sell the value of the companys products or services to various customer groups through effective product demonstrations and presentations. Develop and maintain relationships with key decision-makers through sales meetings and product demonstrations. Negotiate and close deals in a way that is mutually beneficial for the customer and the company. Provide exceptional customer service in order to generate customer retention and new opportunities Collaborate with cross-functional teams to deliver comprehensive solutions to customers. Maintain accurate and up-to-date sales records and reports. Were looking for people who embody our values, arent afraid to challenge, innovate, experiment, and move at a fast pace. Were always looking for ways to improve our products and ourselves. If this is you, wed love to talk. Our purpose, Breaking Barriers to Well-being, provides meaning to everything we do. Working at Essity means a chance to improve well-being for people and opportunities to drive positive change for the society and the environment. As an employee at Essity, you will belong to an organization where you feel valued and supported to grow, and challenged to generate business results in a collaborative and open atmosphere. Innovate for Good | Excel Together | Be You with Us Application End Date: Job Requisition ID: Essity253947

Job Advertisement We are hiring Territory Sales Manager based out at Bangalore for our Clinical division. Essity is a global leader in health and hygiene with our corporate headquarters in Stockholm, Sweden, and North American headquarters in Philadelphia, PA. We are a multi-billion-dollar company that is committed to breaking barriers to well-being. Essity does this through innovative brands in the areas of Professional Hygiene, Consumer Goods, and Health & Medical Solutions. Main Responsibilities Execute a strategy for managing and growing assigned smaller-sized accounts and ensuring customer satisfaction. Identify and pursue new business opportunities within assigned smaller-sized territory by cross-selling and up-selling products and solutions. Develop pathways for the customers including the processes of both getting and using the products. Effectively communicate and sell the value of the companys products or services to various customer groups through effective product demonstrations and presentations. Develop and maintain relationships with key decision-makers through sales meetings and product demonstrations. Negotiate and close deals in a way that is mutually beneficial for the customer and the company. Provide exceptional customer service in order to generate customer retention and new opportunities Collaborate with cross-functional teams to deliver comprehensive solutions to customers. Maintain accurate and up-to-date sales records and reports. Were looking for people who embody our values, arent afraid to challenge, innovate, experiment, and move at a fast pace. Were always looking for ways to improve our products and ourselves. If this is you, wed love to talk. Our purpose, Breaking Barriers to Well-being, provides meaning to everything we do. Working at Essity means a chance to improve well-being for people and opportunities to drive positive change for the society and the environment. As an employee at Essity, you will belong to an organization where you feel valued and supported to grow, and challenged to generate business results in a collaborative and open atmosphere. Innovate for Good | Excel Together | Be You with Us Application End Date: Job Requisition ID: Essity255622

\u200a We re looking for someone who thinks product-first , someone who deeply understands Shopflo s offerings and can proactively guide merchants on how to best use them to drive tangible business impact. This role requires experience working with India-based, non-enterprise clients , ideally in high-volume, fast-paced environments . Strong farming skills are essential, you should be excellent at building authority-driven relationships, driving adoption, and unlocking growth within both existing and newly onboarded accounts . What You ll Do Be the point of contact for your assigned accounts after go-live build trust, understand their business, and help them succeed Train, onboard, and guide clients on product usage, best practices, and new features Proactively drive adoption by monitoring engagement metrics and identifying early warning signs or drop-offs Conduct regular check-ins and Quarterly Business Reviews (QBRs) to assess goals and performance Own customer retention reduce churn and drive renewals by delivering consistent value Bring feedback loops from customer interactions to the Product and Engineering teams Act as a product champion , showcasing new features and helping clients get the most out of what we build What We re Looking For 2 4 years of experience in Customer Success or Account Management , preferably in a SaaS, B2B, B2C, D2C, or tech-first startup environment . Excellent verbal and written communication youre articulate, clear, and comfortable handling tough client conversations. Strong problem-solving skills you don t wait for answers; you dig, understand, and deliver. Ability to handle ambiguity and juggle multiple accounts without dropping the ball. A proactive, ownership-driven mindset we value people who take initiative and follow through.

Not Applicable Specialism SAP Management Level Director & Summary At PwC, our people in brand management, marketing and sales focus on collaboration to develop and execute strategic sales and marketing initiatives. These individuals focus on driving revenue growth, promoting the Firms services, enhancing brand visibility, and capturing new business opportunities. They utilise market research, digital marketing, creative campaigns, and effective sales strategies to engage clients, enhance the firms brand and market presence, and achieve organisational targets. As a sales generalist at PwC, you will be responsible for engaging in various sales activities to drive revenue and achieve sales targets. Working in this area, you will build and leverage a broad understanding of the Firms products or services and utilise skills in identifying customer needs and providing appropriate solutions. To be successful in this role, you will be adaptable and work across different industries and markets to maximise sales opportunities. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above. & Summary At PwC, our people in project portfolio management focus on optimising project portfolios to drive strategic business outcomes. These individuals oversee project selection, prioritisation, and resource allocation to facilitate successful project delivery. In project management at PwC, you will oversee and coordinate various projects to facilitate successful delivery within budget and timeline. You will leverage strong organisational and communication skills to effectively manage teams and stakeholders. Job Position Title Director _ Project Management_ OC central _ Advisory_ Bangalore Responsibilities Client Relationship Management Developing and maintaining strong relationships with assigned clients. Understanding client needs and goals. Acting as the primary point of contact for clients. Responding to client inquiries and requests promptly. Account Management Managing client accounts, including onboarding, ongoing service delivery, and renewals. Monitoring account performance and identifying areas for improvement. Managing contracts, including negotiation and renewal. Business Development Identifying and pursuing new business opportunities within existing accounts. Developing and implementing account strategies to drive growth. Working with internal teams to deliver solutions that meet client needs. Customer Satisfaction Ensuring client satisfaction through excellent service and support. Addressing client concerns and resolving issues promptly. Gathering client feedback and communicating it to internal teams. Reporting and Analysis Tracking key account metrics and generating reports. Analyzing client data to identify trends and opportunities. Preparing status reports on accounts. Mandatory skill sets Client Relationship Management, Strategic Account planning, Sales forecasting and Pipeline Management, Contract negotiation & management Preferred skill sets Client Relationship Management, Strategic Account planning, Sales forecasting and Pipeline Management, Contract negotiation & management Years of experience required 1318 years Education qualification BE/B.tech/MCA/MTech/MBA Education Degrees/Field of Study required Bachelor of Engineering, Master of Business Administration, Master of Engineering Degrees/Field of Study preferred Required Skills Customer Relationship Management (CRM) Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Bonus Program Design, Business Development, Business Opportunities, Coaching and Feedback, Communication, Compensation Strategy, Creativity, CRM Software, Customer Insight, Customer Liaison, Customer Needs Analysis, Customer Retention, Deal Management, Embracing Change, Emotional Regulation, Empathy, Inclusion, Influence, Innovation, Intellectual Curiosity, Lead FollowUp {+ 32 more} No

To Drive Primary and Secondary sales. Manage Dealers, Sub dealers and retailers. Identification & appointment of new dealers. Provide Post sales support to the dealers. To process the Sales orders timely. To undertake visits to dealers as per the PJP. Increase customer retention and customer experiences. Experience in Ceramics industry and Building material industry is mandatory.

To Drive Primary and Secondary sales. Manager Dealers, Sub dealers and retailers. Identification & appointment of new dealers. Provide Post sales support to the dealers. To process the Sales orders timely. To undertake visits to dealers as per the PJP. Increase customer retention and customer experiences. Experience in Ceramics industry and Building material industry is mandatory.

Position:- Telecalling Outbound Voice Process Location:- Viman Nagar Pune- 411014 Department:- Customer Service, Inbound, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 12,200 in-hand plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Aditya :-8308125422

Responsibilities: Customer Assistance : Respond to customer inquiries via phone, email, or chat. Help with setting up new services or upgrading existing ones. Guide customers through troubleshooting steps for connectivity issues. Assist with billing questions and resolving billing issues. Technical Support : Diagnose and resolve connectivity problems. Support modem/router configurations and other network devices. Escalate complex issues to higher-level technical support. Account Management : Process service requests, including installations, cancellations, and plan changes. Update customer account information. Handle and resolve customer complaints. Documentation and Reporting : Maintain accurate records of customer interactions.