6790 Customer Retention Jobs - Page 5

Job Description We are seeking a highly skilled Business Analyst to join our dynamic team. In this pivotal role, you will leverage your analytical prowess to drive strategic initiatives and optimize operational efficiencies across the organization. As a Business Analyst, you will serve as a key liaison between various stakeholders, ensuring that business needs are accurately captured and translated into actionable solutions. You will play a critical role in the development and implementation of data-driven strategies that align with our organizational goals. Roles & Responsibilities: Develop and implement regular reporting of KPIs for Customer Support performance metrics Drive solutions with...

Role Overview The Subscription Manager will be responsible for developing and executing strategies to acquire, retain, and engage magazine subscribers. This includes managing subscription operations, coordinating with sales, marketing, and distribution teams, and ensuring a smooth experience for our readers across print and digital platforms. Key Responsibilities Subscription Growth: Develop and implement plans to increase individual and institutional (schools, libraries, retailers) subscriptions. Tele-calling Team Management: Lead and motivate the tele-calling team to achieve individual and team targets.Provide training and support to enhance the teams performance. Regularly evaluate the te...

Relationship Manager-Loan Against Property Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business they were made just right for you. Job Purpose MC is the local Mortgage Specialist who will be the lead for driving the Mortgage business in their territory and will ha...

Senior General Manager - Freight Forwarding & Logistics Location: Chennai, India Company: SEAIR Global Inc. Industry: Freight Forwarding | Logistics | Supply Chain | eCommerce Fulfilment Experience: 10+ years Role Overview The Senior General Manager will lead strategy, structure, recruitment, operations, and commercial growth for SEAIR s Chennai office. This includes building high-performing teams, driving revenue growth, managing full P&L, and ensuring operational excellence. This role requires deep freight forwarding expertise and a strategic yet hands-on leadership style. Key Responsibilities Business Leadership & Expansion Develop and execute growth strategy for the South India market. B...

We are looking for Relationship Manager from Real Estate Industry Lead exp is required *This position will directly manage our customers for exceptional Service, Collections, and recovery functions *Will be part of the CRM team who are responsible to give world- class service to existing customers, quick turnaround time(TAT), resolve customer queries/ concerns, recover dues from those customers who have defaulted the payments and are in the overdue/cancellation bucket.* *Maintaining Collection Handling customer complaints Escalations. Send welcome call and email to the new booked customers *Will be responsible to give excellent, track & control the overdue, defaulters & Cancelling customers,...

We are looking for Relationship Manager from Real Estate Industry Lead exp is required *This position will directly manage our customers for exceptional Service, Collections, and recovery functions *Will be part of the CRM team who are responsible to give world- class service to existing customers, quick turnaround time(TAT), resolve customer queries/ concerns, recover dues from those customers who have defaulted the payments and are in the overdue/cancellation bucket.* *Maintaining Collection Handling customer complaints Escalations. Send welcome call and email to the new booked customers *Will be responsible to give excellent, track & control the overdue, defaulters & Cancelling customers,...

We are looking for Relationship Manager from Real Estate Industry Lead exp is required *This position will directly manage our customers for exceptional Service, Collections, and recovery functions *Will be part of the CRM team who are responsible to give world- class service to existing customers, quick turnaround time(TAT), resolve customer queries/ concerns, recover dues from those customers who have defaulted the payments and are in the overdue/cancellation bucket.* *Maintaining Collection Handling customer complaints Escalations. Send welcome call and email to the new booked customers *Will be responsible to give excellent, track & control the overdue, defaulters & Cancelling customers,...

We are looking for Relationship Manager from Real Estate Industry Lead exp is required *This position will directly manage our customers for exceptional Service, Collections, and recovery functions *Will be part of the CRM team who are responsible to give world- class service to existing customers, quick turnaround time(TAT), resolve customer queries/ concerns, recover dues from those customers who have defaulted the payments and are in the overdue/cancellation bucket.* *Maintaining Collection Handling customer complaints Escalations. Send welcome call and email to the new booked customers *Will be responsible to give excellent, track & control the overdue, defaulters & Cancelling customers,...

We are looking for Relationship Manager from Real Estate Industry Lead exp is required *This position will directly manage our customers for exceptional Service, Collections, and recovery functions *Will be part of the CRM team who are responsible to give world- class service to existing customers, quick turnaround time(TAT), resolve customer queries/ concerns, recover dues from those customers who have defaulted the payments and are in the overdue/cancellation bucket.* *Maintaining Collection Handling customer complaints Escalations. Send welcome call and email to the new booked customers *Will be responsible to give excellent, track & control the overdue, defaulters & Cancelling customers,...

Academic Advisor Bangalore, UNext Learning Pvt. Ltd. - Learning and Content Development - Customer Success - Counselling - NA JOB DESCRIPTION BASIC FUNCTION To ensure the students have a seamless academic experience around delivery of their programs from admission to exit. To ensure high student satisfaction and ensure student re-registrations & completions across semesters. KEY ACTIVITIES & RESPONSIBILITIES To be the first level - point of university contact for the student. To act as an interface between the Student and the University departments. ¢ To track and communicate students, their academic progress, submission requirement and its status, in accordance with the University session c...

Academic Advisor Bangalore, UNext Learning Pvt. Ltd. - Learning and Content Development - Customer Success - Counselling - NA JOB DESCRIPTION BASIC FUNCTION To ensure the students have a seamless academic experience around delivery of their programs from admission to exit. To ensure high student satisfaction and ensure student re-registrations & completions across semesters. KEY ACTIVITIES & RESPONSIBILITIES To be the first level - point of university contact for the student. To act as an interface between the Student and the University departments. ¢ To track and communicate students, their academic progress, submission requirement and its status, in accordance with the University session c...

Academic Advisor Bangalore, UNext Learning Pvt. Ltd. - Learning and Content Development - Customer Success - Counselling - NA JOB DESCRIPTION BASIC FUNCTION To ensure the students have a seamless academic experience around delivery of their programs from admission to exit. To ensure high student satisfaction and ensure student re-registrations & completions across semesters. KEY ACTIVITIES & RESPONSIBILITIES To be the first level - point of university contact for the student. To act as an interface between the Student and the University departments. ¢ To track and communicate students, their academic progress, submission requirement and its status, in accordance with the University session c...

Academic Advisor Bangalore, UNext Learning Pvt. Ltd. - Learning and Content Development - Customer Success - Counselling - NA JOB DESCRIPTION BASIC FUNCTION To ensure the students have a seamless academic experience around delivery of their programs from admission to exit. To ensure high student satisfaction and ensure student re-registrations & completions across semesters. KEY ACTIVITIES & RESPONSIBILITIES To be the first level - point of university contact for the student. To act as an interface between the Student and the University departments. ¢ To track and communicate students, their academic progress, submission requirement and its status, in accordance with the University session c...

Academic Advisor Bangalore, UNext Learning Pvt. Ltd. - Learning and Content Development - Customer Success - Counselling - NA JOB DESCRIPTION BASIC FUNCTION To ensure the students have a seamless academic experience around delivery of their programs from admission to exit. To ensure high student satisfaction and ensure student re-registrations & completions across semesters. KEY ACTIVITIES & RESPONSIBILITIES To be the first level - point of university contact for the student. To act as an interface between the Student and the University departments. ¢ To track and communicate students, their academic progress, submission requirement and its status, in accordance with the University session c...

Academic Advisor Bangalore, UNext Learning Pvt. Ltd. - Learning and Content Development - Customer Success - Counselling - NA JOB DESCRIPTION BASIC FUNCTION To ensure the students have a seamless academic experience around delivery of their programs from admission to exit. To ensure high student satisfaction and ensure student re-registrations & completions across semesters. KEY ACTIVITIES & RESPONSIBILITIES To be the first level - point of university contact for the student. To act as an interface between the Student and the University departments. ¢ To track and communicate students, their academic progress, submission requirement and its status, in accordance with the University session c...

Academic Advisor Bangalore, UNext Learning Pvt. Ltd. - Learning and Content Development - Customer Success - Counselling - NA JOB DESCRIPTION BASIC FUNCTION To ensure the students have a seamless academic experience around delivery of their programs from admission to exit. To ensure high student satisfaction and ensure student re-registrations & completions across semesters. KEY ACTIVITIES & RESPONSIBILITIES To be the first level - point of university contact for the student. To act as an interface between the Student and the University departments. ¢ To track and communicate students, their academic progress, submission requirement and its status, in accordance with the University session c...

Academic Advisor Bangalore, UNext Learning Pvt. Ltd. - Learning and Content Development - Customer Success - Counselling - NA JOB DESCRIPTION BASIC FUNCTION To ensure the students have a seamless academic experience around delivery of their programs from admission to exit. To ensure high student satisfaction and ensure student re-registrations & completions across semesters. KEY ACTIVITIES & RESPONSIBILITIES To be the first level - point of university contact for the student. To act as an interface between the Student and the University departments. ¢ To track and communicate students, their academic progress, submission requirement and its status, in accordance with the University session c...

Academic Advisor Bangalore, UNext Learning Pvt. Ltd. - Learning and Content Development - Customer Success - Counselling - NA JOB DESCRIPTION BASIC FUNCTION To ensure the students have a seamless academic experience around delivery of their programs from admission to exit. To ensure high student satisfaction and ensure student re-registrations & completions across semesters. KEY ACTIVITIES & RESPONSIBILITIES To be the first level - point of university contact for the student. To act as an interface between the Student and the University departments. ¢ To track and communicate students, their academic progress, submission requirement and its status, in accordance with the University session c...

Ensure delivery of outsource headcount and language support required to meet customer KPIs including NPS Problem Resolution leadership Drive customer experience improvements by measuring, understanding and analysing customer feedbacks and working closely with cross-functional teams to improve results. Strong focus on quality of interactions in order to delight customers, enabled by effective coaching and performance feedback structure and culture. To establish a customer-focussed culture by implementing and managing initiatives and tools that aim to achieve customer satisfaction, loyalty and retention. "

We are hiring CLM and Direct Campaigns Manager who would be extensively working around below mentioned key responsibility areas Role Objective: The CRM Analyst will drive customer growth by leveraging analytics and CRM insights to design, monitor, and optimize cross-sell, up-sell, and win-back strategies across the general insurance portfolio. The role focuses on maximizing customer lifetime value through targeted engagement, data-driven campaigns, and actionable insights. Roles and Responsibilities Manage customer life cycle management (CLM) campaigns from acquisition to retention, ensuring seamless customer engagement and growth. Develop and execute performance marketing strategies to driv...

Position :- Customer Service Representative - BPO Voice Process Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary:- 10,700 to 13,000 in hand + unlimited incentives. Office Time :- 9.30 Am To 6.30Pm Rotational week off Rounds of Interviews :- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact : - HR Saloni - 7...

Graduate freshers 2025 Passouts with all results may apply Fluent English is a must Should be comfortable working in rotational day shifts (8 am - 5 pm,10 am - 7pm &11 am to 8 pm) Call now on 9773553319 Simran www.hyfly.in Required Candidate profile Salary 13500 to 22500 in hand (as per Exp in BPO industry - if handled BFSI customer service process will be an added advantage) Answer inbound calls and assist customer with their Queries/Request Perks and benefits Medical Allowance + Performance based Incentives

Customer Service Executive Medical billing Hsc/Graduate with minimum 6 months experience as AR - Customer service, Medical billing Salary - 28k in hand (based on qualification and/or experience) min 6 months Exp Required Location - Thane Required Candidate profile Qualification: Min Hsc Pass How to Apply! To schedule your interview call or send your CV through WhatsApp Contact: HR Vaibhavi - 7030024179 Perks and benefits Good salary with friendly work culture

Role & responsibilities Role Overview This role sits at the intersection of customer onboarding, relationship management, and problem solving . You will be responsible for ensuring new users understand, adopt, and get continuous value from faff. Youll work closely with the founders and be one of the first hires for this function. Key Responsibilities Onboard new customers via calls and explain how faff works Understand individual user needs and help them use the service effectively Act as a primary point of contact for assigned users Follow up post-onboarding to gather feedback and improve engagement Handle high-level customer escalations with empathy and ownership Continuously improve onboa...

Hiring for D2C ecommerce fashion industry * Manage customer queries via phone, email & chat * Provide exceptional service with empathy & efficiency * Uphold company values & policies at all times email: etalenthire@gmail.com satish: 88O2749743