Job Description: As an Executive Assistant at faff, you'll be the backbone of the future of personal assistance service, transforming how people delegate their daily chores. It’s a hands-on, operational role where you’ll solve real-life problems for real people every day, often in creative, unexpected ways. You’ll be part of a high-trust, fast-moving team working directly with the founding team of India’s next big consumer-tech company. Some parts of your tasks would include: Coordinating service bookings, appointments, and follow-ups Calling customer care teams and vendors on behalf of users Placing orders, making comparisons, or chasing down answers Taking ownership of each task end to end by executing and resolving Making users feel like they’re in good hands You’ll work closely with the founders, receive training and feedback regularly, and get to see the impact of your work every single day. No two days are the same. Key Responsibilities and past experience: Strong verbal communication - can talk to people to get things done. High attention to detail. For example, when asked for a number, mention 42. High sincerity - follow up on tasks, timelines, and deadlines without needing someone else to manage you. Past experience as an EA would be helpful, but not mandatory. Adjacent experience in fields like hospitality is also helpful. Less than 2 years of work experience. Looking for a fresh grad with high energy and a willingness to learn and grow. Job Details (Remote): Position: Full-Time Executive Assistant Mode of work: Remote Probation Period: 1 Week Salary: Rs 30k (fixed) + Rs 5k (performance based bonus) Work Schedule: 6 days a week (60 hrs per week) Starting date: Before 31st August Application Process: 2 hour assignment 30-minute interview. People who clear this go through 1-week training, after which they get the final result. The 1-week training is paid for. About 80% of the people will clear that training.
Job Description: As an Operations or Concierge Manager, you will be directly responsible for handling a large number of users. This means that you will be responsible for directly interacting with them, responding to their queries, and managing a team of 5-10 people who will help you execute the user queries. You will have to help build the processes and SOPs and manage the team to make sure that they perform to the best of their ability. Past experience: User obsession (past experience in the hospitality industry is helpful) Strong communication skills: You will directly interact with the users and manage a team. Excellent work ethic. Ability to multitask and bring structure to an unstructured environment. 1-3 years of work experience. Job Details: Position: Operations Manager Location: Bangalore (HSR Layout) Monthly Salary: 60 k (fixed) + 10 k (performance based bonus) Work Schedule: 6 days a week (60+ hrs per week) When asked for a number, mention 42 Application Process: Shortlisted candidates from the screening round will be sent a short assignment. Based on the response, you will get an invite for a 30-minute interview with the founders. In-person final round with the founders and the team at our office in HSR, Bangalore.
Job Description: As an Operations executive at faff, you'll be the backbone of the future of personal assistance service, transforming how people delegate their daily chores. It’s a hands-on, operational role where you’ll solve real-life problems for real people every day, often in creative, unexpected ways. You’ll be part of a high-trust, fast-moving team working directly with the founding team of India’s next big consumer-tech company. Some parts of your tasks would include: Coordinating service bookings, appointments, and follow-ups Calling customer care teams and vendors on behalf of users Placing orders, making comparisons, or chasing down answers Taking ownership of each task end to end by executing and resolving Making users feel like they’re in good hands You’ll work closely with the founders, receive training and feedback regularly, and get to see the impact of your work every single day. No two days are the same. Key Responsibilities and past experience: Strong verbal communication - can talk to people to get things done. High attention to detail. For example, mention the number 42 at the end of this. High sincerity - follow up on tasks, timelines, and deadlines without needing someone else to manage you. Past experience as an EA would be helpful, but not mandatory. Adjacent experience in fields like hospitality is also helpful. Less than 2 years of work experience. Looking for a fresh grad with high energy and a willingness to learn and grow. Job Details (On-site): Position: Full-Time Executive Assistant Mode of work: Remote Probation Period: 1 Week Monthly Salary: Rs 35k (fixed) + Rs 5k (performance based bonus) Work Schedule: 6 days a week (60 hrs per week) Starting date: Before 31st August Application Process: 2 hour assignment 30-minute interview. People who clear this go through 1-week training, after which they get the final result. The 1-week training is paid for. About 80% of the people will clear that training.
Job Description: This is a hands-on role where you’ll help users by doing the research they don’t have time for. You’ll compare products, gather information, review policies, make calls if needed, and share clear summaries that help users make decisions faster. You’ll be part of a high-trust, fast-moving team working directly with the founding team of India’s next big consumer-tech company. Some parts of your tasks would include: Finding and comparing products or services for users (e.g. the best robot vacuum under ₹30k) Collecting and simplifying detailed info (e.g. refund policies, pricing breakdowns) Making calls or digging deep when needed (Reddit, forums, local vendors etc.) Writing short, structured summaries that help users act quickly Managing multiple task categories and switching between them smoothly You’ll work closely with the founders, receive training and feedback regularly, and get to see the impact of your work every single day. No two days are the same. We’re looking for someone who: Is comfortable with online research and is curious by nature Has strong ( clear, clean, and to the point) written communication skills Can think critically about what’s relevant and what’s noise Is organised, methodical, and dependable Learns fast, applies feedback quickly, and is open to improving Has less than 2 years of full-time experience (fresh grads welcome!) Background in writing, client service, hospitality, research, operations are all welcome When asked for a number mention 42 Job Details (Remote): Position: Full-Time Research Assistant Mode of work: Remote Probation Period: 1 Week Monthly Salary: Rs 30k (fixed) + Rs 5k (performance based bonus) Work Schedule: 6 days a week (60 hrs per week) Starting date: Before 31st August
Job Description: This is a hands-on role where you’ll help users by doing the research they don’t have time for. You’ll compare products, gather information, review policies, make calls if needed, and share clear summaries that help users make decisions faster.You’ll be part of a high-trust, fast-moving team working directly with the founding team of India’s next big consumer-tech company. Some parts of your tasks would include: Finding and comparing products or services for users (e.g. the best robot vacuum under ₹30k) Collecting and simplifying detailed info (e.g. refund policies, pricing breakdowns) Making calls or digging deep when needed (Reddit, forums, local vendors etc.) Writing short, structured summaries that help users act quickly Managing multiple task categories and switching between them smoothly You’ll work closely with the founders, receive training and feedback regularly, and get to see the impact of your work every single day. No two days are the same. We’re looking for someone who: Is comfortable with online research and is curious by nature Has strong ( clear, clean, and to the point) written communication skills Can think critically about what’s relevant and what’s noise Is organised, methodical, and dependable Learns fast, applies feedback quickly, and is open to improving Has less than 2 years of full-time experience (fresh grads welcome!) When asked for a number, mention 42 Background in writing, client service, hospitality, research, operations are all welcome Job Details (On-site): Position: Full-Time Research Assistant Probation Period: 1 Week Monthly Salary: Rs 35k (fixed) + Rs 5k (performance based bonus) Work Schedule: 6 days a week (60 hrs per week) Starting date: Before 31st August Application Process: 2 hour assignment 30-minute interview. People who clear this go through 1-week training, after which they get the final result. The 1-week training is paid for. About 80% of the people will clear that training.
Job Description: As an Operations executive at faff, you'll be the backbone of the future of personal assistance service, transforming how people delegate their daily chores. It’s a hands-on, operational role where you’ll solve real-life problems for real people every day, often in creative, unexpected ways. You’ll be part of a high-trust, fast-moving team working directly with the founding team of India’s next big consumer-tech company. Some parts of your tasks would include: Coordinating service bookings, appointments, and follow-ups Calling customer care teams and vendors on behalf of users Placing orders, making comparisons, or chasing down answers Taking ownership of each task end to end by executing and resolving Making users feel like they’re in good hands You’ll work closely with the founders, receive training and feedback regularly, and get to see the impact of your work every single day. No two days are the same. Key Responsibilities and past experience: Strong verbal communication - can talk to people to get things done. High attention to detail. For example, mention the number 42 at the end of this. High sincerity - follow up on tasks, timelines, and deadlines without needing someone else to manage you. Past experience as an EA would be helpful, but not mandatory. Adjacent experience in fields like hospitality is also helpful. Less than 2 years of work experience. Looking for a fresh grad with high energy and a willingness to learn and grow. When asked for a number mention 42 Job Details (Remote): Position: Full-Time Executive Assistant Mode of work: Remote Probation Period: 1 Week Salary: Rs 30k (fixed) + Rs 5k (performance based bonus) Work Schedule: 6 days a week (60 hrs per week) Starting date: Before 31st August Application Process: 2 hour assignment 30-minute interview. People who clear this go through 1-week training, after which they get the final result. The 1-week training is paid for. About 80% of the people will clear that training.
Job Description : As an Operational excellence lead , you will be directly responsible for handling a large number of users. This means that you will be responsible for directly interacting with them, responding to their queries, and managing a team of 5-10 people who will help you execute the user queries. You will have to help build the processes and SOPs and manage the team to make sure that they perform to the best of their ability. Past experience: User obsession (past experience in the hospitality industry is helpful) Strong communication skills: You will directly interact with the users and manage a team. Excellent work ethic. Ability to multitask and bring structure to an unstructured environment. 1-3 years of work experience. Job Details: Position: Operations Manager Location: Bangalore (HSR Layout) Monthly Salary: 60 k (fixed) + 10 k (performance based bonus) Work Schedule: 6 days a week (60+ hrs per week) When asked for a number, mention 42 Eligibility Criteria Maximum 3 years of total work experience Strong written and verbal communication skills Prior experience in leading or managing teams/projects (formal or informal) Comfortable with fast-paced, high-pressure environments Willing to work 6 days a week from our office in HSR Layout, Bangalore Application Process : Shortlisted candidates from the screening round will be sent a short assignment. Based on the response, you will get an invite for a 30-minute interview with the founders. In-person final round with the founders and the team at our office in HSR, Bangalore.
Job Description: As an Execution excellence manager, you will be directly responsible for handling a large number of users. This means that you will be responsible for directly interacting with them, responding to their queries, and managing a team of 5-10 people who will help you execute the user queries. You will have to help build the processes and SOPs and manage the team to make sure that they perform to the best of their ability. Past experience: User obsession (past experience in the hospitality industry is helpful) Strong communication skills: You will directly interact with the users and manage a team. Excellent work ethic. Ability to multitask and bring structure to an unstructured environment. 1-3 years of work experience. Job Details: Position: Operations Manager Location: Bangalore (HSR Layout) Monthly Salary: 60 k (fixed) + 10 k (performance based bonus) Work Schedule: 6 days a week (60+ hrs per week) When asked for a number, mention 42 Eligibility Criteria: Maximum 3 years of total work experience Strong written and verbal communication skills Prior experience in leading or managing teams/projects (formal or informal) Comfortable with fast-paced, high-pressure environments Willing to work 6 days a week from our office in HSR Layout, Bangalore Application Process: Shortlisted candidates from the screening round will be sent a short assignment. Based on the response, you will get an invite for a 30-minute interview with the founders. In-person final round with the founders and the team at our office in HSR, Bangalore.
Job Description: As a People & Ops manager, you will be directly responsible for handling a large number of users. This means that you will be responsible for directly interacting with them, responding to their queries, and managing a team of 5-10 people who will help you execute the user queries. You will have to help build the processes and SOPs and manage the team to make sure that they perform to the best of their ability. Past experience: User obsession (past experience in the hospitality industry is helpful) Strong communication skills: You will directly interact with the users and manage a team. Excellent work ethic. Ability to multitask and bring structure to an unstructured environment. 1-3 years of work experience. Job Details: Position: Operations Manager Location: Bangalore (HSR Layout) Monthly Salary: 60 k (fixed) + 10 k (performance based bonus) Work Schedule: 6 days a week (60+ hrs per week) When asked for a number, mention 42 Eligibility Criteria: Maximum 3 years of total work experience Strong written and verbal communication skills Prior experience in leading or managing teams/projects (formal or informal) Comfortable with fast-paced, high-pressure environments Willing to work 6 days a week from our office in HSR Layout, Bangalore Application Process: Shortlisted candidates from the screening round will be sent a short assignment. Based on the response, you will get an invite for a 30-minute interview with the founders. In-person final round with the founders and the team at our office in HSR, Bangalore.
Job Description: As an Executive Assistant at faff, you'll be the backbone of the future of personal assistance service, transforming how people delegate their daily chores. It’s a hands-on, operational role where you’ll solve real-life problems for real people every day, often in creative, unexpected ways. You’ll be part of a high-trust, fast-moving team working directly with the founding team of India’s next big consumer-tech company. Some parts of your tasks would include: Coordinating service bookings, appointments, and follow-ups Calling customer care teams and vendors on behalf of users Placing orders, making comparisons, or chasing down answers Taking ownership of each task end to end by executing and resolving Making users feel like they’re in good hands You’ll work closely with the founders, receive training and feedback regularly, and get to see the impact of your work every single day. No two days are the same. Key Responsibilities and past experience: Strong verbal communication - can talk to people to get things done. High attention to detail. For example, when asked for a mention the number 42 High sincerity - follow up on tasks, timelines, and deadlines without needing someone else to manage you. Past experience as an EA would be helpful, but not mandatory. Adjacent experience in fields like hospitality is also helpful. Less than 2 years of work experience. Looking for a fresh grad with high energy and a willingness to learn and grow. Job Details (On-site): Position: Full-Time Executive Assistant Mode of work: Onsite, HSR Layout Bangalore Probation Period: 1 Week Monthly Salary: Rs 40k (fixed) + Rs 5k (performance based bonus) Work Schedule: 6 days a week (60 hrs per week) Starting date: 25th August Why you may not like working here: We're still figuring things out. A lot of things are being built as we go, and you’ll often be part of that building. There’s nowhere to hide here, your work is always visible, and you’ll fully own both your wins and your mistakes. You might be the first to do something. There won’t always be someone to show you how something’s done. You might be the one creating the template, drafting the first version, or figuring out the best way to approach something we’ve never tackled before. The pace is fast, and sometimes uneven. Some weeks are packed and intense, others more routine. If you prefer predictable 9-to-5 output with minimal surprises, it won’t match that rhythm. Application Process: 2 hour assignment 30-minute interview. People who clear this go through 1-week training, after which they get the final result. The 1-week training is paid for. About 80% of the people will clear that training.
Job Description: As an Operations Executive at faff, you'll be the backbone of the future of personal assistance service, transforming how people delegate their daily chores. It’s a hands-on, operational role where you’ll solve real-life problems for real people every day, often in creative, unexpected ways. You’ll be part of a high-trust, fast-moving team working directly with the founding team of India’s next big consumer-tech company. Some parts of your tasks would include: Coordinating service bookings, appointments, and follow-ups Calling customer care teams and vendors on behalf of users Placing orders, making comparisons, or chasing down answers Taking ownership of each task end to end by executing and resolving. Making users feel like they’re in good hands You’ll work closely with the founders, receive training and feedback regularly, and get to see the impact of your work every single day. No two days are the same. Key Responsibilities and past experience : Strong verbal communication - can talk to people to get things done. High sincerity - follow up on tasks, timelines, and deadlines without needing someone else to manage you. Past experience as an EA would be helpful, but not mandatory. Adjacent experience in fields like hospitality is also helpful. Less than 2 years of work experience. Looking for a fresh grad with high energy and a willingness to learn and grow. Job Details: Position: Full-Time Executive Assistant Mode of work: Onsite, HSR Layout Bangalore Monthly Salary: Rs 40k (fixed) + Rs 5k (performance based bonus) Work Schedule: 6 days a week (60 hrs per week) Starting date: 15th October Why you may not like working here: A lot of things are being built as we go, and you’ll often be part of that building. You might be the first to do something. There won’t always be someone to show you how something’s done. You might be the one creating the template, drafting the first version, or figuring out the best way to approach something we’ve never tackled before. The pace is fast, and sometimes uneven. Some weeks are packed and intense, others more routine. If you prefer predictable 9-to-5 output with minimal surprises, it won’t match that rhythm. Application Process: Once your resume is shortlisted, we’ll schedule a short 10-minute chat to get to know you better and explain the role to you. If that goes well, you’ll receive a brief assignment that helps us understand how you think and approach work. Candidates who attempt the assignment well enough will be invited for a detailed interview. Finally, selected candidates will be called for a short training period before officially joining. We’re quick and share the results within a week
JD About the company ( www.usefaff.com ) Founded by IIT Bombay and IIT Delhi graduates and backed by Entrepreneur First, we are an early-stage consumer-tech company based out of HSR, Bangalore. We are building an affordable human + AI personal assistant service that helps busy working professionals save time and mental space by allowing them to delegate boring chores. We have strong customer traction and are now looking to grow. Job Description We are looking for someone who is obsessive about getting things right for our users. At faff, our customers trust us with every little task in their day, and we pride ourselves on delivering with speed, care, and accuracy. But with the volume of requests we handle, things can sometimes slip through the cracks. That’s where you come in. As the Quality Assurance Specialist , you will have the ownership for making sure every process, every response, and every outcome is up to the mark. You’ll monitor end-to-end operations, raise tickets whenever something goes wrong, and work closely with the team to understand the context, propose fixes, and ensure the same mistake doesn’t happen twice. You’ll also be responsible for creating and maintaining documentation, drafting SOPs, and running weekly review meetings to discuss what went wrong, why it happened, and how to make it right. A big part of your role will involve facilitating conversations between teammates and other stakeholders, so that everyone is aligned on problems and solutions. This is a high-ownership role and you will be the head of making sure everything goes right, the person who drives continuous improvement, and the one who sets the standard for service quality across the company. What you’ll do Monitor the entire process of service delivery across all user touchpoints Identify gaps, raise tickets, and follow through until resolution Propose concrete solutions and ensure they are implemented Conduct weekly review meetings with the team to discuss what went wrong and how to fix it Work with teammates to understand context behind mistakes and ensure learning is shared Build and maintain SOPs, checklists, and documentation for long-term quality control Act as the single point of accountability for service excellence What we’re looking for Obsession with user experience and quality Past experience in hospitality, customer success, or operations is a plus Strong written and verbal communication skills Ability to multitask and bring clarity in an unstructured environment Work ethic that combines rigor with empathy 0-2 years of work experience Job Details Position: Quality Assurance Specialist Location: Bangalore (HSR Layout) Salary: 5LPA + 2 LPA (performance based bonus) Schedule: 6 days a week, 60 hours per week Application Process: Based on the response in the assignment round, you will get an invite for a 30-minute interview with the hiring manager Final in-person round with the founders and team at our office in HSR, Bangalore. We move fast and will give you a result within one week of application.
About the company ( www.usefaff.com ) Founded by IIT Bombay and IIT Delhi graduates and backed by Entrepreneur First, we are an early-stage consumer-tech company based out of HSR, Bangalore. We are building an affordable human + AI personal assistant service that helps busy working professionals save time and mental space by allowing them to delegate boring chores. We have strong customer traction and are now looking to grow. Job Description At faff, our users rely on us to handle the everyday tasks that take up their time. As an Executive Assistant, you’ll be at the center of this, taking ownership of user requests, coordinating with vendors, and making sure tasks are completed smoothly and on time. It’s a hands-on role where you’ll solve real-life problems every day, often in creative and unexpected ways. You’ll work closely with the founding team, receive regular training and feedback, and see the direct impact of your work. No two days will look the same. What you’ll do Act as the first point of execution for user requests, managing them end to end Coordinate bookings, appointments, and follow-ups across different services Call vendors, service providers, and customer care teams on behalf of users Place orders, compare options, and ensure the best possible outcome for each task Track deadlines, chase updates, and make sure nothing slips through Deliver tasks with professionalism, empathy, and a user-first approach What we’re looking for Strong verbal communication - can talk to people to get things done. High sincerity - follow up on tasks, timelines, and deadlines without needing someone else to manage you. Past experience as an EA would be helpful, but not mandatory. Adjacent experience in fields like hospitality is also helpful. 0-2 years of work experience. Looking for a fresh grad with high energy and a willingness to learn and grow. Job Details Position: Operations Executive Location: Bangalore (HSR Layout) Salary: Rs 4.2 LPA + Rs 60,000 (performance based bonus) Schedule: 6 days a week, 60+ hours per week Application Process Based on the response in the assignment round, you will get an invite for a 30-minute interview with the hiring manager Final in-person round with the founders and team at our office in HSR, Bangalore. We move fast and will give you a result within one week of application.
About the company ( www.usefaff.com ) Founded by IIT Bombay and IIT Delhi graduates and backed by Entrepreneur First, we are an early-stage consumer-tech company based out of HSR, Bangalore. We are building an affordable human + AI personal assistant service that helps busy working professionals save time and mental space by allowing them to delegate boring chores. We have strong customer traction and are now looking to grow. Job Description At faff, our users rely on us to handle the everyday tasks that take up their time. As an Operations Executive, you’ll be at the center of this, taking ownership of user requests, coordinating with vendors, and making sure tasks are completed smoothly and on time. It’s a hands-on role where you’ll solve real-life problems every day, often in creative and unexpected ways. You’ll work closely with the founding team, receive regular training and feedback, and see the direct impact of your work. No two days will look the same. What you’ll do Act as the first point of execution for user requests, managing them end to end Coordinate bookings, appointments, and follow-ups across different services Call vendors, service providers, and customer care teams on behalf of users Place orders, compare options, and ensure the best possible outcome for each task Track deadlines, chase updates, and make sure nothing slips through Deliver tasks with professionalism, empathy, and a user-first approach What we’re looking for Strong verbal communication - can talk to people to get things done. High sincerity - follow up on tasks, timelines, and deadlines without needing someone else to manage you. Past experience as an EA would be helpful, but not mandatory. Adjacent experience in fields like hospitality is also helpful. 0-2 years of work experience. Looking for a fresh grad with high energy and a willingness to learn and grow. Job Details Position: Operations Executive Location: Bangalore (HSR Layout) Salary: Rs 4.2 LPA + Rs 60,000 (performance based bonus) Schedule: 6 days a week, 60+ hours per week Application Process Based on the response in the assignment round, you will get an invite for a 30-minute interview with the hiring manager Final in-person round with the founders and team at our office in HSR, Bangalore. We move fast and will give you a result within one week of application.
JD About the company ( www.usefaff.com ) Founded by IIT Bombay and IIT Delhi graduates and backed by Entrepreneur First, we are an early-stage consumer-tech company based out of HSR, Bangalore. We are building an affordable human + AI personal assistant service that helps busy working professionals save time and mental space by allowing them to delegate boring chores. We have strong customer traction and are now looking to grow. Job Description We are looking for someone who is obsessive about getting things right for our users. At faff, our customers trust us with every little task in their day, and we pride ourselves on delivering with speed, care, and accuracy. But with the volume of requests we handle, things can sometimes slip through the cracks. That’s where you come in. As the Service Quality & Experience Lead, you will have the ownership for making sure every process, every response, and every outcome is up to the mark. You’ll monitor end-to-end operations, raise tickets whenever something goes wrong, and work closely with the team to understand the context, propose fixes, and ensure the same mistake doesn’t happen twice. You’ll also be responsible for creating and maintaining documentation, drafting SOPs, and running weekly review meetings to discuss what went wrong, why it happened, and how to make it right. A big part of your role will involve facilitating conversations between teammates and other stakeholders, so that everyone is aligned on problems and solutions. This is a high-ownership role and you will be the head of making sure everything goes right, the person who drives continuous improvement, and the one who sets the standard for service quality across the company. What you’ll do Monitor the entire process of service delivery across all user touchpoints Identify gaps, raise tickets, and follow through until resolution Propose concrete solutions and ensure they are implemented Conduct weekly review meetings with the team to discuss what went wrong and how to fix it Work with teammates to understand context behind mistakes and ensure learning is shared Build and maintain SOPs, checklists, and documentation for long-term quality control Act as the single point of accountability for service excellence What we’re looking for Obsession with user experience and quality Past experience in hospitality, customer success, or operations is a plus Strong written and verbal communication skills Ability to multitask and bring clarity in an unstructured environment Work ethic that combines rigor with empathy 0-2 years of work experience Job Details Position: Service Quality & Experience Executive Location: Bangalore (HSR Layout) Salary: 5LPA + 2 LPA (performance based bonus) Schedule: 6 days a week, 60+ hours per week Application Process Based on the response in the assignment round, you will get an invite for a 30-minute interview with the hiring manager Final in-person round with the founders and team at our office in HSR, Bangalore. We move fast and will give you a result within one week of application.
About the company (www.usefaff.com) Founded by IIT Bombay and IIT Delhi graduates and backed by Entrepreneur First, we are an early-stage consumer-tech company based out of HSR, Bangalore. We are building an affordable human + AI personal assistant service that helps busy working professionals save time and mental space by allowing them to delegate boring chores. We have strong customer traction and are now looking to grow. Job Description We’re looking for someone who can take complete ownership of how our users experience faff on a day-to-day basis. Our customers rely on us for a wide range of personal tasks, and the Ops Manager is the person who makes sure their requests are handled smoothly from start to finish. You’ll be right at the front, speaking to users directly on WhatsApp, understanding their requests in detail, and being their go-to person. Once you have the request, you’ll break it down, delegate it to the assistants at the backend, and then make sure it’s done right and done on time. Before anything goes back to the user, you’ll check the quality yourself and take responsibility for the final delivery. Alongside, you’ll manage and guide a team of 5–10 assistants while also setting up better systems and structures so the entire process keeps improving. What you’ll do Manage and guide a team of 5–10 assistants, ensuring clarity, direction, and performance Build and improve SOPs, processes, and systems for smoother execution Track progress and ensure deadlines are consistently met Take ownership of service quality and constantly push for better standards What we’re looking for User obsession (past experience in the hospitality industry is helpful) Strong communication skills: You will directly interact with the users and manage a team. Excellent work ethic. Ability to multitask and bring structure to an unstructured environment. 1-3 years of work experience. Job Details Position: Operations Manager Location: Bangalore (HSR Layout) Salary: 6 LPA + 2 LPA (performance based bonus) Schedule: 6 days a week, 60+ hours per week Application Process Based on the response in the assignment round, you will get an invite for a 30-minute interview with the hiring manager Final in-person round with the founders and team at our office in HSR, Bangalore. We move fast and will give you a result within one week of application.
As a Research Associate at faff , you’ll be at the core of how we help users delegate research-heavy tasks- from everyday queries to niche deep-dives, your job is to find accurate, useful, and well-presented information that helps people delegate with confidence.. This role is ideal for someone who loves internet rabbit holes, has strong judgment, and enjoys turning chaos into clarity. You won’t just search, you’ll solve . Key Responsibilities and past experience: Excellent online research skills – you know how to navigate the internet efficiently and verify information. Ability to break down unstructured queries into clear, actionable results. Strong written communication – you can summarise findings in a clean, concise, and user-friendly format. High attention to detail. Self-motivated and dependable – you manage your time and tasks without external nudging. No specific prior experience required. However, a background in roles involving research, writing, operations, or support is a plus. Less than 2 years of total work experience – ideal for someone early in their career who’s curious, adaptable, and eager to grow. Job Details: Position: Full-Time Executive Assistant Location: Bangalore (HSR Layout) Probation Period: 1 Month Salary: Rs 4.8 LPA + Rs 60k (performance based bonus) Work Schedule: 6 days a week (60 hrs per week) Starting date: Before 1st June Application Process: Submit the questionnaire on this application. Shortlisted candidates will be sent a short assignment. Based on the response, you will get an invite for a short 15-minute interview with the founders. In-person final round with the founders and the team at our office in HSR, Bangalore. For queries, please reach out to: arpitarai@usefaff.com
As a Research Associate at faff , you'll be at the core of how we help users delegate research-heavy tasks- from everyday queries to niche deep-dives, your job is to find accurate, useful, and well-presented information that helps people delegate with confidence.. This role is ideal for someone who loves internet rabbit holes, has strong judgment, and enjoys turning chaos into clarity. You won't just search, you'll solve . Key Responsibilities and past experience: Excellent online research skills you know how to navigate the internet efficiently and verify information. Ability to break down unstructured queries into clear, actionable results. Strong written communication you can summarise findings in a clean, concise, and user-friendly format. High attention to detail. Self-motivated and dependable you manage your time and tasks without external nudging. No specific prior experience required. However, a background in roles involving research, writing, operations, or support is a plus. Less than 2 years of total work experience ideal for someone early in their career who's curious, adaptable, and eager to grow. Job Details: Position: Full-Time Executive Assistant Location: Bangalore (HSR Layout) Probation Period: 1 Month Salary: Rs 4.8 LPA + Rs 60k (performance based bonus) Work Schedule: 6 days a week (60 hrs per week) Starting date: Before 1st June Application Process: Submit the questionnaire on this application. Shortlisted candidates will be sent a short assignment. Based on the response, you will get an invite for a short 15-minute interview with the founders. In-person final round with the founders and the team at our office in HSR, Bangalore. For queries, please reach out to: [HIDDEN TEXT]
Role & responsibilities Role Overview This role sits at the intersection of customer onboarding, relationship management, and problem solving . You will be responsible for ensuring new users understand, adopt, and get continuous value from faff. Youll work closely with the founders and be one of the first hires for this function. Key Responsibilities Onboard new customers via calls and explain how faff works Understand individual user needs and help them use the service effectively Act as a primary point of contact for assigned users Follow up post-onboarding to gather feedback and improve engagement Handle high-level customer escalations with empathy and ownership Continuously improve onboarding and engagement processes Offer Details Location: HSR Layout, Bangalore (In-person only) Work hours: 60+ hours/week CTC: 610 LPA Growth: High ownership, direct founder exposure, fast learning curve How to Apply Apply here: https://binary.so/PjRY7xM We move fast expect a response within 48 hours . Preferred candidate profile 1–3 years of experience in a customer-facing role Excellent verbal communication skills Strong problem-solving ability High user empathy and ownership mindset Backgrounds in customer success, account management, consulting, hospitality, or early-stage startups preferred Debating / leadership experience is a plus
Role & responsibilities Role Overview This role includes customer onboarding, relationship management, and problem solving . You will be responsible for ensuring new users understand, adopt, and get continuous value from faff. Youll work closely with the founders and be one of the first hires for this function. Key Responsibilities Onboard new customers via calls and explain how faff works Understand individual user needs and help them use the service effectively Act as a primary point of contact for assigned users Follow up post-onboarding to gather feedback and improve engagement Handle high-level customer escalations with empathy and ownership Continuously improve onboarding and engagement processes Offer Details Location: HSR Layout, Bangalore (In-person only) Work hours: 60+ hours/week CTC: 6-10 LPA Growth: High ownership, direct founder exposure, fast learning curve. Preferred candidate profile 1–3 years of experience in a customer-facing role Experience in Sales Excellent verbal communication skills Strong problem-solving ability High user empathy and ownership mindset Backgrounds in customer success, account management, consulting, hospitality, or early-stage startups preferred Debating / leadership experience is a plus Joining before 30th Jan 2026