Operations Executive

About the company

Founded by IIT Bombay and IIT Delhi graduates and backed by Entrepreneur First, we are an early-stage consumer-tech company based out of HSR, Bangalore. We are building an affordable human + AI personal assistant service that helps busy working professionals save time and mental space by allowing them to delegate boring chores. We have strong customer traction and are now looking to grow.

At faff, our users rely on us to handle the everyday tasks that take up their time. As an Operations Executive, you’ll be at the center of this, taking ownership of user requests, coordinating with vendors, and making sure tasks are completed smoothly and on time. It’s a hands-on role where you’ll solve real-life problems every day, often in creative and unexpected ways. You’ll work closely with the founding team, receive regular training and feedback, and see the direct impact of your work. No two days will look the same.

What you’ll do

• Act as the first point of execution for user requests, managing them end to end
• Coordinate bookings, appointments, and follow-ups across different services
• Call vendors, service providers, and customer care teams on behalf of users
• Place orders, compare options, and ensure the best possible outcome for each task
• Track deadlines, chase updates, and make sure nothing slips through
• Deliver tasks with professionalism, empathy, and a user-first approach

What we’re looking for

• Strong verbal communication - can talk to people to get things done.
• High sincerity - follow up on tasks, timelines, and deadlines without needing someone else to manage you.
• Past experience as an EA would be helpful, but not mandatory.
• Adjacent experience in fields like hospitality is also helpful.
• 0-2 years of work experience.
• Looking for a fresh grad with high energy and a willingness to learn and grow.

Job Details

• Position: Operations Executive
• Location: Bangalore (HSR Layout)
• Salary: Rs 4.2 LPA + Rs 60,000 (performance based bonus)
• Schedule: 6 days a week, 60+ hours per week

Application Process

• Based on the response in the assignment round, you will get an invite for a 30-minute interview with the hiring manager
• Final in-person round with the founders and team at our office in HSR, Bangalore.
• We move fast and will give you a result within one week of application.