2425 Customer Retention Jobs - Page 4

Major Deliverables: Generate leads & business from assigned dealership as well as the open market Maintain a healthy relationship with Dealers for sales objective. Ensuring Post Disbursal Documents (PDD) updation RC, First EMI & Non starter collection & its updation to maintain the portfolio Timely Communication to dealers staff about the scheme / HO communication about payouts/RC, etc Ensure enhanced sourcing & business at the dealer counter(s) being managed Ensure proper implementation of all the finance schemes in operation at Dealer level & impart regular training on the same to the dealer Sales team Understanding of customers need and proper guidance / explanation of the finance schemes to the customers Daily sharing of MIS with case wise status of the leads given by dealership Minimum Nos. expected as per productivity matrix. Login to conversation to maintain the targeted ratio. Location: Mumbai,New Delhi,Pune,Bangalore,Hyderabad,Chennai

Job Overview: We are looking for a motivated and results-driven Business Development to join our dynamic team. In this role, you will work closely with the Sales and Marketing teams to identify new business opportunities, build relationships with potential customers, and contribute to revenue growth. Your primary responsibility will be to generate high-quality leads through various channels, including cold calling, email campaigns, and market research, while also guiding and supporting the sales team to meet and exceed sales targets. If you have a passion for sales, enjoy working in a fast-paced environment, and have a proven track record in lead generation and business development, we would love to meet you! Key Responsibilities: Market Research & Lead Generation: Conduct thorough market research to identify prospective clients and develop strategies to attract new business. Generate leads through emails, and other outreach methods to build a robust pipeline. Business Development Strategy: Create and implement strategies for business development based on target demographics, customer needs, economic trends, and industry insights. Sales Process Management: Guide and support business development associates in their efforts to increase sales and revenue. Prepare and present sales pitches, product demos, and compelling reports to potential prospects to educate them on how our products and services meet their needs. Client Relationship Building: Cultivate and maintain strong relationships with customers to maximize business opportunities and improve customer retention. Needs Identification & Product Recommendations: Assess client needs and proactively suggest appropriate products/services, upselling when applicable. Educate clients on product specifications, benefits, and how they align with their business objectives. Account Management: Maintain and nurture potential customer accounts to ensure continuous revenue generation and the achievement of sales targets. Sales Performance Monitoring: Regularly monitor and evaluate sales performance metrics to ensure alignment with business objectives. Meet or exceed weekly/monthly activity goals and quotas. Training & Mentoring: Provide guidance and training to sales and customer service professionals on successful sales strategies, product knowledge, and customer engagement techniques. Trade Shows & Networking: Participate in industry trade shows, sales meetings, webinars, and training sessions to expand knowledge and build professional networks. Data Management & Reporting: Ensure the accuracy and regular update of customer contact information in the CRM system. Prepare detailed reports on business development activities, lead generation efforts, and sales performance. Required Skills & Experience: Work Experience: 2-3 years of experience in business development, customer service, or sales roles.Proven track record of generating leads, meeting sales quotas, and achieving business development goals. Communication Skills: Excellent verbal and written communication skills, with the ability to deliver engaging presentations. Sales Techniques: Hands-on experience with various sales techniques, including cold calling, email outreach, and direct sales. CRM Experience: Familiarity with CRM software (such as Salesforce, HubSpot, or similar platforms) is a plus. Sales Metrics: Strong understanding of sales performance metrics and ability to drive results based on data. Technical Skills: Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook). Educational Qualifications: Bachelors Degree in Business Management or related field. Masters Degree in Business Development or a similar field. Why Join Us Competitive salary and performance-based incentives. Opportunities for career growth and professional development. Collaborative and fast-paced work environment

We are looking for a highly motivated and experienced Renewal Executive to join our team at Franchise Alpha, located in the Management Consulting industry. The ideal candidate will have 1-6 years of experience. Roles and Responsibility Develop and implement effective renewal strategies to drive business growth. Build and maintain strong relationships with clients and stakeholders. Conduct market research and analyze trends to identify new opportunities. Collaborate with cross-functional teams to achieve business objectives. Identify and mitigate risks associated with renewals. Monitor and report on key performance indicators related to renewals. Job Requirements Proven experience in a similar role with a strong track record of success. Excellent communication and interpersonal skills. Strong analytical and problem-solving skills. Ability to work in a fast-paced environment and meet deadlines. Strong attention to detail and organizational skills. Experience working with data analysis tools and software.

Urgent Opening for Airtel Retention Process Need - Fresher or Experience with Good comms Qualification - *Min HSC * Salary - 12k - 14750k Week off - Rotational off Timing - * Day Rotational Shift* Rounds of Interview: HR / OPS Required Candidate profile HSC is mandate Job location - Ghansoli More Detail Contact HR Namrata:- 8624868754

The role is responsible for product management, value proposition, market strategy, product positioning, development, scaling up of product and developing new /enhanced services or features in Unified Collaboration domains. The objective is to ensure an increase in product and service profitability, revenue, and market competitiveness of the product. This is a tactical role which contributes in defining the direction of the operating plans based on the business strategy, with a significant mid-term impact on business unit overall results. Responsibilities Define product requirements & lead/own product development from concept to launch (with accountability for product delivery). Ownership of building product roadmaps and offerings and ensuring governance to drive implementation. Facilitate and support smooth and fast customer order journey. Support and propose improvements in systems, process to improve CSAT. Closely work IT teams to build a digital journey platform and experience for customers. Develop and implement product plans that include value proposition, pricing, positioning, channels, promotions, and packaging, collateral support, and sales support/infrastructure plan to drive the successful acquisition and retention of customers. Define a 'go to market model' within the existing sales/channel strategy. Specify, monitor & manage product financial, technical, service & operational performance levels.Tracking the product(s) P&L, revenue, new business, and profitability including competitive pricing of the product(s) in the marketplace to achieve desired sales volumes/optimized profit. Provide timely and accurate forecasts for and reporting on product or solution revenues and costs. Define the product s value proposition for Sales. Engage in product education/Trainings, through available channel. Provide Sales and commercials teams with appropriate pricing guidelines and support special pricing and special solutioning on need basis. The role may be an individual contributor or may lead a small team.Minimum qualification & experience Relavant years of experience in product management/sales Desired Skill sets Technical and commercial orientation Good knowledge of local market Solution orientation, ability to perceive end to end solution. Data analysis (based on consultant reports) and representation. Strong business acumen and industry knowledge Experience in delivering finely tuned product marketing strategies. Exceptional writing and editing skills, combined with strong presentation skills. Product Architecting, Engineering and Product Management

We are looking for a highly skilled and experienced professional to join our team as a Kapture CX specialist. The ideal candidate will have a strong background in management consulting and excellent communication skills. Roles and Responsibility Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and implement effective solutions to complex business problems using expertise in management consulting. Conduct thorough analysis of customer interactions and provide recommendations for improvement. Design and deliver training programs to enhance employee skills and knowledge. Foster strong relationships with clients and stakeholders through excellent communication and interpersonal skills. Identify opportunities for process improvements and implement changes to increase efficiency. Job Requirements Proven experience in management consulting, preferably in a similar role. Strong understanding of customer experience principles and practices. Excellent communication, problem-solving, and analytical skills. Ability to work effectively in a fast-paced environment and meet deadlines. Strong attention to detail and ability to multitask. Experience with data analysis and interpretation is an asset.

We are looking for a skilled Relationship Manager to join our team at Tetrahed Inc, responsible for managing mutual fund relationships and driving business growth. The ideal candidate will have a strong background in the IT Services & Consulting industry. Roles and Responsibility Develop and maintain strong relationships with existing clients to increase sales and revenue. Identify new business opportunities and expand the client base through networking and market research. Provide exceptional customer service and support to ensure high levels of client satisfaction. Collaborate with internal teams to develop and implement effective sales strategies. Analyze market trends and competitor activity to stay ahead in the market. Build and maintain a strong understanding of mutual funds products and services. Job Requirements Proven experience in relationship management within the IT Services & Consulting industry. Strong knowledge of mutual funds products and services. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills. Experience working with cross-functional teams to drive business growth.

CRM Executive manages customer relationships using CRM software, focusing on customer satisfaction and retention. Only Female Candidate Location - Chakan, Pune Contact - Ashwini 7057469892

Dear Candidate, Role: VIP Consultant VIP Shaadi About the Team: Personalised Service Think of us as the voice of our customers and their biggest champions. The Personalised Service team handles calls, chats, and emails with one mission — making every customer feel heard, valued & special. For our VIP Shaadi members, we go the extra mile (& then some). Whether it's finding the perfect match or calming a concern, we’re the go-to team when it really matters. Your Mission as a VIP Consultant If you're someone who lives and breathes customer service, loves solving problems, and gets a kick out of making people happy — this is your calling! As a VIP Consultant, you'll work closely with our HNI clients, ensuring their experience is seamless, personal, and truly premium. You’ll need empathy, patience, and a touch of matchmaking magic What You’ll Do Be the dedicated relationship partner for VIP Shaadi members post-sale Understand member preferences and help identify their ideal match Call and connect with high-quality prospects on behalf of the member Set up mutually consented meetings between potential matches Ensure timely renewals and proactive engagement throughout their journey Guide, counsel, and support the member like a true partner in their search Maintain high service standards, timely resolutions & meticulous documentation Handle escalations with grace, maturity, and solutions-focused thinking Respect diverse traditions, preferences, and cultural nuances in every interaction Always go above and beyond to deliver the VIP promise What You Bring to the Table 1+ year of experience in customer service, client servicing or relationship management A natural passion for people, relationships & making customers smile Strong attention to detail + excellent organizational skills High emotional intelligence and empathy Infinite patience + persuasive communication Clear, confident communication in English + any Indian language Self-motivated and committed to exceeding customer expectations Why Join Us Work with India’s leading matchmaking brand Be a part of exclusive high-impact journeys for premium members Learn, grow & thrive in a high-energy, customer-first culture Every day is different, meaningful, and full of real human stories Age Range: 24 - 37 years Interview Address & Job Location: Marwah Centre, 4th Floor, A & B Wing, Krishanlal Marwah Marg, Sakinaka, Andheri East, Mumbai (Behind Piknik hotel). Interview Time: 11 AM to 5 PM Contact Person: HR Snehal 9137159780 HR Yash - 99671 05537

Greetings From The Job Factory !!! Job Details - Process: International Voice Process - Work Location: Bangalore - Cab Service: Provided - CTC Details: 3 LPA to 6LPA - Shift Timings: Rotational shifts and rotational offs For More Details Call : HR Lilly @ 9880951682 (Call or whatsapp ) Email ID : lilly@thejobfactory.co.in Eligibility Criteria - Qualifications: Any graduate, postgraduate, or undergraduate Fresher or experience can apply - Experience: Minimum 12 months of experience in international voice process (customer service experience required) Roles and Responsibilities - Customer Support: Interact with customers via inbound/outbound calls to resolve issues - Issue Resolution: Provide solutions to customer queries and concerns Desired Candidate Profile - Experience in International Voice Process: Mandatory requirement or Fresher - Customer Service Background: Only candidates with customer service experience will be considered - Technical Background: Not necessary, but international voice or technical background is preferred If you're interested in this role, you can reach out to the mentioned number on WhatsApp for further clarification. For More Details Call : HR Lilly @ 9880951682 (Call or whatsapp ) Email ID : lilly@thejobfactory.co.in

Godrej Constructions Godrej Constructions mission is to create a world where nature and progress can co-exist harmoniously. From producing greener construction materials to solving the pressing issue of construction waste, Godrej Construction is present in every stage of the real estate development life cycle. The services offered by Godrej Construction include manufacturing sustainable construction materials, providing environmental engineering solutions, and helping deliver holistic spaces to customers through our construction and civil engineering services, as well as horticulture and landscape management. The lean manufacturing culture encourages the elimination of waste, creates better value, and ensures faster delivery. The business also leases out and maintains commercial properties, catering to clients of different sizes and needs across industries. Its engineering expertise enables it to build and fit-out office spaces according to client specifications. Godrej Construction also has a ready-mix concrete plant and a well-equipped central concrete laboratory to ensure consistency and quality. Focused on the environment, all Godrej Construction projects bear the Indian Green Building Council (IGBC) certification. Godrej Construction is the only corporate in India with a globally certified Environment Management System. Key Result Areas: 1. Managing Customer Care Centre Operations at Pune RMC. 2. Managing timely delivery of orders. 3. Post Pour Customer Feedback 4. Key Customer Management 5. Pre and Post CRM 6. Organizational Imperatives Job Description: The position is for RMC unit of Godrej Construction business. The incumbent would be responsible for the following: 1.Managing Customer Care Centre Operations at Pune RMC. - Understand Customer Requirement on phone calls, Record the Orders, Update the customer about the status of Ongoing Orders - Understand all the operations related to RMC Web Portal System - Take the status of Raw Material, Transit Mixer, and Plant availability. - Managing the Team of CCC Operators 2. Managing timely delivery of orders. - Daily Order Planning orders along with Sales and Operations Team - Ensure Effective Order Scheduling Through RMC Web Portal - Understand use of Map my India Portal and should be able to create geofencing of new site on the portal. - Should know how to make the mark the latlong in RMC Portal and ensure that customer can see the GPS Tracking of vehicles on the Mobile App. 3. Post Pour Customer Feedback - Know all the features of Go Tuff App and know how to register the customer on the portal. 4. Key Customer Management -Record Customer grievances. Forward them to concern team. Connect the customer to the required team if required - Know the priority of the customers. - Keeping rapport with customers and follow up for daily requirements. 5. Pre and Post CRM - Should be able to check in the LN whether the customer is blocked or Live, New Sales Orders, Line availability is Sales Order. - For all rejections follow the Process of Reporting 6. Organizational Imperatives - Driving organization wide initiatives like Business Excellence, IMS, GRACE. - Understanding and ensuring compliance with all statutory requirements and internal processes. REQUISITE QUALIFICATION Essential: Graduate in any discipline REQUISITE WORK EXPERIENCE Essential: Minimum 3 years of work experience in RMC industry

Greetings From The Job Factory !!! Job Details - Process: International Voice Process - Work Location: Bangalore - Cab Service: Provided - CTC Details: 3 LPA to 6LPA - Shift Timings: Rotational shifts and rotational offs For More Details CALL : HR Nivetha -90353 69666 EMAIL : Nivetham@thejobfactory.co.in Eligibility Criteria - Qualifications: Any graduate, postgraduate, or undergraduate Fresher or experience can apply - Experience: Minimum 12 months of experience in international voice process (customer service experience required) Roles and Responsibilities - Customer Support: Interact with customers via inbound/outbound calls to resolve issues - Issue Resolution: Provide solutions to customer queries and concerns Desired Candidate Profile - Experience in International Voice Process: Mandatory requirement or Fresher - Customer Service Background: Only candidates with customer service experience will be considered - Technical Background: Not necessary, but international voice or technical background is preferred If you're interested in this role, you can reach out to the mentioned number on WhatsApp for further clarification. For More Details CALL : HR Nivetha -90353 69666 EMAIL : Nivetham@thejobfactory.co.in

Greetings From The Job Factory !!! Job Details - Process: International Voice Process - Work Location: Bangalore - Cab Service: Provided - CTC Details: 3 LPA to 6LPA - Shift Timings: Rotational shifts and rotational offs For More Details Call : HR Tanziya Banu - 9008404707 (call or whats app) Email id : tanziyathejobfactory@gmail.com Eligibility Criteria - Qualifications: Any graduate, postgraduate, or undergraduate Fresher or experience can apply - Experience: Minimum 12 months of experience in international voice process (customer service experience required) Roles and Responsibilities - Customer Support: Interact with customers via inbound/outbound calls to resolve issues - Issue Resolution: Provide solutions to customer queries and concerns Desired Candidate Profile - Experience in International Voice Process: Mandatory requirement or Fresher - Customer Service Background: Only candidates with customer service experience will be considered - Technical Background: Not necessary, but international voice or technical background is preferred If you're interested in this role, you can reach out to the mentioned number on WhatsApp for further clarification. For More Details Call : HR Tanziya Banu - 9008404707 (call or whats app) Email id : tanziyathejobfactory@gmail.com

Greetings From The Job Factory !!! Job Details - Process: International Voice Process - Work Location: Bangalore - Cab Service: Provided - CTC Details: 3 LPA to 6LPA - Shift Timings: Rotational shifts and rotational offs For More Details Call : HR Tanziya Banu - 9008404707 (call or whats app) Email id : tanziyathejobfactory@gmail.com Eligibility Criteria - Qualifications: Any graduate, postgraduate, or undergraduate Fresher or experience can apply - Experience: Minimum 12 months of experience in international voice process (customer service experience required) Roles and Responsibilities - Customer Support: Interact with customers via inbound/outbound calls to resolve issues - Issue Resolution: Provide solutions to customer queries and concerns Desired Candidate Profile - Experience in International Voice Process: Mandatory requirement or Fresher - Customer Service Background: Only candidates with customer service experience will be considered - Technical Background: Not necessary, but international voice or technical background is preferred If you're interested in this role, you can reach out to the mentioned number on WhatsApp for further clarification. For More Details Call : HR Tanziya Banu - 9008404707 (call or whats app) Email id : tanziyathejobfactory@gmail.com

Greetings From The Job Factory !!! Job Details - Process: International Voice Process - Work Location: Bangalore - Cab Service: Provided - CTC Details: 3 LPA to 6LPA - Shift Timings: Rotational shifts and rotational offs For More Details Call : HR Tanziya Banu - 9008404707 (call or whats app) Email id : tanziyathejobfactory@gmail.com Eligibility Criteria - Qualifications: Any graduate, postgraduate, or undergraduate Fresher or experience can apply - Experience: Minimum 12 months of experience in international voice process (customer service experience required) Roles and Responsibilities - Customer Support: Interact with customers via inbound/outbound calls to resolve issues - Issue Resolution: Provide solutions to customer queries and concerns Desired Candidate Profile - Experience in International Voice Process: Mandatory requirement or Fresher - Customer Service Background: Only candidates with customer service experience will be considered - Technical Background: Not necessary, but international voice or technical background is preferred If you're interested in this role, you can reach out to the mentioned number on WhatsApp for further clarification. For More Details Call : HR Tanziya Banu - 9008404707 (call or whats app) Email id : tanziyathejobfactory@gmail.com

Greetings From The Job Factory !!! Job Details - Process: International Voice Process - Work Location: Bangalore - Cab Service: Provided - CTC Details: 3 LPA to 6LPA - Shift Timings: Rotational shifts and rotational offs For More Details Call : HR Tanziya Banu - 9008404707 (call or whats app) Email id : tanziyathejobfactory@gmail.com Eligibility Criteria - Qualifications: Any graduate, postgraduate, or undergraduate Fresher or experience can apply - Experience: Minimum 12 months of experience in international voice process (customer service experience required) Roles and Responsibilities - Customer Support: Interact with customers via inbound/outbound calls to resolve issues - Issue Resolution: Provide solutions to customer queries and concerns Desired Candidate Profile - Experience in International Voice Process: Mandatory requirement or Fresher - Customer Service Background: Only candidates with customer service experience will be considered - Technical Background: Not necessary, but international voice or technical background is preferred If you're interested in this role, you can reach out to the mentioned number on WhatsApp for further clarification. For More Details Call : HR Tanziya Banu - 9008404707 (call or whats app) Email id : tanziyathejobfactory@gmail.com

Greetings From The Job Factory !!! Job Details - Process: International Voice Process - Work Location: Bangalore - Cab Service: Provided - CTC Details: 3 LPA to 6LPA - Shift Timings: Rotational shifts and rotational offs For More Details Call : HR Zaid @ 9538878901 (call or whats app) Email id : zaid@thejobfactory.co.in Eligibility Criteria - Qualifications: Any graduate, postgraduate, or undergraduate Fresher or experience can apply - Experience: Minimum 12 months of experience in international voice process (customer service experience required) Roles and Responsibilities - Customer Support: Interact with customers via inbound/outbound calls to resolve issues - Issue Resolution: Provide solutions to customer queries and concerns Desired Candidate Profile - Experience in International Voice Process: Mandatory requirement or Fresher - Customer Service Background: Only candidates with customer service experience will be considered - Technical Background: Not necessary, but international voice or technical background is preferred If you're interested in this role, you can reach out to the mentioned number on WhatsApp for further clarification. For More Details Call : HR Zaid @ 9538878901 (call or whats app) Email id : zaid@thejobfactory.co.in

Greetings From The Job Factory !!! Job Details - Process: International Voice Process - Work Location: Bangalore - Cab Service: Provided - CTC Details: 3 LPA to 6LPA - Shift Timings: Rotational shifts and rotational offs For More Details Call : HR Zaid @ 9538878901 (call or whats app) Email id : zaid@thejobfactory.co.in Eligibility Criteria - Qualifications: Any graduate, postgraduate, or undergraduate Fresher or experience can apply - Experience: Minimum 12 months of experience in international voice process (customer service experience required) Roles and Responsibilities - Customer Support: Interact with customers via inbound/outbound calls to resolve issues - Issue Resolution: Provide solutions to customer queries and concerns Desired Candidate Profile - Experience in International Voice Process: Mandatory requirement or Fresher - Customer Service Background: Only candidates with customer service experience will be considered - Technical Background: Not necessary, but international voice or technical background is preferred If you're interested in this role, you can reach out to the mentioned number on WhatsApp for further clarification. For More Details Call : HR Zaid @ 9538878901 (call or whats app) Email id : zaid@thejobfactory.co.in

Greetings From The Job Factory !!! Job Details - Process: International Voice Process - Work Location: Bangalore - Cab Service: Provided - CTC Details: 3 LPA to 6LPA - Shift Timings: Rotational shifts and rotational offs For More Details Call : HR Zaid @ 9538878901 (call or whats app) Email id : zaid@thejobfactory.co.in Eligibility Criteria - Qualifications: Any graduate, postgraduate, or undergraduate Fresher or experience can apply - Experience: Minimum 12 months of experience in international voice process (customer service experience required) Roles and Responsibilities - Customer Support: Interact with customers via inbound/outbound calls to resolve issues - Issue Resolution: Provide solutions to customer queries and concerns Desired Candidate Profile - Experience in International Voice Process: Mandatory requirement or Fresher - Customer Service Background: Only candidates with customer service experience will be considered - Technical Background: Not necessary, but international voice or technical background is preferred If you're interested in this role, you can reach out to the mentioned number on WhatsApp for further clarification. For More Details Call : HR Zaid @ 9538878901 (call or whats app) Email id : zaid@thejobfactory.co.in

Greetings From The Job Factory !!! Job Details - Process: International Voice Process - Work Location: Bangalore - Cab Service: Provided - CTC Details: 3 LPA to 6LPA - Shift Timings: Rotational shifts and rotational offs For More Details Call : HR Zaid @ 9538878901 (call or whats app) Email id : zaid@thejobfactory.co.in Eligibility Criteria - Qualifications: Any graduate, postgraduate, or undergraduate Fresher or experience can apply - Experience: Minimum 12 months of experience in international voice process (customer service experience required) Roles and Responsibilities - Customer Support: Interact with customers via inbound/outbound calls to resolve issues - Issue Resolution: Provide solutions to customer queries and concerns Desired Candidate Profile - Experience in International Voice Process: Mandatory requirement or Fresher - Customer Service Background: Only candidates with customer service experience will be considered - Technical Background: Not necessary, but international voice or technical background is preferred If you're interested in this role, you can reach out to the mentioned number on WhatsApp for further clarification. For More Details Call : HR Zaid @ 9538878901 (call or whats app) Email id : zaid@thejobfactory.co.in

Greetings From The Job Factory !!! Job Details - Process: International Voice Process - Work Location: Bangalore - Cab Service: Provided - CTC Details: 3 LPA to 6LPA - Shift Timings: Rotational shifts and rotational offs For More Details Call : HR Zaid @ 9538878901 (call or whats app) Email id : zaid@thejobfactory.co.in Eligibility Criteria - Qualifications: Any graduate, postgraduate, or undergraduate Fresher or experience can apply - Experience: Minimum 12 months of experience in international voice process (customer service experience required) Roles and Responsibilities - Customer Support: Interact with customers via inbound/outbound calls to resolve issues - Issue Resolution: Provide solutions to customer queries and concerns Desired Candidate Profile - Experience in International Voice Process: Mandatory requirement or Fresher - Customer Service Background: Only candidates with customer service experience will be considered - Technical Background: Not necessary, but international voice or technical background is preferred If you're interested in this role, you can reach out to the mentioned number on WhatsApp for further clarification. For More Details Call : HR Zaid @ 9538878901 (call or whats app) Email id : zaid@thejobfactory.co.in

Greetings From The Job Factory !!! Job Details - Process: International Voice Process - Work Location: Bangalore - Cab Service: Provided - CTC Details: 3 LPA to 6LPA - Shift Timings: Rotational shifts and rotational offs For More Details Call : HR Zaid @ 9538878901 (call or whats app) Email id : zaid@thejobfactory.co.in Eligibility Criteria - Qualifications: Any graduate, postgraduate, or undergraduate Fresher or experience can apply - Experience: Minimum 12 months of experience in international voice process (customer service experience required) Roles and Responsibilities - Customer Support: Interact with customers via inbound/outbound calls to resolve issues - Issue Resolution: Provide solutions to customer queries and concerns Desired Candidate Profile - Experience in International Voice Process: Mandatory requirement or Fresher - Customer Service Background: Only candidates with customer service experience will be considered - Technical Background: Not necessary, but international voice or technical background is preferred If you're interested in this role, you can reach out to the mentioned number on WhatsApp for further clarification. For More Details Call : HR Zaid @ 9538878901 (call or whats app) Email id : zaid@thejobfactory.co.in

We are seeking a dynamic and results-driven Centre Manager to lead Sales operations at Pravaayu Speciality Clinic. The ideal candidate will be responsible for driving revenue, enhancing patient experience, and ensuring smooth day-to-day operations. This role focuses on converting consultations into treatments, promoting referrals, and fostering long-term patient relationships. Key Responsibilities: Revenue Growth : Develop and implement strategies to drive revenue and increase the clinics profitability. Convert patients post-doctor consultation into active treatment plans. Patient Conversion : Work closely with doctors and therapists to educate patients on treatment benefits, ensuring a smooth transition from consultation to therapy. Patient Experience : Oversee and enhance the patient journey from initial inquiry to post-treatment follow-up. Ensure a welcoming and supportive environment for all patients. Referral Program : Proactively drive the clinic's referral program by engaging satisfied patients and offering incentives for referrals. Operations Management: Manage the clinics daily operations, including scheduling appointments, coordinating with staff, and maintaining high standards of service delivery. Team Leadership : Lead and motivate the clinics staff, ensuring all team members are aligned with the clinics goals and delivering exceptional service. Customer Retention : Foster long-term relationships with patients by ensuring regular communication, follow-up on treatment progress, and addressing any concerns promptly. Reporting & Analytics : Track and analyze key performance indicators (KPIs), providing regular reports to senior management on revenue, patient satisfaction, and operational efficiency. Qualifications : Bachelor's degree in Healthcare Management, Business, or a related field. Prior Experience in B2C Sales, revenue generation, leads conversion, referral program, patient experience, customer retention as well. Proven experience in healthcare, wellness, or clinic management. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to drive sales, patient conversions, and implement growth strategies. Customer-focused with a strong understanding of patient needs and experience.

Position: Insurance Sales/BD Manager Qualification:- HSC/Graduate Job Summary: We are looking for dynamic and motivated individuals to join our team as Insurance Sales/BD Managers . The ideal candidate will have excellent communication skills and a passion for sales. If you're looking for a career in the insurance sector and have prior BPO experience or are a fresh graduate, this could be the perfect opportunity for you. Key Responsibilities: Sales & Business Development: Drive sales of insurance products and expand the customer base. Client Interaction: Regularly interact with potential clients, identify their needs, and recommend suitable insurance products. Follow-up: Maintain regular communication with customers to follow up on sales leads and service requests. Team Collaboration: Work closely with the team to meet sales targets and drive business growth. Documentation & Reporting: Ensure timely submission of client documents and maintain accurate records of sales. Requirements: Education: Graduate or HSC Candidates can apply. Experience: Minimum 6 months of BPO experience preferred. Skills: Excellent communication skills (both verbal and written). Strong interpersonal skills and the ability to engage with clients effectively. A proactive approach with a positive attitude. Salary: 15,000 to 25,000 In-hand (Depending on interview and experience) How to Apply: To schedule your interview, please call or send your CV through WhatsApp to HR Kunal at 73784 50713 .

You will be responsible for aggressively driving sales numbers and achieving business targets for Retail loan products, as well as through cross-selling while enhancing and upgrading client relationships. Your primary focus will be to retain and expand the company's customer base for retail loan products to ensure repeat business or referrals. Maximizing sales through a network and relationships will be crucial to ensuring strong business growth. You will need to develop and maintain strong liaisons with clients for repeat business or referrals, and ensure that files are processed from the login stage to disbursement by liaising with internal departments (Operations and Credit) for completion. Managing the team of relationship managers effectively to optimize team productivity, assure achievement of team results, and meet business targets and profitability of the area will be part of your responsibilities. You will be required to align with the team on ground lead generation activities for sales, as well as lead and supervise the team for the implementation of the growth agenda through appropriate training, motivation, and deployment strategies. Staying updated on market trends and competitor intelligence is essential for building and developing effective sales and marketing strategies. Using your understanding of the markets, competition, processes, and products available, you will provide positive feedback to the central product and policy team to stay ahead in the market. Ensuring compliance with all Audit/RBI regulations, processes, policies, and reports as per the company's designed systems will also be a key part of your role. Overall, your focus will be on driving sales and ensuring that business targets are achieved. The ideal candidate for this role will be a graduate in any discipline with a strong drive for sales and a commitment to achieving business goals.,