Customer Relationship Management Manager

4 years

0 Lacs

Posted:3 days ago| Platform: Linkedin logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Location: Rai, Sonipat, Haryana | Full time


Company Description


Glocot Group unites the expertise of its three entities: Glocot Chemicals Private Limited, Glocot Industries Private Limited, and Glocot Silicone Private Limited. Renowned for manufacturing custom polymers tailored to industrial needs, Glocot Group serves over 3,500 customers worldwide with a product range spanning across 10+ industries. Established in 1993, the company operates with strong in-house R&D capabilities, three manufacturing units, and deep expertise in over five distinct polymer chemistries. Glocot Group is a leader in India's polymer manufacturing landscape, delivering innovative and high-quality solutions.


Customer Relationship Management (CRM) Manager


Key Responsibilities


  • Develop and implement CRM strategies to enhance customer satisfaction, loyalty, and retention.
  • Collaborate with sales, marketing, and service teams to streamline customer touchpoints and ensure a seamless customer experience.
  • Analyze customer data and behavior to identify trends, opportunities, and areas for improvement.
  • Drive personalized communication initiatives through automated workflows, email campaigns, and loyalty programs.
  • Act as the key liaison between customers and internal departments to resolve queries and enhance service quality.


Qualifications & Skills


  • Bachelor’s or Master’s degree in Business Administration, Marketing, or related field.
  • 4+ years of experience in CRM, customer success, or marketing roles (preferably in B2B or manufacturing industries).
  • Analytical mindset with experience in data-driven decision-making.
  • Excellent communication, leadership, and stakeholder management skills.
  • Ability to work cross-functionally and thrive in a fast-paced, growth-oriented environment.


Why Join Glocot Group


  • Work with a forward-thinking company driving innovation in the silicone industry.
  • Opportunity to influence customer engagement strategies at a global scale.
  • Collaborative, inclusive, and innovation-driven work culture.
  • Competitive compensation and professional growth opportunities.


Estimate salary to be provided

Rs 25000-30000 per month.


Interested?

If you’re passionate about building meaningful customer relationships and driving measurable business impact, we’d love to hear from you!

info@glocotsilicone.com




Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You