Customer Relationship Management Manager

5 years

0 Lacs

Posted:2 days ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: CRM Manager – Real Estate Sales

Location:

Company:

About Us:

CRM Manager

Key Responsibilities:

  • Manage and enhance customer relationships throughout the pre-sales and post-sales lifecycle.
  • Handle customer queries, documentation, and communication to ensure timely resolution and satisfaction.
  • Coordinate with the sales, marketing, and project teams to deliver seamless client experiences.
  • Maintain and update the CRM database with accurate customer details and interactions.
  • Analyze customer data to identify trends, feedback, and opportunities for improvement.
  • Develop and implement strategies to improve client retention and loyalty.
  • Prepare regular MIS reports, follow-up schedules, and client communication logs.
  • Organize customer engagement initiatives, site visits, and feedback sessions.

Required Qualifications & Skills:

  • Education:

    Bachelor’s degree (MBA in Marketing/Sales is a plus).
  • Experience:

    3–5 years of proven experience in

    CRM or Customer Relations

    within the

    Real Estate

    industry.
  • Strong communication, interpersonal, and negotiation skills.
  • Proficiency in CRM software and MS Office tools.
  • Excellent organizational and multitasking abilities.
  • Customer-centric mindset with problem-solving attitude.

What We Offer:

  • Competitive salary package based on Experience.
  • Professional and collaborative work environment.


If you are passionate about accounting and looking to advance your career with a reputed company, we’d love to hear from you.

📩 Interested candidates are invited to submit their resume (PDF format preferred) to [kavin@westbury.co.in] with the subject line: "Application for CRM – Bengaluru." Phone Number : +91 8610734674.

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