Customer Relationship Management Manager

Job Title: CRM Manager – Real Estate Sales

Location:

Company:

About Us:

CRM Manager

Key Responsibilities:

• Manage and enhance customer relationships throughout the pre-sales and post-sales lifecycle.
• Handle customer queries, documentation, and communication to ensure timely resolution and satisfaction.
• Coordinate with the sales, marketing, and project teams to deliver seamless client experiences.
• Maintain and update the CRM database with accurate customer details and interactions.
• Analyze customer data to identify trends, feedback, and opportunities for improvement.
• Develop and implement strategies to improve client retention and loyalty.
• Prepare regular MIS reports, follow-up schedules, and client communication logs.
• Organize customer engagement initiatives, site visits, and feedback sessions.

Required Qualifications & Skills:

• Education:

  Bachelor’s degree (MBA in Marketing/Sales is a plus).

• Experience:

  3–5 years of proven experience in

  CRM or Customer Relations

  within the

  Real Estate

  industry.
• Strong communication, interpersonal, and negotiation skills.
• Proficiency in CRM software and MS Office tools.
• Excellent organizational and multitasking abilities.
• Customer-centric mindset with problem-solving attitude.

What We Offer:

• Competitive salary package based on Experience.
• Professional and collaborative work environment.

If you are passionate about accounting and looking to advance your career with a reputed company, we’d love to hear from you.

📩 Interested candidates are invited to submit their resume (PDF format preferred) to [kavin@westbury.co.in] with the subject line: "Application for CRM – Bengaluru." Phone Number : +91 8610734674.