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8 Job openings at rapsap
Head of Retail Operations

Mumbai Metropolitan Region

12 years

Not disclosed

On-site

Full Time

Location: Mumbai Experience: 6–12 years in retail ops / supply chain / store expansion We value attitude over just experience — fresh thinkers and high-agency hustlers are welcome to apply. CTC: ₹10–14 LPA (Performance + ESOP-linked) About the Role: You’ll be the COO of the frontlines —owning store performance, SOPs, customer experience, and P&L across Rapsap stores. If you’ve scaled ops in a high-growth, high-stakes environment, this is your domain. What You’ll Own: End-to-end store operations and SOP enforcement Hiring, training & retention of store staff Inventory planning and demand forecasting In-store revenue optimization & footfall conversion NPS, operational efficiency & shrinkage control Liaise with the warehouse team for restocks & distribution We’re Looking For: Experience in offline retail/FMCG/QSR/modern trade Strong grip on store ops, team management & reporting Comfortable with tech dashboards, audits, and P&L tracking Hustler mindset—willing to get hands dirty Based in Mumbai or ready to relocate Show more Show less

Head of Quick Commerce

Mumbai Metropolitan Region

10 years

Not disclosed

On-site

Full Time

Company: Rapsap – India’s Hybrid Essentials Superstore Role: Head of Quick Commerce Location: Mumbai Experience: 5–10 years across product, ops & growth We value attitude over just experience — fresh thinkers and high-agency hustlers are welcome to apply. CTC: ₹10–14 LPA (Performance + ESOP-linked) About Rapsap: Rapsap is building India’s next-gen essentials brand with a hybrid model: premium in-store retail + 10-minute delivery . With 4 profitable stores already operational and 2 new flagship stores launching soon, we’re now rolling out our quick commerce playbook to disrupt how daily needs reach homes — faster, smoother, smarter. About the Role: We're looking for a Head of Quick Commerce to own the entire online channel — from customer app experience to backend store integrations and last-mile delivery flow. This is not a siloed role. You’ll act as the mini-CEO of the digital business , managing product, tech, operations, analytics, CX and delivery — end to end. What You’ll Own: Lead the online customer experience from app UI/UX to order success Oversee real-time inventory sync , delivery management & logistics Build scalable processes for store-level quick commerce ops Set up & manage customer support, feedback, and retention workflows Work with tech team to design features & resolve bugs swiftly Collaborate with founder, marketing & ops to drive omni-channel growth Track & improve metrics like CAC, order time, repeat rates, NPS We’re Looking For: 5–10 years in product, ops, ecomm or quick commerce roles Bonus: experience at Zepto, Swiggy Instamart, Blinkit, BigBasket Now Strong understanding of UX, logistics, customer behavior & scale Can work hands-on with Figma, Notion, Excel & dashboards Hustle-first mindset — can build from scratch and iterate fast Mumbai-based or willing to relocate Why Join Us: Own a high-growth vertical of a fast-scaling retail brand Direct exposure to founder and freedom to build like a founder Hybrid is the future — and you're leading the online side of it Performance-based bonus + potential equity/ESOPs Show more Show less

Head of Finance & Accounts

Mumbai Metropolitan Region

10 years

Not disclosed

On-site

Full Time

Location: Mumbai Experience: 6–10 years (F&A, FP&A, compliance, fundraising) We value attitude over just experience — fresh thinkers and high-agency hustlers are welcome to apply. CTC: ₹10–14 LPA (Performance + ESOP-linked) About the Role: You're the guardian of capital and cash flow —partnering directly with the founders to run lean, raise right, and report sharp. This is a strategic + operational finance role—not just compliance. What You’ll Own: End-to-end financial operations and controls Monthly MIS, cash flow & P&L reporting Statutory compliance: GST, TDS, ROC, payroll Work with CA/auditors for filings, audits, valuations Support on budgeting, planning, and investor decks Set up processes for franchise revenue tracking, expense control We’re Looking For: Experience in startup/retail finance Strong understanding of India’s tax, retail & ESOP frameworks Bonus: exposure to fundraising, equity, and due diligence High attention to detail and ownership mindset Mumbai-based or willing to move Show more Show less

Head of Marketing

Mumbai Metropolitan Region

10 years

Not disclosed

On-site

Full Time

Location: Mumbai Experience: 5–10 years in brand, digital & performance marketing We value attitude over just experience — fresh thinkers and high-agency hustlers are welcome to apply. CTC: ₹9–14 LPA (Performance + ESOP-linked) About the Role: We’re looking for a brand-first growth hacker who can build Rapsap into India’s most loved retail name. From ATL to performance, and from loyalty to footfall—this role owns the full marketing engine. Think of this as CMO of the battlefield , not just a brand guardian. What You’ll Own: Shape the brand voice, visual identity, and communication strategy Drive traffic & conversions across both app and physical stores Build and lead performance marketing across paid + organic channels Own content, SEO, influencer and campaign performance Scale customer retention via CRM, loyalty & re-engagement Build and track key growth metrics—CAC, LTV, ROAS, NPS, etc. We’re Looking For: Experience in brand, digital, or D2C marketing Bonus: experience in retail, Q-commerce or FMCG Ability to balance performance with creative Sharp storyteller who understands consumer psychology Mumbai-based or willing to relocate Show more Show less

Head of Human Resources

Mumbai Metropolitan Region

10 years

Not disclosed

On-site

Full Time

Location: Mumbai Experience: 6–10 years in HR, org design, and culture building We value attitude over just experience — fresh thinkers and high-agency hustlers are welcome to apply. CTC: ₹10–14 LPA (Performance + ESOP-linked) About the Role: We're not hiring an HR manager—we’re looking for a culture architect . Someone who can hire missionaries, not mercenaries. From stores to HQ, you’ll shape the people DNA of Rapsap. What You’ll Own: Recruitment strategy for HQ & store teams Talent development, performance reviews, and L&D Define compensation, appraisal, and promotion frameworks Own employee engagement, culture rituals & retention Set up HRMS & systems for scale We’re Looking For: Experience in HRBP/org design/TA roles Bonus: experience in early-stage or fast-scaling companies Strong communication and empathy + process thinker Passion for team building & culture design Mumbai-based or willing to shift Show more Show less

Category Head – Fresh Fruits & Vegetables (F&V)

Mumbai Metropolitan Region

6 years

None Not disclosed

On-site

Full Time

📍 Location: Mumbai (On-ground role) 🕒 Employment Type: Full-time 🏢 Company: Rapsap – India’s most trusted hybrid essential superstore chain CTC : 9-14 LPA 🛒 About the Role We’re looking for a driven and experienced Category Head – Fresh F&V to lead one of the most critical verticals at Rapsap. This role will oversee procurement, pricing, vendor development, merchandising, and customer experience across 8+ stores and our online quick-commerce platform. You will own this category end-to-end , working closely with sourcing partners, warehouse ops, retail teams, and our app platform to deliver top-notch quality, pricing, and profitability . 🔧 Key Responsibilities 🌿 Category Management Own SKU selection, range expansion, pricing, and product freshness across stores and online Monitor and improve category margin, wastage levels, availability, and fill rates Create planograms and category display SOPs for in-store experience 🚚 Vendor & Procurement Strategy Build and manage a robust vendor network (mandi suppliers, aggregators, direct farmers) Drive daily and weekly procurement at optimized rates and quality Establish centralized procurement SOPs 🛍️ In-Store Operations Define and maintain SOPs for handling, grading, trimming, cold storage, and merchandising Conduct regular quality audits, freshness checks, and team training Standardize packaging and hygiene standards for F&V displays 📲 Online Category Experience Curate F&V assortment for quick-commerce experience (right pack sizes, combos, SKUs) Coordinate with tech & ops teams to ensure daily price updates, stock sync, and delivery quality Optimize basket-building, combo offers, and subscription models for app customers 📈 Performance Monitoring & Growth Create and manage dashboards for category metrics – wastage %, fill rate, margins, complaints Launch seasonal campaigns (e.g., Mango Season, Organic Week) Analyze customer feedback and adjust assortment or sourcing accordingly ✅ Who You Are 3–6 years experience in F&V category management, retail buying, or supply chain Experience in retail/QSR/cloud kitchen/mandi operations strongly preferred Strong negotiation, vendor management, and data handling skills Knowledge of grading, perishables shelf life, and cold chain handling On-ground, hands-on mindset with the ability to work cross-functionally ✨ What You Get Full ownership of a ₹10 Cr+ annual category Opportunity to build a scalable fresh food supply chain Work at the intersection of tech, retail, and fresh food innovation Competitive pay + performance bonus + ESOPs If you're energetic, take initiative, and love making things happen — we want you on our team!

Category Head – Rapsap Café (Grab & Go Vertical)

Mumbai Metropolitan Region

5 years

None Not disclosed

On-site

Full Time

📍 Location: Mumbai (On-ground role) 🕒 Employment Type: Full-time 🏢 Company: Rapsap – India’s most trusted hybrid essential superstore CTC : 9 to 14 LPA 🛒 About the Role Rapsap is launching its in-store Grab & Go Café across 8+ premium supermarket locations in Mumbai and beyond. We're looking for a passionate and entrepreneurial Category Head to own this vertical end to end — from sourcing and product design to retail experience, sales, and innovation. This is a high-ownership role where you’ll shape the entire café category and play a key role in defining the customer food experience within a new-age retail environment. 🔧 Key Responsibilities 🍱 Category & Product Management Finalize, maintain, and continuously optimize the Café SKU portfolio — bakery, beverages, sandwiches, snacks, etc. Analyze performance data to identify fast/slow movers and execute monthly menu rotations Set pricing, margins, and combo strategies to drive AOV and repeat purchases 🧑‍🍳 Vendor & Supply Chain Coordination Work closely with café vendors or central kitchens for fresh daily supply Ensure hygiene, taste, and packaging standards across all items Plan and monitor daily stock movement to stores 🏪 In-Store Execution Roll out and manage café counters at Rapsap stores (grab & go zones) Set SOPs for display, reheating (oven-based), stocking, and customer service Monitor packaging, shelf life, and wastage control on-ground 📲 Online Category Experience Own the café section on the Rapsap App for 10-minute deliveries Coordinate with tech & design to update content, images, combos, and offers Monitor online café orders vs walk-ins and improve discoverability 🚀 Brand Building & Innovation Launch seasonal specials and festive collections (e.g., Diwali combos, Christmas treats) Work with marketing to plan café promotions and sampling campaigns Lead the branding and customer experience of the Rapsap Café vertical end-to-end ✅ Who You Are 3–5 years experience in food retail, QSR, cloud kitchens, or category management Strong understanding of café/snack-based products, supply chain, and pricing Hustler mindset — ready to work across vendors, kitchens, store teams, and data Highly organized with strong taste/aesthetic sensibility and P&L thinking Based in Mumbai, comfortable with store visits and on-ground execution ✨ What You Get Opportunity to own and scale a fast-growing vertical within a rising retail brand Freedom to experiment and build an iconic café experience from scratch Competitive compensation + ESOPs + high-growth environment If you're energetic, take initiative, and love making things happen — we want you on our team!

Sr. Manager Finance & Accounts

Mumbai Metropolitan Region

10 years

None Not disclosed

On-site

Full Time

Location: Mumbai Experience: 6–10 years (F&A, FP&A, compliance, fundraising) We value attitude over just experience — fresh thinkers and high-agency hustlers are welcome to apply. CTC: ₹7–9 LPA (Performance + ESOP-linked) About the Role: You're the guardian of capital and cash flow —partnering directly with the founders to run lean, raise right, and report sharp. This is a strategic + operational finance role—not just compliance. What You’ll Own: End-to-end financial operations and controls Monthly MIS, cash flow & P&L reporting Statutory compliance: GST, TDS, ROC, payroll Work with CA/auditors for filings, audits, valuations Support on budgeting, planning, and investor decks Set up processes for franchise revenue tracking, expense control We’re Looking For: Experience in startup/retail finance Strong understanding of India’s tax, retail & ESOP frameworks Bonus: exposure to fundraising, equity, and due diligence High attention to detail and ownership mindset Mumbai-based or willing to move

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