1853 Customer Queries Jobs - Page 15

Do you have retail or hospitality experienceLike working in a team in a customer focused roleIf so, we are interested in hearing from you, We have an exciting opportunity to join the Front of House Team at Health Services Library situated within Southampton General Hospital as a Customer Services Assistant The successful candidate will deliver a high quality and professional customer service to everyone who interacts with any of our Library services You will form part of the University Library Enquiries team where you will answer customer queries in person, over the phone and in an online environment You will be expected to move between sites if required, Salary is between ?24,900 to ?26,338 pro rata per annum As the successful candidate you will be entitled to 20 days annual leave per year (pro rata) plus University Closure Days, a contributory pension scheme and a structured training program are also some of the benefits of this role, This position is being offered on a part-time (19 5 hours per week), permanent basis, The Following Shift Pattern Is Available Friday Sunday 07 45-14 15 Email details to a friend Apply Online Further Details Job Description and Person Specification We are committed to equality, diversity and inclusion and welcome applicants who support our mission of inclusivity, This role does not qualify for Skilled Worker Visa sponsorship To explore alternative UK visa options, see gov uk, Apply by 11 59 pm GMT on the closing date For assistance contact Recruitment on +44(0)2380 592750 or recruitment@soton ac uk quoting the job number, Share View All Vacancies

Job Title: Customer Support Intern Type: 6-Month Internship (Potential Full-Time Conversion) Stipend: 15,000 per month Full-Time Salary After Conversion: 2,52,000 per annum (Including PF) About Tradejini Tradejini is a technology-driven brokerage firm committed to simplifying trading and investing for individuals and institutions. We offer flat-fee trading across equities, derivatives, commodities, and currencies, along with seamless mutual fund investments. Our mission is to empower traders with intuitive platforms and transparent pricing. Job Summary We are looking for male freshers with a passion for the stock market to join as Customer Support Interns. You will assist clients with trading accounts, platform navigation, and market-related queries. Top performers will be offered a full-time position post-internship with a salary of 2.52 LPA (including PF). Key Responsibilities: Client Support: Handle customer inquiries via phone, email, and chat. Assist with account setup, KYC verification, and basic trading queries. Technical Assistance: Resolve minor technical issues related to trading platforms. Escalate complex problems to the IT team. Market Updates: Provide clients with basic market trends and stock performance updates. Stay updated with financial news and announcements. Compliance & Documentation: Follow regulatory guidelines for customer interactions. Maintain records of client queries and resolutions. Qualifications: Education: Any Skills Required: Strong verbal and written communication (English + Hindi/any regional language). Basic understanding of stock markets (training will be provided). Ability to multitask and work under pressure. Preferred (But Not Mandatory): Certifications like NISM, online courses in finance, or mock trading experience. Internship-to-Job Offer: Duration: 6 months (performance-based evaluation). Full-Time Conversion: 2,52,000 per annum (including PF) for selected candidates

Hiring: Telecalling Voice Process (Female Candidates Only)Onrole Opportunity!! Location: Gurugram Experience: Minimum 2 years in a voice process Education: Full-time graduation required Industry: Open to candidates from any industry with strong English communication skills Walk-in Interviews Open We are hiring female professionals for a Voice Process – Telecalling role based in Gurugram. If you have at least 2 years of experience in a voice-based process, excellent English communication skills, and a full-time graduation degree, come meet us in person! Key Requirements: Female candidates only Minimum 2 years experience in voice process (inbound/outbound/customer service/telemarketing, etc.) Excellent English communication skills Full-time graduation is mandatory Open to candidates from any industry background

International voice process Required - minimum 6months exp in int voice support CTC - Up to 6LPA Location - Pune WFO US Shifts Need excellent communication Both-way cabs Immediate joiners Contact - 8529546798 (Divisha)

Job Summary We are seeking a motivated Customer Support Executive to provide excellent service to our clients and resolve customer queries efficiently. The ideal candidate should have strong communication skills, problem-solving ability, and a customer-first attitude. Key Responsibilities Respond to customer queries via phone, email, or chat in a timely and professional manner. Troubleshoot and resolve product or service-related issues. Maintain accurate records of customer interactions and transactions. Escalate complex issues to higher-level support or relevant teams. Collaborate with internal teams to ensure customer satisfaction. Provide feedback to improve products, services, and processes.

Hi, Naukri.com is hiring for Customer Support-B2B role for Noida location. Please find the mentioned JD for the said role: Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working.

Job description. Mega drive - Hiring for International Blended Process We are seeking a dynamic and customer-focused individuals to join our team as a Customer Support Associate for our International Blended Process. This role involves handling customer interactions through voice (50) and non-voice channels,chats(50), providing excellent service and resolving queries efficiently. Hire Date:-2nd- September-25 Designation:-Associate Work Location:-Work from Office/ After 1 Year Work from Home Setup Education:-Graduates freshers/ Undergraduate freshers Experience:-Any experience Language Assessment:-Versant 59 & above (Excellent Communication Skill in English) Shift Timing: -Shifts Window: 5:30pm to 3:30am, Two Rotational 2 weekly Offs split Salary Range: Fresher/Experience :- 21k Mumbai Candidates only Address: Job Location- Sutherland Global Services, 5th Floor, Liberty Tower, Reliable Plaza IT Park, MIDC, Kalwa Industrial Estate, Thane- Belapur Road, Airoli, Navi Mumbai, Maharashtra, 400708. Interview timing(Virtual interview):- 02.00 PM to 6.00 PM Please note:- Carry your resume and Mention HR Poonam at the Top of the resume. HR Contact:- 9167904653 Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.comRole & responsibilities

Job Title - Customer Care Executive Location- Noida & Gurugram Salary - Upto 50k-60k CTC Experience - Freshers/ Exp Qualifications - UG/Graduate Skills - Good Communication Skills Contact : HR Mitali 8318747693( send cv on whatsapp or call )

HELLO JOB SEEKERS!! GREETINGS FROM SHININGSTARS!! ANY UNDERGRADUATE/GRADUATE/FRESHER/EXPERIENCED ALL CAN APPLY IMMEDIATE JOINERS ONLY. Are you ready to kickstart an exciting career with a dynamic multinational BPO in NOIDA ? ShiningStars is on the lookout for enthusiastic individuals to join our team, and it could be YOU! PROFILE- CUSTOMER SUPPORT EXECUTIVE PROCESS- CHAT PROCESS/VOICE PROCESS LOCATION- NOIDA SECTOR 62 and 63. ROLES AND RESPONSIBILITIES-` *Resolving customer issues brought to your attention. *Ensuring customer satisfaction by listening to them and solving their problems. *Performing quality assurance surveys with customers. *Interacting with customers to determine whether they have a desirable and shareable experience. *Possessing the knowledge and ability to improve customer service experience of the customers. ELIGIBILITY- *Undergraduate/Graduate any can apply. *Freshers and experienced candidates both are welcome to apply! *Communication Skills: Brilliant presentation and strong verbal/written skills. *Must be comfortable with Work From Office. SALARY- Part Time: UPTO 13.5k CTC Full Time: UPTO 23k CTC PERKS AND BENEFITS- PERFORMANCE BASED BONUS INTERVIEW MODE- WALK-IN INTERVIEW You can give me a call or can share your resume on this Number: Regards, Anuj Gautam (9214602997) (HR Executives) ShiningStarsITPL. #jobs2025#domesticvoice#bpo#bpovoice#freejobs#immediatejoiners#workfromoffice #noida #noidajobs#noida#domesticprocess #communicationskill #voiceprocess #chatprocess#nonvoiceprocess #emailprocess#voice #callcenter #telecalling #customerservice #voiceprocess#inboundcalls

Handle client calls/emails on visas Maintain and update case files Follow up for missing documents Coordinate with Australian team Resolve client queries promptly

Seeking experienced female Telecallers (2-3 yrs) with strong presentation, fluent English & Hindi, and excellent telecalling skills. Experience in the travel trade is a plus. Required Candidate profile Must be confident, persuasive, and able to handle customer queries effectively.

SUMMARY Hiring freshers for customer support role in a leading KPO company in Kolkata, salary upto 18k inhand Job Location: Kolkata (Work from Office) NOTE: Only Kolkata candidates can apply. Key Responsibilities: Handle international customer queries related to medical billing. Ensure high levels of accuracy and compliance with medical billing regulations. Maintain and update customer records in the system. Deliver exceptional customer service and ensure prompt issue resolution. Meet process-driven quality and productivity targets . Requirements Eligibility Criteria: Education: Undergraduates & Graduates both can apply. Experience :Only freshers can apply. Communication Skills: Excellent English communication is mandatory (verbal & written). Benefits Perks & Benefits: Cab Facilities for employees. Sat/Sun fixed off PF/Medical insurance coverage IJP- Internal job promotion opportunity Incentive over and above the salary

Job location will be in Ahmedabad, candidates are ready to relocate to Ahmedabad before joining Face to face interview is in Guhawati Excellent communication skills required It is a Rotational shift(1 side cab) Interested candidates plz call 9267953621 Office cab/shuttle Food allowance

We are seeking bright and motivated candidates for the position of Counter Sales Executive. Both freshers and experienced individuals are welcome to apply. As a Counter Sales Executive, your primary responsibility will be to represent our jewelry products to customers. You will be required to explain the features of the products in detail, showcase excellent sales skills, and effectively communicate to address customer queries. Sales performance should be a top priority for all employees. The ideal candidate should possess a graduation degree in any stream, along with a pleasing personality and good communication skills. This is a full-time position with benefits including Provident Fund, a day shift or fixed shift schedule, yearly bonus, and the work location will be in person. If you are passionate about sales, have a knack for effective communication, and enjoy interacting with customers, we encourage you to apply for this exciting opportunity.,

We have both domestic Voice & Chat process Required Good communication Skills Salary: 19 K CTC / 14 K in hand +1 K PLI (PLI will be applicable after training period) Required Candidate profile For Females: Day Shift For Male: 24*7 rotational Shift (majorly night shift) 5 days working & 2 rotational off Location: Mansarovar, Jaipur

It's inbound customer service Voice process Required Hindi & basic English communication skills It’s Contractual job (till 31st October 2025- last working day) Graduates and Undergraduates both can apply Required Candidate profile Salary : 16 k CTC and 12 k in hand 24*7 Rotational shifts 5 days working & 2 Rotational week off 9.5 hrs working 1 hour break

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today. We are inviting applications for the role of PA, Customer Service In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications. Responsibilities Respond to customer queries and customers concern Provide support for data collection to enable Recovery of the account for end user. Maintain a deep understanding of client process and policies Reproduce customer issues and escalate product bugs Provide excellent customer service to our customers You should be responsible to exhibit capacity for critical thinking and analysis. Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you Minimum qualifications Graduate (Any Discipline) Freshers are eligible Preferred qualifications Previous experience in a customer service role chat/email/voice Effective probing skills and analyzing / understanding skills Analytical skills with customer centric approach Excellent proficiency with written English and with neutral English accent You should be able to work on a flexible schedule (including weekend shift) Why join Genpact? • Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation • Make an impact – Drive change for global enterprises and solve business challenges that matter • Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Required Skills: Should have minimum 1 year of experience in International voice process Respond to and resolve IT support tickets via phone or chat. Troubleshoot hardware, software, and basic networking issues Escalate complex problems to second-level support teams Maintain accurate records and documentation Assist with user account setup, access, and other user related tasks. Note Night Shift Only one way cab - Drop will be provided Immediate joiners preferred Candidates with experience in domestic or non-voice processes are not eligible to apply

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today. We are inviting applications for the role of PA, Customer Service In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications. Responsibilities Respond to customer queries and customers concern Provide support for data collection to enable Recovery of the account for end user. Maintain a deep understanding of client process and policies Reproduce customer issues and escalate product bugs Provide excellent customer service to our customers You should be responsible to exhibit capacity for critical thinking and analysis. Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you Minimum qualifications Graduate (Any Discipline) Freshers are eligible Preferred qualifications Previous experience in a customer service role chat/email/voice Effective probing skills and analyzing / understanding skills Analytical skills with customer centric approach Excellent proficiency with written English and with neutral English accent You should be able to work on a flexible schedule (including weekend shift) Why join Genpact? • Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation • Make an impact – Drive change for global enterprises and solve business challenges that matter • Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today. We are inviting applications for the role of Process Associate/Developer, Customer Service In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications. Responsibilities • Respond to customer queries and customers concern • Provide support for data collection to enable Recovery of the account for end user. • Maintain a deep understanding of client process and policies • Reproduce customer issues and escalate product bugs • Provide excellent customer service to our customers • You should be responsible to exhibit capacity for critical thinking and analysis. • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you! Minimum qualifications • Graduate (Any Discipline) • Freshers are eligible Preferred qualifications • Previous experience in a customer service role chat/email/voice • Effective probing skills and analyzing / understanding skills • Analytical skills with customer centric approach • Excellent proficiency with written English and with neutral English accent • You should be able to work on a flexible schedule (including weekend shift) Why join Genpact? • Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation • Make an impact – Drive change for global enterprises and solve business challenges that matter • Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

To manage the executions of daily activities related to customer & sales support such as Order Processing, OA, Quotation, PI and sales order. Execution of the customer complaints recording & responding to enquires and follows up actions thereby as per the set response time. Control and monitor materials issued for customer trials and follow up actions. Logistics Coordination for Import and Local Purchase Timely response to OA, PI, SO, Quotation, Customer Complaints and Enquires received over phone, email , fax etc Answering phone call and attending visitors. Customer Database Management ISO Documentation for CS and Marketing Data Management of back up in share folder

Job description: Looking for the candidates who is interested to work from office at Madhapur location. Good at communication, Can understand and speak Hindi and English languages, Flexible at shifts, Rotational week offs, 10+2 and above, Below 25 years, Fresher also welcome, Male or female, Extra languages added advantage, Job Types: Full-time, Regular / Permanent, Fresher Salary: From 15,000.00 per month(13,500-Take Home) Benefits: Health insurance Life insurance Paid sick time Provident Fund Schedule: Rotational shift Ability to commute/relocate: HITEC City, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required) Education: Higher Secondary(12th Pass) (Required) Experience: Customer service: 1 year (Preferred) total work 5yrs: 1 year (Preferred) Language: English (Required) Hindi (Required) Rotational shift Role: Customer Retention - Voice / Blended Industry TypeBPO / Call Centre Functional Area Customer Success, Service & Operations Employment TypeFull Time, Permanent

Must posses excellent communication skills Must have good reading & writing skills Should handle all customer queries Should be flexible on working in rotational shifts

We are currently hiring for a International Voice Process role at Accenture, and the employment will be under the payroll of Joule to Watts (J2W). Experience : 0 TO 5 Years Location : Bangalore CTC : 3 TO 4.8 LPA Notice period : O TO 10 Days Qualification : Graduates / Experienced 12 or 10+2+3 Diploma Fresher's Only 2023,2024 Passed out 2025 1 TO 4 SEM Hard copy marksheet Mandatory along with 5 & 6 Online Result Job Responsibilities / Authorities * Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool * Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes * Walk customers/ Provide navigational support on self-service portal * Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines * Place outbound calls to customers when required in line with Client / Company guidelines * Work productively whilst maintaining exceptional call/data quality standards in line with targets * Contribute to the team through open and regular communication with peers / supervisors * Adhere to all company or departmental policies and procedures (personnel and operational) * Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process * Maintain regular and punctual attendance in line with company policies and procedures * Minimise customer complaints and escalations by providing exceptional service and call control Knowledge & Skill Requirement * Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer * Good technical aptitude with an ability to learn quickly * Excellent verbal and written communication skills Experience Profile * Prior international BPO work experience preferred * Freshers acceptable Interested candidates are encouraged to contact *Priya at 9606973198* for further information or to express their interest.

Roles and Responsibilities The role entails providing best in-class customer service to become their banking partner of choice through efficient and cost-effective customer engagement. The role bearer would be responsible for providing customer service, cross-sell and deepening of accounts for a designated branch. The role bearer is responsible for forging effective relationships with customers and ensuring quality customer service is delivered consistently, contributing to achieving larger branch banking channel goals. Key / Primary Responsibilities of the Role - List the primary deliverables "- Giving the client need based product solutions and, in the process, aligning client requirements with business specifics - Assessing customer propensity and ensuring higher product penetration per relationship - Referencing for more business from existing customers - Handle customer queries and complaints - Ensuring adherence to banking regulation policies pertaining to Anti Money laundering, know your customer (KYC), Data Information security etc. - Assist in closure of all observations on audit report Interested candidates can directly share their resumes with me on my Email ID shalini.gupta@v-konnect.com or Whatsapp Number 9893057024.