1853 Customer Queries Jobs - Page 14

We are seeking a proactive and detail-oriented Sales Assistant to support our Sales Executive in managing customer interactions, maintaining sales records and coordinating with internal departments. The ideal candidate will have excellent communication skills, a passion for motorsports and the ability to manage multiple tasks efficiently. Key Roles & Responsibilities Customer Interaction & Sales Support - Assist the Sales Executive in handling incoming inquiries via phone, WhatsApp, email, LinkedIn, Indiamart and other platforms. - Respond promptly and professionally to customer queries related to Go-karts, Buggies, Spares, Barriers and Track Designs. - Provide product information, pricing and availability to potential and existing customers. - Follow up with leads and convert inquiries into confirmed sales. - Maintain a courteous and customer-focused approach at all times. Sales Documentation & Reporting - Maintain a comprehensive and up-to-date sales interaction log, including: - Customer type (New/Existing) - Inquiry status (Open, Work in Progress, Closed) - Communication channel used - Key discussion points and next steps - Generate weekly and monthly sales reports for internal review. - Track and report on sales performance metrics and customer feedback. Internal Coordination - Liaise with production, materials, logistics and finance departments to ensure timely delivery and invoicing of products. - Coordinate with the design team for custom track layouts or product modifications. - Raise any risks, delays or issues to the Sales Executive, the Managing Director and relevant departments promptly. Process Improvement & Feedback - Identify and suggest improvements in the sales process, customer engagement and documentation practices. - Participate in regular team meetings to discuss challenges, share insights and align on goals. Required Skills & Qualifications - Bachelors degree in Business Administration, Marketing, or a related field. - 1 to 2 years of experience in a sales support or customer service role (preferably in automotive or manufacturing). - Strong verbal and written communication skills. - Proficiency in MS Office (Excel, Word, PowerPoint). - Ability to multitask, prioritize and manage time effectively. - Passion for motorsports or mechanical products and knowledge in CRM tools is a plus. What We Offer - A dynamic and collaborative work environment. - Opportunities to grow within the company. - Exposure to the motorsports and recreational vehicle industry. - Competitive salary and performance-based incentives.

Face to Face Interviews will be in Guhawati but Job location will be in Ahmedabad Candidates should be ready to relocate to Ahmedabad before joining Excellent communication skills required Fluency in English is mandatory Plz call on 9267953621

Job Opening: Customer Support Executive Real Estate Company: Casagrand builders Location: thiruvanmiyur chennai Job Type: Full-time | On-site Key Responsibilities: Handle inbound and outbound customer calls, emails, and WhatsApp queries. Provide accurate information about projects, site visits, and documentation. Resolve client issues with professionalism and escalate when required. Maintain records of customer interactions in CRM. Coordinate with sales & operations teams for smooth client experience. Requirements: Graduate / Diploma in any field. 2-10 years of experience in customer support (Real Estate / BPO / Telecalling preferred). Excellent communication skills in fluent English & tamil (additional languages are a plus). Strong interpersonal skills, patience, and customer-first attitude. Basic knowledge of MS Office & CRM tools. What We Offer: Attractive Salary + Incentives. Training & mentoring for freshers. Growth opportunities in a leading real estate company. Supportive and dynamic work environment. How to Apply: Apply directly via Naukri Portal or send your CV to evangelingladies@casagrand.co.in For queries, contact: Evangelin 7708781966

INTERESTED WHATSAPP YOUR RESUME AT 8197362136 Customer Service Executive Are you a motivated individual with a passion for real estate sales? Join our team at Nobroker as an Inside Sales Executive and help revolutionize the way people buy and sell properties !!! • Location : Kaikondrahalli, Bengaluru (Bangalore) • Position Type : Full-time • Salary Range : Up to 2 LPA to 3 LPA About Us NoBroker.com, founded in 2014 by Amit, Akhil, and Saurabh, is Indias first Proptech unicorn. Its a brokerage-free platform that directly connects property owners with tenants and buyers, eliminating the need for middlemen. With over 1 crore customers and 5 lakh new users each month, its reshaping the real estate market. The platform handles 55,000 transactions monthly, saving INR 1200 crore in brokerage fees each year. Headquartered in Bengaluru, NoBroker operates in key cities like Mumbai, Delhi, Pune, Chennai, and Hyderabad. Recently, it raised USD 210 million, bringing its valuation to over USD 1 billion. Specific Responsibilities: Handle inbound customer calls and address their queries. Understand and fulfil customer needs for satisfaction. Build trust through clear and interactive communication. Provide accurate information using proper tools. Resolve complaints promptly and offer appropriate solutions. Follow up to ensure issue resolution. Maintain records of customer interactions and accounts. Adhere to communication guidelines and policies. Go the extra mile to engage and delight customers. Perks & Value Proposition: Health insurance: Rs 1 lakh per year, fully paid by the company. Free lunch and snacks: Provided to all employees. Promotions: Employees are promoted every 6 months, with outstanding performers eligible for promotions every quarter. Rewards: Monthly recognition and rewards for top performers. Career growth: Employees can become Assistant Managers in as little as 2 years. Team-building activities: Regular team parties and an Annual Day outing for all employees. Educational & Skill-Set Qualifiers: Education: Graduation or HSC qualified. Skills: Excellent verbal and written communication, good interpersonal skills, numerical and analytical ability, and strong decision-making skills. Languages: English and Hindi mandatory; Kannada, Tamil, or Marathi preferred. Technical skills: Proficient in MS Office (Excel, Word). Work schedule: Flexible for a day shift (9 hours between 8 AM - 10 PM), and comfortable working 6 days a week, with a weekday off. Why Nobroker? At Nobroker, we believe in empowering our employees to reach their full potential. Join a dynamic team of professionals who are passionate about changing the real estate landscape. Take the next step in your career and apply today !!!

INTERESTED WHATSAPP YOUR RESUME AT 8197362136 Customer Service Executive Are you a motivated individual with a passion for real estate sales? Join our team at Nobroker as an Inside Sales Executive and help revolutionize the way people buy and sell properties !!! • Location : Kaikondrahalli, Bengaluru (Bangalore) • Position Type : Full-time • Salary Range : Up to 2 LPA to 3 LPA About Us NoBroker.com, founded in 2014 by Amit, Akhil, and Saurabh, is Indias first Proptech unicorn. Its a brokerage-free platform that directly connects property owners with tenants and buyers, eliminating the need for middlemen. With over 1 crore customers and 5 lakh new users each month, its reshaping the real estate market. The platform handles 55,000 transactions monthly, saving INR 1200 crore in brokerage fees each year. Headquartered in Bengaluru, NoBroker operates in key cities like Mumbai, Delhi, Pune, Chennai, and Hyderabad. Recently, it raised USD 210 million, bringing its valuation to over USD 1 billion. Specific Responsibilities: Handle inbound customer calls and address their queries. Understand and fulfil customer needs for satisfaction. Build trust through clear and interactive communication. Provide accurate information using proper tools. Resolve complaints promptly and offer appropriate solutions. Follow up to ensure issue resolution. Maintain records of customer interactions and accounts. Adhere to communication guidelines and policies. Go the extra mile to engage and delight customers. Perks & Value Proposition: Health insurance: Rs 1 lakh per year, fully paid by the company. Free lunch and snacks: Provided to all employees. Promotions: Employees are promoted every 6 months, with outstanding performers eligible for promotions every quarter. Rewards: Monthly recognition and rewards for top performers. Career growth: Employees can become Assistant Managers in as little as 2 years. Team-building activities: Regular team parties and an Annual Day outing for all employees. Educational & Skill-Set Qualifiers: Education: Graduation or HSC qualified. Skills: Excellent verbal and written communication, good interpersonal skills, numerical and analytical ability, and strong decision-making skills. Languages: English and Hindi mandatory; Kannada, Tamil, or Marathi preferred. Technical skills: Proficient in MS Office (Excel, Word). Work schedule: Flexible for a day shift (9 hours between 8 AM - 10 PM), and comfortable working 6 days a week, with a weekday off. Why Nobroker? At Nobroker, we believe in empowering our employees to reach their full potential. Join a dynamic team of professionals who are passionate about changing the real estate landscape. Take the next step in your career and apply today !!!

Chat Support Executive (Inbound) - Domestic Work from the office Location : Karapakkam, Chennai Details : Working days: 6 Days working, 1 rotational off Experience: 1 year in Customer service (Voice/ Non-Voice) Salary: 14k In-hand Roles and Responsibilities Ability to engage in communication and build a conversation around it Building relationships on Chat and Emails. Ability to handle pressure and meet deadlines. Ability to successfully work as part of a team. Must be an immediate Joiner with Good communication skills. Connect with us, Call HR Bhavya: 9599101610" " Walk-in Interviews at Chennai office only "

Hiring for Customer Support Executives - Domestic Process Work from office Location: Marathahalli, Bengaluru Details : Shift: 9 Hours, Day Salary: 20k In-hand Roles and Responsibilities Provide online support for customers. Be responsible to deliver a high-quality, customer-driven, support service resolving customer inquiries at the first point of contact wherever possible. Assist customers in resolving any open requests for support, assistance, information on upgrading, etc. Must be an immediate Joiner with good communication skills. Call HR Shweta: 7818948028 for more details ** ALL INTERVIEWS WALK IN at Bengaluru Branch **

Hiring for Customer Support Executives - Domestic Process Work from office Location: 1. Perungudi, Chennai 2. Hosur Road, Bengaluru Details : Shift: 9 Hours, Day Salary: 14k - 17k Inhand (Depends) Roles and Responsibilities Provide online support for customers. Be responsible to deliver a high-quality, customer-driven, support service resolving customer inquiries at the first point of contact wherever possible. Assist customers in resolving any open requests for support, assistance, information on upgrading, etc. Must be an immediate Joiner with good communication skills. Call HR Bhavya: 9599101610 for more details ** ALL INTERVIEWS WALK IN at Chennai & Bengaluru Branch **

HI JOBSEEKERS !!! GREETINGS FROM RECOUP INFO !! We are looking for talented Customer Support Executives for our one of the biggest Multinational BPO team in Kolkata. If you have a passion for delivering outstanding customer service and possess excellent communication skills, this is the perfect opportunity for you! WORK FROM OFFICE Process- Customer Support Executive / Blended Process / International Location - KOLKATA Working Days - 5 days Shift Timings - 24*7 Rotational Week Off - Two Day Rotational Off Mode Of Interview - Virtual Interview. Qualification - UG / Graduate both can apply Cabs - One-sided cabs in odd hours Key Responsibilities:- Handle inbound and customer queries via call , email, or chat. Provide accurate and helpful information about our products/services. Resolve customer issues in a timely, professional, and friendly manner. Maintain a high level of customer satisfaction by addressing concerns and queries. Keep accurate records of customer interactions and feedback. Requirements:- Graduate & Undergraduate both can apply Good communication skills in English . Should Be Immediate Joiner. Candidates should be comfortable with work from office. Salary - For Freshers / Experience - Upto 21K CTC ( Depends upon the experience and interview) Performance based incentives will be there. To get your Interview aligned connect with me directly on the number given below & can share their resume on the same number - Alok Srivastava - 9792779366 Regards, Alok Srivastava Senior HR Specialist Recoup Info. #bpo #bpojobs #voiceprocess #nonvoiceprocess #jobsinkolkata #fresher #graduate #internationalprocess #internationalbpo #solvingquerries #customerservice #customersupport #CSE #CSA #ICSE #multinationalbpo #bpocustomerservice #chatprocess #emailprocess #blended #inboundcalls

About FloBiz: Built by the same team that set up Koinex (Indias first & largest crypto exchange) in 2017, FloBiz is a neobank for SMBs designed to accelerate their growth and aims to offer a suite of digital products, utility tools and curated services to the rapidly growing & evolving small business sector in India. FloBiz is backed by Peak XV Partners (formerly Sequoia Capital), Elevation Capital (formerly SAIF Partners), Greenoaks Capital, Beenext, Think Investments and a set of marquee angels. About myBillBook: myBillBook is Indias leading GST billing & accounting software available for both mobile & desktop platforms. It offers full capabilities of a miniature accounting system comprising invoicing, inventory maintenance, AR/AP management and business reporting, along with a horde of value add features like CRM, Staff Attendance & Payroll Management, SMS & WhatsApp Marketing etc. myBillBook has been designed from the business owner’s point of view and supports usage across multiple companies, users, devices and platforms with stateof-the-art data security & synchronization technologies for business onthe-go.Job Summary: We are looking for a proactive and customer-focused Inbound Process Executive to handle Voice-based callback requests. In this role, you will be responsible for reaching out to users who have raised queries via call and requested a callback. Your goal is to assist them effectively over the phone, resolve their concerns, and ensure a smooth and satisfying. Job Summary: We are looking for a proactive and empathetic Customer Support Associate (L1) to manage live chat interactions with our customers. You will be the first point of contact for users, helping to resolve issues, answer product-related questions, and provide an exceptional support experience. This is a semi-voice role, where you are required to make or receive customer calls in addition to handling chat-based support. Key Responsibilities: Respond promptly and professionally to customer inquiries via live chat. Handle inbound/outbound voice calls as part of semi-voice support. Understand and resolve customer issues within defined SLAs. Document interactions and resolutions accurately in the CRM/system. Escalate complex issues to L2 or relevant internal teams. Follow standard operating procedures (SOPs) and maintain process compliance. Provide product and service-related information clearly and concisely. Identify and report common customer feedback or recurring issues. Maintain a high level of customer satisfaction (CSAT) and quality scores. Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share with our Product, Sales and Marketing teams Requirements : 0–2 years of experience in customer support or a similar role. Excellent written communication skills in English and Hindi. Able to write in Hinglish. Spoken communication skills for handling voice calls (semi-voice support). Language Preferred: English, Hindi, Malayalam, Telugu Ability to multitask and stay organized in a fast-paced environment. Good problem-solving skills and attention to detail. Comfortable working with support tools, CRMs, and chat platforms. Willingness to work in shifts, including holidays. Patience when handling tough cases Typing speed of 38 to 40 WPM with 90% and above accuracy Should be a graduate Location : Bommanahalli, HSR Layout

As a Customer Support representative in this role based in Chennai (OMR & Ekkattuthangal), you will be responsible for handling inbound calls, chats, and emails from customers. You will address customer queries, inquiries, resolve complaints, and provide effective solutions in a timely manner. It is essential to maintain a high level of product knowledge to ensure accurate and efficient assistance to customers. We are looking for candidates with any degree qualification, aged up to 28, who are comfortable working in a general shift. Both male and female candidates are welcome to apply for this position. This is a full-time, permanent opportunity suitable for freshers. The working schedule involves day shifts and morning shifts. The work location is on-site, requiring in-person presence. If you are interested in this position, please reach out to the employer at +91 7034194611 for further discussions.,

The role of Research & Development Manager- Seasonings at one of the leading Food and Manufacturing companies is crucial in utilizing creative abilities and research methods to enhance existing products as per industry trends and develop new products to cater to the company's target market. The ideal candidate for this role should possess an M Tech/MSc in Food Technology with 10-12 years of experience. It is essential to have a deep understanding of market trends, seasoning applications, manufacturing processes, machinery, and equipment. Knowledge of the snack industry, seasoning ingredients, ingredient additives, HORECA, and QSR is also required. Familiarity with the B2C model will be an added advantage. Working closely with the Senior Manager, Regional R&D- Seasonings, the Research & Development Manager will be based in Bangalore, India, and will collaborate effectively with internal teams such as R&D, Culinary, and Sales. The primary responsibilities of the role include creating and applying products based on customer briefs, optimizing costs, raw materials, and processes, driving innovations, collaborating with marketing for new product launches, localizing global product recipes, providing technical support to the sales team, working on processing solutions with customers, and understanding processing equipment and processes in the Snack/QSR/OFS sectors. The successful candidate will play a key role in developing application solutions tailored to user infrastructure and capabilities while ensuring a comprehensive understanding of different Snack/QSR/OFS substrate bases. This role offers a unique opportunity to contribute to product development and innovation within the Food and Manufacturing industry.,

As an Application + Sales Specialist at Accurex Biomedical in Jodhpur, you will be responsible for providing clinical application support and driving sales in the IVD domain. Your role will involve offering technical assistance on diagnostic instruments, troubleshooting issues, and ensuring customer satisfaction. Additionally, you will play a key part in achieving sales targets, maintaining customer relationships, and promoting Accurex products effectively. Your primary responsibilities will include performing application support on third-party diagnostic instruments, addressing customer queries, collaborating with internal technical staff and vendors, and assisting in planning activities and end-user training. You will also be expected to achieve primary and secondary sales targets, update customer and distributor databases, conduct product demonstrations, and generate purchase orders. To excel in this role, you should hold a degree in DMLT / BMLT / B.Sc. / M.Sc. with a background in Clinical Laboratory or Diagnostic Application and have 2 to 4 years of experience in the IVD / Healthcare / Diagnostics industry. Accurex Biomedical offers a competitive salary ranging from 3.5 LPA to 4.5 LPA based on experience and qualifications, along with opportunities for learning and career growth in a collaborative work environment. If you are a motivated individual with a passion for both technical support and sales in the healthcare industry, we invite you to apply by sending your resume to careers@accurex.net. Don't miss the chance to join a team that values your contributions and offers benefits such as cell phone reimbursement, health insurance, provident fund, and a performance bonus. Take the next step in your career with Accurex Biomedical.,

As a Customer Support Representative, your primary responsibility will be to respond to customer queries promptly and accurately through phone, email, or chat channels, ensuring high levels of customer satisfaction. You will be required to identify customer needs and assist them in utilizing specific product features effectively. Additionally, you will need to analyze and report product malfunctions by conducting tests in various scenarios or replicating issues faced by users. It will be your duty to update our internal database with technical issue information and valuable customer discussions. Monitoring customer complaints on social media platforms and proactively engaging with customers to provide assistance and resolve issues will also be a part of your role. You will be expected to share feature requests and effective workarounds with team members, as well as inform customers about new product features and functionalities. Following up with customers to ensure the resolution of their technical issues and gathering feedback to share with our Product, Sales, and Marketing teams will be crucial aspects of your job. Moreover, you will assist in the training of junior Customer Support Representatives to enhance team efficiency and effectiveness. Join our team and be part of a company that values fresh and experienced young talents who aspire to become resourceful product executives. Your contribution will play a significant role in increasing profit levels to meet both short-term and long-term organizational goals.,

Hi jobseekers !! Greetings!! We are hiring for International Customer Care Executive for Chat And Voice Process in Hyderabad location!! Salary : 20k CTC TO 35 k CTC (Depends on your Last Drawn,Communication skills)/ Customer Care Executive Voice & Non-Voice (International Process) Roles & Responsibilities: Handle inbound & outbound international calls with professionalism and clarity. Manage customer queries through email, live chat, and ticketing systems. Deliver accurate information, timely resolutions, and quality support. Update and maintain customer records & case logs in CRM tools. Liaise with internal teams to ensure first-contact resolution. Meet international service standards, SLA, and performance metrics. Ensure compliance with data security, confidentiality, and process guidelines. Preferred Candidate: Candidates must have proficiency in English. Both Undergraduates and Graduates are welcomed. Candidates must be comfortable with rotational shifts. International Experience Required. Interested candidates may reach out to : 9140789127 (Aliya) Thanks and Regards, Aliya Executive HR

HELLO JOB SEEKERS!! GREETINGS FROM SHININGSTARS!! ANY GRADUATE/ UNDERGRADUATE /FRESHER/ EXPERIENCED CANDIDATE ALL CAN APPLY. PROFILE- CUSTOMER SERVICE PROCESS- VOICE PROCESS LOCATION- GURUGRAM INTERVIEW MODE- WALK-IN INTERVIEW SALARY- Fresher - upto 25k CTC Experienced- upto 35k CTC ROLES AND RESPONSIBILITIES- *Resolving customer issues brought to your attention. *Ensuring customer satisfaction by listening to them and solving their problems. *Performing quality assurance surveys with customers. *Interacting with customers to determine whether they have a desirable and shareable experience. *Possessing the knowledge and ability to improve customer service experience of thecustomers. ELIGIBILITY- *Undergraduate/Graduate both can apply. *Freshers and experienced candidates both are welcome to apply! *Communication Skills *Brilliant presentation and strong verbal/written skills. *Must be comfortable with Work From Office. You can give me a call or can share your resume on this Number 7652025525 Regards, KULDEEP SINGH (HR Executive) ShiningStarsITPL.

Hi Job seekers, Greetings ! Are you ready to kickstart an exciting career with a dynamic multinational BPO in MUMBAI ? is on the lookout for enthusiastic individuals to join our team , and it could be YOU! We ARE HIRING FOR CUSTOMER SERVICE & TELESALES FOR MUMBAI LOCATION ANY / GRADUATE /EXPERIENCD / FRESHER CAN APPLY IMMEDIATE JOINERS ONLY Roles and Responsibilities CUSTOMER SERVICE Handle customer inquiries through various channels such as phone, email, chat, and social media. Resolve customer complaints and concerns in a timely and professional manner. Provide accurate information to customers regarding products/services offered by the company. Telesales Conduct outbound calls to potential customers to promote and sell products/services Generate new leads and follow up with existing prospects Present product offerings effectively and answer customer questions Upsell and cross-sell products based on customer need PROFILE- CUSTOMER SERVICE Graduate Fresher can apply Salary-5.5 k LPA PROFILE - TELESALES SALARY - UPTO 28K IN HAND GRADUATE WITH 6 MONTH EXPERIENCE LANGAUGES -ENGLISH, HINDI & MARATHI For more details contact or drop your cv on 9151666408 Anwesha THANKS & REGARDS ANWESHA HR EXECUTIVE

Roles and Responsibilities Handle customer calls, resolve queries, and provide excellent customer service to ensure high levels of satisfaction. Prepare MIS reports on a regular basis to track key performance indicators (KPIs) such as call volume, resolution rates, and first-call resolution rates. Provide timely support to customers through effective query resolution and issue escalation when necessary. Desired Candidate Profile Strong skills in calls handling, customer complaints management, mis report preparation, query resolution, and customer service excellence. Ability to work effectively under pressure while maintaining attention to detail and meeting deadlines. Escalate unresolved issues to the appropriate internal teams

As a Lead Customer Experience Specialist at Honeywell, your role involves interacting with customers both before and after sales to ensure their needs are met and to maintain positive customer relations. You will process orders, handle correspondence, and collaborate with various departments within the company to address customer requests promptly and effectively. Your contribution significantly impacts the relationship between Honeywell and its customers. In this position, you will be responsible for processing day-to-day orders, clearing backlogs, responding to customer queries and non-dispute claims, as well as collaborating with different cross-functional teams to resolve customer issues and improve processes. Your primary focus will be on enhancing customer satisfaction by developing strategies, analyzing feedback, and driving continuous improvements in service delivery. Your valuable insights will play a crucial role in ensuring exceptional service and support for our customers. As a Lead Customer Experience Specialist, you will report directly to the [Title] within the company and will be based in [City, State], working on a [Hybrid, On-site, Remote] work schedule. About Us: Honeywell is dedicated to helping organizations tackle the world's most complex challenges in automation, the future of aviation, and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments. Our solutions, powered by Honeywell Forge software, aim to make the world smarter, safer, and more sustainable.,

The role involves Tele Sales including handling inbound and outbound calls, making follow-up calls, fixing appointments, and conducting outbound calling on data collected through lead generation activities. You will be responsible for handling customer queries, keeping records of calls, and building profitable relationships with key customers. Resolving customer complaints quickly and efficiently is also a key responsibility. Incentives will be provided based on monthly target achievement. The job is Full-time and benefits include cell phone reimbursement, health insurance, paid sick time, and Provident Fund. The work schedule is a day shift with the opportunity for performance bonuses. Fluency in English is preferred for this role and the work location is in person. If you are interested in this opportunity, please contact the employer at +91 92666 06348.,

As a support engineer with a minimum of 2 years of IT experience, you will be responsible for providing technical support and troubleshooting to address customer queries efficiently. This is a full-time position with work scheduled on day shift from Monday to Friday at the in-person work location.,

Responsible for reaching out to customers or prospects over the phone to deliver information, generate leads, conduct surveys, handle customer queries, or close sales. The ideal candidate will be proactive, have excellent communication skills, and be comfortable engaging with individuals over the phone. This is a full-time position with a morning shift schedule. Fluency in Hindi and English is preferred. The successful candidate may be eligible for a performance bonus and cell phone reimbursement. If you have relevant experience and are interested in this opportunity, please reach out with your contact details for further discussion.,

Mega Hiring Graduate for International Airlines Process Contact Person- HR NUPUR ( 7827338716 ) (10AM-4PM) (WhatsApp Your Resume) Job Description: - Graduate 24*7 Rotational Shifts Immediate Joiner Take Home Salary: Upto - 25,000 Cab Facility: Both Side pick and drop! Shift Timings: 24/7, with rotational shifts. Excellent communication skills In English (No compromise in English comms.) 3 Rounds HR, Versant Test and Manager round Direct Walk-in- IGT Solutions, Ground floor, InfoTech Centre, Milestone 14/2, Old Delhi Gurugram Road, Dhundahera, Gurugram - 122016, Haryana, Nearest Metro station: Sikanderpur/Guru Dronacharya Note: Interested candidates can come directly to our office for a f2f Walkin Drive. Carry a hard copy of your resume. Mention " HR NUPUR" on resume. * References are highly appreciated*

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation, At YASH, were a cluster of the brightest stars working with cutting-edge technologies Our purpose is anchored in a single truth bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future, We are looking forward to hire SAP MM/WM Professionals in the following areas : Should have min of 6+ yrs of SAP MM/WM experience, Should have done at least 1 to 2 SAP Implementations/rollout projects, Strong experience in the IT industry encompassing excelling experience in implementing, configuring, and customizing, SAP WM with multiple full life cycle implementations, analysis & production support Should have experience in designing, build, and configuration of MM/WM applications to meet business process and application requirements Strong integration Knowledge of WM with other modules, Strong knowledge of data migration approach from external systems Good understanding of end-to-end implementations with dependencies Expertise with a definition of functional requirements, process improvement, project scope definition, blueprinting, gap analysis, configuration, testing, documentation, full life cycle implementation and support Experience in Analyzing business requirements, Configuration, Testing, and End User Training, Ability to work in a team environment, effectively interacting with internal and Customer stakeholders Excellent communication, time management, analytical and problem-solving skills" At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale, Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture

Team Lead- Product Support, Customer Service and Support Team Are you someone who believes that Customer Service, support and relationship are the key drivers of an organization's success? Are you passionate of providing the best customer experience both internally as well as externally and a great communicator? If yes, then this m ight be the right opportunity for you to help you contribute to the growth of the leading business solution provider (Thomson Reuters- Great Place to Work Certified) through our legal and tax products . This role assists with day to day management of customer support. This role is a blend of management and hands on operational duties, such as responding to customer queries and taking calls. A key requirement of the role is to take a proactive approach to maintaining knowledge, skills and being abreast of what both customers and staff are experiencing. About the role: In this role as a Team Lead- Product Support , you would be involved in: Manage a team of Technical support employees. Coach staff to deliver excellent customer service. Maintain and improve key performance measures Proactively manage customer issues and may act as the first level escalation for the team. Deliver key projects to improve customer service. Proactively contribute ideas to the Management Team. Recruit and select staff that will fit within the team and meet key criteria for the role. Ensure staff understand and are adhering to procedures. Work with the team to reduce the volume and time of outstanding service requests. Assist the team in providing a memorable and positive customer experience. This may include taking calls during peak periods. Complete call assessments and coaching targets for team. Exchange information and share knowledge with other team members to maximize knowledge and effectiveness of the Customer Support team as a whole. Accept additional projects or areas of responsibility to improve performance. Work closely with Sales, Client Service Managers, Global Account Managers and Development to address critical issues that may have a larger impact on the customer relationships Facilitate Development meetings communicating issues to Dev, and also new enhancements back to the floor Work closely with training and instructional designers to build and evolve training materials Identify gaps/process changes needed and implement changes Collaboration with Training and Workforce Management Create product specific feedback reports for various product development team About You: You are a fit for the role of Team Lead- Product Support , if your background includes: Sound appreciation and knowledge of Thomson Reuters data and products, their use and applicability to the markets they are intended to serve. An ability to anticipate the impact of changes to systems and data services etc. on customers. Well-developed problem-solving and decision-making skills. Ability to communicate effectively both verbally and in writing. Practical understanding of performance measurement statistics and using them to drive high performance. Some knowledge of project management techniques. Specific Skillset: Customer Experience (CX); Customer Queries; Customer Service; Decision Making; Microsoft Office; Microsoft Word; People Management; Product Support; Team Management; Technical Support; Time Management; Work Management This role requires you to work in Night shifts: 9:00 pm-6:00 am. It can also change to 6:30 PM to 3:30 AM, 07:30 PM to 04:30 AM, 08:00 PM to 05:00 AM as per business needs. 8 + years of related Work Experience (Note: 1-2 Years of Team Handling experience towards customer facing role working in US hours.) Work Mode: Hybrid (3 days a week- mandatory Work from office- might differ as per business needs/deliverables) #LI-SS3