2777 Customer Queries Jobs - Page 16

HIRING ON!!! For #International customer Support Executive Campaign Type-voice Rotational Shifts/Rotational off 9Hrs of working including 1hr of break 5 days working 3 Months of Paid training Salary -23k -35k in hand Online Interview Required Candidate profile Eligibility & Requirements: Graduate or Undergraduates Both are eligible Immediate Joiners, ready to relocate Need Excellent Communication Skill in English Ready to work in Rotational Shifts

As an Officer Customer Care at the disaster recovery site in Hyderabad, your main responsibility will be to effectively handle inbound and outbound calls, respond to customer queries through various communication channels, and coordinate with teams at the primary site to understand operational aspects and processes related to customer care. You will also be required to inform customers about updates and policies, analyze and report customer data to devise new strategies, foster healthy relationships with DPs/RTA & CHs, ensure a positive customer experience with CDSL, and assist Dp/RTA in addressing technical queries. - Handle inbound and outbound calls and respond to customer queries through...

As a Customer Contact Comms Specialist at Accenture, you will play a crucial role in managing and resolving customer queries, handling escalations and complaints, and providing timely resolutions within SLAs. Your expertise in email and chat processes, along with proficient typing skills, will be highly valued in this position. Customer communications across various channels are essential for enhancing interactions between customers and businesses. - Analyze and solve moderately complex problems effectively - Develop new solutions by adapting existing methods and procedures - Understand and align with the strategic goals set by senior management - Collaborate with team members, establish str...

Role Overview: As a Sales Executive, your role involves end-to-end customer interaction and engagement. You will be responsible for conducting presentations and demos, explaining pricing and solutions, and progressing customers through the sales journey from stage to stage. Your duties will also include making proposals, documentation, and follow-ups to ensure customer satisfaction. Handling customer queries through calls, emails, meetings, and messages will be a crucial part of your daily tasks. Additionally, you will coordinate with internal and external teams for seamless delivery and contribute to driving sales closures and revenue generation. Key Responsibilities: - End-to-end customer ...

As a Customer Support Executive at our company, your role involves effectively communicating with prospects and customers on product updates and initiatives. Your responsibilities include responding to customer queries in a timely and accurate manner via phone, email, or chat, identifying customer needs, and assisting customers in using specific features. You will also be responsible for sharing information on availability and booking of air tickets, issuing air tickets for B2B/Subagents and B2C customers, and collecting relevant information from customers for onboarding. Additionally, you will provide excellent customer support during all onboarding and after-onboarding procedures, ensure a...

A service engineer for railway seating systems is a mechanical or field service specialist responsible for the maintenance, repair, and installation of seats in train carriages. They ensure the safety, functionality, and comfort of seating for passengers and operators by inspecting and troubleshooting components, working on-site & collaborating with other railway personnel. Role & responsibilities Inspection and maintenance: Conducting routine and scheduled maintenance, checks on seating systems to identify and resolve potential issues. This includes inspecting seat frames, cushions, upholstery, folding mechanisms, and other related components. Troubleshooting and repair: Diagnosing mechanic...

Job Opening: Sales Support Engineer Location: Rai, Sonipat (Near Delhi NCR) Shift: US-Based | 6:30 PM IST 3:30 AM IST Company: Blaze Sales and Service Apply at: recruitment@blazess.com CTC: Negotiable Facilities: Bachelor accommodation provided Cab facility (both sides) Position: Sales Support Engineer Experience: 1–4 Years Education: B.Tech in Mechanical Engineering Shift Timing: Night Shift (US Time Zone) Location: Rai Industrial Area, Sonipat Key Responsibilities: Sales Support and Coordination with internal teams and clients Assist in Sales Operations and Administrative tasks Manage Sales Reports and MIS (Management Information System) Handle Customer Support and respond to client querie...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Customer Service Executive - TATA HFL (Inbound Process) Experience- fresher/experience Good communication skills Salary: 12k to 16k in hand Rounds of interview : HR, Ops, Client. Required Candidate profile Qualification:- Min HSC pass Job location - Ghansoli, Navi Mumbai - 400710 To Apply /Contact For more details Contact Details:- HR Kshitij Contact No:- 9763458943 Perks and benefits competitive salary range

Process:- SBI Renewals Process | Voice Process -Need versant 4 ( Good communication) -Need mandatory 1 year of any Sales Exp -Min qualification : HSC -shift time- 9:30 to 6:30 -rotational week off Salary : 18k take home UNLIMITED INCENTIVES Required Candidate profile Qualification: Min HSC Location: Majiwada, Thane To schedule your interview Call or send your CV through WhatsApp HR Akshay - 9822146578 Perks and benefits Career growth opportunity !

Job Title: Customer Support Executive eCommerce Location: India, Noida Sec-63 Department: Customer Experience / Operations Reports To: Customer Support Manager Shift Time- 12 PM IST- 9 PM IST About the Role We are looking for a Customer Support Executive to join our growing eCommerce team and deliver an outstanding customer experience across all touchpoints. The ideal candidate will manage inquiries from our website and global marketplaces such as Amazon, Flipkart, Walmart, eBay, Etsy , and others ensuring prompt, effective, and empathetic resolutions that reflect our brands service excellence. A background in the beauty industry or experience supporting international brands will be highly p...

Role & responsibilities * CUSTOMER CARE EXECUTIVE To work in an error free environment and ensure that all the processes as laid out by the bank are followed properly without any deviations under the guidance and supervision of the teller authorizer and branch manager as per the expectations of the bank and its constituents So that The branch customers are adequately serviced and appropriate products sold to them in a customer friendly environment that in turn ensures the branch attains profitability on all parameters with superior customer service and superior cross sell of products Preferred candidate profile Minimum experience in years 1 yr Banking Product Knowledge Planning and Organizin...

International Voice Process-customer support Min 1y of exp-Int voice Qualification:Graduation(Mandatory) Shifts:24\7 rotational us shifts CTC-UPTO 7 LPA + Variables Immediate joiners only Location - Bangalore \ Pune contact HR Naina - 9828833756 Perks and benefits Incentives + allowances + Both way cab

We are hiring for Customer Services Executive Role : Customer Service Executive Reporting to : Head- Customer Service Place of Posting : HO Geographical Remit : Mumbai Job Purpose Responsible for seamless customer service and complaint management through contact center and collaboration with stakeholder departments Key Responsibilities Manage customer service and complaint management for the organization through call center and coordination with stakeholder departments Enhance customer experience across the lifecycle through service and complaint resolution frameworks Timely resolution of customer grievances Handle escalated complaints including ones from senior management, regulator, social...