International Voice Process Executive

0 - 2 years

2 - 3 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title: International Voice Process Customer Support Executive

Location:

Languages Required:

energetic and customer-focused professionals

Key Responsibilities:

  • Handle inbound/outbound customer calls efficiently and professionally.
  • Provide accurate information and resolve customer issues within SLA.
  • Maintain detailed and accurate records of customer interactions.
  • Follow up on customer inquiries as needed.
  • Meet performance metrics such as quality, accuracy, and productivity.
  • Adhere to company policies and communication guidelines.

Requirements:

  • Excellent communication skills in

    English

    (both spoken and written).
  • Minimum qualification:

    Any Graduate / Undergraduate

    .
  • Freshers and experienced candidates

    are welcome.
  • Comfortable working in

    night shifts

    .
  • Good interpersonal and problem-solving skills.
  • Basic computer knowledge and typing speed.

Shift Timings:

  1. Evening Shift:

    5:30 PM to 2:30 AM (Cab facility available for drop)
  2. Night Shift:

    11:30 PM to 8:30 AM (Cab facility available for pick-up)

Benefits:

  • Attractive salary package and performance-based incentives.
  • Cab facilities (pick-up/drop based on shift).
  • Growth opportunities and skill development programs.
  • Friendly and supportive work environment.

Interview Mode: Walk-in Interview

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