1595 Customer Management Jobs - Page 43

Manage and grow strategic accounts, ensuring client retention, SLA compliance, and revenue growth. Own end-to-end relationships with key clients (F1, F2, F3 & F5 customer)Drive account growth via upselling/cross-selling (warehousing, tech solutions)

About AstraZeneca AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development and commercialization of prescription medicines for some of the world s most serious diseases. But we re more than one of the world s leading pharmaceutical companies. Job description To create and track the conference calendar for O ncology Business Unit . Work with Medical Team, Marketing team and Zonal Business Manager to understand the scientific needs in the region. Engage with HCPs to understand the platform s for scientific dissemination and to align wi th scientific needs/capability of AZ . Ability to negotiate with stakeholders to provide an adequate and appropriate representation for AZ on major scientific platforms Ensure compliance with the AZ Code of Ethics, Global External Interactions Policy and Standards, and Privacy Policy and Standards, especially when interacting with HCPs/Third Party. C oordinate and execute end-to-end function for conference partnership with HC O . Eligibility : University Science graduate., Bachelors degree 3+ years of sales /marketing experience required. Experience in super- speciality / Oncology preferred. Aptitude for establishing and nurturing strategic relationships. Comprehensive understanding of the Pharmaceutical Industry. Effective Influencing and Communication Skills. Proficiency in Customer Management. Strong Commercial Acumen. Organizational skills, good analytical skills / mind stability to manage complexity with a high degree of maturity. Why AstraZeneca? At AstraZeneca we re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There s no better place to make a difference to medicine, patients and society. An inclusive culture that champions diversity and collaboration, and always committed to lifelong learning, growth and development. We re on an exciting journey to pioneer the future of healthcare. 11-Jun-2025 30-Jul-2025

Assisting customers with bookings, resolving issues, and providing excellent service for travel-related inquiries. Strong communication skills and a passion for customer service are essential. Interested candidates share cv @ HR Ginni- 8755248734 Required Candidate profile Excellent communication Comfortable with rotational shifts & night shifts Immediate Joiners only UG can apply Freshers / exp both are welcomes Perks and benefits Great Incentive

We're Hiring: Support Executive (FASTag Services Operations) Job ID: SE/OPR/JUNE25 Company: Akova Fintech Solutions Private Limited Location: 18 Rabindra Sarani, Poddar Court Building, Gate No: 3, 3rd Floor, Room No: U, Kolkata – 700001 Salary: As per candidature (competitive and experience-based) Work Mode: Hybrid – Work from Office & Work from Home About Akova: Akova Fintech Solutions Pvt. Ltd. is a leading fintech company specializing in FASTag services, delivering innovative, seamless toll payment solutions across India. We're expanding and looking for motivated individuals to join our growing Operations Support Team. Role Overview – Support Executive (FASTag Services): As a Support Executive, you’ll be the first point of contact for our customers, assisting them with FASTag-related queries through phone, chat, and email. You’ll play a key role in ensuring smooth user experience, issue resolution, and service education. Responsibilities: Respond to customer queries via phone, chat, and email. Assist with FASTag account issues, transaction disputes, and service interruptions. Educate users on new features, policies, and processes. Guide customers through troubleshooting and self-service steps. Ensure timely resolution and maintain follow-up on open tickets. Accurately document customer interactions and feedback. Preferred Skills & Qualifications: Strong communication skills (verbal & written). Ability to manage multiple queries in a fast-paced environment. Preferred Knowledge: SQL Python Advanced Excel Problem-solving mindset with a customer-first approach. Freshers welcome – training will be provided. Work Details: Rotational Shifts (Details shared during interview) Hybrid Role – Work from Office and Work from Home flexibility High-visibility operational role with impact Why Join Akova? Training and mentorship provided Opportunity to grow in the fintech sector Friendly and collaborative work culture Flexibility and career advancement opportunities Apply Now: Send your updated CV to: pratik.ghosh@akova.in Contact: 9147067841

Role Summary: A pivotal support role ensuring sales operations run smoothly across territories. Provides data-driven insights, monitors TSE performance, and facilitates cross-functional execution. Key Responsibilities : Track sales team KPIs (productivity, conversions, collections). Consolidate sales data, generate performance dashboards, and highlight gaps. Support TSEs in customer engagement, pricing, and escalation handling. Coordinate demos, sample dispatches, and training schedules with product teams. Manage field escalations (stock-outs, delays, etc.) and drive issue closures. Requirements : 5-8 years in sales ops/sales coordination in medical/pharma industry. Strong skills in Excel, CRM platforms, and regional coordination. Willing to travel periodically for on-ground audits or reviews. Mandatory Skills : - Good Communication, Strong selling skills, Key Customer Management. Desired Skills : - Territory Mapping and Management.

The Restaurant Manager is responsible for managing the daily operations of a restaurant to ensure efficiency, profitability, and a high-quality dining experience for guests.

Role Overview: We are looking for a seasoned, result-oriented professional to lead our fly ash procurement and distribution vertical. This leadership role involves end-to-end responsibility for sourcing fly ash from thermal power plants and ensuring efficient logistics and sales across various sectors such as cement, infrastructure, and brick manufacturing. The ideal candidate will bring deep industry insight, strong vendor and customer management experience, and a proven ability to drive operational excellence and market expansion. Key Responsibilities: Fly Ash Procurement Secure consistent supply of fly ash by collaborating with thermal power plants. Establish and nurture long-term partnerships with key supply stakeholders. Sales & Business Growth Identify and develop a customer base in cement, brick, and infrastructure sectors. Lead sales initiatives and expand market footprint across new territories. Negotiate pricing structures, credit terms, and service agreements. Logistics & Distribution Coordinate with logistics teams to streamline dispatch and delivery timelines. Improve distribution cost-efficiency through route planning and vendor performance tracking. Leadership & Team Development Build a high-performing team across procurement, operations, and sales functions. Drive team alignment with strategic business goals and performance standards. Market Insights & Strategic Input Track market dynamics, competitor movements, and regulatory updates. Formulate proactive strategies for supply chain resilience and revenue growth. Reporting & MIS Maintain transparent and detailed procurement, sales, and dispatch records. Submit regular operational and strategic reports to the leadership team. Candidate Requirements: Essential Skills & Experience: The candidate should be graduate. Industry experience in fly ash, cement, construction materials, or logistics. Strong leadership, communication, and stakeholder negotiation abilities. Analytical skills for data-driven decision-making and business planning. Working proficiency in Excel, ERP systems, and reporting dashboards.

**"Join Our International Voice Process Team!"** - Are you passionate about customer service? JobShop is hiring for international voice process roles! Assist customers from various countries, providing solutions and support. Enjoy competitive salaries and great benefits. Apply today! 1. Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call HR Zaan On 6360065418 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call HR Zaan On 6360065418 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call HR Zaan On 6360065418 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call HR Zaan On 6360065418 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

Your main responsibilities Key responsibilities include: Generate sales from defined accounts and meet MOD sales targets and business plan according to Schindler procedures. Identify sales opportunities by scanning the market, visiting potential customers to know their needs in advance and follow up on potential opportunities with the customers. Register all relevant account and contract/order details into the appropriate systems. Ensure the management of collections of all MOD sales. Satisfy customer requirements and claims. What you bring What you need: For the Account Manager position, Schindler seeks people with: Expertise Desired experience in similar roles in similar industries for at least five years. Knowledge and Skills Desired Selling skills, Customer Management, Presentation Skills, Construction Market knowledge, IT skills, Communication Skills. Education Bachelor s Degree in Engineering in Technical, Mechanical, Electrical & Electronics. MBA (Marketing) preferred. What s in it for you? Join our purpose-driven organization. Help shape an industry in which two billion people rely on our products and services every day. Your development matters to us. We help you grow by offering the support you need to develop your skills and access a rewarding and fulfilling career. Thrive in a diverse and supportive culture. Through local and global initiatives, we promote a culture of inclusion which celebrates diversity and ensures that everyone feels valued.

Job Purpose The Assistant Transport Relationship Manager (Assistant TRM)Logistics will focus on managing relationships with transport vendors, coordinating the movement of 20-40-foot movable containers, and ensuring efficient shipping operations. This role requires preexisting vendor relationships, strong negotiation skills, and experience in containerised cargo transport. Job Duties Vendor & Transport Coordination: Build and maintain strong relationships with transporters, vendors, and shipping partners. Oversee the movement of 20-40 ft. containers, ensuring timely and cost-effective transportation. Shipping & Logistics Management: Monitor and track container shipments, ensuring on-time deliveries and proper handling. Ensure compliance with shipping regulations and safety protocols. Cost Optimization & Negotiation: Negotiate freight rates and transport costs to ensure cost-effective solutions. Identify cost-saving opportunities while maintaining quality transport services. Market Analysis & Pre-Built Relations: Utilise existing pre-built relationships to secure reliable transport solutions. Analyse market trends and competitor strategies to improve logistics operations. Operational & Documentation Compliance: Ensure all required transport and shipping documentation is completed accurately. Address operational challenges and resolve transport-related disputes efficiently. Reporting & Coordination: Maintained records of shipments, vendor contracts, and cost breakdowns. Provide periodic reports on transport efficiency and vendor performance.

Key Responsibilities Deliver excellent service to ensure a high level of customer satisfaction. Motivate the sales team to meet sales objectives by training and mentoring staff. Create business strategies to attract new customers, expand store traffic, and enhance profitability. Handle hiring, training, and overseeing new staff. Respond to customer complaints and concerns in a professional manner. Prepare detailed reports on buying trends, customer requirements, and profits. Undertake store administration duties such as managing store budgets and updating financial records. Monitor inventory levels and order new items. Requirements High school diploma or equivalent qualification. Bachelor's degree in Business Administration or a relevant field preferred. A minimum of 3 years of experience working in a retail environment, ideally in a managerial role. Strong leadership and customer management abilities.

Hiring for TOP International Process Customer Care executive Minimum Qualification is 12th pass Cabs + rotational night shifts with International Exposure For faster response WHATSAPP cv to HR 79827 39499

Develop territory and account strategy Identify and prioritize accounts with strategic value to AZ, e.g., Hospitals (OOP), CARES accounts, and liberate resources from lower priority accounts to invest in higher priority ones. Develop strategies and tactics to provide optimal resource allocation in alignment with the Oncology TA and brand strategy, within the governmental and regulatory environment. Work with individual KAM to develop appropriate / challenging goals within each territory / tumor. Lead, coach and manage team of Sales Specialists (KAM s) Develop and maintain productive working relationships with account teams to manage and motivate teams effectively. Review teams and individuals performance; provide honest and constructive feedback and recognize and encourage good performance. Lead, coach and enable development of team members skills and knowledge, e.g., plan training needs, coach individual team members as required, etc., in both Oncology expertise and engagement skills Manage teams and individuals skills, knowledge, and performance; set short and long term measurable, clear goals and expectations and track progress against these. Identify and tackle challenges and issues within the team / individual team members. Consistently act as role model and clearly communicate and reinforce the importance of the AZ values in leading the team. Build strategic partnerships with key accounts Support Sales team in engaging stakeholders in dialogue about approved indications, product efficacy / safety profiles and treatment protocols to support on-label prescribing for appropriate patients. Build, develop and manage long-term external relationships with relevant senior stakeholders within high-value accounts. Share stakeholder / environmental / market specific insight and information within AZ to strengthen relevant activities, e.g. product development, marketing, sales efforts Support capability building in healthcare ecosystem Build knowledge and understanding about AZs overall Oncology value proposition, and products labelled indications and efficacy data among internal team of Sales Specialists and all externally relevant stakeholders in the MDT and DMU Support Sales Specialists in utilizing different communication approaches, techniques and channels to help build knowledge in the MDT / DMU Conduct science-based discussions with the HCP as per the approved indications of AZs products. Arrange multidisciplinary workshops for physicians and other healthcare professionals. Arrange and coordinate effective speaker programs with physician advocates and KOLs. Actively support Oncology nurses on relevant trainings, e.g., chemotherapy Ensure compliance Successfully complete all training requirements, including product examinations, and ensure same of Sales Specialists Be compliant with all external regulations and internal policies - and ensure broader AZ team is compliant and enforce compliance in the internal team Ensure understanding of the AZ Code of Conduct, External Interactions Policy and Standards, and Privacy Policy and regulations regarding interactions with patients Education, Qualifications, Skills and Experience Essential Desirable Bachelor s degree in science or B. Pharmacy with a solid background in oncology sales within a prominent Pharmaceutical Organization. Proficiency in managing significant corporate chains of hospitals and CARES accounts. Strong track records of people leadership, as evidence by 3+ years of experience as first line manager. Thorough Product Knowledge. Aptitude for establishing and nurturing strategic relationships. Comprehensive understanding of the Pharmaceutical industry. Effective Influencing and Communication Skills. Proficiency in Customer Management. Strong Commercial Acumen. Proven Selling Skills.

Job Summary: Order Management Specialist is the primary point of contact for an assigned group of customer accounts. The purpose of the Customer Service function is to serve as the face to the customer in providing value added services that grow our business. Individuals in this position respond to and manage internal and external customer requests, orders, concerns, suggestions and complaints. Internally, the CSR interacts, gathers information and coordinates related activities with sales staff, production planning, logistics, technical services and external vendors. Essential Duties & Resp.: Guide the team for the timely completion of test request. Administers project assignments and follow ups. Provides leadership and direction to direct reports to ensure priorities and overall business objectives are accomplished on time and at minimal cost. Provides project management for analytical projects from within the organization. Perform the routine and experimental analytical methods and protocols in an accurate and reproducible manner. Contributes ideas to members of a group formed to resolve analytical problems. Sets priorities for analytical projects to help bring them to completion in a timely fashion. Work closely with scientists for new equipment/ method development and plan accordingly. Directs the work to junior staff assigned to them. Observes applicable Safety, Health, and Environmental rules and guidelines. Uses appropriate personal protective equipment. Ensures safe operating procedures are in place and up-to-date for all process equipment. Coordinates training for new employees and cross training for existing employees. Work closely with the team for training need and facilitate them for the training. Ensures safety including conducting regular meetings and area safety reviews. Other projects/duties as assigned. Desired Candidate Profile: Good command on email communication & working on computer Good Communication Skills Hands on MS-Office Languages: Hindi, English, Marathi- (Fluency on English) Education and Experience: Bachelors in any Discipline. Professional work experience more than 3 years for similar role. Candidates who has worked for manufacturing company Candidates from Polymer, Pigments and chemical industry is preferred. Physical Demands: The characteristics listed below are representative of the physical and environmental demands required by an individual to successfully perform the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Requires standing and sitting for prolonged periods of time, talking and listening. Must be able to walk and use hands. Typical work is in an office environment where the noise level is low to moderate. EH&S Requirements: Avient integrates EH&S into all aspects of our operations. Each position at Avient is responsible for complying with all applicable EH&S requirements. Additionally, employees and management are responsible for reporting all EH&S incidents immediately to ensure we keep EH&S a priority within the organization. Security includes physical security and cyber security. • Typical work is in an office environment where the noise level is low to moderate.

Mandatory Skills: QA, Test Automation, Project Management, Javascript Skill to Evaluate: Test-Automation,-Project-Management,-Javascript Experience: 8 to 12 Years Location: Bengaluru Job Description: Job position: QA Automation Sr. Lead - Javascript Domain, Technology and Sub-technology QA, Test Automation, Project Management JavaScript Web application Automation frameworks/solutions Base Location Bengaluru Type Hybrid Qualifications Bachelor of Engineering/ Masters in Computer Science (OR) any equivalent degree 8 - 12 years of experience Atleast 3~4 years of experience in leading/ managing a QA/Automation projects Job Overview As a QA/Automation Sr. Lead , take responsibility of quality & automation for web applications on non-desktop environment. This includes managing multiple small teams/projects, communication with multiple stake holders including internal clients/ management/HR & admin, drive team towards achieving organization goals at project level, focus to continuously add value with the team by developing potential QA/automation solutions and collaborate with other stake holders to bring in best practices to the team Primary Skills Experience in Java script based QA/Automation including frameworks like Mocha, Chai etc, Experience in managing end to end QA & Automation domain projects in web/mobile applications testing. Good experience in project management including planning, estimating, execution, monitoring and control of the projects with strong focus on on-time delivery, quality and customer satisfaction Excellent customer management skills including identifying and addressing customer requirements/needs on priority Strong team management skills including building new teams, develop existing teams, hiring, handling attrition and retention of talent to suite the business requirements Good exposure to different testing methodologies & QA exposure and any standard test framework Being Self-driven, Take accountability and ownership of problems to achieve team goals & ability to collaborate across different teams Cultivate innovation and drive the team to propose and implement new solutions that can add value to business and customers. Coordinate with team leads and cross teams to assess requirements and engage in measuring project KPIs, project reviews, status meetings, take proactive and corrective measures to minimize the deviation from plan Excellent written and verbal communication skills Excellent presentation skills. Good to have Skills Experience in CI/CD & DevOps Experience in Python Experience in Agile process Responsibilities and Duties Manage atleast 10~15 members team in QA/Automation front with focus towards Quality of application Understand the application/domain end to end, take ownership of group of applications from a QA perspective and develop Test automation scripts Drive the team to ensure on-time delivery, quality improvement KPIs Communicate effectively to different stake holders on the project progress at different time lines (weekly/bi-weekly/monthly etc.,) Collaborate with customers, other managers, team leads to resolve any team blockers and bring up best practices, solutions Responsible for team development and growth including setting goals and objectives, identifying skill gaps, facilitating trainings, career planning, providing regular feedbacks, handling appraisals, managing rewards and recognitions to the team Responsible for hiring, managing attrition and talent retention for the team. Responsible for building innovation culture in the team and drive team to bring up new solutions to improve the quality and efficiency Support Senior Managers in preparing short term & long term project goals as aligned to organizational directions, drive the team to realize the goals Ready to work with teams in US & attend nightly meetings Keywords Project Management, Team leading, QA/Automation, Javascript, Mocha, Chai, Selenium, Appium, Testing Education Qualificaiton: - Bachelor of Engineering/ Masters in Computer Science (OR) any equivalent degree - 8 - 12 years of experience - Atleast 3~4 years of experience in leading/ managing a QA/Automation projects Job Title: QA Automation Sr. Lead - JavaScript Project Details: As a QA/Automation Sr. Lead , take responsibility of quality & automation for web applications on non-desktop environment. This includes managing multiple small teams/projects, communication with multiple stake holders including internal clients/ management/HR & admin, drive team towards achieving organization goals at project level, focus to continuously add value with the team by developing potential QA/automation solutions and collaborate with other stake holders to bring in best practices to the team Required Skills QA,Test Automation,Project Management,Javascript

Job Description : YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, we're a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth - bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future. We are looking forward to hireUiPath Professionals in the following areas : Experience 3-5 Years Job Description Design and develop RPA solutions, ensuring relevance and efficiency. Drive process design and improvement initiatives. Create work breakdown structures and accurate estimations. Demonstrate strong problem-solving skills and mature judgment in troubleshooting. Apply knowledge in business process modeling and technical RPA solutions. Stay updated on the latest features in RPA for relevant automation platforms. Facilitate process design sessions and validate rules and reports. Implement performance tuning, exception handling, and notification frameworks. Integrate automation tools with external applications seamlessly. Possess a deep understanding of business processes within relevant domains. Apply proficiently various project management methodologies such as SDLC, Agile, and Scrum. Execute automation development lifecycle with expertise. Required Technical/ Functional Competencies Application Design: Knowledge of design principles and performance engineering concepts. Ability to create UI/Design and business logic elements, navigation, screen flow, and layout based on applicable criteria and constraints, and map functionality to hardware and software components. Architecture tools and frameworks: Familiarity with industry tools and frameworks and ability to analyse and use them based on customer requirements. Work with SMEs to explore new tools and frameworks for implementation. Customer Management: Has working knowledge of customer's business domain and technology suite. Use latest technology, proactively suggest solutions to increase business, and understand customer's business. Domain/ Industry Knowledge: Awareness of customer's business processes and relevant technology platforms/products. Ability to prepare process maps, workflows, and business cases with assistance. Application of industry standards and practices with guidance. Estimation and Resource Planning: Identify and assign the resources required to complete the task. Use appropriate estimation models based on the project scope for medium-high complexity scenarios. Track and report gaps between budgeted and actual spend. Project Management: Demonstrates basic knowledge of project management process, tools, and templates. Execute small/non-complex projects, provide inputs to supervisor for project management, create and maintain a quality dashboard, and support project management reporting for assigned work area. Requirement Gathering and Analysis: Extract functional and non-functional requirements for medium to complex scenarios. Analyse impact of changes, identify dependencies and transition requirements. Platform/ Technology Knowledge: Understand technology landscape in customer organization, product roadmap, product strategy, product architecture, broad level features offered by competitors and key differentiators in our products. Can review the customizations carried out to the base product and apply the best practices in own area of work. Solution Design: Understanding and designing processes, translating key business drivers into solution building blocks, creating diagrams and specifications, designing a flexible solution that meets business requirements, and coordinating reviews with stakeholders. Designing application behaviour and business rules, providing input for technical design, and configuring applications to achieve business objectives. Required Behavioral Competencies Accountability: Takes responsibility for and ensures accuracy of own work, as well as the work and deadlines of the team. Collaboration: Participates in team activities and reaches out to others in team to achieve common goals. Agility: Demonstrates a willingness to accept and embrace differing ideas or perceptions which are beneficial to the organization. Customer Focus: Displays awareness of customers stated needs and gives priority to meeting and exceeding customer expectations at or above expected quality within stipulated time. Communication: Targets communications for the appropriate audience, clearly articulating and presenting his/her position or decision. Drives Results: Sets realistic stretch goals for self & others to achieve and exceed defined goals/targets. Certifications Good To Have RPA Advanced Developer Certification At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment.We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale. Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture

Customer Relationship for leading roles in the Real Estate and FMCG industries Candidates should have excellent communication skills, a client-focused approach, and the ability to build relationships. Experience in sales or customer service is a plus

DAZN Group is looking for Customer Service Agent to join our dynamic team and embark on a rewarding career journey Respond to customer inquiries and resolve issues Provide support via phone, email, or chat Maintain customer records and track service requests Ensure high levels of customer satisfaction

This Senior Consultant position is primarily responsible to work on Oracle Utilities Implementation, Maintenance, Support and Testing Projects for Oracle Utilities Clients. Leveraging their prior knowledge in Java and J2EE and Utilities Framework, Configuration Tools (if any), this designer or senior developer will work as part of team with other consultants, project and delivery managers. Work as part of the project team responsible for converting the External Design into Internal Design Specifications that will be used by Developers to program the system. Ensure customer satisfaction by delivering high quality programs within agreed budgets and time frames. Career Level - IC2 Ensure that External Designs comply with Global Delivery Center entrance criteria before proceeding with Internal Design activities Liaise with External Designers and participate with design walkthroughs; discuss/explain functional requirements and dissect into logical functional sections. Convert External Designs into Internal Design Specifications (pseudo code, edit rules, decision logic, etc.) that will be used by developers to program the system; varying the level of specification based on the skills of the proposed programming team to ensure that the idea is clearly understood by the developer Develop/Implement software programs, unit test and configurations related to the designs. Develop/review detailed estimates for design and development phases based on functional/technical requirements Assisting other developers with troubleshooting, debugging, coding and testing. Perform quality and technical reviews during the design and development phases At least five (5) years development and design experience, preferably in a multi-national organization At least one (1) year work experience in technical designing At least two (2) years work experience in java or groovy or java script development. Hands on experience in designing and developing applications using Java EE platforms. Technical capability in the areas of Java, J2EE, XML technologies, Oracle XAI etc, and experience with Building Custom Solutions using the tool stack is a plus. Experience in detail level estimation of effort for development and testing of design solutions Strong problem-solving skills, as well as the ability to read and code-review complex code written by others Experience in Application Design and Development Methodology Techno/Functional Knowledge of Oracle Utilities Products of Customer Care and Billing (CCB), Meter Data management (MDM), Mobile Workforce Management (MWM), Work and Asset management (WAM), Integration Stack, Network Management (NMS) or Outage management (OMS) is preferable. Knowledge in any Customer Management and Billing System a plus

This Principal Consultant position is primarily responsible to work on Oracle Utilities implementation, maintenance, support and testing projects for Oracle utilities clients. Leveraging their prior knowledge in Java, OUAF, SQL and J2EE and Configuration Tools. This designer will work as part of team with other consultants, project and delivery managers. Ensure that external designs comply with Global Delivery Center (GDC) quality standards before proceeding with internal design activities Liaise with external designers and participate with design walkthroughs; discuss/explain functional requirements and dissect into logical functional sections. Convert external designs into internal design specifications (pseudo code, edit rules, decision logic, etc.) that will be used by developers to program the system; varying the level of specification based on the skills of the proposed programming team to ensure that the idea is clearly understood by the Developer Reviewing system requirements, designs, and assist the development team with application integrations. Develop/review detailed estimates for design and development phases based on functional requirements. Work with the Project Manager to create a budget and project plan for the internal design, development, testing, and support effort. Perform quality and functional reviews during the design and development phases. At least 8 years enterprise software design development experience, preferably in a multi-national organization Working Knowledge of Oracle Utilities Products of Customer Care and Billing (CCB), Meter Data management (MDM), Mobile Workforce Management (MWM), Work and Asset management (WAM), Integration Stack, Network Management (NMS) or Outage management (OMS). At least 5 years work experience in functional/technical designing using Oracle Utilities Application Framework (OUAF) At least 5 years work experience in java or groovy or OUAF configuration tool design and development. Technical capability in the areas of Java, J2EE, XML, SOA technologies, Oracle Database, SQL, Oracle XAI and experience with Building Custom Solutions using the tool stack is a plus. Experience in detail level estimation of effort for development and testing of design solutions Ability to present technical information to fellow technical professionals as well as non-technical peers. Understanding of Utilities domain business processes is a plus Experience in Application Design and Development Methodology Knowledge in any Customer Management and Billing System a plus.

This Senior Principal Consultant position is primarily responsible to work on Oracle Utilities implementation, maintenance, support and testing projects for Oracle utilities clients. Leveraging their prior knowledge in Java, Groovy, OUAF, SQL and J2EE and Configuration Tools. This senior designer will work as part of team with other consultants, project and delivery manager Work as part of the project team responsible for creating external designs from business requirements and converting the external design into internal design specifications that will be used by developers to program the system Mentor junior resources on Oracle utilities product implementations, contribute to reusable collateral / accelerators, knowledge sharing across peer group and actively support business development / sales opportunities Liaise with external designers and participate with design walkthroughs; discuss/explain functional requirements and dissect into logical functional sections. Apply professional mastery and industry-wide understanding of technology, tools and methodologies to develop solutions in leading edge or critical situations. Guide development team towards solutions that leverage Oracle base system functionality, best practices in the industry and facilitate system configuration. Develop functional / technical design specifications independently for moderate to complex requirements. Reviewing system requirements, designs, and assist the development team with application integrations. Develop/review detailed estimates for design and development phases based on functional requirements. Work with the Project Manager to create a budget and project plan for the internal design, development, testing, and support effort. Perform quality and functional reviews during the design and development phases. At least 10 years enterprise software design development experience, preferably in a multi-national organization At least 6 years work experience in functional/technical designing using Oracle Utilities Application Framework (OUAF) At least 6 years work experience in java or groovy or OUAF configuration tools design and development. Technical capability in the areas of Java, J2EE, XML, SOA technologies, Oracle Database, SQL, Oracle XAI and experience with Building Custom Solutions using the tool stack is a plus. Experience in detail level estimation of effort for development and testing of design solutions Ability to present technical information to fellow technical professionals as well as non-technical peers. Understanding of Utilities domain business processes is a plus Experience in Application Design and Development Methodology Knowledge of Oracle Utilities Products of Customer Care and Billing (CCB), Meter Data management (MDM), Mobile Workforce Management (MWM), Work and Asset management (WAM), Integration Stack, Network Management (NMS) or Outage management (OMS) is preferable. Knowledge in any Customer Management and Billing System a plus

Your main responsibilities Key responsibilities include: Generate sales from defined accounts and meet MOD sales targets and business plan according to Schindler procedures. Identify sales opportunities by scanning the market, visiting potential customers to know their needs in advance and follow up on potential opportunities with the customers. Register all relevant account and contract/order details into the appropriate systems. Ensure the management of collections of all MOD sales. Satisfy customer requirements and claims. What you bring What you need: For the Account Manager position, Schindler seeks people with: Expertise Desired experience in similar roles in similar industries for at least five years. Knowledge and Skills Desired Selling skills, Customer Management, Presentation Skills, Construction Market knowledge, IT skills, Communication Skills. Education Bachelor s Degree in Engineering in Technical, Mechanical, Electrical & Electronics. MBA (Marketing) preferred.

The Role The primary goal of Customer Support Specialist is to ensure Tesla meets its obligations and commitments by responding to Customer inquiries in an accurate and timely manner. The Customer Support team develops and maintains excellent working relationships with Tesla Owners and various internal departments to carefully and effectively address customer support concerns. The ideal candidate will not only possess the technical acumen, but also the ability to provide a strong level of customer service. Located in Mumbai, India this position requires collaboration with Tesla Sales, Vehicle Service and Executive Staff to proactively improve the owner experience for a rapidly growing customer base in our newest market. Responsibilities Deliver highest level of customer support by answering inbound calls and emails, on technical support and roadside assistance related enquiry in a 7*24*365 environment Educate our owners so they have optimal confidence in the operation of their vehicle Provide workable technical solutions in a professional manner, exceed customer expectation, ensure every aspect of ownership is a true pleasure Communicate or escalate owner s concern to relevant parties for further follow up whenever necessary Accurately record issues and data into CRM/ Vehicle Support Systems Requirements Min. 2 years Technical Support/ call center experience in automotive industry is preferable Flexible, proactive, attention to details, eager to contribute with strong common sense Organize, sense of priority, adapt to work in a high pressure and fast pacing environment Accept 7*24*365 shifts to accommodate customer s needs Establish and maintain positive, respect, cooperative working relationships Willingness to learn new and innovative automotive technologies Understanding of basic automotive techniques would be an added advantage Familiar with Customer Management Systems-Outlook, and MS Office Suite Languages Requirements Fluent English and other local languages ,

Experience in Zoho Creator (Deluge), Zoho Flow (API Tool), Zoho Integration with other 3rd party applications. 5 to 7 Years Key Responsibilities: We are seeking a highly skilled and experienced Zoho Developer with 5 7 years of hands-on experience in developing, customizing, and integrating applications within the Zoho ecosystem. The ideal candidate will have deep knowledge of Zoho Creator, Deluge scripting, Zoho APIs, and the Zoho One suite . You will play a key role in automating business processes, developing custom applications, and integrating Zoho with third-party platforms. Design, develop, and deploy custom applications on Zoho Creator using Deluge scripting. Customize and extend functionalities across the Zoho suite, including Zoho CRM, Zoho Books, Zoho Projects, Zoho People, and more. Develop and manage integrations with third-party applications using Zoho REST APIs and webhooks. Build and maintain workflows, automation, reports, dashboards, and custom modules. Troubleshoot and resolve technical issues, bugs, and integration problems. Collaborate with cross-functional teams including business analysts, designers, and end-users to gather requirements and deliver solutions. Ensure optimal performance, security, and scalability of the developed solutions. Document technical processes, configurations, and solutions. Job description: Minimum 5 years using and developing Zoho Suite. Setting up different Zoho applications, integrating it with Zoho CRM, Zoho Books & People, Work Drive, Zoho SalesIQ & other applications. Experience in Zoho Creator (Deluge), Zoho Flow (API Tool), and Zoho integration with other 3rd party applications. Work on Zoho Desk, Zoho Creator, and other Zoho products; experience with integration, REST, and SOAP APIs. Should have worked on Zoho CRM implementation. Candidates with Zoho Certification will be preferred. Understanding of Zoho suite of applications with specific emphasis on CRM, Inventory, Projects, Analytics, Creator, and the Zoho marketing suite (SalesIQ, Social, Campaigns, etc.). Ability to translate business concepts into Zoho system interface and meet client requirements through customizations or back-end coding. Coordinate with the Zoho support team and effectively resolve issues that require attention or come up with alternate solutions. Take note of requirements from a system point of view and highlight any limitations to the project leads immediately. Be reasonably aware of the various integrations possible with Zoho and understand their nature and extent. Develop workarounds within the system so that in the case of system limitations, one can suggest alternate ways. Train the staff to use Zoho applications effectively and monitor their efficiency. Maximize customer management through Zoho CRM and maximize lead generation through other Zoho platforms. Preferred Skills (Nice to Have): Depth of expertise in Deluge, APIs, and integration projects Zoho certifications (CRM/Creator) Client-facing experience and project management skills Leadership of Zoho implementation teams or cross-functional coordination Experience with end-to-end implementations and third-party integrations

2 Years Exp in Managing Team and doing appraisal Market Data Administration Good experience in managing service levels Customer / stakeholder management Must involved to 30 % into process operations i.e., reviewing/approving invoices, requests etc. Required Candidate profile Must have direct experience in MDM & RPM application pertaining to market data inventory management, invoice reconciliation etc Delivery excellence / Continuous improvement