Project Manager / Project Lead

Role Overview: As a Project Manager at HCLTech, you will be responsible for end-to-end project management. Your role entails working directly with customers to ensure their satisfaction by delivering high-quality projects on time. You will handle multiple projects of different sizes, mentor team members, and engage in customer-facing activities, including potential involvement in the pre-sales stage of projects. Key Responsibilities: - Lead and develop project plans for medium to large projects. - Oversee multiple large to extra-large projects under the guidance of a senior project lead. - Ensure customer satisfaction by delivering products of high quality, functionality, and timely delivery. - Provide and implement recommendations to support successful project completion. - Operate with limited supervision to achieve assigned goals and objectives. - Maintain regular communication with customers to address concerns promptly. - Participate in organizational and departmental initiatives as required. - Provide detailed and accurate customer and project reporting. - Represent the project team during executive-level customer communications and updates. - Coach and mentor junior or less experienced project managers. - Manage project finances and ensure adherence to the budget. - Ensure all project governance meetings are conducted in accordance with contractual requirements. - Support pre-sales activities as needed. Qualifications Required: - Bachelor's degree in a related field is preferred. - Mandatory certifications include PRINCE2, PMP, Certified Scrum Master (CSM), or a Masters in Project Management (or equivalent). - Preferred certification in ITIL V4 Foundation (or equivalent). Additional Details: HCLTech is seeking a Project Manager with a minimum of 7 years of overall professional experience, including at least 2 years in a US or European telecom environment and 4 years in another domain. This position requires strong communication skills, customer management abilities, excellent organizational skills, analytical capabilities, interpersonal skills, proficiency in technical tools such as MS Office, Google Suite, and systems knowledge in project management and time tracking systems.,