3 Systems Knowledge Jobs

Role & responsibilities Ensuring that customers' urgent packages get to the right place, on time • Answering incoming calls from customers in relation to shipment collection requests and delivery inquiries • Checking and investigating failed shipments deliveries or collections when needed; prioritizing and reallocating any failed deliveries for the next day delivery • Entering data into our in-house tracking system • Running clear and effective communication and collaboration with the team, your manager, and other operations stations • Adhering to FedEx processes, procedures and controls, and regulatory requirements Preferred candidate profile Good communication and social skills • Ability to work in a fast-paced environment with strict timelines • Ability to manage own time effectively with attention to detail Excellent systems knowledge and in preparing reports Good on Ms-Excel Education, Experience & Skills: 1. Min 12th, Graduates will be preferred 2. Industry experience required 3. Basic computer skills (excel, word). Perks and benefits Work life Balance - 5 Days working ! Training to get you started and on-the-job learning opportunities • Extensive learning resources to further develop your skills and knowledge • Tuition Assistance Program • Employee Assistance Program for you and your family in difficult life situations • Employee reduced-rate shipping • Great career opportunities • FedEx is one of the worlds most admired companies and trusted brands year after year

Role & responsibilities Ensuring that customers' urgent packages get to the right place, on time • Answering incoming calls from customers in relation to shipment collection requests and delivery inquiries • Checking and investigating failed shipments deliveries or collections when needed; prioritizing and reallocating any failed deliveries for the next day delivery • Entering data into our in-house tracking system • Running clear and effective communication and collaboration with the team, your manager, and other operations stations • Adhering to FedEx processes, procedures and controls, and regulatory requirements Preferred candidate profile Good communication and social skills • Ability to work in a fast-paced environment with strict timelines • Ability to manage own time effectively with attention to detail Excellent systems knowledge and in preparing reports Good on Ms-Excel Perks and benefits Work life Balance - 5 Days working ! Training to get you started and on-the-job learning opportunities • Extensive learning resources to further develop your skills and knowledge • Tuition Assistance Program • Employee Assistance Program for you and your family in difficult life situations • Employee reduced-rate shipping • Great career opportunities • FedEx is one of the worlds most admired companies and trusted brands year after year

Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 4+ years of Systems Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Systems Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 2+ years of Systems Engineering or related work experience. Preferred Qualifications: Master's Degree in Engineering, Information Systems, Computer Science or related field. 8+ years of Systems Engineering or related work experience. 4+ years of 4G/5G/6G systems and associated cellular standards (e.g., 3GPP NR, LTE, LTE, 3G). 3+ years of experience working in a large matrixed organization. 1 + year of work experience in a role requiring interaction with senior leadership (e.g., Sr. Staff level and above). Principal Duties and Responsibilities: Leverages advanced Systems knowledge and experience to research, design, develop, simulate, and/or validate systems-level software, hardware, architecture, algorithms, and solutions while ensuring system-level requirements and standards are met. Performs complex functional analysis to drive requirements and specifications and to define and align with standards for hardware and software. Develops and analyzes complex system level design including requirements, interface definition, functional/performance definition, and implementation of a new system or modification of an existing system. Collaborates with cross-functional teams (e.g., product management teams, engineering teams, etc.) to complete project work, including implementing and verifying the system. Develops algorithms and works on new and innovative ideas (e.g. IDFs) for a product or feature area. Drives triage of complex problems at the system level to determine root cause and presents results of testing and debugging to internal and external stakeholders. Level of Responsibility: Works independently with minimal supervision. Provides supervision/guidance to other team members. Decision-making may affect work beyond immediate work group. Requires verbal and written communication skills to convey complex information. May require negotiation, influence, tact, etc. Has a moderate amount of influence over key organizational decisions (e.g., is consulted by senior leadership to make key decisions). Tasks do not have defined steps; planning, problem-solving, and prioritization must occur to complete the tasks effectively.