Support Specialist

Please find the below JD, if suits your profile, please fill the below form. https://forms.office.com/r/1sKFKL30N9 Job Description: 1. Expertise in AXIOM Controller View (7-10 Years) | Strong technical skills in Oracle PL/SQL & Unix. 2. Ability to support user queries with the right spirit and optimal resolution time 3. Involvement in written and oral interfacing with customer 4. Ability to support the Production Apps which are developed in AXIOM, Oracle PLSQL, UNIX 5. To work towards continuous improvement and perform root cause analysis on an ongoing basis. 6. Manage project priorities and escalations. 7. Should be self-sufficient to manage the customer expectations 8. Should have good attitude to work in teams when required 9. To monitor and track tickets/change requests and manage SLAs. 10. Has to pass through customer interview. 11. Preferably to be ready to work in shifts & Weekends - 24x7 Support (As and when required). 12. Working location should be Pune/Madurai/Bengaluru Thanks & Regards, Manjunath H S Show more Show less