Project Manager / Project Lead

As a dynamic and results-oriented Project Manager, your role will involve managing implementation projects of products and solutions for Global Pharma Companies, Healthcare Innovators, Healthcare Providers, etc. Your responsibilities will include: - Project Planning and Monitoring: - Prepare detailed project plans for product implementation - Track and monitor progress to ensure projects are executed as per plan - Prepare status reports and provide status updates - Actively manage Regulatory and Compliance activities - Document relevant milestones, communication, and deliverables for audit purposes - Product Fitment and Custom Solutions Management: - Provide training and support to partners to ensure comprehensive understanding of the product - Identify gaps and lead workshops for defining client-specific requirements - Work with internal teams to define custom solutions - Stakeholder Management: - Act as the single point of contact for clients - Establish regular connect with client stakeholders - Client Success Planning: - Develop and implement strategic account plans for each partner - Identify growth opportunities and ensure alignment with their business objectives - Monitor and report key performance metrics to demonstrate the value of solutions to partners - Cross-functional Collaboration: - Collaborate with internal teams, including Sales, Product Development, and Support - Advocate partner needs and contribute to overall partner satisfaction and success - Feedback and Improvement: - Gather feedback from partners and act as the voice of the customer internally - Use insights to drive continuous improvement of products and services Qualifications: - Minimum 5 years of proven experience in managing product implementation projects, customer success, key account management, or related field - Experience in handling projects for clients in the Pharma/Healthcare domain - Understanding of Regulatory and Compliance requirements for Healthcare Desired Skills: - Excellent communication and interpersonal skills with English fluency - Ability to manage multiple projects and priorities simultaneously - Highly independent and experienced in setting and managing timelines - Entrepreneurial drive, proactive, solution finder, and go-getter - Familiarity with the digital health/healthcare industry is a plus,