195 Kpi Management Jobs

You will be responsible for managing Accounting to reporting activities, including monthly group reporting, journal uploads, budgeting, quarterly forecast, managing KPI related to GL activities, stakeholder management, and audit query resolution. You will also be the custodian for internal control relating to GL activities. Key Responsibilities: - Having end to end ownership of GL process from accounting to monthly reporting - Budgeting and Forecasting - Having control over accounting activities - Balance sheet and Bank Reconciliations - Managing and reporting of intercompany transactions - Resolution of audit queries - Stakeholder management with respect to accounting and reporting queries ...

Role Overview: Welcome to Teleperformance, a global hub of innovation and empowerment, where you can redefine the future. With a remarkable 10 billion in annual revenue and a global team of 500,000 employees serving 170 countries in over 300 languages, Teleperformance leads in intelligent, digital-first solutions. As a globally certified Great Place to Work in 72 countries, the company's culture thrives on diversity, equity, and inclusion. Join Teleperformance to strengthen your leadership position, tap into omnichannel solutions, and contribute to a brighter, digitally driven tomorrow. Your talent is the missing piece that completes the vision. Key Responsibilities: - Focus on the review of...

As a Technical Support Specialist, your role will involve providing high-level technical support to customers in Gujarat/Mumbai/Pune. Your responsibilities will include: - Attending breakdown calls of electrical and mechanical nature - Generating target revenue for services and spares - Collecting feedback from customers and sharing it with the concerned department - Preparing reports by collecting, analyzing, and summarizing information - Handling customer inquiries and complaints effectively - Driving KPI performance on items such as customer satisfaction, first-time fix ratios, responsiveness, percentage of billable hours, and revenue - Coaching and developing less experienced distributor...

Role Overview: You will be responsible for managing Global Materials Management activities including intercompany inventory stock transfer analysis and distribution to ensure adequate inventory levels at global sites. You will also coordinate and support SAP automation activities for process enhancement. Key Responsibilities: - Support Global Materials Management activities such as intercompany inventory stock transfer, analysis, and distribution to maintain adequate inventory levels at global sites. - Manage, coordinate, and execute custom parts MRP generated requirements to support customer on-time delivery. - Coordinate with various departments for intercompany stock transfer item clarifi...

Looking for a Sales Manager (Salem Onsite Only) with proven expertise in direct-to-consumer tour sales, driving revenue growth through personalized travel experiences and high-conversion strategies. Professional Summary Dynamic Sales Manager with 8+ years in the travel industry, specializing in selling tours directly to individual customers via phone, email, online platforms, and events. Excelled at building client relationships, upselling premium packages, and exceeding targets. Skilled in CRM tools, market analysis for destination trends, and team leadership to optimize direct sales funnels. Seeking opportunities to scale B2C travel sales in innovative agencies. Key Achievements Led a team...

**Job Description:** As a Team Leader in Gurgaon, India, you will lead a team of 25 agents, ensuring their productivity and KPI achievements. Your responsibilities will include monitoring and guiding the team to meet performance targets and achieve set goals. **Key Responsibilities:** - Lead and manage a team of 25 agents - Drive productivity and KPI achievements - Ensure performance and target achievement **Qualifications Required:** - Prior experience in team leadership - Strong understanding of productivity and KPI metrics - Excellent communication and interpersonal skills Please note that no additional details about the company were mentioned in the job description provided. **Job Descri...

Job Overview: As the Product Support Head , you will lead Cloudangles customer success, technical support, and product reliability functions . Youll be responsible for ensuring that our enterprise clients experience exceptional uptime, issue resolution, and value realization from our DeepTech platforms. This is a strategic leadership role that requires a deep understanding of SaaS support models, AI-driven platforms, and enterprise customer experience . You will build and scale the support organization across L1L3 , define SLAs, and drive continuous improvement in customer satisfaction and platform stability. Experience: 7+ years of experience in Product Support, Customer Success, or Technic...

ROLE : Service Desk Lead Exp : 8 to 10 Location : Gurgaon JD: Manage and supervise Service Desk team members. Ensure adherence to ITIL processes and SLAs. Monitor ticket queues and prioritize critical issues. Provide escalation support for complex incidents. Conduct regular team meetings and performance reviews. Maintain and update knowledge base articles. Collaborate with other IT teams for issue resolution. Generate and analyze service desk performance reports. Drive process improvements and automation initiatives. Strong leadership and team management skills. Expertise in ITSM tools (ServiceNow). In-depth knowledge of ITIL framework. Excellent communication and problem-solving skills. Abi...

Role Overview: As a Manager at INOPC-HVDC in Chennai, you will play a crucial role in overseeing the group's strategy, operations, resource planning, competence development, and people development. Your responsibilities will include collaborating with cross-functional teams, suppliers, and customers, as well as acting as a sounding board within the organization. Additionally, you will be responsible for analysis, risk management, and handling tender calculations and pricing models in conjunction with the tender responsible. Key Responsibilities: - Plan resources for medium to long term and allocate them based on the forecast of tenders & projects in collaboration with the global organization...

Role Overview: As an EPM Application Architect, your role at Accenture will involve supporting the company in delivering EPM programs, including planning and forecasting, management reporting, and analytics. You will be a senior program lead responsible for driving client engagements through the design of application-based solutions that leverage your process knowledge of planning/forecasting and technology/systems integration experience, combining technology and data models. Your leadership and team management skills will be crucial in this role, and you should have an affinity with large organizations and large projects. It is essential that you are self-motivated with strong analytical, p...

As a FP&A Lead Analyst at ADP Private Limited in Pune, you will play a critical role in the Finance Center of Excellence. Your responsibilities will involve closely collaborating with senior finance leadership to actively engage in financial planning, forecasting, and analysis. Your expertise in creating and maintaining financial models, validating assumptions, conducting variance analyses, managing KPIs, and preparing management reports will be crucial for the company's financial success. Key Responsibilities: - Produce and distribute management reports, ensuring financial reporting accuracy - Prepare and present variance analysis on actual results versus plan/forecast - Assist in crafting ...

As a Project Manager at our company, you will play a pivotal role in managing implementation projects for Global Pharma Companies, Healthcare Innovators, Healthcare Providers, and more. Your responsibilities will include project planning, monitoring, stakeholder management, client success planning, cross-functional collaboration, feedback gathering, and continuous improvement initiatives. Key Responsibilities: - Prepare detailed project plans for product implementation and ensure execution according to the plan - Track and monitor progress, providing status updates and reports - Actively manage Regulatory and Compliance activities and document milestones for audit purposes - Provide training...

As a Financial Analyst in the Team FP&A, your role will primarily involve planning, analysis, and reporting functions. You will be responsible for supporting the preparation and analysis of monthly financial reports, statistical records, regular forecasting, annual operating budgets, variance analysis, audit support, and completion of special projects as assigned. Key Responsibilities: - Consolidate key business metrics to track and monitor the MoM, QoQ, and YoY performance of existing units and segment-wise reporting. - Obtain categorical spend data from SAP and analyze for Cost Center-wise reports. - Develop key metrics on cost reduction and EBITDA impact for each LOB unit. - Conduct diffe...

You will be responsible for designing and implementing strategies to enhance sales team productivity, optimize field force operations, and ensure alignment between sales and marketing. Your role will involve leading initiatives related to SFA, CRM automation, analytics, incentive planning, and territory management to drive business excellence. Key Responsibilities: - Define KPIs aligned with marketing strategies and evaluate brand promotion, reach, and campaign success. - Align field activities with segmentation and targeting strategies. - Provide training to the field force on sales performance enhancements and monitor the productivity of new joiners. - Lead the implementation and optimizat...

Role Overview: You should have at least 3-8 years of experience in call center operations, preferably outbound. Your expertise should include a proven track record in telecom sales and service processes. Strong communication skills and the ability to coordinate effectively with team members are essential for this role. Key Responsibilities: - Manage SLA, KPI, and achieve targets effectively in the call center operations - Utilize expertise in telecom sales and service processes to drive business growth - Coordinate with team members to ensure efficient operations and customer satisfaction Qualifications Required: - At least 3-8 years of experience in call center operations, preferably outbou...

As the leader of a team of talented shared services/operations professionals, your role involves ensuring high levels of engagement, productivity, and quality among team members. You will be responsible for building a solid understanding and ownership of operational processes within the team, focusing on enhancing customer satisfaction through process excellence. Your duties include: - Standardizing processes and implementing automation - Driving continuous improvement initiatives in collaboration with product teams Monitoring SLAs and key performance indicators (KPIs) will be crucial, requiring you to develop action plans to address any areas of concern. Balancing team health and productivi...

As a Sales Supervisor, you will be responsible for supervising and supporting the sales staff, providing training and development as needed. Your primary focus will be to ensure excellent customer service standards are consistently met. You will manage daily operations, including opening and closing procedures, and oversee store presentation and merchandise displays. It will be your responsibility to maintain accurate inventory records and perform regular stock audits. Additionally, you will address customer inquiries and resolve any issues promptly. Collaboration with the sales team to achieve sales targets and KPIs is essential, and you must ensure compliance with company policies and proc...

As a Manager Contracts at Viceroy, you will be part of a young and dynamic team dedicated to creating landmark projects. We are a new-age real estate developer reimagining work, workforce, and workplace to adapt to the changing times. Key Responsibilities: - Manage contract negotiations, drafting, and execution processes - Ensure compliance with legal requirements and company policies - Collaborate with internal teams to review and approve contracts - Monitor contract performance and address any issues that may arise Qualifications Required: - Bachelor's degree in Law, Business, or a related field - 8-12 years of experience in contract management - Strong understanding of legal terms and con...

As a City Manager at Freight Tiger, you will play a crucial role in owning the P&L and leading city-level operations. Your responsibilities will span across demand generation, supply acquisition, fulfillment, and collections. You will be leading a high-performing team and focusing on building and scaling Freight Tiger's presence in the assigned geography. Key Responsibilities: - **Demand Generation**: - Drive adoption of the Freight Tiger platform among transporters and logistics service providers (LSPs) in your city - Build and maintain strong relationships with top LSPs to drive repeat orders and consistent engagement - Lead the demand team to ensure a steady and growing inflow of high-qua...

Role Overview: As a Finance & Accounts Manager at JLL, you will be responsible for running and managing the Finance & Accounts processes. You will need to be a subject matter expert in Finance & Accounting processes covering activities across AP, AR, and GA. Your role will involve managing large teams, ensuring high motivation and performance, and fostering deep relationships with key stakeholders. You will play a crucial role in driving operational excellence, providing meaningful insights to leaders, and identifying opportunities for process improvement and efficiency. Key Responsibilities: - Manage the Finance & Accounts processes including AP, AR, and GA activities - Lead and manage larg...

As a Team Lead in this role, you will be responsible for managing a team of 15 to 20 associates, reporting to AM/Manager, and overseeing the day-to-day activities of the team. Your key responsibilities will include: - Monitoring and managing Average Handling Time (AHT), attrition, shrinkage, and Customer Satisfaction (CSat) metrics to ensure efficient and effective operations. - Motivating the team to achieve organizational goals and developing and implementing a timeline to achieve targets. - Delegating tasks to team members and conducting training to maximize their potential. - Empowering team members with skills to improve their confidence, product knowledge, and communication skills. - C...

As a Transaction Solutions Analyst at SiteMinder, you will play a crucial role in handling escalated inquiries from the support team, taking ownership of customer problems, and working to identify, respond to, and resolve issues. Additionally, you will be responsible for training and educating internal support and onboarding teams on new product features and best practices for handling customer issues. Your commitment to acquiring new knowledge and contributing to SiteMinder's shared knowledge base will be essential in ensuring the team achieves its goals, objectives, and SLAs. Key Responsibilities: - Handle escalated inquiries from the support team, taking ownership of customer problems, an...

Role Overview: As a Sales Development Representative (SDR) Leader at Glean, you will be responsible for leading a high-performing team of SDRs in Bangalore, with a focus on generating pipeline and creating qualified opportunities for the Sales Development team. Your role will involve recruiting, coaching, and mentoring the team, as well as collaborating with GTM leadership to execute strategic growth plans. You will also be instrumental in developing scalable sales systems and processes to drive revenue growth. Key Responsibilities: - Lead a team of SDRs to generate pipeline and create qualified opportunities, with market experience in APAC, EMEA, or North America - Recruit, coach, and mento...

You will be responsible for managing a territory within a district, including handling existing distributors and recruiting new ones. Your role will involve appointing new dealers and increasing product awareness in the assigned territory. Additionally, you will be required to conduct daily counter meets and meetings with contractors and architects, as well as conduct site visits on a daily basis. Market analysis will be a key aspect of your role, where you will need to stay informed about competitors" products, schemes, and various types of products. Achieving set targets and adhering to Key Performance Indicators (KPIs) will also be crucial in this position. A prerequisite for this role is...

Job Overview: As the Product Support Head , you will lead Cloudangles customer success, technical support, and product reliability functions . Youll be responsible for ensuring that our enterprise clients experience exceptional uptime, issue resolution, and value realization from our DeepTech platforms. This is a strategic leadership role that requires a deep understanding of SaaS support models, AI-driven platforms, and enterprise customer experience . You will build and scale the support organization across L1L3 , define SLAs, and drive continuous improvement in customer satisfaction and platform stability. Data & AI Dangles our data engineering and observability platform that connects, cl...