Project Manager / Project Lead

Job Description

Job Summary: We are looking for dynamic and results-oriented Project Manager to join our team. In this role, you will be managing implementation projects of our products and solutions for Global Pharma Companies, Healthcare Innovators, Healthcare Providers etc. You will be also responsible for requirements analysis, defining solutions. Identifying, monitoring and managing KPIs for success. Key Responsibilities: Project Planning and Monitoring Prepare detailed project plan for product implementation Track and Monitor progress and ensure project is executed as per plan Prepare status reports and provide status updates Actively manage Regulatory and Compliance activities Document relevant milestones, communication, and deliverables for audit purposes. Product Fitment and Custom Solutions Management Provide training and support to partners, ensuring they comprehensively understand our product Identify gaps and lead worshshops for defining client specific requirements Work with Internal teams to define custom solutions Stakeholder Management Act as their single point of contact for Clients Establish regular connect with client stakeholders Client Success Planning: Develop and implement strategic account plans for each partner, identify growth opportunities, and ensure alignment with their business objectives. Monitor and report key performance metrics to demonstrate our solutions value to partners. Cross-functional Collaboration: Collaborate with internal teams, including Sales, Product Development, and Support, to advocate partner needs and contribute to overall partner satisfaction and success. Feedback and Improvement: Gather feedback from partners and act as the voice of the customer internally. Use insights to drive continuous improvement of our products and services. Qualifications: Minimum 5 years of proven experience in managing product implementation projects customer success, key account management, or related field. Experience in handling projects for clients in Pharma/ Healthcare domain Understanding of Regulatory and Compliance requirements for Healthcare Desired Skills Excellent communication and interpersonal skills. English fluency is required. Demonstrated ability to manage multiple projects and priorities simultaneously. Highly independent and experienced with setting & managing timelines Entrepreneurial drive: Pro-active, solution finder & go-getter Familiarity with the digital health/healthcare industry is a plus