3121 Customer Interaction Jobs - Page 32

As the Agile Project Manager Senior Specialist, you play a pivotal role in ensuring alignment and effective value delivery across multiple work streams and teams within CAP Technology. Your focus will be to foster collaboration, remove obstacles and ensure that cross-team risks and dependencies are managed effectively. You will drive continuous improvement and ensure that delivery aligns with the strategic goals of the business. Your role and responsibilities: You will lead cross-functional teams across the globe, deploying critical solutions and technology that are foundational for delivering quality solutions. You will provide crucial program/project management functions from inception to ...

The position will be directly responsible for interfacing and engaging with Clients on a day to day basis. This position requires effective and efficient sourcing and processing of Investment products requirements of Clients such as Mutual Funds, Life Insurance, PMS, etc. basis of their Risk profile. Key deliverables: 1. Monitor and address HNI clients banking and Investment requirements 2. Use financial acumen and investment expertise to review a client s personal data, align clients need through superior service, seamlessly align service delivery for enhanced experience; thereby helping the client reach short term and long term investment goals 3. Focus on business development across liabi...

Designation: Engineering & New Product Development (NPD) Lead Education: B.E./B.Tech in Mechanical, Metallurgy, or related field. Experience: 3-7 years in Engineering, NPD, or a similar role in a manufacturing environment. Role Overview: Ashvini Magnets Pvt. Ltd. is seeking a highly motivated and detail-oriented Engineering & NPD Lead to drive new product development from inquiry receipt to production readiness. The role will involve feasibility analysis, costing, quotations, vendor development, mould development, APQP, FMEA, and complete documentation under IATF 16949 standards. Requirement: Strong knowledge of APQP, PPAP, FMEA, SPC, and MSA under IATF 16949. Hands-on experience in costing,...

Casagrand Builder Private Limited Opening for Site Visit Coordinator JOB LOCATION: Chennai WALK-IN TIME: 10 AM - 2 PM Interview LOCATION: NPL Devi, 111, LB Road, 7th Floor Thiruvanmiyur, Chennai, Tamil Nadu 600041 Land mark: Nearby Sathya Showroom Job Description Interacting with customers, understanding the requirements, Sales pitching, Model house demo, Miniature explanation The Site Visit Coordinator should finalize details for the visit with their leader and the contact person at the site. Explorers and leaders should work with the company to pick the best structure based on the site's schedule and availability Good team player Good Convincing skills Experienced in any sales (added advan...

As a Debt Collection Specialist at our company, your role involves adhering to company policies, procedures, and legal regulations regarding debt collection and customer interaction. You will be responsible for tracking and reporting on overdue accounts, ensuring that all cases are escalated according to company guidelines if needed. Managing a portfolio of accounts and handling customer queries efficiently and professionally will be key aspects of your job. Key Responsibilities: - Track and report on overdue accounts - Manage a portfolio of accounts - Identify and escalate high-risk accounts - Assist in developing collection strategies - Achieve individual and collective collection targets ...

As a Customer Support Representative at our company, you will be responsible for handling customer queries, issues, and complaints through various communication channels such as phone, email, chat, or ticketing systems. You will provide first-level technical support for software, applications, or IT-related services and troubleshoot any issues that arise. In case of unresolved issues, you will escalate them to the appropriate technical team for further assistance. Your role will also involve guiding customers on product usage, installation procedures, and basic troubleshooting steps to ensure a seamless customer experience. Your key responsibilities will include: - Handling customer queries,...

Job Description: You will be responsible for developing and applying engineering practices and knowledge to design, manage, and improve processes for Industrial operations, including procurement, supply chain, and facilities engineering. Additionally, you will be involved in the maintenance of facilities and project and change management of industrial transformations. Key Responsibilities: - Focus on Industrial Operations Engineering - Develop competency in your area of expertise - Share expertise and provide guidance and support to others - Interpret clients" needs - Complete your role independently or with minimum supervision - Identify problems and relevant issues in straightforward situa...

Role Overview: As an Industrial Operations Engineer at our company, you will be responsible for applying your engineering knowledge to design, manage, and enhance processes for industrial operations, including procurement, supply chain, and facilities engineering. Additionally, you will be involved in project and change management for industrial transformations. Key Responsibilities: - Develop competency in the field of Industrial Operations Engineering - Share expertise with and provide guidance to colleagues - Interpret clients" needs and requirements - Work independently or with minimal supervision to complete assigned tasks - Identify and solve problems in straightforward situations - Co...

Firstsource Solutions Ltd is looking for Senior CSA to join our dynamic team and embark on a rewarding career journey Respond to customer inquiries and complaints in a prompt and professional manner, using phone, email, and live chat as needed Resolve customer issues, answering questions, and providing information to ensure a positive customer experience Document customer interactions and outcomes in a clear and concise manner Proactively identify and escalate issues to the appropriate department, as needed Collaborate with internal teams to provide the best possible customer experience Maintain a positive and professional demeanor at all times, even in difficult situations Excellent written...

Preferred candidate profile Experience in fast-paced customer service or hospitality. Ability to create positive experiences with empathy. Strong communication skills; proficient in typing and speaking. Skilled in handling and resolving problems with clear communication. Passion for solution-seeking and problem-solving. Proactive approach for timely query resolution.

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community. The Role The Power Systems Engineering Supervisor will build and lead a team of passionate power systems engineers for bulk power transmission and distribution management systems to ensure su...

Generate leads and drive inbound and outbound prospecting. Identify cross-sell and upsell opportunities and drive to close. Respond to inbound leads generated through marketing campaigns and other various channels. Provide customers with tools and resources needed to self-onboard; confirm live-to-site and follow-up on in-flight opportunities as needed. Track and log all customer interactions, opportunities, outcomes, and follow-ups in Salesforce. Minimum Qualifications Minimum of 2 years of relevant work experience and a Bachelors degree or equivalent experience.

Report Typing : Accurately type and manage reports in software. Sample Collection & Delivery : Collect and deliver samples on time, ensuring timely processing. Record Maintenance : Maintain accurate records and reports of sample collections, deliveries, tested samples, and certificates. MIS Report Preparation : Prepare and manage MIS reports. Customer Interaction : Attend to customers, handle customer calls, and resolve queries efficiently. Skills : Knowledge of basic computer and proficiency in Excel Good verbal and written communication skills

Engage with prospects through outbound calls Generate & follow up on sales leads Support sales team in achieving targets Handle customer queries & provide relevant information about the project Maintain records of customer interactions using CRM tool Required Candidate profile 2+ years of telecalling experience (real estate/plotted development) Ability to build rapport with customers & handle objections Proficiency in English, Hindi & Marathi Basic knowledge of CRM tools

Role & responsibilities New Product - Read & Understand the customer RFQ, Feasibility analysis study Specification resolution with customer / Plants - Customer visits / actions to be followed up. Spec finalization through reverse engineering Generation of VA / VE proposal DFMEA Revisions Analysis & report preparation of new engine validation tested components Capturing basic information relevant to the field failure & supports for failure investigations Preferred candidate profile B.E. Mechanical or Automobile with experience in the following areas:- Customer interaction CAD Experience Measurement equipments to be handled APQP - New product development process Bench mark study QFD / DFMEA So...

As a CRM Executive , you will be the driving force behind managing and enhancing customer relationships. Your primary responsibilities will include: Customer Relationship Management, Real Estate Industry Knowledge, Data Management, Communication Skills, Attention to Detail, Agreement drafting. Engage in post-sales client interactions to ensure customer satisfaction and address any concerns or inquiries. Facilitate agreement, documentation preparation and submission. Verify payments and ensure accuracy in financial transactions. Utilize email communication to correspond with customers and internal stakeholders effectively. Manage the communication of legal documents, ensuring compliance and a...

Experience: 10+ years - Should have worked hands-on extensively on full chip DFT design, implementation, vector generation/verification, JTAG, boundary scan and simulation. -Experience with Scan, Compression, ATPG and simulations with Mentor/Synopsys/Cadence tools. Logic BIST knowledge is a plus. - Should have participated in successful tapeouts ofSoC/ASIC chips at 14nm or below and achieved test targets. - Descent understanding of front-end SoC/ASIC design and implementation including Synthesis and STA. -Develop/automate flows and scripts in Perl/Tcl to enhance the DFT methodologies & process -Excellent problem solving and debugging skills. Proactive in nature -Leading junior teams, Mentori...

- Should have worked hands-on ASIC DFT design, implementation, vector generation/verification, JTAG, boundary scan and simulation. -Experience with Scan, Compression, ATPG and simulations with Mentor/Synopsys/Cadence tools. Logic BIST knowledge is a plus. - Should have participated in successful tapeouts ofSoC/ASIC chips at Lower nodes ; 14nm or below and achieved test targets. - Descent understanding of front-end SoC/ASIC design and implementation including Synthesis and STA. -Develop/automate flows and scripts in Perl/Tcl to enhance the DFT methodologies & process -Excellent problem solving and debugging skills. Proactive in nature - Excellent Customer interaction, Communication and Team w...

TWO Posts. AUTO IND-FORGING-DESIGN & DEV. of TOOLS & DIEs, FORGING PROCESS FLOW for NEW/EXISTING PRODUCTS CONCEPT to PROTOTYPE-CUSTOMER APPROVAL FEASIBILITY STUDIES-NPD- CO-ORDINATION WITH CROSS FUNCTIONAL Depts SOFTWARE SKILLS- QTY STDs. LEAD TEAM. Required Candidate profile BE Mech with 15- 20 Years for MGR/Sr. MGR 12 Years Plus for ASST.MGR Diploma with MORE EXP. AUTO Tier1- FORGING IND-MUST. AUTOCAD/SOLIDWORKS/CATIA NPD-FORGING/HEAT TREATMENT Continuous Improvements

= Join Pitney Bowes as a Genesys Cloud Engineer Years of experience: 6- 12 Years Job Location - Pune/Noida A strong experience with Genesys Cloud platform development or a similar platform. Proficiency in JavaScript/Node.js, knowledge of REST APIs, familiarity with cloud platforms like AWS, and the ability to design and architect customer interaction solutions using Genesys Cloud features, often including integration with other systems like CRM or data platforms; experience with telephony systems and concepts is also beneficial. Overview As a Genesys/AWS Connect Developer, you will be a core member of the development team supporting our platform. You will design solutions that meet the busin...

Overview A strong experience with Genesys Cloud platform development or a similar platform. Proficiency in JavaScript/Node.js, knowledge of REST APIs, familiarity with cloud platforms like AWS, and the ability to design and architect customer interaction solutions using Genesys Cloud features, often including integration with other systems like CRM or data platforms; experience with telephony systems and concepts is also beneficial. Skills required- Expertise in JavaScript/Node.js for building cloud-based applications Understanding of RESTful web services and API integration Familiarity with cloud platforms like AWS, Azure, or GCP Experience with Git version control system Knowledge of CI/CD...

As an Industrial Operations Engineer, your role involves the development and application of engineering practice and knowledge in designing, managing, and improving processes for industrial operations. This includes procurement, supply chain management, and facilities engineering. You will also be responsible for the maintenance of facilities and project and change management of industrial transformations. Key Responsibilities: - Develop competency in the area of Industrial Operations Engineering - Share expertise, provide guidance, and support to others - Interpret clients" needs - Complete your role independently or with minimum supervision - Identify problems and relevant issues in straig...

As a Relationship Executive (Freshers) in our reputed organization with multiple openings, your role will involve a combination of office-based tasks, customer interaction, and structured training with growth opportunities. **Key Responsibilities:** - Handle incoming and outgoing calls with professionalism. - Assist in maintaining client relationships and follow-ups. - Enroll customers into company programs and services. - Attend company seminars, meetings, and training sessions. - Learn and adapt to company processes through structured training. - Support senior executives in day-to-day office tasks. - Prepare and maintain basic reports and documentation. - Provide excellent customer servic...

As an Inside Sales Executive at our reputed organization with multiple openings, your role involves customer interaction, sales training, and achieving business targets in a supportive environment. Key Responsibilities: - Attend inbound calls from potential customers and handle inbound sales queries. - Explain company products and services clearly to customers. - Enroll customers into company programs and complete required documentation. - Attend training sessions, meetings, and product knowledge seminars. - Maintain sales records and update CRM systems regularly. - Work closely with the sales team to achieve results. - Deliver excellent customer service and maintain a positive relationship ...

As a Service Desk Agent at our Hyderabad location, you will play a crucial role in providing support to users encountering IT issues or requesting services. Your responsibilities will include: - Acting as the initial point of contact for users reporting IT issues or service requests, whether via phone, email, or chat. - Handling inbound and outbound calls professionally, ensuring prompt responses and resolutions for user queries. - Logging, categorizing, and prioritizing incidents and service requests using ITSM tools. - Troubleshooting and resolving technical issues related to hardware, software, networks, and user accounts. - Escalating complex or unresolved issues to the appropriate suppo...