4006 Customer Interaction Jobs - Page 32

Experience: 2 to 4 Years Location: New Delhi, Mumbai Notice Period: Immediate or 30 days About Us: With a mission to simplify cyber security and make it more accessible, InstaSafe has grown from strength to strength to become Asias fastest growing cyber security company. InstaSafe aims to make the internet safe, connected and open, by eliminating the gaps in traditional security tools. InstaSafe empowers organizations in their digital transformation journey, by enabling secure access of enterprise applications to users across the globe, with maximum security, seamless experience, and minimal risk. To secure enterprises from the abuse of excessive trust, we empower them in preparing their sec...

Insurity empowers insurance organizations to quickly capitalize on new opportunities by delivering the world s most configurable, cloud-native, easy-to-use, and intuitively analytical insurance software. Just as importantly, we empower our people providing the tools, support, and opportunities they need to grow and succeed. We don t just make bold promises we deliver results. As the largest cloud-based software provider for the Property & Casualty market, Insurity is trusted by 22 of the top 25 P&C carriers and 7 of the top 10 wholesale brokers in the MGA space. Behind that trust is a team that delivers exceptional value and deep industry expertise. While our technology sets us apart, it s o...

Manage a portfolio of customers serving as their primary business point of contact throughout their CX journey Understand customers business value drivers, success criteria, and KPIs to develop Customer Success Plans (actionable blueprints by which the Customer Success Manager and customers can achieve mutual success) Prescribe the adoption and use of product features/functionality and services to the achievement of key customer business outcomes Establish a regular cadence of Executive Business Reviews with the customer to track progress towards their stated business objectives Drive continuous improvement of customer advocacy measures Drive AI/Digital adoption. Prepare and deliver territor...

Mr Brown Bakery & Food Products pvt ltd is looking for Customer Service Representatives to join our dynamic team and embark on a rewarding career journey Handle customer inquiries and issues via phone, email, or chat. Provide support and assistance to customers. Maintain accurate records of customer interactions. Collaborate with internal teams to improve customer experience. Develop and implement customer service policies and procedures. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before ap...

Conduct outbound calls to customers for surveys and feedback collection, aiming for the highest response rate. Assist customers during the survey process, addressing their questions and concerns. Accurately record customer responses, contributing to the quality and reliability of our data. Maintain a positive, professional demeanor in all customer interactions, embodying the company s commitment to service excellence. Follow all feedback collection guidelines and procedures, adhering to the company s protocols, standards, and schedules. Work collaboratively with your team to meet and exceed performance targets and service objectives. Job Requirements A minimum educational qualification of Hi...

Key Responsibilities: * Assist customers with queries related to services, bookings, cancellations, refunds, and general inquiries. * Handle customer complaints and provide timely resolutions. * Process customer requests via calls, chat and email. * Ensure adherence to quality standards and policies. * Work efficiently in a fast-paced, customer-centric environment. Educational & Experience Requirements: * Bachelor's Degree or Undergraduate dropouts. * Freshers or candidates with a minimum of 6 months in BPO. * Excellent written and spoken English. * Willingness to work in a 24/7 rotational shift environment (including night shifts).

-The Sales Representative is a leading driver of our customer interactions and sales performance. They are the face of our customer experience approach and build deep relationships that deliver value for customers and patients in order to drive sales growth in a compliant and ethical manner About the Role Major accountabilities Drive Competitive Sales Growth -Identify and prioritize high-potential customers through data analysis (HCPs and stakeholders) who influence prescription decisions -Drive sales performance through the skillful orchestration of positive customer experiences -Engage and Build Relationships -Engage in value-based conversations (in-person and virtually) to understand crit...

Job Title: Trainee Content Engineer Location: Baner, Pune, India (Work from office) Full time, Permanent. About Us Cyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+ countries. Cyncly transforms the way customisation products and spaces are imagined, designed, sold, managed and made. Our end-to-end software solutions connect professional designers, retailers and manufacturers to the worlds largest repository of product content. Today, our business spans across the Kitchen & Bath, Furniture, Window, Glass & Door, and Flooring industries with operations in North & South America, Europe, Asia Pacific and Africa. Cyncly brings over 30 years of experi...

Job Description (JD) Responsible for overseeing and optimizing daily salon operations across FashionTV India s premium salon network. Ensures service excellence, operational efficiency, and adherence to brand standards. Focuses on client satisfaction, staff coordination, and achieving business performance goals. Collaborates closely with marketing, training, and franchise teams to deliver an elevated fashion-lifestyle experience aligned with the FashionTV brand identity. Key Result Areas (KRA) Monitor and manage day-to-day operations across assigned salon(s), ensuring seamless workflow and premium client service. Ensure compliance with FashionTV India s brand standards in hygiene, grooming, ...

Software License fulfillment Assistant Manager Skill-License fulfillment,Software Entitlement,Salesforce Application,Asset Management,Team Handling Exp Exp-5 Yrs PKG Upto-11LPA Bangalore NP-Imm-30Days Karishma.imaginators@gmail.com Required Candidate profile Skill-License fulfillment, Software Entitlement, licensing, Salesforce Application, Asset Management, Customer Interaction, Team Handling Exp 2 Yrs On Paper Team Lead Mandatory

Software License fulfillment Assistant Manager Skill-License fulfillment,Software Entitlement,Salesforce Application,Asset Management,Team Handling Exp Exp-5 Yrs PKG Upto-11LPA Bangalore NP-Imm-30Days Ritika-8587970773 ritikab.imaginators@gmail.com Required Candidate profile Skill-License fulfillment, Software Entitlement, licensing, Salesforce Application, Asset Management, Customer Interaction, Team Handling Exp 2 Yrs On Paper Team Lead Mandatory

As a delivery driver, you will be responsible for timely deliveries, safe handling of packages, route optimization, customer interactions, and documentation. Qualifications required for this role include a valid driver's license and access to an appropriate vehicle, strong knowledge of local routes and navigation, as well as excellent time management skills. This job is full-time, permanent, and open to fresher candidates. Some benefits of this position include a flexible schedule. Please note that the work location will be in person. As a delivery driver, you will be responsible for timely deliveries, safe handling of packages, route optimization, customer interactions, and documentation. Q...

As a highly skilled CMM Application Engineer, you will be responsible for developing custom applications for Coordinate Measuring Machines (CMM) and metrology solutions. Your expertise in CMM programming and automation, along with hands-on experience in tools like PC-DMIS and PolyWorks, will be crucial in optimizing measurement processes and supporting clients to achieve precision and efficiency in their quality control operations. Key Responsibilities: - Build offline/online PC-DMIS programs from CAD (STEP/IGES), applying datum strategies, best-fit/iterative alignments, probe build/qualification, safe paths, and cycle-time optimization. - Execute FAI/PPAP/ISIR and produce clear reports, inc...

As a Corporate Relations Executive at AM-EX Insurance Brokers (India) Pvt. Ltd., you will play a key role in building and maintaining relationships with corporate clients. Your responsibilities will include: - Client Interaction & Relationship Building: Engage with clients to understand their insurance needs and build strong relationships. - Territory Engagement & Local Outreach: Identify potential clients in the Kozhikode and Kannur areas and engage with them to promote our services. - Supporting Marketing & Brand Visibility Initiatives: Assist in marketing activities to enhance the visibility of our brand in the market. - Business Support: Generate leads and follow up with potential client...

As a Customer Relationship Executive, you will play a vital role in managing customer interactions and maintaining long-term relationships to ensure a high level of satisfaction. Your responsibilities will include: - Serving as the primary point of contact for customers via calls, emails, or in-person meetings. - Understanding customer needs, responding promptly to queries, and ensuring timely issue resolution. - Building and maintaining positive relationships with existing and potential customers. - Following up with customers to ensure satisfaction and encourage repeat business. You will also be involved in sales and support coordination by: - Assisting the sales team in lead generation, c...

As an Associate/Analyst at HCLTech, your role will involve understanding the technical complexities of online advertising and helping customers succeed. You will be responsible for solving challenging issues, acting as a technical consultant and trusted advisor for Ads customers. Your key responsibilities will include: - Understanding digital advertising principles - Knowledge of ad campaign management and optimization - Understanding basic web editing principles - Analyzing account information & campaigns and explaining them clearly to clients - Ensuring smooth operational processes and timely completion of client requests You will need to have strong communication skills to explain and und...

As a candidate for the role of Engine Design Engineer with 6+ years of experience, your primary responsibility will be to contribute to design activities in the CAD domain, focusing on engine components and sub-systems. Your qualifications should include a Bachelor's degree in Mechanical or Automotive Engineering, along with 6-10 years of relevant experience. You are expected to possess technical knowledge in areas such as cost and value engineering, production technologies, and materials. Additionally, proficiency in CAD software such as CREO and familiarity with tools like Team Center and BoM system are required. Key Responsibilities: - Plan and estimate efforts for design activities, prov...

Pump Testing Pump Assembly & Manufacturing Supervise and coordinate the assembly of centrifugal pumps at the manufacturing plant.Team Leadership & Coordination Customer Interaction & Technical SupportPump Servicing (Minimal but Critical) Required Candidate profile experience in the pump manufacturing industry from API or Non-API pump backgrounds LIKE KBL (Kirloskar Brothers Ltd.)Kirloskar Ebara Pumps Ltd. (KEPL)Sulzer Pumps KSB Ltd. Wilo India PIRANGUT ,PUNE . Perks and benefits PERKS & BENEFITS AS PER MNC STANDARDS

Role Overview: We are looking for a proactive and customer-focused Social Media Executive to manage customer interactions across social media platforms. The ideal candidate will act as the voice of the brand, ensuring timely responses, empathetic communication, and effective resolution of customer queries or complaints received through social channels. Key Responsibilities: Monitor and respond to customer queries, complaints, and feedback across all social media platforms (Instagram, Facebook, X/Twitter, YouTube, LinkedIn, etc.) in real-time. Collaborate with internal teams (Customer Support, Logistics, Product, and Marketing) to ensure prompt and accurate resolution of customer issues. Esca...

As a Sales Lead at the company, your role involves prospecting and closing sales leads to drive revenue. Your responsibilities include developing, implementing, and evaluating the sales strategy, as well as supporting the learning and development of the sales team. Your strong management and coaching skills will be essential for the team's success. Key Responsibilities: - Support the learning and development of the sales team - Coordinate with sales representatives to generate and meet prospective leads - Track and report all sales activities - Develop and execute sales strategy through market analysis - Monitor the achievement of targets by team leads and their respective teams - Ensure tim...

Inquiry & Quotation Handling: Respond to customer inquiries via email, phone, or in-person. Understand client requirements and recommend appropriate products/services. Prepare and share quotations in a timely and accurate manner. Maintain quotation logs and follow up with potential clients. Customer Follow-Ups: Conduct regular follow-ups on shared quotations to close sales. Maintain records of communication with prospects and clients using CRM tools. Update clients on order status, lead times, and delivery schedules. Payment Coordination: Follow up with customers on pending and upcoming payments. Coordinate with accounts/finance team to track invoices and payment confirmations. Resolve any p...

As technical sales leader for the assigned products, drive and coordinate tactical activities to achieve sales targets in the region, working at customer sites on all aspects of assigned product and relevant applications (e.g. sales tools, demo/trial equipment, training, technical background & positioning, product presentation in offer stage) Actively use SFDC to manage and document leads and opportunities, all customer interactions and sales activities ensuring that all customer and opportunity information is up-to-date and accurately entered in the CRM system Analyze SFDC data for assigned products to identify trends, generate customer insights and track sales performance, complementing su...

Work closely with clients to understand their business objectives and customer interaction needs. Train AI chatbots using client-specific data, ensuring the models align with their desired outcomes. Conduct scenario-based testing of AI chatbots to ensure they handle various customer interactions effectively. Identify and report any inconsistencies or areas of improvement in chatbot responses. Offer training and support to clients on how to effectively use and maintain their AI chatbots. Provide ongoing assistance to ensure that the chatbot continues to meet evolving client needs.

RB OneSource Pvt. Ltd. is looking for Customer Service Professional to join our dynamic team and embark on a rewarding career journey Respond to customer inquiries and complaints in a prompt and professional manner, using phone, email, and live chat as needed Resolve customer issues, answering questions, and providing information to ensure a positive customer experience Document customer interactions and outcomes in a clear and concise manner Proactively identify and escalate issues to the appropriate department, as needed Collaborate with internal teams to provide the best possible customer experience Maintain a positive and professional demeanor at all times, even in difficult situations E...

Propshell is looking for Telecaller to join our dynamic team and embark on a rewarding career journey A telecaller is a customer service representative who contacts customers over the telephone A typical job description for a telecaller includes the following responsibilities:1 Make outbound calls to customers to promote products and services, or follow up on recent purchases 2 Respond to customer inquiries and provide information about products and services 3 Resolve customer complaints and provide appropriate solutions 4 Keep records of all customer interactions and transactions, updating customer information in a database as necessary 5 Meet and exceed sales and customer satisfaction targ...