E-commerce Sales Recovery Executive

Job Description

E-commerce Sales Recovery Executive Full Time | Remote/On-site | Narsinghpur (Madhya Pradesh) Apply for this job About us: OrganicBazar is on a mission to help every Indian household grow their own food. As we scale our operations, we re hiring a Sales Executive who will play a critical role in recovering abandoned carts and converting potential leads into successful orders. This is a high-impact, conversion-focused role perfect for someone with strong sales skills and a passion for customer interaction. Key Responsibilities Proactively follow up with customers who have abandoned their carts via WhatsApp, phone, and email Understand customer needs, resolve concerns, and guide them towards completing their purchase Build rapport and deliver a smooth, personalized sales experience to increase conversion rates Coordinate with customer support and logistics teams to ensure timely resolution of order issues Maintain accurate records of interactions, follow-ups, and conversions using CRM or tracking tools Share feedback with the marketing and product teams to improve user experience and retention Meet and exceed daily, weekly, and monthly sales targets through consistent performance Preferred Candidate Profile 1-3 years of experience in B2C sales, telecalling, or eCommerce cart recovery Excellent communication skills in Hindi and English (regional language knowledge is a plus) Strong persuasion, objection handling, and closing skills Prior experience in working with Shopify, WhatsApp Business, or CRM tools is preferred Self-motivated, result-oriented, and able to work independently Knowledge of gardening, home decor, or lifestyle products is a bonus Perks and Benefits Fixed salary with performance-based incentives Opportunity to work with one of India s fastest-growing gardening brands Flexible work culture and training support Growth opportunities within sales and customer success teams Employee discounts on OrganicBazar products