170 Customer Inquiries Jobs - Page 6

The role based in Palakkad (Vadakkanchery) requires you to identify and qualify potential business loan and gold loan borrowers within the assigned territory. As the Custodian of Loker Set 2Key, you will be responsible for processing loan applications accurately and efficiently, ensuring adherence to company policies and regulations. It is crucial to enter and maintain precise loan account data in our financial management system and process new loan applications in a timely manner. Additionally, you will be tasked with generating and managing loan notices and documents, as well as assisting with customer inquiries related to loan accounts. Your contribution to marketing efforts will involve ...

Experience: 1+ Yrs Location: Viman Nagar - Pune Office Time: 09.00 AM to 06.00 PM Roles & Responsibilities: Call new leads received through digital and non-digital advertisements and explain our products and services. Persuade potential customers to subscribe to our services. Answer customer calls professionally to take or cancel orders, or to gather details regarding inquiries or complaints. Maintain accurate records of customer interactions, including inquiries, complaints, comments, and the actions taken. Process orders, forms, and applications efficiently. Follow up with customers to ensure their issues have been resolved appropriately. Escalate unresolved complaints or special requests ...

Key Responsibilities: Respond promptly to customer inquiries via chat platforms Communicate effectively in English, Hindi, and Malayalam, both written and spoken Resolve customer issues with professionalism and accuracy Maintain records of customer interactions and transactions Coordinate with internal teams to ensure prompt resolution of issues Provide accurate, valid, and complete information using the right tools and processes Requirements: Fluent in English, Hindi, and Malayalam (verbal and written) Strong command of written English is a must Good typing speed and computer literacy Customer-oriented attitude with problem-solving skills Education- 12 pass/ Graduate

We are seeking a highly articulate and customer-focused International Customer Support Associate (Voice) to join KVC Consultants Ltd. In this role, you will be responsible for providing exceptional support and service to our international customers over the phone, resolving their inquiries, and ensuring a positive and professional experience. Roles and Responsibilities: Handle inbound and outbound calls from international customers in a professional and courteous manner. Actively listen to customer inquiries, understand their needs, and provide accurate and comprehensive solutions. Troubleshoot and resolve customer issues efficiently, escalating complex cases to the appropriate department wh...

We are seeking dedicated individuals for the Blended Support role at KVC Consultants Ltd. This position involves providing comprehensive customer and technical support through various channels. If you're a fresh graduate or undergraduate with excellent communication skills, available for 24x7 shifts, and ready to join immediately, we encourage you to apply. Roles and Responsibilities: Responding to customer inquiries: Answer questions about products or services, provide information, and offer guidance via phone, email, or chat. Resolving customer issues: Troubleshoot problems, address complaints, and find effective solutions to customer concerns. Providing support: Help customers navigate pr...

The Customer Operation Executive plays a crucial role in ensuring seamless operations and exceptional customer service. Your responsibilities include managing customer inquiries and issues through various channels, collaborating with cross-functional teams to resolve customer issues, developing and implementing customer service policies, analyzing customer feedback for improvements, monitoring customer satisfaction levels, tracking key performance metrics, identifying process improvements, training new representatives, participating in recruitment, ensuring compliance, and implementing necessary changes to enhance the overall customer experience. To qualify for this role, you need a Bachelor...

Handling Customer Inquiries: Answering questions, providing information, and offering solutions to customer problems. Resolving Complaints: Listening attentively to customer concerns, empathizing with their issues, and taking appropriate action to resolve them. Providing Product/Service Knowledge: Guiding customers on how to use products or services effectively. Maintaining Records: Keeping detailed records of customer interactions, including inquiries, resolutions, and follow-up actions. Collaborating with Other Teams: Working with technical support, sales, and other departments to ensure efficient problem resolution. Ensuring Customer Satisfaction: Focusing on providing a positive and pers...

If you are looking for a challenge and a real business opportunity, you are at the right place. We have an ambitious and successful growing organization which is constantly looking for new people to work with us. You will enjoy numerous opportunities for professional development, as well as competitive compensation and excellent benefits, whether you're a seasoned professional or recent graduate. If that sounds great, you can fill up the form and send it to us. We will reply if we find your details suitable. If you have any queries, please contact our HR Manager Mr. Somanath. K. Nair at Contact No. 8943036622 or email us at hr@arconhomebuilders.com. Manager/ Executive - Customer Care Job Cod...

The Real Estate Telecaller position at Indus Capital & Estate in Delhi, India is a full-time on-site role. As a Real Estate Telecaller, your main responsibilities will include making outbound calls to potential clients, responding to incoming inquiries, scheduling appointments with interested buyers and sellers, providing property information, and managing a client database. Additionally, you will be expected to follow up with clients, comprehend their needs, and present appropriate property solutions. To excel in this role, you should possess excellent verbal communication and interpersonal skills. You must be adept at handling phone conversations and addressing customer queries effectively...

Responsibilities: Contact potential customers via telephone to introduce our products/services. Explain the features and benefits of our offerings to potential customers. Follow up on leads generated through various channels. Handle customer inquiries and provide relevant information. Maintain accurate records of customer interactions and transactions. Meet daily, weekly, and monthly sales targets. Build and maintain a positive relationship with customers. Collaborate with the sales team to identify opportunities for upselling or cross-selling. Stay updated on product/service knowledge and industry trends. Provide feedback to the management regarding customer concerns and market trends. Requ...

Join our growing team at Yaamis Dental Supplies, a reputable provider of quality dental products and equipment. We are currently seeking a dynamic and enthusiastic Indoor Sales Executive to manage walk-in and inbound customer inquiries, establish strong client relationships, and drive sales directly from our office/showroom. This is a full-time position with the following details: **Benefits:** - Cell phone reimbursement **Compensation Package:** - Performance bonus - Quarterly bonus **Schedule:** - Day shift - Monday to Friday - Morning shift **Work Location:** In person **Application Deadline:** 18/10/2024 If you are a motivated individual with a passion for sales and customer service, thi...

Are you passionate about e-commerce and social media Join Super Lily Clothings as an e-commerce & social media specialist intern and get hands-on experience in a fast-paced environment! As an intern at Super Lily Clothings, you will have the opportunity to create engaging content for social media platforms to increase brand awareness and drive traffic to the website. You will also assist in the development and implementation of social media marketing strategies to reach target audiences. Monitoring and analyzing social media performance metrics will be part of your responsibilities to identify areas for improvement and growth. Collaboration with the marketing team will be essential to coordi...

We are seeking dynamic and customer-focused Customer Service Representatives to join our Inbound Service Team for an International Voice Process. As a Customer Service Representative, you will handle inbound and outbound calls from international customers, providing accurate and timely resolutions while ensuring customer satisfaction through effective communication and problem-solving skills. You will address customer inquiries, complaints, and service requests professionally and courteously, assisting with product information, billing issues, account updates, and troubleshooting. It is crucial to maintain detailed records of customer interactions in the CRM system and adhere to company poli...

The Spare Parts Executive position is a full-time on-site role based in Delhi, India. As a Spare Parts Executive, you will be responsible for the procurement and inventory management of spare parts. Your duties will include maintaining accurate records, handling customer inquiries and orders, coordinating with suppliers for timely delivery, monitoring stock levels, and ensuring that the parts meet quality standards. To excel in this role, you should have experience in procurement and inventory management, possess strong organizational skills with attention to detail, demonstrate excellent communication and customer service skills, be proficient in using inventory management software, and hav...

The Senior Customer Success Manager plays a crucial role in the success of Contlo, a pioneering AI marketing platform dedicated to empowering modern businesses through generative AI technology. As a customer-centric individual with a passion for AI, your primary responsibility will involve ensuring the seamless onboarding and retention of customers, particularly in the D2C and Ecommerce sectors. Your responsibilities will include guiding new customers through the onboarding process, conducting training sessions to maximize platform utilization, and developing a deep understanding of customers" objectives and challenges. Serving as the main point of contact for customer inquiries and concerns...

We are seeking a dynamic and customer-focused B 2 B South Sales Head to join our premium Diamond and Gold jewelers Manufacturing team. The ideal candidate will have a passion for Diamond jewellery and gemstones, excellent Multi Lingual communication Required Candidate profile Minimum 10-15 years of retail sales experience, preferably in jewellery, luxury, or fashion retail. Knowledge of gemstones, gold purity, diamond grading, and hallmarking is a strong advantage.

Responsible of meeting the objectives assigned. To receive enquires from the PAN India sales team and understand the customers requirements thoroughly. Gather required data for quote preparation. Build and maintain pricing measurements for decision making processes. Refer to the GET and undercarriage pricing list/ask seniors for permitted costs, then prepare a sales quotation in response to the enquiry after confirming the stock availability on SAP Share the sales quotation with the concerned salesperson Follow up with the sales team on open and closed opportunities Prepare a dispatch note and billing form after the order is placed and share them with the billing department. To maintain and ...

As a Voice Process Associate in the pharmaceutical industry, you will be responsible for handling customer inquiries, complaints, and requests through various channels such as emails, calls, and messages. Your role will also involve processing transactions and authorizations efficiently. Key Skills required for this role include: - Ability to respond to customer inquiries promptly and professionally. - Handling customer complaints with empathy and finding suitable resolutions. - Processing transactions accurately and ensuring proper authorization procedures are followed. This is a full-time, permanent position in the Outsourcing/Offshoring sector. As a Voice Process Associate, you will play ...

Key Responsibilities: Work with more complex customers to process payments. Prepare statements of accounts for customers. Answer basic and complex customer inquiries. Prepare analysis of accounts. Conduct root cause analysis of late payments and suggest process improvements. Prepare month-end reporting. Participate in and/or lead projects related to Accounts Receivable improvement. Perform other duties as assigned. Perform processing of inventory-related journals. Ensure production and publishing of inventory-related system reports. Create and maintain costing for new parts. Perform calculation of standard rates and update the system where required. Support and complete inventory-related rec...

Assist the sales team with managing customer inquiries, preparing quotations, and following up on leads and orders. Order Processing Maintain and update customer databases, track sales records, and ensure accurate Sales Documentation

Job Title: Sales Support Executive Company: Minimac Systems Pvt Ltd Location: Viman Nagar, Pune (Work from Office) Department: Marketing Salary: Best in Industry Reports to: Department Head Key Responsibilities: Follow-up Calls & Mails. Respond to customer inquiries and provide product/service information. Coordinate with internal teams. Maintain sales records and generate reports. Follow up on leads, quotations. Support the sales team with scheduling, documentation, and presentations. About Minimac Systems Pvt Ltd Minimac was incorporated in 2012 and is recognized by DPIIT, Ministry of Commerce & Industry (GOI). We offer the best-In-class, versatile, application-compatible, cost-efficient e...

Job Title: Sales Support Executive Company: Minimac Systems Pvt Ltd Location: Viman Nagar, Pune (Work from Office) Department: Marketing Salary: Best in Industry Reports to: Department Head Key Responsibilities: Follow-up Calls & Mails. Respond to customer inquiries and provide product/service information. Coordinate with internal teams. Maintain sales records and generate reports. Follow up on leads, quotations. Support the sales team with scheduling, documentation, and presentations. About Minimac Systems Pvt Ltd Minimac was incorporated in 2012 and is recognized by DPIIT, Ministry of Commerce & Industry (GOI). We offer the best-In-class, versatile, application-compatible, cost-efficient e...

Handle inbound and outbound calls in an international voice process, addressing customer inquiries, issues, and requests promptly and professionally. Utilize your customer handling expertise to provide personalized and satisfactory solutions Required Candidate profile Minimum 1 year of experience in a customer care or voice process role, preferably in an international setting Graduate qualification in any field Excellent communication skills both verbal and written

In this role, you will: Review credit information of loans for companies and industries Respond to customer inquiries, generate status reports for management or bankers and contact available sources of information Perform moderately complex credit investigations on companies and industries Receive direction from Commercial Banking Portfolio Management supervisor and escalate noncompliant issues Ensure credit files are current Interact with the immediate team and Commercial Banking Portfolio Management functional area to review process of companies for providing credits Required Qualifications: 2+ years of financial analysis experience, or equivalent demonstrated through one or a combination ...

We are looking for a highly skilled and experienced Legal Receivable Officer to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-5 years of experience in the BFSI industry, preferably with a background in Assets, Inclusive Banking, SBL, Mortgages, or Legal Receivables. Roles and Responsibility Manage and oversee legal receivables, ensuring timely recovery of outstanding amounts. Develop and implement effective strategies to minimize legal receivables and improve cash flow. Collaborate with cross-functional teams to resolve customer disputes and issues related to legal receivables. Analyze and report on legal receivables performance metrics, providing insights for ...