Posted:2 days ago|
Platform:
Work from Office
Full Time
Handling Customer Inquiries: Answering questions, providing information, and offering solutions to customer problems.
Resolving Complaints: Listening attentively to customer concerns, empathizing with their issues, and taking appropriate action to resolve them. Providing Product/Service Knowledge: Guiding customers on how to use products or services effectively. Maintaining Records: Keeping detailed records of customer interactions, including inquiries, resolutions, and follow-up actions. Collaborating with Other Teams: Working with technical support, sales, and other departments to ensure efficient problem resolution. Ensuring Customer Satisfaction: Focusing on providing a positive and personalized customer experience. Adhering to Company Standards: Following established communication procedures, guidelines, and policie
Education- 10+2 and Above
Computer Proficiency, English Speaking
31 Parallel
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