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3.0 - 6.0 years
2 - 3 Lacs
shimla, panthaghati, kasumpti
Work from Office
Handling Customer Inquiries: Answering questions, providing information, and offering solutions to customer problems. Resolving Complaints: Listening attentively to customer concerns, empathizing with their issues, and taking appropriate action to resolve them. Providing Product/Service Knowledge: Guiding customers on how to use products or services effectively. Maintaining Records: Keeping detailed records of customer interactions, including inquiries, resolutions, and follow-up actions. Collaborating with Other Teams: Working with technical support, sales, and other departments to ensure efficient problem resolution. Ensuring Customer Satisfaction: Focusing on providing a positive and pers...
Posted 1 month ago
1.0 - 3.0 years
1 - 2 Lacs
shimla, panthaghati
Work from Office
Customer service: The ability to communicate and resolve issues with customers, such as flight delays, cancellations, and bad weather Problem-solving: The ability to handle complex situations and ensure a smooth client experience Communication and sales: The ability to listen and communicate effectively, and to overcome objections Time management: The ability to plan efficient itineraries and handle multiple clients and employees at once Interpersonal skills: The ability to interact and negotiate effectively Travel knowledge: A good understanding of domestic and international travel trends, and different tourism options Attention to detail: The ability to notice when an itinerary needs to be...
Posted 2 months ago
3.0 - 6.0 years
2 - 3 Lacs
Shimla, Panthaghati, Kasumpti
Work from Office
Handling Customer Inquiries: Answering questions, providing information, and offering solutions to customer problems. Resolving Complaints: Listening attentively to customer concerns, empathizing with their issues, and taking appropriate action to resolve them. Providing Product/Service Knowledge: Guiding customers on how to use products or services effectively. Maintaining Records: Keeping detailed records of customer interactions, including inquiries, resolutions, and follow-up actions. Collaborating with Other Teams: Working with technical support, sales, and other departments to ensure efficient problem resolution. Ensuring Customer Satisfaction: Focusing on providing a positive and pers...
Posted 3 months ago
1.0 - 3.0 years
1 - 2 Lacs
Shimla, Panthaghati
Work from Office
Customer service: The ability to communicate and resolve issues with customers, such as flight delays, cancellations, and bad weather Problem-solving: The ability to handle complex situations and ensure a smooth client experience Communication and sales: The ability to listen and communicate effectively, and to overcome objections Time management: The ability to plan efficient itineraries and handle multiple clients and employees at once Interpersonal skills: The ability to interact and negotiate effectively Travel knowledge: A good understanding of domestic and international travel trends, and different tourism options Attention to detail: The ability to notice when an itinerary needs to be...
Posted 5 months ago
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