170 Customer Inquiries Jobs - Page 3

You will be joining ActivityKidz, a platform connecting parents with activity providers to offer enriching experiences for kids. As an Operations and Customer Support Associate, your role will involve handling Shopify backend operations, maintaining product listings, and providing exceptional customer support through chat. This position is perfect for someone who enjoys a dynamic environment and is eager to grow within a fast-paced e-commerce business. - **Operations (Shopify Backend)**: - Manage and update product listings, descriptions, images, pricing, and metadata. - Organize products into collections for seamless categorization. - Update banners, announcements, and promotions regularly....

As a Sales Coordinator, your role involves handling order processing, addressing customer inquiries, and maintaining sales records to contribute to the overall success of the textile sales operation. You will be responsible for supporting the sales team by managing administrative tasks, coordinating with various departments, and ensuring smooth sales processes. Your key responsibilities include responding to customer inquiries, resolving complaints, and providing after-sales support. Additionally, you will be required to maintain accurate and organized sales records, customer databases, and CRM systems. Qualifications Required: - Experience: 1+ year in any industry - Qualification: Any Degre...

Orange Mantra is looking for Associate Telecalling to join our dynamic team and embark on a rewarding career journey A telecaller is a customer service representative who contacts customers over the telephone A typical job description for a telecaller includes the following responsibilities: Make outbound calls to customers to promote products and services, or follow up on recent purchases Respond to customer inquiries and provide information about products and services Resolve customer complaints and provide appropriate solutions Keep records of all customer interactions and transactions, updating customer information in a database as necessary Meet and exceed sales and customer satisfactio...

As an intern at NUVR, your day-to-day responsibilities will involve: - Helping in creating and updating product listings, including titles, images, pricing, and keywords. - Assisting in running promotions, preparing marketing assets, and supporting inventory monitoring by tracking stock, flagging shortages, and coordinating with teams. - Analyzing simple sales reports using Excel and sharing insights with the team. - Monitoring customer reviews and assisting with basic customer inquiries. NUVR is India's first full-stack and tech-enabled e-commerce growth accelerator that aims to help companies grow faster, protect their brand, and sell globally on e-commerce marketplaces, D2C, and other dig...

As a dynamic and motivated Telesales Cum Office Coordinator at SD Web Solutions, you will play a crucial role in the company's operations. Your responsibilities will include: - Making outbound calls to potential customers and leads - Handling customer inquiries through various communication channels - Coordinating day-to-day office tasks - Maintaining records, schedules, and team coordination activities - Supporting sales and marketing teams in campaign follow-ups - Acting as a liaison between departments to ensure smooth office operations The ideal candidate for this position should have: - A minimum of 1 year of experience in telesales or office coordination - Any graduate can apply - Exce...

Handling calls, coordination with customer and technical team, Leading demo sessionsetc. Responsibilities: Serve as the first point of contact for customer inquiries received via phone, email, and other communication channels. Professionally and efficiently handle customer calls, addressing their questions, concerns, and requests. Act as a liaison between customers and the technical support team to ensure timely and effective resolution of technical issues. Gather detailed information about customer issues and clearly communicate them to the technical team. Follow up with both customers and the technical team to track progress and ensure satisfactory resolution. Coordinate with customers to ...

Key Responsibilities: Respond promptly to customer inquiries via chat platforms Communicate effectively in English, Hindi, and Malayalam, both written and spoken Resolve customer issues with professionalism and accuracy Maintain records of customer interactions and transactions Coordinate with internal teams to ensure prompt resolution of issues Provide accurate, valid, and complete information using the right tools and processes Requirements: Fluent in English, Hindi, and Malayalam (verbal and written) Strong command of written English is a must Good typing speed and computer literacy Customer-oriented attitude with problem-solving skills Education- 12 pass/ Graduate

Responsible of meeting the objectives assigned. To receive enquires from the PAN India sales team and understand the customers requirements thoroughly. Gather required data for quote preparation. Build and maintain pricing measurements for decision making processes. Refer to the GET and undercarriage pricing list/ask seniors for permitted costs, then prepare a sales quotation in response to the enquiry after confirming the stock availability on SAP Share the sales quotation with the concerned salesperson Follow up with the sales team on open and closed opportunities Prepare a dispatch note and billing form after the order is placed and share them with the billing department. To maintain and ...

Handling Customer Inquiries: Answering questions, providing information, and offering solutions to customer problems. Resolving Complaints: Listening attentively to customer concerns, empathizing with their issues, and taking appropriate action to resolve them. Providing Product/Service Knowledge: Guiding customers on how to use products or services effectively. Maintaining Records: Keeping detailed records of customer interactions, including inquiries, resolutions, and follow-up actions. Collaborating with Other Teams: Working with technical support, sales, and other departments to ensure efficient problem resolution. Ensuring Customer Satisfaction: Focusing on providing a positive and pers...

**Job Description:** Are you passionate about e-commerce and social media Join Super Lily Clothings as an e-commerce & social media specialist intern and get hands-on experience in a fast-paced environment! **Role Overview:** As an intern at Super Lily Clothings, you will have the opportunity to create engaging content for social media platforms to increase brand awareness and drive traffic to the website. You will assist in the development and implementation of social media marketing strategies to reach target audiences. Monitoring and analyzing social media performance metrics will be part of your responsibilities to identify areas for improvement and growth. **Key Responsibilities:** - Cr...

Role Overview: You will be responsible for maintaining an updated knowledge of the organization's products, services, and customer service policies. You will respond promptly and professionally to incoming customer inquiries in person, by telephone, or by email. It will be your duty to document customer interactions when necessary, compiling documents and forwarding information to interested parties. Additionally, you will explain simply and clearly in response to customer questions, check for customer understanding and acceptance, and recommend new products or services by identifying relevant features and benefits. Key Responsibilities: - Maintain an updated knowledge of the organization's ...

As a Sales Support Executive, your role will involve assisting the sales team in managing holiday package sales and travel arrangements to ensure customer satisfaction and contribute to sales closure. Your responsibilities will include: - Assisting the sales team with handling customer inquiries regarding domestic and international holiday packages. - Preparing and sharing customized itineraries, quotations, and proposals for clients. - Coordinating with suppliers such as hotels, airlines, transport providers, and DMCs to secure the best rates and availability. - Supporting in booking flights, hotels, transfers, and activities based on client requirements. - Maintaining timely and profession...

As a Sales Support Associate, you will play a crucial role in supporting our sales team to achieve success. Your primary responsibilities will include scheduling and preparing the sales team for important meetings and trade shows, as well as ensuring exceptional customer service by acting as a liaison between the sales team and the customers. Key Responsibilities: - Assist in creating sales materials to facilitate sales preparation and success - Coordinate scheduling with clients and sales team members - Take the lead in client correspondence - Manage shipping and delivery processes - Address customer inquiries and resolve issues promptly Qualifications: - Bachelor's Degree or equivalent exp...

Are you passionate about content creation and social media marketing Do you have a creative flair and a knack for engaging online audiences Look no further! Fly Media Technology is seeking a dynamic Content and Social Media Marketing intern to join our team. As an intern, you will have the opportunity to work closely with our marketing team to develop and execute innovative campaigns that drive brand awareness and engagement. This hands-on role will allow you to gain valuable experience in the fast-paced world of digital marketing. Selected Intern's Day-to-day Responsibilities Include creating engaging and relevant content for our social media platforms, developing and implementing social me...

The role of Back Office cum Marketing requires 0-2 years of experience and offers a salary range of 15k - 25k. As a Back Office cum Marketing professional, your key responsibilities will include back office duties and basic marketing support. In terms of back office duties, you will be responsible for managing incoming calls, emails, and customer inquiries. It will also be part of your role to maintain organized digital/physical records and update databases such as CRM. Additionally, you will coordinate with various departments and handle routine administrative tasks like scheduling and ordering supplies. Your assistance will be required in documentation, invoicing, and follow-up communicati...

Booking Hotels/Cars etc. | Handling customer inquiries, resolving issues related to ticketing or reservations

You are an E-Commerce Fulfillment Specialist at Amadora Ice Cream responsible for managing and streamlining order processing, packaging, and dispatch operations for online sales. Your attention to detail and ability to thrive in a fast-paced environment are crucial for success in this role. Your key responsibilities include efficiently processing and fulfilling online orders on platforms like Shopify, Swiggy, Zomato, and Instamart. You will be responsible for ensuring accurate packaging and timely dispatch to uphold product quality. Additionally, you will coordinate with delivery partners to ensure smooth logistics and resolve any issues that may arise. Monitoring inventory levels, handling ...

As an SAP C4C Service Analyst, you will play a crucial role in the implementation, maintenance, and support of the SAP C4C application within our organization. Your main responsibility will involve analyzing business requirements, configuring the SAP C4C application, and ensuring the seamless operation of Customer Service processes. You will act as a subject matter expert in the SAP C4C application, utilizing hands-on experience in various areas such as business partner, material master, RMA, customer inquiries, interactions, and requests. Your role will also involve analyzing and resolving support and enhancement requests, providing level two support on procurement-related applications, and...

You will be responsible for addressing customer inquiries, troubles, and feedback in order to enhance the customer experience and maintain a positive relationship between the customer and the business. Your role is crucial for companies that aim to retain customers and build long-term loyalty. This is a full-time, permanent position with day shift and morning shift schedules. Additionally, there is a performance bonus included. The work location for this role is in person. If you are interested in this opportunity, please reach out to the employer at +91 9354364619.,

Job Title: Inside Sales Executive / Telesales Executive - Make outbound calls to prospective clients and introduce our services. - Effectively promote services to generate interest and convert leads into opportunities. - Meet or exceed daily and monthly sales targets. - Address customer inquiries promptly and resolve any issues or concerns. - Identify and qualify leads for business growth and expansion. - Foster and maintain strong, long-term client relationships. Requirements: Degree: Any Experience: Freshers or 1+ years of experience in sales, telesales, telecalling, or a related field. - Strong communication skills and ability to engage effectively with clients. - Goal-oriented with a foc...

Responding to customer inquiries and resolving technical issues via phone, email, or chat Conducting diagnostic tests to identify the root cause of customer issuesProviding technical guidance to customers and walking them through solutions to resolve their problems Collaborating with development teams to escalate and resolve complex technical issues Maintaining accurate records of customer interactions and issue resolutions in a CRM system Participating in the development and delivery of customer training and support materials Communicating with customers and internal stakeholders to provide status updates on issue resolution Strong technical background and understanding of hardware and soft...

• coordinates sales activities, manages customer relationships. • processes orders while ensuring timely and safe delivery, • managing customer inquiries and resolving issues, • liaising with logistics to maintain product quality during transport, Required Candidate profile Graduate Excellent with Computers (specially Excel) 1-4yrs exp. in Perishable food items Must . Location - Faridabad (Prefer nearby)

You will fully manage and optimize the Shopify store, including product listings, pricing, collections, and inventory. You will be responsible for implementing Shopify apps, troubleshooting issues, and enhancing the user experience. Your role involves developing and executing sales strategies, SEO, Google & Meta Ads to increase global traffic. You will oversee order processing, logistics coordination, and handle customer inquiries. Additionally, you will work on email marketing, remarketing campaigns, and integrate social media platforms. Analysis of sales data, customer behavior, and competitor insights will be essential for performance improvement. Collaboration with the marketing & design...

Cloudbird Digital Private Limited is a global edtech company operating in 12+ countries. Specializing in content creation for leading edtech companies, serving over 17 educational technology firms, and impacting over 1 million students. The company focuses on integrating innovative learning approaches with K-12 and university education using advanced technology. This internship role for pre-sales at CloudBird Digital, located in Noida, involves day-to-day activities related to sales support and customer inquiries. As a pre-sales intern, you will conduct cold calling to generate leads, engage with potential customers to understand their needs, and introduce products/services. Collaboration wi...

As an Assistant in this role, you will play a key part in the sales process by assisting in identifying potential clients and generating leads through market research and networking. You will collaborate closely with the sales team to develop customized sales pitches and presentations for client meetings. Additionally, you will be responsible for managing client relationships, addressing customer inquiries, and concerns, ensuring a high level of customer satisfaction. Your role will involve utilizing MS-Excel to track sales data, analyze performance metrics, and prepare reports for management review. You will also contribute to the development of sales strategies and campaigns to achieve and...