109 Customer Inquiries Jobs - Page 3

We are hiring for a Customer Service Executive to join our team in an International Voice Process . This role is open to both freshers and experienced professionals who possess excellent communication skills. We are looking for individuals who can provide exceptional customer support in a dynamic, international environment. Roles & Responsibilities Handle inbound and outbound calls for an international process. Provide excellent customer service and support. Effectively resolve customer inquiries and issues in a professional manner. Collaborate with the team to achieve service quality standards. Required Candidate Profile Qualification: B.Com graduates are eligible as freshers. Any graduate with more than 1 year of experience can apply. Experience: Freshers with excellent communication skills are welcome. Minimum of 0-2 years of experience in an International Voice Process . Skills: Excellent communication skills are mandatory for this role. Additional Information Salary: Up to ?5 LPA . Working Schedule: 5 days working . Transport: Cabs/Shuttle services are available. Joining: We are looking for immediate joiners . How to Apply To apply, please contact Akanksha at 9220771924 .

We have an urgent opening for an Education/Academic Counsellor . This role is ideal for a proactive professional who is passionate about guiding students toward their academic goals. The primary responsibility will be to provide counselling to interested candidates through outbound calls. Roles & Responsibilities Conduct outbound calls to interested candidates to provide academic counselling. Guide students on educational programs and opportunities. Address inquiries and assist candidates with the application process. Required Candidate Profile Qualification: Any Graduate. Experience: Experience in counselling or a similar role is preferred. Location: The job is based in Baner & Aalandi . Salary: ?20,000 to ?40,000 CTC. Perks and Benefits Performance Bonus Excellent growth opportunities . How to Apply To schedule your interview, please send your CV via WhatsApp to HR Sayali at 9158043197 .

We are seeking a motivated Customer Service Representative to join the call center team for Domino's Pizza. This role involves handling customer queries and providing excellent service through voice interactions. Roles and Responsibilities Respond to customer inquiries and service requests related to Domino's Pizza orders and services via phone. Provide accurate and helpful information, resolving issues and complaints effectively and professionally. Ensure a positive customer experience by maintaining a friendly and empathetic demeanor. Document all customer interactions and resolutions accurately in the system. Adhere to call center scripts and guidelines while also being flexible to address unique customer needs. Skills Required Excellent verbal communication skills. A strong customer-centric approach with a polite and helpful attitude. The ability to listen actively and understand customer needs. Problem-solving skills to efficiently resolve customer issues. The ability to work in a fast-paced call center environment. Basic computer navigation and typing skills. Prior experience in a call center or customer service role is a plus.

Telecalling (Telemarketing) Representative: A Telecaller is responsible for making phone calls to potential or existing customers to promote products or services, gather feedback, or offer assistance. They aim to achieve sales goals, handle customer inquiries, and maintain positive customer relationships.

Responsible for lead generation, sales support, customer service, order processing, documentation, tele calling, and coordination with cross-functional teams. Maintain data accuracy, conduct market research, and generate sales reports Required Candidate profile Work Environment: Standard office environment with occasional need to visit clients or attend trade shows.

As a Telesales Executive at Jains, you will play a crucial role in our sales team by engaging with customers over the phone. Your primary responsibilities will include cross-selling or up-selling our products to customers, handling incoming telephone calls, addressing customer inquiries effectively, and ensuring accurate documentation of all call interactions. At Jains, we prioritize the well-being and growth of our employees. By joining our team, you will have the opportunity to shape your career path, explore innovative career tracks, and participate in job rotations that can further enhance your skills and expertise. Our skills training programs are designed to help you stay current with the evolving workplace trends, while our compensation and benefits packages, including holidays, are aimed at investing in your future and overall well-being. We believe in fostering a culture of continuous learning and professional development. Through various educational and training opportunities, you will have the chance to learn and grow, enabling you to reach your full potential. Working at Jains not only offers you a platform for continuous growth but also exposes you to the latest technologies and allows you to collaborate with industry experts, creating a stimulating work environment. Joining Jains means embarking on a lifelong journey filled with opportunities for personal and professional advancement. Our commitment to continuous innovation, fair play, and a positive work culture makes Jains an exciting and rewarding place to build your career. If you are looking for a challenging yet fulfilling role that allows you to work alongside talented individuals and contribute to the success of a dynamic organization, Jains is the place to be.,

As a Customer Support Specialist at Astrotalk, you will be an integral part of the team, contributing to the achievement of the company's objectives and facilitating growth through the implementation of strategic initiatives. Your main duties will involve addressing customer inquiries across various communication channels such as phone, email, chat, and social media in a timely and effective manner. Your goal will be to ensure customer satisfaction by providing detailed information about products and services, handling interactions in a positive and professional manner, and collecting feedback to enhance the quality of services offered. With an experience range of 1-3 years, you will play a crucial role in maintaining high levels of customer satisfaction by addressing their needs promptly and efficiently. In case of complex issues, you will be required to escalate them to higher-level support or specialized departments for resolution. Your ability to document interactions accurately will also be essential in ensuring smooth operations and effective communication within the team. This is a full-time, permanent position with a requirement to work 6 days a week on rotational shifts. The benefits of this role include food provision, health insurance coverage, paid sick time, and access to the Provident Fund scheme. The work location is onsite, where you will be actively engaging with customers to deliver exceptional service and support.,

Job description Responding to Customer Inquiries: Addressing customer inquiries, questions, and complaints through various communication channels such as phone, email, chat, or social media. Providing Technical Support: Assisting customers with technical issues, troubleshooting product or service problems, and guiding them through solutions. Resolving Customer Complaints: Investigating and resolving customer complaints or issues in a timely and professional manner to ensure customer satisfaction and retention. Product Knowledge: Maintaining a deep understanding of the company s products or services to provide accurate information to customers and offer appropriate solutions. Escalating Issues: Escalating complex or unresolved issues to higher-level support or management for further assistance or resolution. Maintaining Professionalism: Upholding a professional and positive attitude in all interactions with customers, maintaining empathy and patience, even in challenging situations. Adhering to Policies and Procedures: Following company policies, procedures, and guidelines while interacting with customers and handling their requests or issues. Continuous Learning: Keeping up-to-date with product knowledge, industry trends, and customer service best practices to enhance skills and improve service delivery. Meeting Performance Metrics: Achieving performance targets such as response times, resolution rates, customer satisfaction scores, and quality assurance standards set by the organization.

Job description Role & Responsibilities: Respond to customer inquiries via calls promptly and professionally Resolve customer issues and queries efficiently, ensuring customer satisfaction Be flexible working in rotational night shifts Preferred Candidate Profile Excellent verbal and written communication skills Proven experience in international customer support preferred Ability to handle customer complaints with empathy and professionalism Strong problem-solving skills and attention to detail Note: BE, B-Tech, BSC, or PG Freshers are not eligible to apply

Job Description As a Technical Sales Intern at Enertron Technologies Private Limited, located in Ahmedabad, Gujarat, India, you will play a crucial role in supporting the technical sales team and maintaining customer relationships. Your primary responsibilities will include assisting in the sales process, preparing sales proposals, and responding to customer inquiries. Additionally, you will provide technical support to clients and engage in customer service activities to ensure customer satisfaction. To excel in this role, you must possess excellent communication and customer service skills. You should be able to work effectively in a team environment and have the ability to learn quickly and adapt to new technologies. While a Bachelor's degree in Engineering, Business, or a related field is preferred, it is not a strict requirement. Conversational fluency in both Hindi and English languages is essential for this position. This is a full-time on-site role with an internship duration of 6 months. During the internship, you will receive a decent salary, and upon satisfactory performance, the internship will be converted into a permanent job opportunity. As an applicant, you are preferred to be a fresher and not presently employed elsewhere. Join our team at Enertron Technologies Private Limited and be a part of our commitment to delivering high-quality products and exceptional customer service.,

Key Responsibilities: Handle customer inquiries, complaints, and support calls professionally Follow company guidelines and scripts for communication Resolve issues efficiently and escalate when needed Maintain accurate records and meet performance metrics (AHT, CSAT) Work in US time zone night shifts Requirements: Excellent spoken English with a clear US/neutral accent Strong communication and interpersonal skills Ability to work night shifts (US time zone) Basic computer skills Graduates or undergraduates eligible

As an Assistant in this role, you will be supporting the salesperson in USA by handling various administrative tasks. This includes managing customer inquiries, processing orders, providing data and reports, and supporting the sales process to ensure customer satisfaction. This is a Full-time position with a Day shift schedule. The ability to communicate effectively in English is preferred for this role. The work location will be in person, allowing you to collaborate closely with the sales team and contribute to the success of the sales operations.,

The Customer Relations Manager role is a full-time position located in Neyyattinkara, Parassala, Trivandrum. As the Customer Relations Manager, you will be in charge of managing customer interactions, handling customer inquiries and complaints, and attracting new business opportunities. Your daily responsibilities will involve supervising customer service operations and actively participating in business development projects. To excel in this role, you should possess a degree from any recognized institution. Your educational background will equip you with the necessary skills and knowledge to effectively carry out the responsibilities of a Customer Relations Manager. Join us in this exciting opportunity to make a positive impact on our customers and contribute to our business growth.,

The Back Office Executive position at our company requires a dynamic and detail-oriented individual to provide vital support to our sales operations. Your primary responsibility will involve ensuring smooth coordination among the sales teams, clients, and various internal departments. This role is crucial in managing customer inquiries, creating quotations, tracking orders, and maintaining accurate data in our CRM system. Your key responsibilities will include coordinating with field sales teams to process customer requests efficiently. You will be handling a variety of communication channels, such as calls, emails, and other back-office tasks. Additionally, you will be responsible for preparing quotations, following up on leads, and maintaining detailed sales records. Supporting order tracking and coordinating logistics will also be part of your daily tasks. It is essential to keep the CRM databases up to date and accurate. Furthermore, you will be required to liaise effectively with vendors, clients, and internal teams to ensure timely delivery of products or services. Generating sales reports and assisting in the analysis of performance metrics will also be part of your regular duties. This full-time job opportunity is open to freshers as well. The benefits include health insurance and Provident Fund. Proficiency in English is preferred for this role, and the work location is in person. The expected start date for this position is 01/08/2025.,

The role based in Palakkad (Vadakkanchery) requires you to identify and qualify potential business loan and gold loan borrowers within the assigned territory. As the Custodian of Loker Set 2Key, you will be responsible for processing loan applications accurately and efficiently, ensuring adherence to company policies and regulations. It is crucial to enter and maintain precise loan account data in our financial management system and process new loan applications in a timely manner. Additionally, you will be tasked with generating and managing loan notices and documents, as well as assisting with customer inquiries related to loan accounts. Your contribution to marketing efforts will involve generating reports and preparing marketing materials. It is essential to maintain a clean and organized work environment. This is a Full-time position with benefits including health insurance and Provident Fund. The work schedule is during the Day shift, and the role requires in-person work at the specified location.,

Experience: 1+ Yrs Location: Viman Nagar - Pune Office Time: 09.00 AM to 06.00 PM Roles & Responsibilities: Call new leads received through digital and non-digital advertisements and explain our products and services. Persuade potential customers to subscribe to our services. Answer customer calls professionally to take or cancel orders, or to gather details regarding inquiries or complaints. Maintain accurate records of customer interactions, including inquiries, complaints, comments, and the actions taken. Process orders, forms, and applications efficiently. Follow up with customers to ensure their issues have been resolved appropriately. Escalate unresolved complaints or special requests to the appropriate department for further investigation. Share feedback and suggestions with management based on customer interactions to improve services. Inform the Reporting Manager about recurring or serious issues affecting the customer experience. Proactively suggest improvements to enhance overall customer satisfaction. Ensure all tasks and customer queries are resolved within the defined timelines.

Key Responsibilities: Respond promptly to customer inquiries via chat platforms Communicate effectively in English, Hindi, and Malayalam, both written and spoken Resolve customer issues with professionalism and accuracy Maintain records of customer interactions and transactions Coordinate with internal teams to ensure prompt resolution of issues Provide accurate, valid, and complete information using the right tools and processes Requirements: Fluent in English, Hindi, and Malayalam (verbal and written) Strong command of written English is a must Good typing speed and computer literacy Customer-oriented attitude with problem-solving skills Education- 12 pass/ Graduate

We are seeking a highly articulate and customer-focused International Customer Support Associate (Voice) to join KVC Consultants Ltd. In this role, you will be responsible for providing exceptional support and service to our international customers over the phone, resolving their inquiries, and ensuring a positive and professional experience. Roles and Responsibilities: Handle inbound and outbound calls from international customers in a professional and courteous manner. Actively listen to customer inquiries, understand their needs, and provide accurate and comprehensive solutions. Troubleshoot and resolve customer issues efficiently, escalating complex cases to the appropriate department when necessary. Maintain detailed and accurate records of all customer interactions and transactions in the system. Adhere to company policies, procedures, and quality standards to ensure consistent service delivery. Educate customers on products, services, and processes as required. Strive to achieve first-call resolution whenever possible, ensuring customer satisfaction. Skills Requirement: Excellent verbal communication skills in English , with a clear and neutral accent. Strong active listening skills and the ability to empathize with customer situations. Proven problem-solving abilities and a knack for providing effective solutions. Customer-focused mindset with a strong commitment to delivering exceptional service. Ability to work effectively in a fast-paced environment and manage call volumes. Strong interpersonal skills and a professional demeanor. Basic computer proficiency and ability to navigate customer service software. QUALIFICATION: Bachelor's degree or equivalent practical experience.

We are seeking dedicated individuals for the Blended Support role at KVC Consultants Ltd. This position involves providing comprehensive customer and technical support through various channels. If you're a fresh graduate or undergraduate with excellent communication skills, available for 24x7 shifts, and ready to join immediately, we encourage you to apply. Roles and Responsibilities: Responding to customer inquiries: Answer questions about products or services, provide information, and offer guidance via phone, email, or chat. Resolving customer issues: Troubleshoot problems, address complaints, and find effective solutions to customer concerns. Providing support: Help customers navigate product features, troubleshoot technical difficulties, and ensure they make the most of their experience. Managing customer interactions: Maintain a positive and professional attitude, actively listen to customer needs, and ensure their satisfaction. Recording and reporting: Document customer interactions, track issues, and provide feedback to improve customer service processes. Skills Requirement: Excellent communication skills, both verbal and written. Strong problem-solving abilities for customer and technical issues. Ability to provide support across various channels (phone, email, chat). Customer-focused mindset with a commitment to ensuring satisfaction. Ability to actively listen and empathize with customer needs. Detail-oriented for accurate documentation and reporting. Additional Requirements: Must not have any exams in the next 6 months. Willingness to work in 24x7 rotational shifts. 5 days working. Both-side cabs will be provided. Immediate joiners are preferred. QUALIFICATION: Graduate or Undergraduate Fresher.

The Customer Operation Executive plays a crucial role in ensuring seamless operations and exceptional customer service. Your responsibilities include managing customer inquiries and issues through various channels, collaborating with cross-functional teams to resolve customer issues, developing and implementing customer service policies, analyzing customer feedback for improvements, monitoring customer satisfaction levels, tracking key performance metrics, identifying process improvements, training new representatives, participating in recruitment, ensuring compliance, and implementing necessary changes to enhance the overall customer experience. To qualify for this role, you need a Bachelor's degree in business administration or a related field, proven experience in customer service or customer operations, excellent communication and interpersonal skills, strong problem-solving abilities, effective time management, demonstrated analytical skills, proficiency in CRM software, knowledge of industry best practices, leadership skills, accountability, attention to detail, flexibility, data analysis skills, proactive customer approach, ability to thrive in a fast-paced environment, and a certification in customer service management is a plus. Your skills should include customer service, CRM software, analytical skills, time management, attention to detail, training and onboarding, recruitment and selection, compliance, interpersonal skills, problem-solving, customer inquiries, customer satisfaction, operational efficiency, communication, team leadership, data analysis, process improvements, industry best practices, and a proactive approach.,

Handling Customer Inquiries: Answering questions, providing information, and offering solutions to customer problems. Resolving Complaints: Listening attentively to customer concerns, empathizing with their issues, and taking appropriate action to resolve them. Providing Product/Service Knowledge: Guiding customers on how to use products or services effectively. Maintaining Records: Keeping detailed records of customer interactions, including inquiries, resolutions, and follow-up actions. Collaborating with Other Teams: Working with technical support, sales, and other departments to ensure efficient problem resolution. Ensuring Customer Satisfaction: Focusing on providing a positive and personalized customer experience. Adhering to Company Standards: Following established communication procedures, guidelines, and policie Education- 10+2 and Above Computer Proficiency, English Speaking

If you are looking for a challenge and a real business opportunity, you are at the right place. We have an ambitious and successful growing organization which is constantly looking for new people to work with us. You will enjoy numerous opportunities for professional development, as well as competitive compensation and excellent benefits, whether you're a seasoned professional or recent graduate. If that sounds great, you can fill up the form and send it to us. We will reply if we find your details suitable. If you have any queries, please contact our HR Manager Mr. Somanath. K. Nair at Contact No. 8943036622 or email us at hr@arconhomebuilders.com. Manager/ Executive - Customer Care Job Code: AHFO12 Handle customer inquiries, resolve issues, follow up on leads, and ensure client satisfaction throughout the property buying process. Coordinate with sales and project teams to provide timely updates and maintain strong customer relationships. Qualification: Degree/Diploma with Minimum Experience: 3 - 5 years experience in the same field.,

The Real Estate Telecaller position at Indus Capital & Estate in Delhi, India is a full-time on-site role. As a Real Estate Telecaller, your main responsibilities will include making outbound calls to potential clients, responding to incoming inquiries, scheduling appointments with interested buyers and sellers, providing property information, and managing a client database. Additionally, you will be expected to follow up with clients, comprehend their needs, and present appropriate property solutions. To excel in this role, you should possess excellent verbal communication and interpersonal skills. You must be adept at handling phone conversations and addressing customer queries effectively. The ability to grasp client requirements and align them with available property listings is crucial. Prior experience in customer service or sales would be beneficial, and a basic understanding of real estate market trends is considered advantageous. A self-driven individual with strong organizational capabilities will thrive in this position. Proficiency in utilizing CRM software and database maintenance is also required.,

Responsibilities: Contact potential customers via telephone to introduce our products/services. Explain the features and benefits of our offerings to potential customers. Follow up on leads generated through various channels. Handle customer inquiries and provide relevant information. Maintain accurate records of customer interactions and transactions. Meet daily, weekly, and monthly sales targets. Build and maintain a positive relationship with customers. Collaborate with the sales team to identify opportunities for upselling or cross-selling. Stay updated on product/service knowledge and industry trends. Provide feedback to the management regarding customer concerns and market trends. Requirements: Proven experience as a Telecaller or similar customer service/sales role. Excellent communication skills, both verbal and written. Ability to convince and persuade potential customers. Strong negotiation and interpersonal skills. Good organizational and time management abilities. Ability to work in a fast-paced environment. Basic computer skills and familiarity with CRM systems. High school diploma or equivalent; additional education or certification in sales or marketing is a plus. Fluent in multiple languages is an advantage. Positive attitude and willingness to learn and grow within the role.

Join our growing team at Yaamis Dental Supplies, a reputable provider of quality dental products and equipment. We are currently seeking a dynamic and enthusiastic Indoor Sales Executive to manage walk-in and inbound customer inquiries, establish strong client relationships, and drive sales directly from our office/showroom. This is a full-time position with the following details: **Benefits:** - Cell phone reimbursement **Compensation Package:** - Performance bonus - Quarterly bonus **Schedule:** - Day shift - Monday to Friday - Morning shift **Work Location:** In person **Application Deadline:** 18/10/2024 If you are a motivated individual with a passion for sales and customer service, this role offers an exciting opportunity to contribute to our team and drive business growth. Apply now to be a part of our dedicated team at Yaamis Dental Supplies.,