170 Customer Inquiries Jobs - Page 7

Dear Job seekers, Join Digilabs LLP as a Chat Consultant! Were seeking BPO-experienced, local candidates with strong English communication, fast typing, and a positive attitude for a long-term role. Walk-in Address: Digilabs LLP, Hustle Hub 1702, Ground Floor, 17th Cross Rd, Sector 4, HSR Layout, Bengaluru 560102 (Next to Narayana Pharmacy) Share your profile with Mr. Alan at hr@businesssetup.com or WhatsApp: +91 9019453233. Experience: 2 - 5 Years Role Highlights: Respond to customer inquiries via live chat Deliver accurate, clear information Build trust and relationships with customers Multitask and manage lead assignments Commerce graduates preferred Max 2 weeks notice period Skills Requi...

About this role: Wells Fargo is seeking a Commercial Banking Portfolio Coordinator. In this role, you will: Review credit information of loans for companies and industries Respond to customer inquiries, generate status reports for management or bankers and contact available sources of information Perform moderately complex credit investigations on companies and industries Receive direction from Commercial Banking Portfolio Management supervisor and escalate noncompliant issues Ensure credit files are current Interact with the immediate team and Commercial Banking Portfolio Management functional area to review process of companies for providing credits Required Qualifications: 2+ years of fin...

Key Responsibilities: 1. Order Processing & General Customer Inquiries Process and verify customer orders to ensure accuracy and timely fulfillment. Address inquiries related to orders not received, including investigating delivery delays or missing items. Handle issues regarding returns that have not been credited, including coordinating with relevant teams to ensure timely resolution. Resolve general customer inquiries regarding product availability, pricing, and order status. Communicate with logistics and warehouse teams to ensure smooth processing of orders and deliveries. 2. Store Queries (Next Stores) Address queries from Next stores regarding deliveries of customer parcels, ensuring ...

A Telecaller is responsible for making phone calls to potential or existing customers to promote products or services, gather feedback, or offer assistance. They aim to achieve sales goals, handle customer inquiries, and maintain positive customer relationships.

We are looking for a proactive and detail-oriented Spare Parts Sales Coordinator to support our spare parts sales team. The ideal candidate will handle customer inquiries, generate quotations, coordinate with internal departments, and ensure smooth end-to-end order processing. This role requires excellent communication, organization, and a strong customer service mindset. Key Responsibilities: Respond to customer inquiries regarding spare parts via phone, email, or in-person. Prepare and share quotations based on customer requirements and pricing guidelines. Coordinate with the inventory and procurement teams to confirm part availability. Process customer orders in the system and track deliv...

Profile Summary- Looking for Customer Care Executives. She/he will handle customer service in Travel Industry experience inquiries and problems associated with the servicing of companys client base. Answer all basic and routine customer contacts as well as more complex customer problems and/or complaints. Utilize computer applications to provide professional service Resolve the passenger query in damaged baggage, delayed baggage, missing baggage items, and damaged baggage items. Settle the claim as per the Montreal Convention. Resolve the passenger's query for delayed and cancelled flights on direct flights. For payment queries, pend the query with a refund teams. Knows how to read the PNR i...

Job Details: Job Level: 3A Designation: Process Specialist Experience: 2 to 4 years Location: Bangalore (Work from Office) Notice Period : Immediate to 30 Days Shift Timings : Flexible to work for any shift Note: Candidate should have the Lloyds of London and Lloyds tools or UK Process hands on experience. Job Description: Efficiently monitoring and Reconciling Regularly reviewing accounts to identify the inflow Reconciling discrepancies, resolving payment disputes, and addressing to respective department Accurately applying customer payments to the appropriate accounts. Building and maintaining strong customer relationships. Addressing customer inquiries and concerns related to payments. Co...

About this role: Wells Fargo is seeking a Lead Commercial Banking Portfolio Coordinator. In this role, you will: Support performance and overall effectiveness of team, as well as cross-group administrative operations Provide feedback and present ideas for improving or implementing processes and tools within Commercial Banking Portfolio Management Review credit information of loans for companies and industries Respond to customer inquiries, generate status reports for management or bankers and contact available sources of information Perform or guide others on complex tasks or initiatives that require planning, evaluation, and interpretation Independently prioritize work and provide day-to-da...

Be the champion to drive excellent consumer experience Communicate courteously with customers Handle customer complaints/inquiries or requests Keep accurate records of discussions or correspondence with customers Work across different teams (Sales, operations, delivery, finance, etc) for effective and fast issue resolution; Follow up on client payments and reach the collection targets.

Selected Intern's Day-to-day Responsibilities Include Act as the first point of contact for customer inquiries and support requests. Understand, diagnose, and troubleshoot customer issues effectively. Provide accurate and timely solutions, following up to ensure complete resolution. Collaborate with internal teams to resolve complex issues. Record and maintain detailed logs of customer interactions and solutions. Communicate with customers via email, phone, and chat, ensuring professional and clear responses. Maintain adherence to company policies, processes, and service level agreements (SLAs). Monitor performance metrics and continuously seek opportunities to improve customer service.

Profile Summary- Looking for Customer Care Executives. She/he will handle customer service in Travel Industry experience inquiries and problems associated with the servicing of companys client base. Answer all basic and routine customer contacts as well as more complex customer problems and/or complaints. Utilize computer applications to provide professional service Resolve the passenger query in damaged baggage, delayed baggage, missing baggage items, and damaged baggage items. Settle the claim as per the Montreal Convention. Resolve the passenger's query for delayed and cancelled flights on direct flights. For payment queries, pend the query with a refund teams. Knows how to read the PNR i...

About The Role: Cashier We are currently seeking a professional Cashier to join our team. As a Cashier, you will handle customer transactions accurately and efficiently. Your main duties will include scanning items, processing payments, and providing exceptional customer service. Responsibilities: Greet customers and provide them with a positive shopping experience Scan items and ensure pricing is accurate Process payments using cash, credit cards, or other forms of payment Issue receipts, refunds, and changes to customers Maintain a clean and organized checkout area Answer customer inquiries and resolve any issues or complaints Collaborate with other team members to ensure smooth and effici...

1. Identify and develop new business opportunities to expand market presence. 2. Achieve and exceed sales targets through direct client engagement and relationship- building. 3. Conduct product demonstrations and presentations tailored to client needs. 4. Maintain and strengthen relationships with existing clients to ensure repeat business. 5. Act as the primary point of contact for customer inquiries and provide timely solutions. 6. Conduct market research to understand trends, competition, and customer requirements. 7. Plan and execute travel schedules efficiently to cover assigned territories. 8. Gain in-depth knowledge of the companys machinery and solutions.

Job Overview: iEnergizer is seeking motivated and skilled individuals to join our Go Magenta US Telecom Blended Process team (70% Chat & 30% Voice). If you have a passion for delivering exceptional customer service and possess international BPO experience in a chat/email or blended process, this is the perfect opportunity for you. The role involves managing customer interactions related to US telecom services via chat and voice channels. You will be responsible for resolving customer queries, providing information about services, and ensuring the highest level of customer satisfaction. Key Responsibilities: Provide customer support related to US telecom products and services primarily throug...

Responsibilities: Contact potential customers via telephone to introduce our products/services. Explain the features and benefits of our offerings to potential customers. Follow up on leads generated through various channels. Handle customer inquiries and provide relevant information. Maintain accurate records of customer interactions and transactions. Meet daily, weekly, and monthly sales targets. Build and maintain a positive relationship with customers. Collaborate with the sales team to identify opportunities for upselling or cross-selling. Stay updated on product/service knowledge and industry trends. Provide feedback to the management regarding customer concerns and market trends. Requ...

Cloud - Customer Success Manager I - IN (Night Shift) Work from home Must have Exp in handling Cloud base customers Core skills: Retention, renewal and Churn mitigation !! CSM are responsible for taking ownership of the relationship held with each of their customers and to serve as an interface between the customer and the Rackspace support infrastructure. They ensure that their customers technical, administration and specialist support needs are met. Additionally, they are expected to maximize the strength of the customer relationship by building a solid rapport with the client identifying and taking advantage of sales, networking and PR opportunities and managing difficult situations to en...

Cloud - Customer Success Manager I - IN (Night Shift) Work from home Must have Exp in handling Cloud base customers Core skills: Retention, renewal and Churn mitigation !! CSM are responsible for taking ownership of the relationship held with each of their customers and to serve as an interface between the customer and the Rackspace support infrastructure. They ensure that their customers technical, administration and specialist support needs are met. Additionally, they are expected to maximize the strength of the customer relationship by building a solid rapport with the client identifying and taking advantage of sales, networking and PR opportunities and managing difficult situations to en...

Are you a skilled communicator with a knack for closing deals We're seeking a Telesales Advisor to join our team and help us achieve our ambitious targets. As a Telesales Advisor, you'll be responsible for driving sales over the phone and nurturing strong customer relationships. Key Qualities : - Excellent communication skills - People skills to handle customer inquiries and concerns - Comfortable presenting products and services over the phone - A commitment to helping the company grow by acquiring new customers and expanding our business. Responsibilities and Duties : - Contact potential and existing customers to introduce our products or services following provided scripts. - Address cust...

Are you a skilled communicator with a knack for closing deals We're seeking a Telesales Advisor to join our team and help us achieve our ambitious targets. As a Telesales Advisor, you'll be responsible for driving sales over the phone and nurturing strong customer relationships. Key Qualities : - Excellent communication skills - People skills to handle customer inquiries and concerns - Comfortable presenting products and services over the phone - A commitment to helping the company grow by acquiring new customers and expanding our business. Responsibilities and Duties : - Contact potential and existing customers to introduce our products or services following provided scripts. - Address cust...

What does this role hold for you ? - A Customer Success Manager is responsible for providing exceptional customer service to clients or customers of a company. - Responding to customer inquiries : Responsible for answering customer inquiries, resolving issues, and providing information about products or services. They must be knowledgeable about the company's products and services to provide accurate information. - Handling customer complaints : Must be able to handle customer complaints with patience, empathy, and professionalism. They should be able to resolve complaints effectively, taking appropriate steps to address the issue and ensure customer satisfaction. - Maintaining customer reco...