Cslt-Prog & Proj Mgmt

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

As a Consultant - Program and Project Management in the Strategy and Planning Team, you will be leading and managing multiple programs for Transformation initiatives establishing clear focus areas. You will enable Verizon India to play an integral part in the overall transformational efforts across many functional disciplines through consistent alignment and direction on priorities/approach towards Business, Technology and People areas.The role requires you to primarily work with the senior leadership team and all functional teams to design, implement and govern organization-wide strategic initiatives. As a consultant will be a member of the Program Management Team and work closely with Business Owners responsible for defining or reviewing problem statements and prioritizing the discussion with respective stakeholders for solutions.

What you'll be doing

• Leading actively to develop and implement strong transformational strategies aligned with the organization's goals to enhance the overall stakeholder experience, focusing on ease of interaction, value delivery, and positive engagement.

• Establishing key performance indicators (KPIs) to measure the effectiveness of activities and identify areas for improvement

• Perform quantitative and qualitative market research into GCC,change management, employee engagement framework cultural transformation, competitors, and the marketplace

• Build Point of views data for Business team and Executive Leadership from numerous sources to identify market trends and consumer demographics and develop insights to support decision-making. Review and interpret large data sets and organize them into spreadsheets, charts, and graphs.

• Developing effective feedback loops through surveys, interviews, and other methods to understand stakeholder satisfaction and identify opportunities to improve their experience.

• Leading and supporting team in designing, developing, and implementing comprehensive engagement and enablement programs, including training materials, resources, tools, and processes, tailored to the specific needs of stakeholders.

• Strong communication with ability to lead and influence a group of audience to achieve a collaborative and effective outcome. Proactively address stakeholder concerns and work cross-functionally to resolve issues effectively.

• Leading and supporting changes within the program, including new technologies, processes, or organizational structures. Planning and executing change initiatives, including managing and expanding a network of internal change agents. Effectively engage change agents to enthusiastically participate, contribute or broadcast change.

• Leading, facilitating and organizing internal engagement events and communication channels (e.g., talk shows, articles, podcasts) for engagement, retention and development of target audience.

• Implementing and managing employee engagement frameworks, ensuring accountability for engagement plans. Foster internal digital influence and social media contributions. Contribute to shaping and publicizing organizational narratives and employer branding. Provide industry insights to benchmark and build strategies for being the employer of choice.

• Facilitate and foster participation in relevant organizational awards and certifications.

Where you’ll be working…

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

What we’re looking for...

You are curious about new technologies and the possibilities they create. You are driven and motivated, with strong communication and analytical skills. You will be working with multiple stakeholders in understanding and delivering the program KPIs

You’ll need to have:

• Bachelor’s degree or four or more years of work experience.

• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or specialized training.

• Knowledge and understanding of GCC Landscape, Employee Engagement framework, Change management lifecycle

• Excellent ability to lead large scale transformation programs for employee engagements and cultural transformations

• Ability to meet timelines, manage multiple projects simultaneously, and to work in a fast-paced, dynamic, customer and team-oriented work environment.

• Experience in Program Management driving strategic programs including managing different teams through Business Analysis, Project Management, and other disciplines.

• Strong presentation and communication skills and experience presenting to all levels of an organization.

• Excellent ownership, accountability, analytical, troubleshooting and problem solving skills.

Even better if you have one or more of the following:

• Program management certifications like PMP etc.

• Experience in lead real-time high stake risk mitigation plan and drive timely decisions

• Experience in senior talent, mentoring and coaching.

• Ability to communicate complex concepts effectively.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

Scheduled Weekly Hours

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics.