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0.0 - 5.0 years
0 - 5 Lacs
Mohali, Punjab, India
On-site
Handle Queries, Requests and Complaints from customers by ensuring end to end resolution. Ensure a significant improvement in customer experience. Rotational shifts with 5 days working Required Candidate profile Immediate joiners Graduate/Undergraduate/Postgraduates Fresher/Experienced both can apply Must be flexible with rotational shifts Good Communication sills
Posted 1 week ago
0.0 - 5.0 years
3 - 8 Lacs
Greater Noida, Delhi / NCR
Work from Office
A telecaller (Immediate Joining) is one who makes outbound calls to inform or promote the company's product or service. They are responsible for carrying out, and handling the sales deals entirely over the phone.
Posted 1 week ago
1.0 - 4.0 years
3 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 week ago
0.0 - 5.0 years
0 - 5 Lacs
Kolkata, West Bengal, India
On-site
BULK HIRING for International process!! Resolve customer's queries & complaints. Build sustainable relationships and trust with customer 5 days working GREAT Incentives Cab facility Required Candidate profile UG/Grad/PG Fresher/Exp. Rotational Shifts ( 24*7) WORK FROM OFFICE Immediate joiners only Candidate must be available for face to face round of interview
Posted 1 week ago
0.0 - 5.0 years
0 - 5 Lacs
Mohali, Punjab, India
On-site
BULK HIRING for International process!! Resolve customer's queries & complaints. Build sustainable relationships and trust with customer 5 days working GREAT Incentives Cab facility Required Candidate profile UG/Grad/PG Fresher/Exp. Rotational Shifts ( 24*7) WORK FROM OFFICE Immediate joiners only Candidate must be available for face to face round of interview
Posted 1 week ago
3.0 - 5.0 years
5 - 7 Lacs
Hyderabad
Work from Office
We are seeking a results-oriented Digital Marketing Analyst/Executive with a strong background in SEO, especially Local SEO, and a passion for driving measurable results. If you have experience in healthcare and have successfully scaled organic traffic across multiple locations, this is your opportunity to shine. Your mission will be to take our web traffic from 25K to 150K+ in just 6-9 months . Roles & Responsibilities: Local SEO Mastery Manage and optimize Google Business Profiles (GMB) for multiple locations. Implement geo-targeted strategies to rank for "near me" and location-specific search terms . Ensure NAP (Name, Address, Phone) consistency across directories. Build and optimize location-specific landing pages and blog content . Organic Traffic Growth & SEO Strategy Design and execute end-to-end SEO strategies for aggressive traffic growth. Conduct keyword research, competitor analysis, and SERP audits. Optimize on-page elements: metadata, headings, schema, and content structures. Develop content clusters and pillar pages to build domain authority. Link Building Execution Lead white-hat link-building campaigns : guest blogging, PR outreach, citations. Build links from niche healthcare directories, influencers, and forums. Monitor and maintain a healthy backlink profile. Analytics & Reporting Track performance using Google Analytics 4, Search Console, Looker Studio . Set and measure KPIs like traffic growth, lead generation, and keyword rankings. Conduct regular SEO audits and performance reviews. Multi-Location SEO Management Coordinate SEO efforts across 25+ physical locations . Resolve common SEO issues such as duplicate content, cannibalization, and internal linking. Ensure that each location page is SEO-optimized and user-friendly . Collaboration & Strategy Work closely with content creators, designers, developers, and paid media teams. Provide SEO input for UX/CRO improvements. Stay current on SEO trends, Google algorithm updates, and AI-driven SEO tools. Candidate Requirements 3-5 years of proven experience in digital marketing with a focus on SEO. Experience working in or with the healthcare sector . Demonstrated ability to grow organic traffic 3x-5x within a short time frame. Proficiency in local SEO management for 20+ locations . Expertise with tools like Ahrefs, SEMrush, Screaming Frog, GMB, and GA4. Strong communication, analytical, and project management skills
Posted 1 week ago
0.0 - 2.0 years
2 - 4 Lacs
Ahmedabad
Work from Office
ORGANISATIONAL OVERVIEW Lambda Therapeutic Research is a full-service Global Clinical Research Organization (CRO) with its headquarters in Ahmedabad, India. With facilities and operations strategically located in Mehsana (India), Las Vegas (USA), Pittsburgh (USA), Toronto (Canada), Barcelona (Spain), London (UK) and Warsaw (Poland), we offer comprehensive end-to-end clinical research services to the global innovator, biotech, and generic pharmaceutical industries. JOB DETAILS Department: Bioanalytical- Protiens & Biosimilars Designation: Research Associate Job Location: Ahmedabad (Gujarat) Education: M.Pharm/B.Pharm or M.Sc. Experience: 0 to 2 years CTC Range: 3 to 4 Lacs Key Responsibilities: Design and execute experiments to assess the PK and immunogenicity of therapeutic compounds using a variety of assays and methodologies. Develop and validate bioanalytical methods for the detection and quantification of anti-drug antibodies (ADA) and neutralizing antibodies (NAb). Collaborate with cross-functional teams to plan and conduct immunogenicity studies, ensuring compliance with regulatory guidelines. Analyze and interpret data, generate scientific reports, and present findings to internal teams and external stakeholders. Stay up-to-date with the latest advancements in immunogenicity bioanalysis and contribute to the development of innovative approaches. Maintain laboratory equipment, ensure data integrity, and adhere to quality control and safety protocols. Participate in regulatory submissions and assist in interactions with sponsor audits as needed. COMPETENCIES Communication Work Ethic Organizational Culture fit Accountability
Posted 1 week ago
1.0 - 6.0 years
3 - 8 Lacs
Ahmedabad, Bengaluru
Work from Office
Job Overview Under general supervision, develop and prepare budgets and proposals for assigned customers, to support the global sales team.; Essential Functions Review Requests For Proposal (RFP). Identify information for proposal text and budget development and work closely with proposal development team to prepare and finalise proposals. Prepare text and budget for proposals, rebids and related documents. Provide support and assistance to other Proposal Developers in the delivery of assigned opportunities. Revise or develop preliminary agreements and related budgets and scope of work. Ensure the scope of work is defined correctly and budgets reflect the scope. Develop an understanding of, and be compliant to all processes and policies relating to the development of proposals. Participate in strategy calls to discuss customer requirements and identify discrepancies in customer information. Perform quality control edits on all documents and participate in the finalization of documents and distribution to the customer and internal departments. Update and maintain corporate databases as required and ensure accurate information is included in tracking reports. May participate in customer meetings. Participate in departmental initiatives. Perform all other duties as assigned. Qualifications Bachelors Degree Bachelors Degree in Life Science, Business Management or related field and a minimum of 1 year direct experience in Proposals or equivalent combination of education, training and experience.; Req Knowledge of CRO Industry. Knowledge of Microsoft Excel, Word and understanding of costing models. Ability to interpret RFPs and protocols. Possess strong analytical skills and excellent verbal and written communication skills. Ability to establish and maintain effective working relationships with coworkers, managers and customers. . We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at https://jobs.iqvia.com
Posted 1 week ago
4.0 - 9.0 years
6 - 11 Lacs
Kochi, Chennai
Work from Office
Job Title: Senior SEO Expert Location: Infopark, Kochi Company: NewAgeSysIT About Us: NewAgeSysIT, a division of NewAgeSys, Inc. (est. 1994), is a fast-growing digital solutions company based in Princeton, NJ. We serve global clients across industries like healthcare, logistics, education, and more. Role Overview: We re looking for a results-driven Senior SEO Expert to lead our organic growth and lead generation efforts. You ll work closely with content, development, and marketing teams to execute effective SEO strategies. Key Responsibilities: Conduct keyword research and optimize web content Implement On-page, Off-page, and Technical SEO best practices Collaborate with developers on site performance and Technical SEO Build backlinks and manage Off-page strategies Track performance metrics and generate SEO reports Guide and mentor junior team members Requirements: 4+ years of hands-on SEO experience Strong knowledge of SEO tools (GA, Search Console, Ahrefs, etc.) Familiarity with WordPress, HTML/CSS/JS, and CMS platforms Excellent analytical and leadership skills Bonus Skills: Local SEO, schema markup, CRO, and content marketing experience Why Join Us? Work with a global team on cutting-edge projects Flexible work setup Opportunity to lead and grow a team
Posted 1 week ago
5.0 - 6.0 years
20 - 25 Lacs
Chennai
Work from Office
A productive, hands on programmer who applies technical knowledge and practical experience to deliver statistical programming deliverables to support assets and study teams with limited supervision early in role and independently later in role. Ensures excellence in th e programming of analysis ready datasets, tables, listings, and figures for which they are responsible Ensures adherence to high quality programming standards in their daily work. Accountable for the quality and timely delivery of datasets and displays required for their clinical study reports as well as other asset level deliverables they may be programming. Ensures appropriate documentation and QC across the lifespan of the study for all of their programming deliverables. Exhibi ts routine and occasionally complex problem solving skills, seeking direction when appropriate. Works with statisticians and programming leads to ensure clear specifications for their programmed deliverables are in place. Will be knowledgeable in core safe ty standards as well as TA standards pertinent to their project, may aid in development of standards necessary for their study May contribute to department level initiatives. QUALIFICATIONS Bachelor or Master (prefer red) Degree in Statistics, Biological Sciences, IT, or related field. At least 3 years relevant experience in a pharmaceutical, biotech, CRO, or Regulatory Agency. Statistical Programming and SAS hand - on experience Clinical trials expertise with an understanding of data operations required for the reporting of clinical trial data. Good understanding of ICH and regulatory guidelines Working knowledge of clinical data and relevant data standards Work Location Assignment: Flexible Work Location Assignment: Hybrid Medical #LI-PFE
Posted 1 week ago
2.0 - 5.0 years
20 - 25 Lacs
Mumbai
Work from Office
Job Description Keeping a close tab on updated medical information. Collating relevant medical information and analyzing it for medico-marketing value New product ideation, analysis, comparative assessment etc., To attain medico-marketing objectives by effectively engaging and providing scientific services to the internal customers (Marketing, Sales, BD and RA) and external customers (KOLs, CRO etc.). Preparation and Ensuring the quality of scientific inputs e.g. Product Monograph, LBL, VA etc. Pro-active role in strategy & planning of medico marketing initiative in consultation with product management team & head medico-marketing for the concerned BU. Contribution in organizing Advisory board meetings and other similar doctor-group meetings. Organizing & executing Phase III & IV clinical studies for the BU as and when required. Work Experience 2-5 years relevant experience as a Medical Advsior in Pharmaceutical Industry Education Graduation in Dental Surgery Post Graduation in Life Science or Pharmacology Competencies Innovation & Creativity Process Excellence Collaboration Customer Centricity Developing Talent Strategic Agility Stakeholder Management Result Orientation
Posted 1 week ago
1.0 - 6.0 years
4 - 8 Lacs
Ahmedabad, Bengaluru
Work from Office
Under general supervision, develop and prepare budgets and proposals for assigned customers, to support the global sales team.; Essential Functions Review Requests For Proposal (RFP). Identify information for proposal text and budget development and work closely with proposal development team to prepare and finalise proposals. Prepare text and budget for proposals, rebids and related documents. Provide support and assistance to other Proposal Developers in the delivery of assigned opportunities. Revise or develop preliminary agreements and related budgets and scope of work. Ensure the scope of work is defined correctly and budgets reflect the scope. Develop an understanding of, and be compliant to all processes and policies relating to the development of proposals. Participate in strategy calls to discuss customer requirements and identify discrepancies in customer information. Perform quality control edits on all documents and participate in the finalization of documents and distribution to the customer and internal departments. Update and maintain corporate databases as required and ensure accurate information is included in tracking reports. May participate in customer meetings. Participate in departmental initiatives. Perform all other duties as assigned. Qualifications Bachelors Degree Bachelors Degree in Life Science, Business Management or related field and a minimum of 1 year direct experience in Proposals or equivalent combination of education, training and experience.; Req Knowledge of CRO Industry. Knowledge of Microsoft Excel, Word and understanding of costing models. Ability to interpret RFPs and protocols. Possess strong analytical skills and excellent verbal and written communication skills. Ability to establish and maintain effective working relationships with coworkers, managers and customers.
Posted 1 week ago
0.0 - 4.0 years
1 - 4 Lacs
Mohali, Chandigarh, Zirakpur
Work from Office
seeking a highly motivated Customer Support Representative to join our team. who will serve as the first point of contact for customers, assisting with inquiries, troubleshooting issues. HR Prachi - 8979641616 Required Candidate profile WORK FROM OFFICE Location- Mohali/ Chandigarh UG/Grad/PG Fresher/ Experienced Rotational shift Immediate joiners Excellent communication skills required Must be available for F2F interview. Perks and benefits 5 days working CAB Great INCENTVIES
Posted 1 week ago
0.0 - 5.0 years
2 - 4 Lacs
Mohali, Chandigarh, Zirakpur
Work from Office
Mass Hiring for Fresher/ Experienced !! * Handle customer queries, complaints * Provide appropriate solutions and alternatives. 5 days working with cab services Call/ WhatsApp - HR Priyanka @ 7037375529 Required Candidate profile WORK FROM OFFICE Location- Mohali/ Chandigarh UG/Grad/PG Fresher/ Experienced Rotational shift Immediate joiners Excellent communication skills required Must be available for F2F interview. Perks and benefits 5 days working CAB Great INCENTVIES
Posted 1 week ago
1.0 - 4.0 years
3 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 week ago
4.0 - 9.0 years
11 - 15 Lacs
Hyderabad
Work from Office
Principal Biostatistician Statistics & Data Corporation (SDC), a specialized contract research organization (CRO) headquartered in Arizona, delivering top-tier clinical trial services to pharmaceutical, biologic, and medical device/diagnostic companies since 2005. SDC providing a technology enabled service offering to provide clients with both clinical services expertise, as well as the technology they need to be successful in their clinical trials. Job Summary Apply a high level of technical expertise to help guide and develop the more junior biostatistics staff members. Serve as a lead statistician on clinical studies and provide senior level peer review of work being accomplished by other biostatisticians in the department. Maintain the statistical and analytical integrity of clinical trials analyzed by SDC. Actively participate in writing statistical sections of protocols, preparing statistical analysis plans, preparing data deliverables for clinical study reports, interpreting analysis results, writing statistical sections of clinical study reports, and participating in meetings with drug regulatory agencies as required. Support business development and project management with strategic planning, proposals, pricing, and timeline planning. Primary Responsibilities Serve as an internal consultant for biostatistics analysis tools and methods Serve as a subject matter expert during client and vendor meetings for biostatistics analysis support Actively support business development in capabilities presentations to prospective and current clients Effectively manage assigned clinical study budgets for biostatistics analysis support Develop, coach and mentor junior biostatistics department personnel Act as the lead statistician on clinical research projects and help with SAS programming Provide statistical expertise for study design of clinical trial protocols Write statistical methods section of the study protocol, as needed Write statistical analysis plans ensuring appropriate regulatory requirements and study objectives defined in the study protocol are followed Review CRFs to ensure consistency with protocol and statistical analysis plan (SAP) Program summary tables, data listings and graphical representations of clinical trials data Perform all analyses defined in the statistical analysis plan as well as any post-hoc analyses and relevant exploratory analyses of clinical trial data Prepare/review key sections of clinical study reports and various regulatory documents Perform statistical QC of all department outputs including analyses and clinical study reports Provide statistical support to answer questions from external clients (such as FDA, Investigators) Contribute to the development, maintenance, and training of standard operating procedures (SOPs) Represent the biostatistics department at regulatory meetings, sponsor meetings, and any other multifunctional meetings, as needed Manage biostatistics timelines, budgets, and client expectations Adhere to all aspects of the Statistics & Data Corporation s quality system Comply with Statistics & Data Corporation s data integrity & business ethics requirements Perform other related duties incidental to the work described herein Adherence to all essential systems and processes that are required at SDC to maintain compliance to business and regulatory requirements The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This document is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Required Skills Effective leadership, budget forecast and implementation skills Excellent analytical skills, with the ability to process scientific and medical data Able to work independently and in teams Project management abilities including analytical evaluation, organization, delegation, flexible team management, negotiating and resource management skills Excellent knowledge of statistical programming Expertise in manipulating and analyzing SAS data Able to identify data issues, present problems, and implement solutions. Capable of communicating technical concepts clearly, concisely, and understandably to non-statistical colleagues and clients Excellent organizational and time management skills, with the ability to multi-task Familiarity with clinical trial design and analysis activities and basic knowledge of regulatory guidelines (FDA/CFR, ICH/GCP) Strong interpersonal communication and presentation skills Able to effectively collaborate across cross-functional teams Focus on quality at all times and in all situations Education or Equivalent Experience A Master s degree in biostatistics, statistics or other related, scientific field and at least eight years of relevant professional experience or a combination of education and experience. Why SDC We are committed to developing our employees. We recognize achievements, provide growth opportunities and career advancement, offer a flexible work schedule, engaging work culture and employee benefits. We are passionate about our company culture. Our recognition program is directly tied to our core values of Energy, Integrity, Engagement, Innovation, Ownership, and Commitment. We strive to provide a place of belonging to our employees with fun and engaging activities from SDC s culture club. We are constantly growing and innovating to support our client and employee needs. Global in nature, we bring diverse perspectives enabling our growth in this ever-evolving industry. With a proven track record, SDC has been successfully executing client clinical programs since 2005. Take a look at how you can join our team! #LI-Hybrid
Posted 1 week ago
4.0 - 5.0 years
10 - 11 Lacs
Hyderabad
Work from Office
Medical Coding Specialist Statistics & Data Corporation (SDC), a specialized contract research organization (CRO) headquartered in Arizona, delivering top-tier clinical trial services to pharmaceutical, biologic, and medical device/diagnostic companies since 2005. SDC providing a technology enabled service offering to provide clients with both clinical services expertise, as well as the technology they need to be successful in their clinical trials. Job Summary Coordinates the coding of terms for clinical trials, including review of automatically coded terms, manually coding terms, and working with the Clinical team to assure accuracy and consistency. Works under the direction of the Manager, Medical Coding for day to day technical tasks, project assignments and on-time quality delivery. Primary Responsibilities Manually encode medical terms which are not automatically encoded by the data management system Ensure consistency of the coding of terms within and across projects Communicate timely and effectively with coding team and Manager, Medical Coding of any issues, risks, concerns or technical needs regarding coding activities Contribute to and review Data Management Plans, emphasizing the Coding Conventions therein Provide input into User Acceptance Testing (UAT), specifically for coded term fields, if required Provide information to the project team about coding rationale, if requested Communicate with Clinical Data Management and Clinical Programming staff when issues arise requiring queries or system changes Adhere to all aspects of the SDC s quality system Comply with SDC s data integrity & business ethics requirements Perform other related duties incidental to the work described herein Adherence to all essential systems and processes that are required at SDC to maintain compliance to business and regulatory requirements Working knowledge of clinical trials and coding specialist role in the drug development process Excellent organizational skills Effective communication skills, both written and verbal Technical skills including: MedDRA, WHODrug Global, Microsoft Office Medidata Coder experience Certified MedDRA Coder (CMC) preferred Ability to utilize WHODrug Insight Ability to work as a part of a team The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This document is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Required Skills Working knowledge of clinical trials and coding specialist role in the drug development process Excellent organizational skills Effective communication skills, both written and verbal Technical skills including: MedDRA, WHODrug Global, Microsoft Office Medidata Coder experience Certified MedDRA Coder (CMC) preferred Ability to utilize WHODrug Insight Ability to work as a part of a team Ability to work under pressure and meet timelines Education or Equivalent Experience Bachelor s degree in applied or life science and at least 2 years of experience in clinical data medical coding. Why SDC We are committed to developing our employees. We recognize achievements, provide growth opportunities and career advancement, offer a flexible work schedule, engaging work culture and employee benefits. We are passionate about our company culture. Our recognition program is directly tied to our core values of Energy, Integrity, Engagement, Innovation, Ownership, and Commitment. We strive to provide a place of belonging to our employees with fun and engaging activities from SDC s culture club. We are constantly growing and innovating to support our client and employee needs. Global in nature, we bring diverse perspectives enabling our growth in this ever-evolving industry. With a proven track record, SDC has been successfully executing client clinical programs since 2005. Take a look at how you can join our team! #LI-Hybrid
Posted 1 week ago
20.0 - 25.0 years
4 - 7 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
For the past 20 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies. ProPharma partners with its clients through an advise-build-operate model across the complete product lifecycle. With deep domain expertise in regulatory sciences, clinical research solutions, quality & compliance, pharmacovigilance, medical information, and R&D technology, ProPharma offers an end-to-end suite of fully customizable consulting solutions that de-risk and accelerate our partners most high-profile drug and device programs. Essential Functions: Indepentendly performs/coordinates all activities for registration, maintenance, and results postings, including document redaction for clinical trials across global public registries (i.e., Clinicaltrials.gov, EudraCT, and other country-specific registries as applicable). Ensures development of high-quality registry, redaction, and plain language document deliverables that are compliant with all applicable policies, procedures, and regulations. Performs independent quality control review of registry and/or plain language document deliverables, ensuring accuracy against all relevant source documents. Works closely with internal Client team(s) to ensure understanding of applicable roles and responsibilities related to Client s disclosure obligations. Works with internal Client team(s) to ensure the source information is provided for disclosure activities in a timely manner. Maintains accurate and up-to-date records of individual study activities for timeline integrity, compliance, and relevant metrics tracking. Sets expectations where necessary and reports on project statuses to manager. Escalates issues to manager in a timely manner. Provides frequent and purposeful communication, ensuring all stakeholders are kept informed of progress and updates, as needed, in real time. Maintains constructive and positive interactions with colleagues. Develops strong, lasting relationships with client teams that encourage organic new business growth. Other duties as assigned. Necessary Skills and Abilities: Strong written and verbal communication skills. Self-motivated and able to work independently. Exceptional time management skills. Ability to drive projects with conflicting priorities in a matrix team environment, working with individuals from a variety of departments and in a range of countries. A proven team player who can focus on and drive goal completion. Ability to understand and apply international regulations and Client guidelines and requirements related to clinical trial transparency. Thinks proactively, takes initiative, and willingly takes on new challenges. Ability to identify areas of concern or inefficiency Works independently with good time management skills and contacts management team proactively when additional support and resources are needed. Works effectively in a collaborative team environment. Demonstrates a growth mindset and positive outlook in all work activities. Ability to understand and apply Client guidelines and requirements related to clinical trials disclosure and/or data transparency. Educational Requirements: Minimum of bachelor s degree in related field (scientific field preferred). Experience Requirements: Minimum of 2+ years of direct experience in disclosures and/or data transparency. CRO or Outsourcing experience preferred. ***ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails to anyone regarding this posting.***
Posted 1 week ago
3.0 - 5.0 years
50 - 100 Lacs
Gurugram
Work from Office
CRO Lead Who are we? We are Spyne, redefining how cars are marketed and sold with cutting-edge Generative AI. What started as a bold idea using AI-powered visuals to help dealers sell online faster has evolved into a full-fledged AI-first automotive retail ecosystem. Backed by $16M in Series A funding from Vertex Ventures, Accel, and other top investors, we re scaling fast: Expanded across the US & EU markets Launched industry-first AI-powered Image & 360 solutions Achieved a 5X revenue surge in 15 months, aiming for 3-4X growth this year Now, we re rolling out an end-to-end GenAI Automotive Retail Suite and pushing into the US market to bring our AI-driven products to 3,000-4,000 dealers. Read more about us: Studio AI Product - t.ly/t0Ko5 Retail AI Product - t.ly/EyKC9 Series A Announcement - Spyne raises $16 Mil! Spyne raising another round!! Spyne secures funding for US Expansion! Role Overview We are looking for a sharp and analytical CRO (Conversion Rate Optimization) Lead to take end-to-end ownership of optimizing user journeys and improving conversion metrics across our digital funnel. You will work cross-functionally with Product, Marketing, Design, and Sales to create frictionless, high-converting experiences that accelerate growth across regions, especially the US and EU. Location : Gurugram (Work from Office, 5 days a week) Role : Full-time | Founders Office - Growth & Revenue Optimization Key Responsibilities 1. Funnel Strategy & Execution Analyze the full digital journey (website, landing pages, ads, demo bookings, etc.) and identify key drop-off points Build, test, and scale A/B and multivariate experiments to improve conversion rates Implement frameworks to constantly track performance across all funnel stages (e.g., visitor-to-signup, demo-to-close) 2. Behavioral Analytics & Insights Use tools like Hotjar, Google Analytics, Mixpanel, HubSpot, etc. to gather user insights Conduct cohort analysis, heatmaps, and user journey mapping to refine targeting Set up dashboards and reporting systems to communicate results across teams 3. Landing Page & Web Optimization Collaborate with product design to create compelling, conversion-friendly interfaces Develop hypotheses for testing headlines, CTAs, page layouts, forms, and pricing formats Optimize site speed, mobile UX, and lead-gen workflows 4. Growth Experiments & Cross-Team Collaboration Launch high-impact growth experiments to optimize CAC, lead quality, and sign-up velocity Partner with SEO, performance marketing, sales, and product to align on growth priorities Create a playbook of what works for each customer segment (dealers, marketplaces, OEMs) Ideal Candidate You re a great fit if you Have deep experience in CRO, growth marketing, or funnel optimization (especially in B2B SaaS) Are obsessed with numbers, data, and user behavior Understand GTM motion and how to reduce friction from awareness to conversion Can hustle and prioritize like a true founder s mindset - getting things live matters Are constantly A/B testing copy, UX, CTAs, and landing flows You re likely not a fit if you Rely entirely on design or marketing to build test ideas Prefer data collection over fast execution and iteration Don t actively use CRO tools or experiment dashboards Preferred Background 3-5 years of experience in CRO, Growth, or Performance Marketing roles Prior experience at a fast-growing SaaS, mobility-tech, or e-commerce startup Hands-on knowledge of tools like Optimizely, VWO, Google Optimize, HubSpot, GA4 Ability to write clear testing hypotheses, analyze results, and scale wins Bonus: Experience optimizing funnels for US/EU markets or working with automotive verticals Why Spyne? Culture : High-ownership, zero-politics, execution-first Growth : $5M to $20M ARR trajectory Learning : Work with top GTM leaders and startup veterans Exposure : Global exposure across U.S., EU, and India markets Compensation : Competitive base + performance incentives + stock options
Posted 1 week ago
0.0 - 1.0 years
0 Lacs
Noida
Work from Office
" JOB DESCRIPTION Jubilant Bhartia Group Jubilant Bhartia Group is a global conglomerate founded by Mr. Shyam S Bhartia and Mr. Hari S Bhartia with strong presence in diverse sectors like Pharmaceuticals, Contract Research and Development Services, Proprietary Novel Drugs, Life Science Ingredients, Agri Products, Performance Polymers, Food Service (QSR), Food, Auto, Consulting in Aerospace and Oilfield Services. Jubilant Bhartia Group has four flagships Companies- Jubilant Pharmova Limited, Jubilant Ingrevia Limited, Jubilant FoodWorks Limited and Jubilant Industries Limited. Currently the group has a global workforce of around 43,000 employees. About Jubilant Biosys Jubilant Biosys Ltd is a part of the Jubilant Pharmova family of companies with R&D centres in India and business offices in Asia and North America. With our global reach, Jubilant Biosys provides comprehensive drug discovery services and contract research services from target discovery to candidate selection and with flexible business models (FFS, FTE and risk shared) in partnership with leading worldwide healthcare companies. With a clear scientific focus in oncology, metabolic disorders, central nervous system (CNS) diseases, pain and inflammation, Jubilant Biosys has rapidly emerged as a leading collaborator for pharmaceutical and biotechnology companies worldwide. In each of these therapeutic areas, Jubilant Biosys has developed a deep level of expertise in discovery informatics, computational chemistry , medicinal chemistry, structural biology , biology, in-vivo , in-vitro models and translational sciences. Combined with strong clinical development and manufacturing capabilities from other Jubilant subsidiaries, Jubilant Biosys has risen as a fully integrated contract research organization in India and headquartered at Bengaluru with end-to-end solutions. Our ability to be the preferred collaborator in the drug discovery domain is sustained by our commitment to comply with and continually improve our quality systems and to provide the following services: Contract Research Preclinical CRO Drug Discovery Virtual Screening Protein Crystallization Toxicology & In-vitro ADME Medicinal Chemistry Synthetic & Developmental Chemistry Pharmacology Jubilant Biosys collaborates with the world s leading pharmaceutical, biotech companies, academic institutions and research foundations. Find out more about us at www.jubilantbiosys.com The Position Organization : - Jubilant Biosys Designation & Level: - Trainee research Associate/ A0 Location : - Greater Noida Department: - Synthesis Reporting Manager: - Group Leader Key Responsibilities Synthesis, purification and characterization of chemical intermediates. Deliver small to large quantities of novel chemical entities for drug discovery. Work collaboratively in a team to drive chemistry projects forward. Excellent knowledge of basic organic chemistry with mechanism. Good knowledge of Name Reactions & functional group transformation. Good knowledge of molarity, normality, equivalency. Practical experience in thin-layer chromatography, column purification and extraction. Good understanding of NMR, IR and mass spectrometry. Interest to adapt and knowledge of laboratory safety practices. Enthusiasm to work in a dynamic research environment. Good Soft & Scientific Communication skills. Person Profile Qualification: - M.Sc. in Chemistry/Organic Chemistry/Pharmaceutical Chemistry or related field or M. Pharma (Specialized in Organic Synthesis) with 0-1 years project experience. Experience: - 0-1 year of exp. Jubilant is an equal opportunity employer. . ",
Posted 1 week ago
1.0 - 5.0 years
4 - 5 Lacs
Bangalore/Bengaluru
Work from Office
Warm Greetings, Roles and Responsibilities Openings available: Process Name: Technical Support (Chat Process) profile Shift Timings: Rotational Shift Work Location : Bangalore Salary Package : 3.5 lakh - 4.7 lakh Rounds of Interviews : HR round / Manager Round Graduate Qualifications : Under Graduates/ Graduates Post-Graduate Qualifications : Any Post-Graduates Experience Needed : Candidates who are Fresher's / Recent Graduates / Candidates with Backlogs can apply. Experience in International BPO / Call Center / Client Servicing / Customer Service / Technical Support / Marketing / Sales / KPO / ITES or any other relevant domain can apply. (Candidates please call other numbers or SMS if in case the recruiters are busy) CHETHANA : 7829336034 *CANDIDATES PLEASE NOTE : CALLS HAVE TO BE MADE TO OUR DESIGNATED RECRUITMENT CONSULTANTS MENTIONED ABOVE TO BOOK AN INTERVIEW SLOT IN OUR OFFICE. ANY REFERENCES WOULD BE HIGHLY APPRECIATED. DIRECT WALK-INS TO COMPANY LOCATION NOT ALLOWED / ONLINE APPLICATION NOT ALLOWED. Desired Candidate Profile * Candidates who are Freshers/Recent graduates or relevant experience can apply *Possess good analytical skills - detail oriented *Possess good communication skills, both oral and written *Be familiar with Microsoft applications and working knowledge of MS excel *Have a good attitude - should be committed to the work Perks and Benefits Salary Hikes / Incentives / Night shift allowances / Over-time allowances / Medical benefits also provided.
Posted 1 week ago
0.0 - 5.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Job Opening BPO Customer Support (UK Process) Contact HR Shefali: 7975181576 Job Details: Freshers salary: up to 21,000 take-home Experienced salary: 23,000 to 38,000 take-home Immediate joiners preferred 5 working days, 2 days off Flexible shift timings Job Role: Answer calls and help UK customers Be patient and polite Communicate clearly Provide correct information using tools Follow up with customers if needed Flexible with work shifts Eligibility: Graduates or undergraduates Good English speaking skills Ready to work in rotational shifts To apply, call HR Shefali at 7975181576 and 9964080000
Posted 1 week ago
0.0 - 2.0 years
1 - 4 Lacs
Mohali, Chandigarh, Panchkula
Work from Office
Roles and Responsibilities Hiring Graduate Fresher's for Leading International BPO kpo. Customer Support !! International Voice Process !! Both Side Cabs Desired Candidate Profile Domestic and International call Center No Fees Call 9988350971 01725000971 7508062612 9988353971 Age Limit 18 to 32 12th or Graduate any degree or diploma can apply IMMEDIATE JOINER'S CAN APPLY !! WhatsApp number 9781021114 Comfortable Working. Good Communication Skills. Perks and Benefits Salary 15000 to 35000 and incentive 1 lakh
Posted 1 week ago
1.0 - 4.0 years
3 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 week ago
6.0 - 12.0 years
10 - 15 Lacs
Ahmedabad
Work from Office
We are seeking a dynamic and proactive sales professional with a strong background in the pharmaceutical outsourcing industry (e.g., CDMO or CRO) to drive excellence in identifying customer needs, generating new business opportunities, and driving growth for PSG Clinical Trial Division (CTD) services within the assigned territory. The role plays a crucial part in identifying process gaps, addressing customer difficulties, and encouraging growth through operational teamwork and collaboration across functions with the PSG organization and the local Thermo Fisher Scientific India team Responsibilities: Build strong understanding of existing customers and their marketplaces through a broad range of information sources, identify and lead new business opportunities with the customers. Develop valuable solutions and partnerships with clients within the service and operational functions to grow and secure sales. Responsible for securing new business by aligning customer requirements, developing and negotiating contracts, and ensuring seamless integration with business operations. Manages the negotiation and closure of proposals for assigned clients Perform competitive analysis in market segments to identify areas of differentiation or areas of opportunities for improvement in the form of enhancements to existing services, new services or new marketing collateral. Regularly review forecast, pipeline and sales strategies with management. Ensures that opportunities and leads are pursued in a timely manner. Clearly and broadly articulate components of negotiated contracts and ensure strong implementation and execution against customer and company expectations; work with assigned Project Manager to ensure smooth handoff and continued account development. Develop commercial and sales strategies using market insights and data. What will you do Serve as Account leader to drive and coordinate consistent and organized approach to meet Account s expectation. Develop overall business development and customer relations strategy for the assigned Accounts resulting in the achievement of the sales target. Provide support to each assigned Accounts for resolution of issues, conduct periodical business reviews, provide contract management assistance, follow-up on product forecasting, and other vital duties to promote customer satisfaction and achieve corporate business objectives Develop and maintain senior level contacts at customer to understand outsourcing strategy, decision making process, potential manufacturing consolidation or divestiture plans, corporate hierarchy and other areas that can benefit Patheon in providing outsourcing services to customer The job is tasked to meet sales targets for the below listed service lines and grow PSG s revenues, develop a greater level of strategic collaboration with assigned Accounts. Clinical Packaging/Labelling Investigational Product (IP) Storage/Distribution/Logistics Comparator drugs sourcing Clinical ancillary sourcing Manage, update, maintain and record all relevant activities in Salesforce.com to ensure the data is always accurate and up to date Meet the performance metrics and management expectations consistently throughout the year Obtain the latest market report on regular basis to refine commercial/sales strategy How will you get here Education Bachelor s degree in a related field, such as pharmaceutics; chemistry or biology Equivalent combinations of education, training, and relevant work experience Experience, Knowledge, Skills, Abilities Proven experience in the life sciences/Pharmaceutical industry, with a strong preference for backgrounds in drug development, clinical trials, CDMOs, and CROs. Dynamic and highly self-motivated individual SalesForce.com familiarity desired Ability to travel domestically and internationally Benefits: We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
Posted 1 week ago
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