Senior Program Manager (SaaS)

5 - 7 years

13 - 17 Lacs

Posted:1 week ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

We are seeking a Senior Program Manager for the CPO s Office. This role will act as the operational backbone of the Product, Engineering & Design (PED) organisation, driving alignment, execution discipline and visibility across strategic initiatives.

Company Details

Our client is a fast growing SaaS/product company based in India, building a high performance culture and using modern tools and governance frameworks to scale. The company name will be shared with shortlisted candidates.

Requirements

  • 5-7 years of Program Management experience in high growth SaaS/product companies
  • Strong background in Product Ops, CX or strategic program functions
  • Proven experience with OKR frameworks, governance rhythms and cross functional alignment
  • Excellent analytical skills: ability to define, track and communicate metrics effectively across stakeholders
  • Strong communications, documentation and evangelisation skills turning opaque product processes into transparent storytelling
  • Hands on with collaboration tools (ClickUp, Azure DevOps, Figma, Pendo, Microsoft Suite) and a natural inclination toward AI driven productivity workflows
  • Sharp stakeholder management skills: able to work across Product, Engineering, CX, Sales and Marketing with empathy and influence
  • Comfortable with ambiguity, rapid iteration and balancing strategic & operational priorities
  • Able to operate independently, in a very fast paced environment with minimal supervision

Responsibilities

  • Orchestrate execution of CPO Office OKRs with PED, CX, CRO and GTM teams
  • Maintain operational cadences (weekly, monthly, quarterly) focused on accountability and measurable outcomes
  • Drive roadmap rigor ensuring clarity on depth, dependencies, approvals and alignment
  • Define and institutionalise Product Health metrics with Engineering and CX
  • Maintain dashboards for real time product performance visibility
  • Ensure health metrics are tracked with RAG statuses and OKR governance integration
  • Lead governance for PED: OKR planning, awareness and visualisation
  • Coordinate MBRs covering product health, roadmap, insights and bug/debt reviews
  • Anchor interlocks with CPO and CXOs for decisions and alignment
  • Manage CPO comms: weekly updates, release notes, reviews and all-hands content
  • Codify onboarding experience with documentation and structured repositories
  • Support culture by embedding Product & Design principles and tracking org health
  • Support hiring, onboarding and competency development across PED
  • Champion remote-first and AI-first practices through rituals and tools
  • Build rhythms for Customer Intelligence (CAB/DAB, competitive insights, JTBD mapping)
  • Run programs for Customer Zero, beta management, complex deals and roadmap balance

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